eBay.in Complaints & Reviews

I Ordered A mobile micromax unite 3 Q372 From The ebay online shoping With Express Courier On 24th july 2015. It Is 3rd august Today And It Has Not Yet Been Delivered.It Was To B Shipped By Aramex. It Is Showing (recived at operations facility). I Will Be Highly Obliged If You'll Look Into The Matter. Shipment No: [protected]

Good Evening, I placed an order on Ebay (PaisaPay ID [protected]) for a PS Vita on 14th July '15. The seller didn't ship the product on time and eBay approved the refund on 28th July '15 (that too after sending a mail to their customer support). The purchase was made through HDFC credit card with 6 months EMI and the total amount was 14448.30 rupees. My first installment will be deducted this 6th August and still I have no clue about any refund which was supposed to be back in the account WITHIN 3 days that's 31 July 2015. I even tried to chat with their customer support through eBay Live and the person on the other end told me stay online and after 10-15 minutes ended the session. I've attached a screenshot of the order, the mail I sent to their customer support and the chat session as well. I want the refund ASAP so please look into this matter urgently.

I am Amit Kumar Panja, registered customer of Ebay Online Shop Company.Now I complaining against this frod & cheater company because I want to purchase a Sandisk 64 GB pendrive on 01/08/2015 at 01.29.54 P.M. By SBI net banking service. Amout Rs. 1652/- will be debited without order comfirmed. For this problem I noticed & complained also already 2 times to ebay & they comfirmed me to refund my amout in 72 hours. But my debited amount is not refund still now. Dear Sir. I requesting to you for a step against this issue for refund my amount as soon as possible from this cheater company. Thanks.

Date : [protected] Bought from : ebay.in Website PaisaPay ID : [protected] Item ID : [protected] Buyer ID : u-u0953 Buyer : u.[protected]@hotmail.com Seller ID : bombaymall url : http://www.ebay.in/itm/DOMO-Slate-X15-Tablet-PC-4GB-QuadCore-Edition-DualCam-And...⇄ DOMO Slate X15 Tablet PC 4GB QuadCore Edition, DualCam, Android KitKat, BT+WiFi+3G INDIAS CHEAPEST QUADCORE CPU TABLET PC ANDROID 4.4 Sir, I bought DOMO Slate X15 Tablet from ebay.in on 24 July 2015 by seeing the above title. After receiving the product on 29 Jul 2015 I didn’t found any 3G Sim slot in the tab when I checked the website for 3g slot option in the tab I found it as via dongle with small letters in the description. The panel is also so weak, wireless is not working and usb is not at all functioning. So, I raised a claim by ebay gurantee by mentioning – "Item not as expected, and I want my money back" with a Claim ID: 1125367 I got a call from their customer care center on[protected] and said that it is a technical issue I raised and with the 6 Month Manufacture warranty I can go for their servicing centers to resolve the problem of the tab and closed my claim. After listening that I bought with an intention of 3g tablet they did not listen to me and closed my claim id. All I want to say sir, 1. In the heading with big letters they mentioned it as 3G but in the description they mentioned as via dongle. Why they didn’t mentioned on heading as via dongle as remaining all online sellers are mentioning it. I submit the pages and url’s for the proof. 2. The day I received the Product I clearly claimed that Item not as expected. Still they closed my claim with the following description - "I have checked the details of your claim and have noticed that the item purchased by you is under 6month Manufacture warranty and hence excluded from eligible transactions for filing a claim under eBay guarantee. Therefore, the claim filed by you falls under non-eligibility criteria. As a result, we have closed your claim and your request for refund has been rejected. For more information on the non-eligibility criteria to file a claim, kindly check the below mentioned link: http: pages.ebay.in/help/ebay-guarantee.html#terms In this case, my best advice to you is to contact your seller and resolve the matter amicably. Thank you for your precious time, have a nice day. " If I have to directly contact and resolve the issue with sellers, then why should I buy an item in this websites? If they are not concerned with the customers grievances. So I request you to do the needful. Thanks and Regards, U.Suresh Babu

We have purchase i phone 4 from ebay .Com in month of april2015. Amt rs 13000/- in july suddenly our phone dead and when i complain regarding this in ebay customer care they ans me that phone not in his warranty.When i ask seller no they give me wrong no of seller .And they are not ready to help me

I ordered a car charger(Belking) from Ebay and I got the same. When I plugged my cell phone in the charger, suddenly my phone gets power off. I started it manually and noticed that without charging cable plugged in, phone is showing charging going on and battery got drained in 5 minutes completely. I checked with some local vendors, they said that some sort circuit happened and phone's mother board is damaged. I mailed in EBAY for this and contacted also, they are not responding to mails direct contact. I lost my 20000 within a second because of a worst product received from EBAY.

