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eBazar Ninja Complaints & Reviews

www.ebazar.ninja

1.9

Updated: Nov 30, 2020

Complaints 920

Resolved

341

Unresolved

579

So far, so good. eBazar Ninja is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope eBazar Ninja will keep up the work and continue to help more customers with their concerns even better 🤝

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Electronics & Appliances

eBazar Ninja

eBazar Ninja reviews & complaints page 22

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Address: New Delhi, Delhi, 110092

Website: www.ebazar.ninja

Respected sir/madam, i have brought 10400 mah redmi power bank from ebazar ninja site. The power bank which i ordered and which i have recieved are different. I have ordered for silver colour power bank but i got gold colour power bank. I have ordred for redmi cmpany and it is not of redmi company. The ecommerce people are not responding and cancelling the order. I have mailed them many times but they are dragging the issue and resolving it properly.
Kindly help me.

Dec 14, 2016

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

eBazar Ninja Customer Care's response As per conversation on customer care, RPU already initiated.As soon we receive the product will provide the resolution.

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S

shahista fatima

from Hyderabad, Telangana

Nov 3, 2016

The product is fake. Design is also fake.
I wish to return it. The cable doesn't fit in.and there are scratches. In the product. Highly disappointed .need to take serious'action.

S

shahista fatima

from Hyderabad, Telangana

Nov 3, 2016

The product is fake. Design is also fake.
I wish to return it. The cable doesn't fit in.and there are scratches. In the product. Highly disappointed .need to take serious'action.

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Address: New Delhi, Delhi, 110092

Website: ebazar ninja

I had ordered a power bank in the month of June. Got a different fake product. Applied for refund. They picked up the product, I m still waiting for my refund. It's been almost 5 months. Worst service ever. I have called them about a 100 times in the past 5 months. Every time they say by tomorrow it will be done. This has been going on for the past 5 months. I have given them the details of my bank account 5 times. Everytime I call a new person picks up the call, to whomever I have to explain the whole story. I have done this 100 times by now. This is the worst online shopping site.

Dec 11, 2016

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2016

eBazar Ninja Customer Care's response Refund already done on 13-oct-2016...http://prnt.sc/cv98a8...Check this link for the receipt//Case Closed//

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Nov 07, 2016

eBazar Ninja Customer Care's response And for 2nd order http://prntscr.com/bm4vu5...both order refunded.//Case closed.

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Address: New Delhi, Delhi, 234076

Website: [email protected]

I ordered combo 2 T-shirt but u delivered combo-1 product.Size is not suitable i need XL size. System visualizing about your product is very nice. But the delivered product is not satisfactory.So please issue better Quality.

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Address: Gurgaon, Haryana, 122016

Website: www.ebazar.ninja

Hi,

Ordered the following item for cash on delivery - 10400 mah powerbank
Inr 599.00 got it today. it is a fake product and not working. i need my money back.

Billing address

Ankit goel
Rmz corp 402 udyog vihar phase 4 near airtel building,
Gurgaon - 122016
[protected]
Haryana | in
Mobile - [protected]

Order id: oid240833
Sold by: awesome digital

Dropped an email also but no response. customer care is not receiving the phone.

I need my money back.

Regards,
Ankit goel

Dec 8, 2016

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2016

eBazar Ninja Customer Care's response As per conversation//RPU initiated//

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Address: New Delhi, Delhi, 110055

Website: www.e bazar.ninja

This a reminder complaint.
I ordered powerbank of mi 20000mah for rs.899 and it is duplicate. Also its data cable is not functional.
I want to return it.
Order id - oid235474
Order date - oct 24, 2016
I already submitted complaint against it on 26 oct 2016 but only response was one phone call and reassurance. After that i never heard from them.
This kind of service is unsatisfactory and should not be allowed. Help me to get it return and i want full refund. Also action should be taken against the company.
Thank you.

Mar 28, 2017

Complaint marked as Resolved

Resolved but with difficulty..

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

eBazar Ninja Customer Care's response As per telephonic conversation//RPU initiated//As soon we receive the product in our warehouse We send a mail to cst for bank detail and thenafter will initiate the refund.

Nov 21, 2016

Updated by chandu142857 Thank u. I received the call. Product has been returned. Also got the email asking for bank details. Now just waiting for the refund.

