eBay.in Complaints & Reviews

Email reference id: [#ccdf26309d804aab9d08d4f4e76152da#]

As per instruction, i have sent several complaints to dealer-magideal but e. Bay cannot forward the mail to magideal ([protected]@members. Ebay.in) for reasons unknown.

Complaint - as desired, images of received item are attached.
The dvd writer is not able to read most dvds. It read once after long time making unusual hammering sound and then stopped midway.
Please replace it with proper item.

Please complete resolution.

Atubaraska-09:43 am
Hi
Raj9:43 am
Welcome to ebay live help. My name is raj kishore. How may i assist you today?
Atubaraska-09:44 am
I was trying to buy acer netro laptop via your ebay site. But there were some auction. I was won that auction when i was trying to pay for it. There were no link for pay like netbanking etc.
Raj9:44 am
Hello atul.
Raj9:45 am
I will surely assist you with your query.
Raj9:45 am
Let me check the details for you.
Atubaraska-09:45 am
I was recieved the call from [protected]
Atubaraska-09:45 am
And he has given me to the paytm [protected]
Atubaraska-09:46 am
Account paisapay ebay account num. [protected]
Atubaraska-09:46 am
To pay account on this account number.'
Raj9:46 am
Is it same item "acer nitro 5 core i7 7th gen - (16 gb/1 tb hdd/128 gb ssd/windows 10 home/4 gb"?
Atubaraska-09:47 am
Yes
Raj9:47 am
Have you paid amount?
Atubaraska-09:47 am
No not yet
Atubaraska-09:48 am
I saw the consumer complaint for same product on the site thats why i contacted you.
Raj9:48 am
Let me check the details for you.
Atubaraska-09:49 am
Is this the correct way to pay for product?
Atubaraska-09:51 am
Is there facility in the auction to pay via cash on delivery?
Raj9:53 am
Please be online so that i could check the details for you.
Atubaraska-09:53 am
Same on who has contacted me from ebay is rashidabdulkh898
Atubaraska-09:54 am
His mail id is [protected]@members. Ebay.in
Atubaraska-09:55 am
Is this any scam or anything else please help me'
Raj9:56 am
Thank you for being online.
Raj9:57 am
Atul, i request you please do not do any payment to seller.
Raj9:57 am
I am highlighting it to our concern team.
Atubaraska-09:58 am
Thanks
Raj10:00 am
For payment a link will be highlighted as "pay now". Do not pay until this link appear, or contact us before payment.
Raj10:00 am
Is there anything more that i can help you with?
Atubaraska-010:02 am
No. Thnx for your support.
Raj10:03 am
You are most welcome.
Raj10:03 am
Thank you for contacting ebay india live help. Our live help chat is available monday-friday from 10:00 am to 06:00 pm ist. Have a great day!
Chat session has ended

I had purchase an item from ebay on 18 oct 2017 item id[protected], paisa pay id: [protected], seller id: excotronsolutions

Dell latitude 10e st2e tablet 1.8ghz/2gb/64gb ssd/10.1" hd touchscreen win 8 pro

As soon as i received the box on 23 oct 2017 i opened it and started the device and it was constantly rebooting hence i requested for refund on 24 oct 2017

After which ebay arranged return pickup on 30 oct 2017 so i returned the product to the courier person as i was instructed to he checked the product and took it here is the awb no:[protected] for the same

Today the date is 15th november and still i have not received my money back i contacted ebay many times they the tracking is not showing delivered yet this seller is a big thief the product has reached his city on 4th november he may have also received the item back but he is not giving any kind of confirmation for the same to ebay

Dear ebay is this my fault companies like amazon refund the amount as soon as the return pickup is completed i don’t know why your holding my money every time you call me and say we are tracking and communicating with the seller once the pickup is done it’s your responsibility not mine

Please refund my money at the earliest

And to all the people reading my case please don’t buy from this seller also only buy from sellers who have more than 95% rating on ebay

My money has been on hold for almost one month now with any sign of when it’ll be refunded.

EBay India, making people fool and pathetic customer service, so i suggest you all please stop buying the products from them, because if the issue comes then they will keep your case pending till 4 to 5 month, this is my personal experience Consumer Court Department of Consumer Affairs, Government of India

Hi,

I bought a wardrobe from ebay. They delayed the shipping hence i bought from the market. Then i asked them to refund the money and return of the item. According to the guidance by the seller/mediator from ebay, i shipped back the item and asked for the refund. Initially they responded of phone calls and promised about refund. But later on neither they are responding to phone calls nor to emails and they didn't refund the money.