I am making a[protected] Prepaid on ebay.in But Still time they don't dispatched my product. And not say reason about this delay and no about the product Status. Today I am contact the ebay customer care number. They Said u talk to the ebay seller. But I Thing why i am personaly contact the ebay seller. I am Place the order on ebay.in

Dear sir/madam
i can purchase from ebay m2pro 8.4Q 3G 32 GB 3 g calling but their was no any provision for 3G services when i call to ebay they are not agree to return it so that please help me and resolve my problem i can attached bill for your reference.get any difficulty plz call me at any time

Reg
Arun Kumar Gupta
Sikkikm
Email [protected]@yahoo.com
cont:- [protected]/[protected]

Ebay provides false promises like Ebay Guarantee link : http://pages.ebay.in/aboutebay/eBay_Guarantee.html Which states "If the seller hasn't entered the shipping details within 3 days of item purchase, your money will be automatically refunded to your original mode of payment." I bought TV online in ebay and the seller has not entered shipping details for 5 days and I questioned ebay on the refund, Ebay responded that TV is not covered under ebay Guarantee and ebay doesn't allow to raise a resolution until 7 days of transaction. They are easily saying that this is not covered under this guarantee, then what items are covered ? I believe Ebay Guarantee is for advertisement.

Dear Sir, I bought Lenovo Tab A7 30, at Rs 6099 from Ebay, on 14/06/2015. Received on 18/06/2015.It was a used tablet hence I registered a complaint on same date within 4/5 hrs of delivery. Ebay took decision on 02/07/2015 to repay me the amount after sending proof of dispatch of tab. They have given timeline of 05/07/15, however I am on frequent tour & due to office work I could not send it. I sent the item on 06/07/15 & sent the proof to Ebay on 07/07/15. In Spite of this I received mail on 09/07/15 that as we have not received the proof of sending the item back, we are closing the complaint. I made call to call centre on 09/07/15 & asked for the solution. Mr Sumit took a request to reopen the claim & assured about the action. (Ebay request no. 1-[protected]). After this I have sent several mails, but Ebay is not taking any action on this,

Supplier has delivered wrong Mobile handset and now refusing to change. We have ordered HTC 816g model handset, while they have delivered HTC D816h model. Now when we are asking, they are telling we have already written if HTC 816g will not in stock they will deliver other. But we do not want delivered phone.

Dear Sir, Date of Purchase- 15.07.2015 Client Number- [protected] Description- I were purchase a mobile from ebay.in on date 15.07.2015 of Rs.5555 through net banking and estimated time of delivery of consignment is 25.07.2015 as per ebay rull, but till date 30.07.2015 we have not received any parcel & when we are calling to ebay than company said to me please wait 24hrs, 72 hrs, 48hrs. Company are not reply any satisfactory answer to me and take its very cassualy. Please help us to refund the amount with penalty or provide the product as soon as possible. My paisa pay ID is [protected] Mobile :---- New Launch iball Avonte 5( 1.3 Ghz / 1GB Ram / 5 "IPS / 3G /Rotating Camera)Gold[protected] Price :---- 5555/- Regards Sagar Gupta [protected] Eveready industries india limited Plt No.-6, Sec-12 IIE Sidcul haridwar-249403

Hi all, Ebay is the No.1 worst ecommerce in india. i have faced lot of problemd thru ebay. I am using two ebay ids. Ans as of now, almost 3000 rs loss for me. Whenever I raise claim, they are rejecting it. Recently I have purchased LAVA W2000. I paid 850 cash on delivery. The item is not working. immediately I have raised a complained to the seller., But there is no any response. So i have raised a claim under Ebay guarantee . They have called me and said to contact the service center, and closed the complaint. how dare they can say like this.? The item is not working from the first minute. So its not my issue to go here and there to replace. Its their responsibility to resolve the issue by replacing the item.

i purchased the 2 in 1 white board through e bay. i have received damaged product.
after that i have raised the claim in ebay site. even after one month they are not resolving the query and not giving refund. please help me.

ebay claim id is 1079038

Ebay asks for mobile number and pincode and says that they will provide pen drive at less prices, and send link on my mobile number but when we tried to open that link it shows can not find page. They are cheating with this type of fake offers and to get our personal details. Please register a complaint against Ebay.in as well as Ebay.com

