eBazar Ninja Complaints & Reviews

Dear Sir,

I ordered the above product from EBazar Ninja on 7th Aug 2016, which was delivered to me on 13.08.2016.

Since I was going out of town, decided to open it only after returning back. Hence the delay in lodging the complaint.

So, after coming back I recharged the power bank yesterday. Today morning when I saw the other side of the powerbank, where from we charge the powerbank itself or the mobile, I noticed that, that side ( where 20800mAh is written ) is inflated ( similar to what we see with a piece of wood when it has stayed in water for some span of time ). Also slight scratches were seen on the product. Even if I consider it to have been caused in transit, the packing should have been better.

Well, I did purchase one power bank with 20800mAh earlier too and that has worked very fine till date. That is why I ordered another one from Ebazar. But never thought I will have a defective product this time around.

I today called the customer care but could hear a "tape" going on saying "all our representatives are busy now. Your call is important to us. We will attend your call shortly" till almost 5 minutes. Finally, one (taped?) voice said, "Your call is important to us. We already have your number. and we will give you a call shortly".

So this is the response of the so-called "Customer care" of E-Bazar Ninja. Mind you, this number is NOT TOLL-FREE.

I hereby request you to kindly get my product replaced free of cost and oblige.

Thanking you

With regards

H.C.P

Dear sir
I have purchase a mi 20800mah power bank from your online e ninja shopping website
I recieved faulty mi 20800mah power bank on dated 06th aug2016 from courier boy & after that i have called your customer care executive he sent a courier boy to take faulty mi power bank from me on dated 07th aug 2016,
I called again to customer care executive he sent a coupen voucher for online shopping but till date i have not recieved any coupen voucher... Please look into this matter
My name rajkumar mob no. [protected]
Order id - oid127770
→ product - 20800 mah powerbank
→ pod no. - [protected]
→ logistic partner - bookawheel

I received non working and duplicate mi power bank i had sent request for return but no reply from ebazar.I was placed order on 13th aug 16 order no was oid168449 .I had received on 22 august but at that time i am out of station so i checked on 23rd and found duplicate one and also not working so i sent complain request online but till today nobody contact me and cheat me
Thanks

I purchased a power bank of mi from ebazar. Ninja which they say to be totally geniune but its total fake. It's not mi product but some duplicate product. They are making fool of customers. Very bad customer service, no one picks up the phone and give no response to mail. I have tried calling them several times bit as always no response. Do not buy from this site it is total loss.

It is same with most o[censored]s. Faulty and fake mi power bank. It has already been returned to the company 8 days back. No one answers the call or mail. Customer care executive puts me on hold for 15-20 mins at a stretch and there's no resolution to the complaint. Big time cheaters.

Oid168681.

I was to receive a mail confirming the return and to share my account details for refund. But no such thing has received. Highly irresponsible and worst customer service. The company should be sued for all its fraudulent activity.

Moreover, they claim that they have a tie up with mi and that they are allowed to manufacture mi power bank and label it as eb mi. How pathetic!

I bought a power bank of 20800 mah but is has failed to charge my mobille which is of 2500 mah and when i am charging the power bank it is not getting charge i have paid 980 rs for that and i m llokking out to get the refund or replacement so help me in doing this.
Also i beleive that this website is cheating people and not deliviring as per committment.

I have Purchased 20000Mah power bank from this website, they have delivered a fake product which is of no use. Just a Heavy battery box, if we plug a mobile fore hours it just add 1 or 2 % charge, Quality of product is very poor. I have tried to contact them and raised a ticket in their support but no response.

These people are bloody cheating guys. Bought a power bank which was not working. Immediately raised a complaint. They never responded for two days and then they are coming back stating that i have crossed the 48 hrs return policy. Customer care number is mere fooling. No
One picks the call. I request that this site should be banned at once so that they don't do this day robbery.
Cheater...

These people are bloody cheating guys. Bought a power bank which was not working. Immediately raised a complaint. They never responded for two days and then they are coming back stating that I havr crossed the 48 hrs return policy. Customer care number is mere fooling. No
One picks the call. I request that this site should be banned at once so that they dont do this day robbery.

I ordered for a 10400mAh MI power bank which is displayed in the Website. But I have received a fake and cheap china made BU MI powerbank.
I have checked it with MI authorized service centers as well and they also confirmed that the product is fake.
I have been trying to reach the customer care number from the day I have received the product but it is in vain. I have even dropped a mail to their customer support but they also did not respond.
I want an Original Product which I ordered ASAP or else I am going to consumer forum to register a complain.

