eBazar Ninja Complaints & Reviews

Dear Sir/Madam,

On 29th August 2016 I opted for below product on COD basis and i have received the product on 6th Sep 2016 When i opened the package i got a damaged piece, kindly find the attachment of the same. I immediately spoke to the delivery guy and he suggest me to drop a mail to you. Kindly Refund for the same as product received is damaged and is fake.

I have been trying to call you since the day i received product and still it says busy, i understand as most of the people are calling after receiving Fake and damaged product. I have even return mail's and no response ticket says open and no 1 to look at it. Such a horrible team with no responsibility at all.

→ Order ID - OID179680
→ Product - EB 10400 MH Powerbank
→ POD No. - C[protected]

You can see a dent below MI and also from below we can make out it has been removed and also there is scratch on the back. I prefer for refund as i'm not interested in the product.

Hoping you will understand and do the needful.

Rgds,
Gagan

MI 20000mah Power Bank Fake

Dear Sir,

Please refer to your Invoice No OID184235,

The product supplied by you vide above quoted Invoice is fake. Here is why?

• It does not have a 20 digit security code which can be verified on Xiaomi Website.
• The Micro USB cable included had Mi printed on it which is fake.
• The Mi power bank supplied by you does not support pass-through charging.
• The battery was supplied fully dead
• The USB inner plates are white instead of being beige in colour.
• The power bank supplied by you does not carry a small MI logo on the chassis of the standard USB port
• The micro USB port opening is different than the original MI product.
• There is no guarantee card
• There is no user manual enclosed.

Xiaomi Mi portable power banks supplied by you is a counterfeit model and the onus of proof lies with you to prove that it is genuine.

Please reply at your earliest giving point by point answers to resolve the matter. Also provide your escalation matrix.

Mi power bank charger is not working from the date of receiving please change it.

I had ordered a MI Powerbank on aug 31st 2016 from ebzaar, I received the product on sep 7th 2016. The pic in the website is showing that the brand is MI But when received it wassome other, when i called the costumer care and asked for the return policy, she directly said that there is no return policy for this product. And she told that it was a OEM product. Since they have shown the original picture i thought its original and ordered. Now she is insisting me to keep and use the product which i dont like. I want refund for this product.
Client Number:+91-[protected]

This is to bring into your kind notice that few days back i have received my order that i had placed on 3 august 2016.
It's very disheartening that the product i have received is damaged /not working properly.
I tried to contact you people in context to replacement many times, i sent many mails and contacted your customer care but every time the response was our customer executive is busy, please wait.. And till date the customer care executive is busy.
This is highly unprofessional behavior from your part.
My oder details are as follows-

Order id - oid157147
Product - eb 10400 mh powerbank

Kindly replace the product.

Dear sir
i have purchase a mi 20800Mah power bank from eninja online shopping website, the eninja delivery boy delivered a faulty power bank after that i am calling to eninja customer care executive he told me please send back to eninja warehouse a delivery boy get back power bank from my home and not give any reciept than i called again to eninja customer care executive he confirm that your e voucher will be recieved soon withing a week, but till date not refund make as well as not recieved any voucher...please help me in this matter

Dear Sir/mam,
I had purchased below shipment from ebazar ninza official website on dated 30 July'2016 and full payment had done .But till date have no received any materials or no any tracking result or no any response from ebazar ninja customer care. Pl verify the complaint and refund the amount as earlier as possible.→

Order ID - OID154888→ Product - Round Candy Powerbank 5200mAh→ POD No.[protected]→ Logistic Partner - ECOMExp

Sukanta Mondal

I ordered for mi 10400mah power bank on[protected] and I received it on[protected]. It was duplicate and fake product. Please take it return and give my money back as soon as possible. Please it's my humble request.

This Ebazar Ninza is fake webite. They do not have proper customer service point. They are not receive any call on their helpline numbers. Please do needful for the same. I just want my money back. Put this company into jail. I am very irritated with them.

Dear sir,
we receive power bank of mi from your site. this is not working properly and not charge properly mobile phone. so please give your product and send my money.
order id- OID170133
PRODUCT- 20800 MAH POWE BANK
POD NO- [protected].
SIR PLEASE RETURN THIS AND GIVE MY MONEY.

Order Id: OID170133
Sold By: Awesome Digital
Image Product Unit Cost Units Amount

20800 Mah PowerBank
INR 980.00
1
INR 980.00
Order Total:
INR 980.00
Transaction
Name Type Status
Cash On Delivery Offline Successful
Online Shopping: Shop Online Mobile Accessories, Spy Gadgets, Apparels, Home Decor & Much More @ EBazar.Ninja

I recd. the MI Power Bank (10400 mah) against order ID No. OID182843 on 02.09.2016. The item I recd. is without company packing box, bill, manual & warranty card. I found that the product is not as described as compared to the original at the company website & seems fake. I tried to contact you at Ph. [protected] but could not connect, even after trying many a times and days. I request them to arrange to return the item & refund my money at the earliest.