Step: 1 The mentioned company advertised an offer on-line stating that the offer (Scan disk Pen drive offer for 79/- only ) can be availed by registering the mobile no and pin code. http://www.ebay.in/itm/SanDisk-16-GB-pen-drive-Rs79-MRP-Rs-449-/[protected]?hash...⇄ Step: 2 The mentioned company did send a message stating the offer valid with a coupon code which will be sent in next two days. Step: 3 The seller sent a message with containing a coupon code and asking the consumer to enter coupon in unregistered mode: that is check out option Step: 4 As we enter the coupon code in "check out option" it displays an error with " Transaction Blocked" stating the reason the user should login as New register. the complete fraud seems just a marketing strategy for attracting the customers at the end not providing the service given advertisement: Please take an action for cheating the consumer with fraud advertisements. Thanks & regards,

Dear Sir, I am booked online Micromax Canvas SparkQ380. But Two times Seller & Ebay people Deducted amount from my net bank against above said phone.Rs.5899X2.After four days they said your amount credit in your A/c. If sufficient items not in their stock why they deducted the amount? They just make me a foolish. One amount credited in my A/c. another is still pending. I just end complaint given below email they can't reply till the date ([protected]@yahoo.com, [protected]@ebay.com).My suggestion this type of cheating online sellers ban forever.My details given below:- 1)Buyer transaction details for PaisaPay ID [protected] 2)Buyer transaction details for PaisaPay ID [protected] Micromax Canvas Spark Q380 - 8 GB - Smartphone [protected] 1 Rs. 5, 899.00 Your PaisaPay payment was approved on 22-Jul-15. You paid the order total of Rs. 5, 899.00 using Kotak Bank online bank transfer

I had purchase apple watch from ebay dated 22nd june 2015 and amount was 49390 but they send me wrong fasttrack watch.I had made complaint on 26 th june 2015 on the delivery date. Ebay confirmed : We have received your mail regarding claim status for the item number[protected] and PaisaPay Id : [protected]. The claim number for your reference is 1068542. Till now it is not resolved..My 49390 is at ebay for more than one month!!! I have call recording as well of ebay customer service team, every time they are telling it will be resolve within 48 hrs and also sending same mail reply again and again. As per last communication with ebay customer service they confirmed they will arrange a call back for resolving my issue.On 22nd july I had got call from [protected] saying ebay customer service and he is having all information about my problem(have voice recording).He had withdrawn my 9900 from my account from the account i used for ebay transaction(Fir no1206, Sonarpur ps). Need your help to show all Indians how ebay is cheating the customers . For every proof feel free to mail me.I have ebay customer care voice recording and all mail documet. Thanks, Rittwick kabiraj [protected]

I purchased an item through ebay, which was damaged, I raised the claim and at last the resolution came as ebay will send me the DD of 500Rs. which will be received by me in 12-15 working days. Its almost 20 days and ebay had not delivered the DD. I contacted Ebay but they are just extending the days to dispatch it from there. claim id: 1071103

Dear Sir/Madam, Thank you ebay team!!! for cheating me very wisely through ebay purchasing. I dare to purchase a "Sony Xperia E4 Dual Sim Smartphone" Model: E2115 (item Id:[protected] and Paisa pay ID: [protected] under Deal 21. As per the ebay communication the above said mobile phone was sold by ebay seller "appletreee2013". The phone was received to me on 13/06/2015 and working well. On dated 17/06/2015 at about 1730 hours during talking over phone, its showing low battery and went off. I recharged the phone for 3 hours, but its charging indicator was showing "Red" instead of "Green" light and was not getting "ON". Hence, i registered a complaint to the Sony Service Centre ASC- SAI Electronics, Faridabad, Haryana, India and Mobile phone was handed over to service centre on 18/07/2015 for repairing/replacement. The service centre refuge to servicing the mobile phone on 23/07/2015. The reason was communicated to me by service centre that the phone did not sold in India and the IMEI number [protected] is also not registered in India. This phone was sold in Italy and activated in India. Therefore, Sony unable to servicing/Replacing the phone. The phone is still not working. I felt that the ebay cheated me by selling such type of item and allow fraud seller on site. Selling unregistered phone (IMEI number) violated the rules of Tele Communication Regulator of India (TRAI) also. The ebay endorse prime responsibility to replace my phone as early as possible. I wanted to reply from ebay team for replacement of Mobile phone (model E2115) of Indian made and with warranty and service authorization from Sony India. Respective proof is attached for your confirmation. Thanks Manoj Mishra [protected]