Persona who contacted me is dhrubjyoti, his phone number is [protected] email is dhruba. [protected]@gmail.com

It's almost one year but they didn't return money

I had placed an order on september with the studio photography lighting for my personal use. It was being sent from us so i patiently waited. I had given my pinkie as 737135 which is gangtok, sikkim. But the seller delivered to hyderabad! I don't know how it's possible and i kept getting messages from the seller that it is in delhi customs and will be delivered to you in 2-3 days which has been more than a month and i kept getting messages. Hoping for it to reach me on time since i had placed a prepaid order it didn't due to which i kept calling ebay and everytime they told me since no courier is willing to deliver to my location to which i asked them to process my refund and they always say we have processed and you will get the amount in 7-10 business days which has also been a month and yesterday they called me and told me that i have to wait for 72 hours more for confirmation. I have been waiting for 72 hours for ever and they call me and say the same thing. It's ok that i haven't received my money but i haven't even got a refund due to which i am not able to buy another lighting kit and it's so frustrating that i have to take out time from my busy schedule just to call them every freaking time and yet they don't have an answer. They say they can't even track the order. I mean why are you selling in the first place if you can't deliver it in india. Also i made 2 purchases on september and one product was cancelled immediately but even for that i haven't received any refund. Please help! My salary is only 10000 and i paid 4800 for that product. It is very sad how people are taking matters too lightly. I will file a legal notice now if i don't get my money back within a week.

I have bought iphone 6s from ebay and the product was defected so i talked to seller that phone i got is not getting on, so he told to file a claim and return the product.
So ebay done the reverse pickup by delhivery courier and the product was picked up. And i have sent all the product which i have received in the courier and the exact same phone with all accessories (Including data cable, dock, book, box, free cover)
And on 6th the seller got the phone back and on 8th he is complaining that he got different phone.
I have gave pictures to ebay of the phone without any scratch on the phone and the seller is saying that is phone has full of scratches on it and the emei is different. I have sent the exact same phone which i have got. I told ebay to ask the delivery person whether that phone was having scratch or not. I have gave ebay each and every proof which i was having.
That seller got the phone and now he is manipulating things that he got different product.
And still the claim in process. Ebay is saying that they will resolve it on 7/11/17 but still its unsolved. On around 10th i have talked to senior executive on ebay he told me that it will get clear in 24 hours by getting a call from ebay claim department. But till today i haven't got any call.
I have mail ebay regarding this and then after they assured that they will resolve the issue on 13/11/17 and today is 14/11/17 and till i haven't got any call / mail.
Why ebay is doing these kind of things?
I have gave all the proofs to ebay.

Dear sir,
I purchased a 50kg home gym product on 2st october. As per ebay the delivery time is oct 27th. And the product didn't received. I mailed and they said nov 10th is the last date and now also i didn't get the product. They gave me a shipping number and i searched it shows that no item in this number.
Courier name: tciexpress
Airway bill details:[protected]

Kindly help
Dani ko
Kerala
[protected]

Cheat & fraud dealing via e-bay,

For paisa pay id: [protected]. Sr#[protected]

I had raised the refund claim for damaged and error prone product. But e-bay are just saying that we processed. But till now i haven't receive the refund.

Product description: video rca av s-video pal to vga adapter

I have already got the query regarding my refund status by mails & calls from my bank, my atm debit card, and specially sbi main branch mumbai. They said to me on conversation that refund return is the responsibility of online shopping hub.

Arn number –[protected]
Refund reference no: jur[protected]
Amount: 1, 249.00

Now they are saying in email that, "this request is fulfilled from our end". What is this? If e-bay are providing this type of service then w'll never and ever buy the product from e-bay.

Till now i haven't received the refund.

Claim id: 3188259
Paisapay id: [protected]
Sub issue type: accessories not working
Item number: [protected]
Seller id: gadcets_bazar
Date claim opened: [protected]

I have purchased iphone 6s and i have returned the product what i have got and now the seller is saying that i have sent the different product. And i have gave the every proof that ebay wants. And from 3-4 days the ebay executive is saying that "today it will be solved and you'll get a call from your side"
Please help me. Its i big issue. Now seller has changed his name so that no-one can trace the claim and that seller will be successful in his fraud.

The product worked well for 3 months. Then i faced a battery problem.

So i went to the apple authorized service center to replace the battery. They told me that the display of the mobile phone is duplicate.

I am contacting ebay daily but no one is ready to help me as it has crossed the 10 days ebay guarantee. They are telling that it's all upon the seller now.

The seller is non contactable from 1 month.

