eBazar Ninja Complaints & Reviews

Dear sir/madam,
This is to inform you that i had purchased a product from ebazar. Ninja.
In respect of that i already submitted a complaint and product is picked up from my side and is received by ebazar. Ninja..
They send me the confirmation mail and send me a mail in respect of coupon for purchasing any other product upto rs599.
But the mail that i have received is not clear and nor i m able to book a new product from the site. Pls help me regarding this.
I have tried a lot to contact the customer desk of ebazar. Ninja, but there is no respond from there side.

Respected sir/mam,
I am rajnale vidyadhar, i had ordered one produt from ebazar. ninja on 11/07/2016 and i received it on 17/07/2016. and i found that product is not geniune.. then i tried to contact to the ebazar. ninja but couldnt connect. please do the proper action on compony... and as i saw reviews of that web site, not a single customer is satisfied with products delivered by them... and they are not going to refund the money even...

I have purchased mi power bank and on delivery i found the products is fake... And i want to return this as early as possible... If the company not not refunded the money which i paid for that... Than i ll going to lodge a case to the cocompy, no matter whatever money i will have to spent behind that...

→ order id - oid135126
→ product - mi 20000 portable powerbank
→ pod no.[protected]

From
Hardik vaghela
Ahmedabad

I am buy mi power bank. But power bank are not running, means not charging from mobile fone. Power bank. But not running and not used it. So please provide me solution and helpfull me. I am middle class person. This is cheat by the website. Provide me real products and return company's duplicate products. I called for complaint but not attend the call for complaint. I very time try it. But compny costemer care not responding.

I have ordered 10400 mah powerbank with order id: oid124072 on 28th june, 2016. but still not received the product

Hi i've order the powerbank mi a couple of days ago and when i tried to track the shipment order, im unable to locate it. Would this guyz be sending the genuine product ever, how can we ban this crap online shopping site which never responsds to customer queries.

I humbly request to kindly either provide the original product or incase return the money.

I purchased mi power bank from ebazar ninja (order id : oid130287
Pod no. c[protected]) on july 12, 2016 delivered at 2.00 pm. as i opened the box, to my utter surpise, the product was not as described on the website. the mi powerbank i received seems to be a fake one and i would like to draw your attention. i request you to look into the matter and come up with a solution as soon as possible.

Awaiting a reply,
Himanshu panchal
[protected]

Dear ajaymandal,
Order id : oid94986 has been shipped.
Partner : ecomexp
Pod no. :[protected]
Expected delivery : 5-7 days
Regards,
Ebazar team
Deer sir my item not working
So i want return it
I calling costumer care numbers but no reply
My phone number [protected]
Please help me i think that 1000 my money loss so please help me thanks

Oid 56209

Invoice date 19.03.2016

Narayan banu saxena

We order for call mate 30000 mah for rs. 14900.00

But you have sent all one power bank

We call several times to cc no he told we will tell you solution for that shortly but till date no solution got.

You have cheated to costumer to sent other company power bank whenever we paid rs. 1499.00 for call mate power bank.


Please change the same as soon as possible.

Tell me address to send power bank and refund my money.

I can no wait more time i already wait 3 month & after 3 month warranty will expired please do need full other wish i will take action against you.

Hi saxenanarayan,

Warm greetings from ebazar ninja!

With reference to your order #oid56209

We thank you for writing to us and giving us a chance to be of service.
With reference to your email mentioned below, we request you to share images of the product that u have
Received.

Look forward to your acknowledgement and a mutual association.

We are always here to help! should you require any further assistance, feel free to call us at (0) [protected] or mail us at [protected]@ebazar. ninja.

Hi saxenanarayan,

Warm greetings from ebazar ninja!

With reference to your order #oid56209

We thank you for writing to us and giving us a chance to be of service.

With reference to your email mentioned below, as checked with vendor, product delivered is same which is displayed on website.

Look forward to your acknowledgement and a mutual association.

We are always here to help! should you require any further assistance, feel free to call us at (0) [protected] or mail us at [protected]@ebazar. ninja.
On sat, 9 jul at 10:08 am, saxenanarayan

On website u display call mat product and sent allone product we already sent to u image please check. and it is under warranty i. e six month product is not working. please do not cheat. mouth publicity is very harmful to u please take seriously my problem otherwise u will face a big problem just for rs 1499.00 only. i m one again request to u please chang my product or refund my money.

Hello, i had ordered a set of 5 polo t shirts from this website with the order details:
→ order id - oid130669
→ product - sls pack of 5 polo tshirts
→ pod no. - c[protected]
→ logistic partner - wow
It was ordered on july 7th and i opted for cod. i received the product on 10th.
The fitting is too tight and that is why i wanted a replacement. haven't heard from them and the number they provided does not exist.