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Address: 502001

Website: www.ebazar.ninja

Just 5 days of the delivery of the powerbank it stopped working. Infact it's not getting charged.The main switch button is also not working. This is a dublicate piece which i received. I tried calling the customer care no. But it is switch off continuously. I have returned the product 10 days back but till today i haven't got any reply nor a call from your representative. Please replace this powerbank with a new one. Please reply asap and keep the customer care no. On so that we can get help through it or else give some another contact details...

Dec 10, 2016

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

eBazar Ninja Customer Care's response RPU Done//Replacement will dispatch by today// Deliver in 4-5 workind days//Case closed//

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Address: Mumbai City, Maharashtra, 400005

Website: ebazar.ninja

Order NO OID236498 not delivered
I have booked power 💪 bank 30000mah on 19 oct 16 .but still not delivered please give me status of the product.

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Address: 395003

I had ordered mi power bank through order id : oid234149
I got email on[protected] that said material despached through wow logistics wide pod no. C[protected]. And told that i will get this material within 5-7 days. But. Till today i didn't get material so please fulfill my order as earliest.
Please do the needful & oblige

Thanking you.

Uzair jarullah
[protected]

Dec 10, 2016

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

eBazar Ninja Customer Care's response Product delivered on 04th november 2016 through WOW Courier C[protected]//Case closed//

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Address: New Delhi, Delhi, 110092

In just 5 days of the delivery of the powerbank it stopped working. It is not even starting. Infact the light is also not coming. The main switch button is also not working. This is a dublicate piece which i received. I tried calling the customer care no. But it is switch off continuously. I send an email 10 days back but till today i haven't got any reply nor a call from your representative. Please replace this powerbank with a new one. Please reply asap and keep the customer care no. On so that we can get help through it or else give some another contact details

+1 photos

Dec 10, 2016

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

eBazar Ninja Customer Care's response Cst didnt provide any detail through we can contact him.

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Address: 620017

Website: www.ebazar.ninja

I have purchased the Mi power bank 20000mah in ebazar.ninja and it was damaged and not working. please refund the amount.please help me how to refund the amount in ebazar.ninja

eBazar Ninja customer support has been notified about the posted complaint.

Nov 01, 2016

Updated by John Premly I want my amount to refund

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Address: New Delhi, Delhi, 110089

Website: [email protected]

My order no is order date: sun oct 30 2016 9:13:54 gmt+5:30

Billing address

Sunil mittal
G-3/190 first floor sector 16 rohini,
Rohini - 110089
[protected]
Delhi | in

Delivery address

Sunil mittal
G-3/190 first floor sector 16 rohini,
Rohini - 110089
[protected]
Delhi | in

Order id: oid244954

Sold by: awesome digital

Image product unit cost units amount

10400 mah powerbank

Inr 599.00

1

Inr 599.00

Order total:
Inr 599.00
Nd your customer care number is switch off

Dec 17, 2016

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

eBazar Ninja Customer Care's response As we tried many times to contact the cst, but always cst is not contactable so, kindly provide the alternative no. so that our teal get back to you.

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Address: 400076

Website: www.consumercomplaints.in/ebazar-ninja-duplicate-power-bank-mi-20800-c1395833

Ticket raised 150830.

I bought a new mi 20000 mah power bank through ebazar. The product i received was just bubble wrapped without a cover of mi. The cable received was partially damaged and not working. There is no bar code or any kingd of description on the product and it looks fake. I tried reaching out to customer care several times, but no response.

eBazar Ninja customer support has been notified about the posted complaint.

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T

Tinu1983

from Mumbai, Maharashtra

Nov 1, 2016

Power bank not working output is not getting but charging power bank work properly. At the time of charging blinking of LED working Good. Recharging time there is no indication

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Address: Mumbai City, Maharashtra, 400093

Website: ebazaar.ninja

I bought mi power bank. When it deliver to me, some kind of plastic thing is stuck in power bank and button of that power button is also break and it come from one side up like any time it may come out of it so, it should not happen even customer care number [protected] is also showing switch off.
I am not going to pay any amount of courier charges for just rs 599 as it is already damage from ebazar.
I am very disappoint about it.
Kindly check below detail and attachment.
Order id - oid230903
→ product - eb 10400 mh powerbank
→ pod no. - p[protected]
→ logistic partner - wow

+1 photos

eBazar Ninja customer support has been notified about the posted complaint.