Described as a UPS battery but in the battry nowhere it is printed that it is a UPS battery infact the battry is 4 times smaller than a regular UPS battery product PaisaPay ID [protected] want my money back

I have ordered a magic mop on 12th oct 17 still not received the item and when i asked for refund the refund request was rejected by the pay pal. When i had a chat with one of your customer care named vaishali she is telling me to inform bank to refund the money. How can the bank refund the money when its already being paid to seller. Its really disgussting and disappointing reply from customer care. I have being cheated by ebay. I want my money back.

Actully i have ordered sony power bank its not at working.. It was dead in the package itself.. So i have claimed ebay gurrnty i got demand draft check on my name.. I don't have my own bank account.. So
I am using my mother's account..
When i resend the check back to the mumbai..
To send me a another demand draft on my mother's name i tried to change name to which i want the another demand draft but its asking me to change the name after 30 days. Ebay is such a buckshit online selling network please
I can't able to change.. My name and adress for another 30 days..

Please send my new demand draft to this name and account..
Name :-tahaseen
Acc no. :-[protected]
Ifsc :-sbmy0040158
Current adress
8th nd mohalla shivaji road mysore
Land mark near axis atm counter mysore 570007

I'm Ordering The Powerbank Of Xiaomi MI And The Product Was Not Get Me As I Described, I mean I ordered Mi Powerbank And I Got Troops Powerbank And When I Try To Verify The Product Got Is Of MI Company It's Fail In The Verify Test, Because The Powerbank Have No Symbol Of MI, And Also No Barcode To Scan The Security Code

I have purchased i phone 5s in the month on Nov 16 2016, i have problem with my phone with 10 months, i am asking invoice copy for the same past few weeks to repair my phone under warranty, i am not getting response till now

I ordered a product 8pin coil power relay dpdt ly2nj 10a with socket base on ebay on 29 sep, 2017. I paid ebay in advance for hassle free delivery of my product. My product was estimated to be delivered between friday, 13 oct - monday, 23 oct 2017. However i still don't have my product. I contacted the seller and seller said that it may have been lost/stolen in transit and referred me to ebay. When i tried to raise a claim with ebay they rejected my request saying that i was not eligible to. Now i have no product and money also has been taken by ebay and i feel that i have been scammed by ebay.

I have purchased sennheiser earphones from ebay. The have sent me defective product. I consulted with the seller, he suggested me to return the product so i had returned the product. I have also submitted a complaint about the product being defective and they have processed my claim. It's 2 weeks now but still i haven't received the amount. They have mailed me saying that my claim is processed.

Hi... I'm facing a huge issue regarding an iphone 6 64gb ram by paying 28, 400 in august 2017 in ebay from their seller digital estore, chennai. My ebay id is srinivas 181971 and my paisa pay id is paisapay id [protected])

In october'17 i had a major issue with the touch. Assuming that it is a minor problem of the panel, i went to reliance resq store to get it fixed. One look at the phone, the service center manager told me that the screen has been replaced with a fake one. I've been trying to call digital estore guys on the listed telephone number and it seems it is out of order for the past two weeks. On advice of the ebay call center representative, i have couriered the phone back to digital estore address in chennai and wondering what will happen next!

Please do not buy from these guys and save yourself the trouble what i'm enduring currently. I'm hoping that ebay folks will step in and safeguard my interest and others who are facing the same issue due to this fraud company selling fake products.

My ebay id is srinivas 181971 and my paisa pay id is paisapay id [protected])

I have purchased 32" sony led smart tv on ebay india.
I have recd damaged item. Informed to seller sent him photos. I raised a claim. Seller promised me to send replacement. I recd replacement also but unfortunately that was also recd. Non working & damaged. This was also informed to seller & photos & video clip was sent to him. It was uploaded on ebay as well. Both the items models were not as described in the description. I have my douts whether both items were original sony even or not? Mostly not.
I asked for refund. Ebay arranged reverse pick up of both items on 18th october through delhivery courier. I uploaded return pick up courier receipt on ebay. The tracking shows that items have reached return city with in 3 days of pick up on 21st october but after that there is no update from delhivery courier on their website nor these have been delivered. It shows it is in transit. Seller says he has not recd the items.
Delhivery custmer support nos are seldomly attended. Ebay is sending only same msgs again & again that it is in transit & have a patience. We have escalated the matter & our claims dept would call you but nobody calls ever.
I dont know why the items have not yet been delivered even after 20 days?
Ebay also is not showing any initiative in finding out this.
When my claim is going to be settled? I have done all the procedure from my side then why my claim is not being settled?