Hi,
I received 10400mah powerbank and it is not a genuine mi product (but in the website brand is mentioned as mi) and i received it on 5th of july and i had raised a ticket immediately next day as soon as i saw the product stating it was not genuine, and i had requested for full refund, now ebazaar customer service is providing just a coupon which again i need to use it for ebazaar shopping only. since i have lost trust in ebazaar and its products i dont want to buy anything more from them. i need full refund in the form on cash. please do take the necessary actions regarding this.

Invoice no : oid122383

Thanks,
Kiran kumar k

Hello, I just received the product(order ID: huthat I order mi power bank. I want to return it is as soon as possible as the product is a duplicate one and not original mi. There has been so many complains about it here only I think it's time to stop fooling your customers. It has no warranty card although at the time of delivery I was said it come with 6 month warranty. There is no sign of mi. It's written on the top mi which can easily be rubbed off. And it comes with no card or anything from mi. A typical sign of duplicate product. I have ordered n used mi power banks before it is not like what you sent me. I am highly frustrated with this kind of service. You shouldn't decieve your customers like this. Take necessary steps to bring back the fake product from me and return my money in hand as there are so many complains that you guys take back the product and don't return money. If we can pay immediately we receive product u can also pay us immediately we hand it over to you as I am in no mood to get another one from your website or any gift coupon to use in eninja. Please take action ASAP otherwise I would have to take legal actions. What you people are doing is like multiple fraud first u sell fake products, then you don't listen to your customers' grievances and then even if you listen you take back the product and don't return money. I hope a smooth processing in my case

I ordered mi power bank costing rs.599/- from ebazar ninja on 07.01.2016 and pre payment was done and order was confirmed.
But after 1 day, i. e. on 08.01.2016 i got an e-mail that reads "order cannot be delivered to give pin, kindly provide another pin on whatsapp (no, given [protected])" so i gave another pin no. and adress.instantly it was replied "adress and pin provided by you is updated, you will be updated with tracking details when your order is dispatch". however, i was never updated so i made a complaint on 28.02.2016 on their watsapp no. and replied came on 03.03.2016 which reads "your complaint already escalate, please wait for sometime". so i waited yet again, but no correspondence was there from their side. so i made a complaint again on 05.04.2016 by writing to them that i will file complaints against them if i got no refund in a reasonable time. their replied came on 15.04.2016 stating that "we wish to confirm that the said matter has already been escalated to concerned team and we shall keep you posted, request to kindly bear with us for sometime so we can revert back with an amicable solution".
However, as usual no post, no updated has been made so far to me, hence finally, i lodge my complaint.

Dear sir/madam,
June 2016. but when i checked with currier partner (delivery.com) they said that till now they have not received any parcel from that side. last time also they had chatted with me when i had returned the item they did not refund me the money. when i was trying to call them they didn't received my call also. overall its a totally cheating company. please help me to get my money/item.

Oid 56209

invoice date 19.03.2016
narayan banu saxena
we order for call mate 30000 mah for rs. 14900.00
but you have sent all one power bank
we call several times to cc no he told we will tell you solution for that shortly but till date no solution got.
You have cheated to costumer to sent other company power bank whenever we paid rs. 1499.00 for call mate power bank.
Please change the same as soon as possible.
Tell me address to send power bank and refund my money.
I can no wait more time i already wait 3 month & after 3 month warranty will expired please do need full other wish i will take action against you.

My order id is oid120309, i have placed an order 20400 mah mi power bank on 24-june-2016. it delivered to me on 27-june-16.
It take 48 hour to full charge (as per product description it should take 6 hour to charge) and it can charge only one time of 2000 mah battery. so this is fake product which ebazar ninja has billed to us.
After two days i have called to customer care but they didn't pick call. since that day i am continuous mail to customer care but daily they send mail that your ticket has been closed without any solution provided.
Should i go for consumer court, cause company is not refunding my money.

Thanks
Anantesh saxena
+91-[protected]

Our order not received.
Our order date : 11/04/2016
order id no. (1) oid66274, (2) oid66275
this order is not received no send order our payment of return otherwise i am complaint on our police station i application of superintendent of police in ahmedabad. And town police station viramgam. So, our order send shortly otherwise call me only 24 hours contact. No. [protected]
and not we have taken into consideration in the newspaper public shortly

Supplied faulty mah powerbank...not getting charged...no response on given phone no..no reply to mail...even payumoney not responding..delivered product returned by another customer..his invoice enclosed with my parcel..submitted herewith

I purchased a mi brand 10400mah power bank of rs.599/-. i felt product is duplicate and sent back but after taking my product back also they didn't refunded my money. its ben almost 4 months they took my product back. my order id is oid27527 ordered on jan 21, 2016 12:33:52 pm. my package was taken back on[protected] by pickingo through request id p98376990. but till now didnt received my money

Hi, i had ordered a power bank from you, and found that it wasn't original, i had requested for a refund. the product was collected from me, but still i haven't received my refund.

I tried contacting the customer care numerous time, but no response.

My order reference id is order # oid92838.

To whomsoever it may concern, please intiate my refund.