eBay.in Complaints & Reviews

Hi Team, Though i didn, t have trust on these guys, still i went ahead and ordered an Google Nexus 4 Back Panel but what i received was an Faulty piece. (Crack near the volume ). Post which i called customer care and registered a complaint.And by mistake my email id was wrong(instead of rabi it was ravi).And just to change the word from V to B they took almost 1 hour.And still it didnt got resolved. Just wondering in this 21st technology which applications these people are using that they dont have the privilege to just change a word and instaed asking me to create a new gmail account. Horrible experience.

I'v purchased LAVA IRIS X1 Battery on 6th August 15. It was sent to Patna for deliver at my home but not delivered yet & now one message came that the order is cancelled. I think ebay & Aramex (shipment company) both are fraud & only confusing the customers. Paisapay ID - [protected] Aramex Awb no.- [protected] Tribhuwan Kumar - [protected]

Aug 22, 2015 product not ordered but money taken 599 rs Paytm wallet txn id[protected], bank txn id[protected]. + 599 rs. Billdesk order #dpt[protected], paytm wallet txn id[protected]. -500 But my paytm wallet showing zero '0' balance so please refund my money. N.satyanarayana mobile no:-[protected]

Hi, I had a bought a dress from ebay.in but it was delivered to me in a damaged state. The dress was torn. When i claimed for it completing all the procedures, ebay team told me that they will send the pick up boy in a week but they didnt. I again called up the customer care no., i got the same reply from them. Having faith in them i didnt send the parcel by myself. Then they said me that please dispatch as they couldnt arrange for the pick up boy. As i was about to dispatch it the very next day by 6pm, they closed my claim by 4:30 only. I immediately called up customer care that what was the reason for closing before I could do anything. Ebay team told me that they coludnt do anything as the claim was closed and told me to call up and convince the seller. I called up the seller in the evening. I explained the matter to her . She told me to dispatch the material. The next day i dispatched the dress via DTDC courier. The tracking no. was M21285222. I am even attaching the torn cloth photo which she delivered to me. Please help me out as the seller phone is unavailable and she isnt replying to any of the emails sent by me. Her details are: Name : Amit Gulab, Address : Rekha Apt, Flat No. 407, Mumbai-421001 email id: amitarohra7 Ph. No: [protected]

Sir, I will try to purchase online in ebay a washing machine through my credit card, the amount will be deducted from my account also but that order will not get any confirmation also. So many times I will send complaint mail to eBay customer care but no any response also please do needful. My id [protected]@gmail.com

/with the reference to complaint raised by me on 16/08/2015, today also I received a call from phone:[protected] at 17.15 pm that with reference to my refund claim is approved and he wants my credit card number and cvv details, I immeiately refused and warned to take matter to the police control room then He did not called me again coincidentaly calls will will only i raise complaint we are in frustrated whether calls we are receiving is fake or from Ebay, this calls are coming because of your negligence in cusomer complaints.lets hope immediate action against this Fradulant, callers other wise I have to approach Police station or media to solve the matter..Regards.G.Vijay Kumar.Sr.Officer.Debts Recoveries.Agrasen Bank.Phone:[protected]/[protected].my claim Idno:1170244 paisa pay Idno:[protected]

I have ordered mobile case cover of rs 2158 from ebay.in on 18 august 2015 my paisa pay id is [protected] by mistake i have ordered wrong model cover, when i called ebay customer care no.to cancel my order on same day they told me sorry sir now we can't do anything at that time item is not shipped status is showing only order received they told me to contact seller provided me seller company and mobile no. i.e F.F SOLUTIONS mobile no. [protected] i have called this no. so many times from my different mobile no. but they r not picking my phone then i called ebay and told them about this that seller is not picking phone everytime they say sorry sir sorry sir and disconnect my phone everytime. i request you to do something for this problem.

I brought a damaged item from eBay. After registering a complaint against it they told me that they will refund me by 110% refund coupan. But till now i didn't get any coupan from e bay and I am not able to connect with eBay. So kindly help me. Product I'd is[protected].

I have ordered two pieces of "4 LAYER PINK COLOUR DESIGN SHOE RACK HOLDER STAND STURDY SHELF STORAGE ORGANIZER" on[protected] for which I had been charged a total of Rs. 1598. On[protected] I recieved the courier of the same mentioned product but it was only one piece, however the order amount already paid was for two pieces i.e.Rs.1598 and the mentioned quantity on the bill is also two. the details of the product are mentioned under: SM Rec# 1663 Ref# (Paisapay ID) [protected] Courier Bame: FEDEX AWB #[protected] Buyer: NIKHIL SHARMA9 Address: D/o Sh. R. K. Sharma, V.P.O.- Bnuri, Teh. Palamour, Distt. Kangra (H.P.) - 176061 Phn No.: [protected] email addres: nikhil.[protected]@gmail.com Please send one more piece of the same item or refund the amount paid i.e. Rs. 799.

Ordered one cellphone on 7.3.15 to eBay with six emi basis amount rs.7541. Axis bank not given clearance for emi conversion eBay bill desk immediately return amount rs.7299 sent my account ref credit card statement 13.2.15 - 12.3.15. Total amount dropped from my Creditcard account but till now not credit the amount rs.7541 to my account. Ref No.992404. Amount dropped three times (1186+1198+4914=7298).