Nov 13, 2016

Updated by [email protected] i didnt recive any call or massege for this case, I think they dont care about customers.

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Address: New Delhi, Delhi, 110096

Website: Ebazar Ninza, Plot No. 46-47, West Guru Angad Nagar, New Delhi Mob - 8010445566

I have purchased one Mi 10400 Power Bank ordered vide ID No. OID234299. However, the product is not working satisfactorily as it switches off after a few seconds and I have to switch it on again and again. Considering this, I find the product defective. It seems the product is not original and a cheap copy.

Kindly replace it with a new, original one (preferably in Black colour) ASAP. Also your helpline is not functioning as per timings given. The phone number is either switched off or some recorded lame excuse about timings are given.

eBazar Ninja customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400093

Website: www.ebazar.ninja

I had order product kindly check product detail below.
→ order id - oid213423
→ product - eb 10400 mh powerbank
→ pod no. - c[protected]
→ logistic partner - wow

Product was damage in usb port even when i called costomer care they told that i have to courier this, so why should i courier if i had already damage when i recive that i why show i put money to courier that product which i just for rs 599.
I just want to be replace that product or refund me.

I dont like ebazar service.

+1 photos

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Address: Koraput, Odisha, 763002

I had received a defective mi power bank of 20800 mah. But after several reminder and telephonic discussion there is no one to hear my words.
TICKET ID. 150964 (MORE THAN 100 HRS GONE NO RESPONSE)
PURCHASE ID. 01D 217860
Talked to cc executive but no response no mail.to return item
Bijaya ku sahoo.mail id. [protected]@gmail.com.mob.[protected]

Dec 12, 2016

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

eBazar Ninja Customer Care's response As per customer product nt working // complain within 48 hrs // product will be replace // cust will send the product // because rpu is not available on his pin code// info given to share courier details// upto 100/-rs courier charge will be refund.

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Address: Mumbai City, Maharashtra, 400070

Website: Ebazar.ninja

I ordered 2 Mi powerbank 20800 mah. However both are duplicate. On top of that 1 is working grt uptil now, however the other one is not getting charged properly and gets drained very fast as well. Therefore, it wud be great if it gets replaced. It's ok with me if it is not an original one as the duplicate one also works grt. However the one i received is faulty. I tried reaching them over phone, however they have a [censored] customer complaint service. No one picks up the call.

eBazar Ninja customer support has been notified about the posted complaint.

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Address: Panipat, Haryana

Website: ninja e bazar

I booked a Power Bank foe Rs.980/-, order no. 211354
The courier company wow courier has made a fraud by showing its delivery to my address and is say that product has been by some Goldi Gupta Pan No.BMWP8128P which is not my pan No. while my pan No. is ACGPG7713A
It is therefore request that either my money be refunded or the product delivered failing which I will lodge a complaint in the police of 420

Er.S.M.Gupta

eBazar Ninja customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra, 412101

Website: www.ebazar.ninja.com

I purchased a 10400 mAh powerbank
They have delivered a duplicate product and no one is picking up the phone when I am trying to contact them.
They have cheated me off rupee 600
Now i have a bad product of no use
I am charging the power bank for the full night and
In morning
It gets discharges within 12 hours of being full charged
I am shocked to see that they have given me a duplicate product and I have no idea what to do with the existing product
I thought it would be a day problem but now I got to know that it is a bad thing and I will not buy anything from the company

Dec 9, 2016

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

eBazar Ninja Customer Care's response Cst didnt, provide any order detail through which we contact him, kindly provide the Detail so that we will help you in this inconvenience Caused.

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Address: 125006

The charging port of the power bank is damaged. At the back side it seems it is tampered with some screw driver type of object. The packing department has overlooked the discrepancy. please make sure that such inconvenience is avoided in future. hope u will resolve it at the earliest.

+3 photos

Dec 8, 2016

Complaint marked as Resolved

Oct 28, 2016

Updated by veerjay The power bank seems to be duplicate one with the MI Mark is just printed with the help of some ink mark.

Verified Support

Nov 07, 2016

eBazar Ninja Customer Care's response As per conversation//Damaged product//RPU Initiated for replacement//Cst. agreed//

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