(INDER MOHAN ARORA)
Ph.: [protected]

I, bharath have ordered a MI Power bank from your web site. just after unpacking the product i got to know it is not genuine product instead of MI it's EB MI (Duplicate product).i tried calling you on the number provided by you from the very first day but the customer care number says all executives are busy and i tried it many times but it was the same case. i want to return this product.

Here by request you to take action on this complaint. this is the very first time i have ordered something from your site and i hope you don't want to make a bad impression on your customer and force them to some legal action.

If this issue doesn't solve i have to raise this to escalate further to consumer court.
I have order mi power bank it is not working and i have call to costumer care but it was not responding pleas help me

Order ID - OID178250
→ Product - EB 10400 MH Powerbank
→ POD No.[protected]

I purchased a power bank of mi @599.I have ordered for it on 22nd of aug 2016 and I received the order on 1st of sep 2016.But the product I received is faulty and it is not of Brand, it is a fake product.I tried calling them @[protected] but there is no response from them.I want to return the product ASAP and get my money back.Please do respond as soon as possible.

My Order OID177500. I had ordered a 20800mah Power bank and it is defective one and is not working. Had raised a ticket and not replies yet. The customer care is never reachable. Its very frustrating and feels like cheated. Need Help to get my product returned !!!

Dear Ebazar,

I have paid Rs 1499.00 through PayUmoney gateway for buying SKU : CALLMATE-PB30000 power bank with the following details:
Payments Date :01 Sep 16, 05:50 PM
Merchant Name: E Bazar Ninja
Merchant Order ID: nbxGBr984
Payment ID :[protected]
Amount : Rs. 1499.00
All Payment Status : Completed
But so far I have not received any information from Ebazar Ninja for my order. Please let me the status of my order.
Regards,

Sheikh Nasiruddin,
Research Scholar,
#154, Block-IV,
Gas Dynamics Laboratory
Deptt. Of Applied Mechanics,
IIT DELHI, Hauz Khas,
New Delhi-110016, INDIA.
Mobile:[protected],
e-mail: nasir.[protected]@gmail.com,
nasir.[protected]@outlook.com

I order power bank as displayed on their website as 10400 mah power bank of xiomi mi brand of rs 599.
The product I received is defective and USB port is broken also it is in a cheap packing and no sign of MI power bank and not in proper MI box.
The product is defective and Customer care even called after 10 is saying call between 9AM to 6 PM. I dont know when ebazar 9AM will begun.

Such a useless company, I want my money back. Useless website.

I ordered a MI 10400 MaH Powerbank as Cash on Delivery product and after 2 days when I read the bad reviews, I called up the customer care number [protected] which is constantly not reachable. I want to cancel the order but no one is giving proper reply through mail and the customer care number is not reachable.

Order number - OID174603. I want to return this product as it is not what I expected to be as shown in our website. Also its not a original product, its not even mentioned on MI website. Kindly arrange the reverse pick up of this order and also issue my refund ASAP. I want the refund to be issued in my Bank account.

Their customer care is not getting connected, I tried calling them in their working hours still its saying cs is not available call in working hours. These Delhi companies are nowadays a pain in @ss.

Please escalate this issue to the eBazar and get my money refunded.

1) Product delivered faulty, was returned back for quality check .
2) I received call on 28th Aug from [protected] that it will be dispatched on 30th Aug ( new devices to be sent ). till now no message on dispatch received instead i am informed "escalated to the concerned team for replacement "

Today is 1st Sept i called customer care[protected] and [protected] ), second number is always switched off and first one never receives call. I get following standard message "Dear Customer, Thank You for your interest . We acknowledge your call to [protected] at xx:xx " . I get message we are unable to receive call we will call back, there is no response. So i want to place complaint as :

1) Product not delivered till date.
2) Site claims to showcase it's in 6 months warranty period, there was no warranty card delivered till date.
3) There is no Brochure/Guide on How to use with the product.

Is the product Genuine ?

Am trying to reach customer care [protected] number when ever you call it says call between 9:00 AM to 9:00PM.But tell whn you clock will falls in this timings.

No update on product delivery and no information where it was.

Even am not able to tract with any number

I order power bank as displayed on their website as 10400 mah power bank of xiomi mi brand of rs 599.
The product i received is a cheap duplicate useless power bank. Do not go on their website or calls.. They are cheaters and do not order any product they going to cheat anyway because their policy of selling is like that because online market is very big.