Hi, I recently ordered two items from a seller on ebay (dated 24th July, order no.[protected] seller: ximpler). After several follow ups I received a package on 6th Aug with one item missing. I lodged a complaint with ebay and the seller, following which the seller said he will send me the second item within 24 hours. 24 hours became 7 days and I still hadn't received my item. So I lodged a second claim on 17th Aug for a refund. By then I had started using the first bottle because the seller had explicitly stated he will ship the first item. Ebay cannot process the claim for 1 item out of 2. The seller is not responding. I have lost more than R 4000 (Four Thousand Rupees) in the process. Please take action as both the claims have now been closed by ebay executives who refuse to either explain or understand the situation.

I had ordered nearly a month ago sandisk 16 GB pen drive but still I have neither received PD nor the refund money and when I put cal to the customer care itz alwayz BG I think I have called 50 times but no response. So I think worst customer service of ebay .so in future I would never prefer to purchase anything from eBay n I request guyz not to purchase anything too.they have no interest on customers just they need money first and after that give dam to customers.

I ordered a nokia bluetooth speaker through ebayand got a defective piece. After compaining the conpany asked me to courier it to the seller and I will recieve a courier amount and the final amount through DD. But after 1 month I didnt got any amount neither any calls or emails regqrding it. After dialling customer care number, they told me I didnt respond to their calls or emails but I didnt even recieve any of them. Please help!

This is my order details: Item : Mobile case Lenova K3 Note Item ID: [protected] Order Id: [protected]-[protected] End time: 12-Aug-2015 Its not fitting with my mobile.I have mailed for customer service to returned it. BUt still i didnt get any reply from EBAY customer service.Almost 10 working days over.They mentioned only 1-2 working days.

I ordered the item below on 13th August and got the mail back from the seller(DETAILS AS UNDER) Dear Dharminder Gupta, Seller "jaipur_mall" has shipped item "Original Pudini® Flip Cover For Lenovo K3 Note Flip Flap Cover Case" (Item ID:[protected] Colour : Pink Flip Cover on 14-Aug-15. Your product is on the way! Register on eBay The Shipping details are: • Courier name: FEDEX • Airway Bill Details:[protected] How to track your order? Join millions of satisfied eBay users to enjoy exciting benefits like discounts coupons, easy tracking and order management. Once you have registered on ebay, you can track your order from 'My PaisaPay'. What Next? If you have any questions on the delivery, please contact "FEDEX" on [protected]. Waiting for 7 days after tracking my order I sent a mail to the courier company yesterday in the afternoon regarding the delivery, now, yesterday at night 9:48 pm I received a congratulations message from eBay saying that I have received the said item, where as I have not received any damm thing till date. Please look into the matter and help me get my order or payment back. Regards Dharminder Kumar Gupta Technical Officer Division of Social Sciences CPRI, Shimla

I have purchase a Dell laptop from ebay but laptop is not working properly and i have raised a claim 1157018 on 11 Aug'15. As per ebAY POLICY maxium 5 days is for solution but still i am not received any reply or call from ebay and i am trying continue for customer care nimber but they are not taking my call. I want solutions immediatly please help me.

I have purchased a samsung charger from eBay and it was not working and when call to customer care they give me ridiculous reason that the charger is only compatible with only s3/s4/s4 model but they also mansion in the post that is also working with other samsung android phone when i try to explain them but they do not listen to me and refuse to refund money and worst service from eBay India. here is other details PaisaPay ID [protected](blue dart courier) my number:[protected] screen shot attached

I have ordered for Intex Inflatable sofa from Ebay on12/08/2015 paisa pay Id no:[protected] that is delivered on16/08/2015 but I did not liked the product then I raised my refund on the same day E bay Guarantee Number:1170244, today is 19/08/2015 till now i did not get single update about by Refund status and single call from Ebay where as other populer online sites Amazon.in, Snapdeal.com will return the product with single click and there service is so fast that they pick up the product immediately and refund the amount within a one or two days, I expect more efficient and sincere service and quick service from Ebay.I expect Ebay authorities will intervene and send there delivery staff to proceed there Inflatable Sofa and refund my Money immediately, so that I can go for another product because I have function at home on 28 th of this month.Regards.from.G.Vijay kumar.Sr.Officer.Agrasen Bank.Phone:[protected]/[protected].

Hi Sir / Madam
thank q for receiving the consumer complaint.
I had purchased television from ebay.in and my seller is one mart and details of the product are
Samsung 40J5100 40'' LED TV With 1 Year Dealers Warranty
MY order number:-RE: Claim ID:1127513 Paisa Pay ID:[protected] Item number:[protected] Seller SR# 1-[protected]
MY claim id:1127513
MY product purchase date:- 21/07/2015
MY product delivery date:- 25/07/2015
when I had opened the parcel the TV Is not working and when I contacted the customer care they said to wait for two days and continuing the same from few days and it completed the 40days
don't buy products from ebay

Hi Sir/Madam and consumer complaints viewers i purchased a tv from ebay.in and the seller is onemart seller the tv details are Samsung 40J5100 40'' LED TV With 1 Year Dealers Warranty My product purchase details are:- 22/07/2015 My product delivery date:-29/07/2015 i pay the money buy using the HDFC CERDIT CARD SERVICE when the product was delivered i open the product the product is not working i contacting a customer care services the response is very worrest when we calling the call will connect after 2 hours the resonse also very bad when i calling the customer care they said wait for 2 days wait for 2 days till it completed the 40 days to day is the 19/08/2015 but i dont recieve a call from ebay and i didnot get refund the money dont buy the products in ebay