I have ordererd Power Bank 20800Mah(EB-20800Mah). and received this materaail by courier from the first day he is not working .i had tried to complain over telephone since last 6 days, call could not be connected.
order date:15/08/2016.
invoice date: 15/08/2016.
order no:OID169661.
customer name: naushad Ahmad contact no:[protected], [protected].
I want to replace it or Return.

Hi,
This company has cheated me and have done fake commitments. It's being more than 2 months these guys are wasting my time and frustrating me by not giving me any answer of my query but just sending generic emails which are completely irrelevant to my queries.

If you are a new customers DON'T TRY TO THINK EVEN TO GO WITH THIS COMPANY AS THESE GUYS ARE FRAUDS. I can give you all the proofs starting from placing the order till returning the products.

They have even taken the products back and then committed to refund my money and now it's being a month but they are not even giving my money back.

I HAVE PAID FULL, NOT HAVE THE PRODUCTS WITH ME NOW AS THEY ARE RETURNED AND NOW NOT GETTING MY REFUND EVEN!

I am going to sue this company and lodge a complaint against these guys. Please contact me on [protected] if you are interested to join me. These kind of companies should be banned. I have lawyers so I would provide you full support. These guys cheats everyone and should be banned from the online industry. I have some other customers too who are interested and faced same issues with these guys.

Where is my discount coupon that u issued and i ordered goods on that coupon. i ordered goods with that coupon near about 2 months but still i dnt get the goods thats i order. can i getb that u will going eat my money. reply me with truth dnt respond any false. i[censored] dnt want to give my mony then tell me that u r a beggar. thanks

I just ordered a MI 10400mAh Power bank but i received a defective and an exact duplicate one, kindly refund my amount as soon as possible else i will seek the help of consumer court and social media. When I call to the given number on the website, nobody is picking the call. There is no response even when i mail my complaint. The customer support is too bad.

Hi, I've received a product which're improper in functioning having order id:- OID168485 & OID168473. On tuesday 23rd August I've received this product both as I checked both of them are not working. I'd tried calling customer care:- [protected] every 2 hours of time interval from date I find out this error, but nobody from customer pick up my call or tried to call me back.

Request you to please call me back on priority.

Date of incident:-24/08/2016
Client number-[protected], [protected]
Description of incident:-i have purchased it today invoice no:-oid168737.
I have bought 20800 mah power bank
. After charging it for 6 hours when i go for charging my mobile it is not charging not working
Actually xiaomi do not make any of 20800 mah power bank by xiaomi. You are using that brand to mislead customer.
O please refund it as soon as possible. Why are you taking people like me on your target of fraud? Do not mislead us.
Desirable resolution of your complaint:-refund

Order id:oid164770, 20800mah mi powerbank
I ordered this on 9-8-2016 by cod. I tried using it for 2 days but it doesn't charge any phone.. No one answers their customer care number no complaint can be made.. I need the money refunded asap.. Please look into this matter and get it solved.. Their customer care number is +91-[protected]..
Thank you.

Regards,
Nimish manghani

I hv ordered a product but it doesn't fit on me. So i hv requested for replacement.
10 day passed, still no response from their side.
Ebazaar complain no. - a42f632f

Today i received the 10400 mAh power bank from courier and as soon as i opened the box found that the product was damaged and it seems to be fake product.i spoke the the customer care immediately and was shocked that there is no money refund and we can get only cash vouchers in which we may purchase any other items from their online store.Now this is Insane and totally a big cheating process, People used to buy from this unknown stores only seeing their website as in their website they mentioned for (100% genuine, Easy return and refund, 100% buyers protection).I finally writing this is not only for money refund but the Rights of buyers protection to be safeguarded in future from being falling prey to these types of money looters.
(Photos attached)

The following are the details of the Order ID:-
Invoice Date-13/08/2016
Invoice no-OID168107
Code-234076
VAT/TIN -[protected].
Goods Description -EB10400 MH power bank

Hello, i had bought a power bank of mi brand of 10400 mah, i am using it for my phone of mi 3. But it charges by mobile just once n then its power goes to one dot. My phone battery is of 3050 mah. I am using one more mi powerbank which lets my phone charge twice but i am not able to charge my phone more than once in this new powerbank. There is some issue in this. I bought this product by cod on 14-8-16, and my order no is[protected]. Kindly change this one or refund. Which ever is helps solving this issue