eBazar Ninja Complaints & Reviews

I, rahul mehta had placed order for mi power bank 20800mah on 23/06/16 and received it on 29/06/16 (Invoice no. Oid118930). After using it for 3 days, while charging my mi phone on 03/07/16, the place of led charging light and power bank charging socket got burnt and smell started coming. Now it is not charging the phone and has manufacturing defect may be. So, please look about it and get it replaced asap.

I, prateek tiwari have ordered a power bank from your site. just after unpacking the product i tried using it and it was not functioning. also, the pin configuration of the product was improper. i tried calling you on the number provided by you from the very first day but the customer care number says all executives are busy and i tried it many times but it was the same case. i want to return this product.

I here by request you to take action on this complaint. this is the very first time i have ordered something from your site and i hope you don't want to make a bad impression on your customer and force them to some legal action.

If this issue doesn't solve i have to raise this to consumer court.

Below are the details:
Customer name: prateek tiwari
Awb no c[protected]
Delivery date: 30/06/16
Date of incident : 30/06/2016

I tried to mail them on the given e-mail address, but it didn't deliver.

My invoice no.oid121322 code 234076 dt 25/6/2016.i have purchased power bank model eb 10400 1 piece .after receving it is totally faulty .when i am calling them no responce.no lifting my phone and also going thru mail also no responce pl help me .pl take my complaqint against this online market take action against them pl tkanku .e. naveen [protected] my number and there no.[protected]

Dear Team,

Some one called up with this number saying that he wants to refund my money for the product brought from your site of Mi power bank.

He asked my account details and made a fool out of me and took away Rs 10000 from my account.

You guys are giving our details to these these kind of people.

I want my money back

Regards,
Swati Chaurasia

I had purchased a MI 20800 power bank for Rs 980 from ebazar.ninja via order id OID922275 dated 23.5.16. Upon delivery the product to be a defective and more importantly a fake product and therefore I immediately contacted the company for refund of money.

The company instructed that refund of money would happen once they receive the product and was picked up from our shop via blue dart dated 28.5.2016 via pod no [protected].

Since that day i have been constantly trying to reach their customer care via email and phone but no one is responding. I was given the assurance that once they receive the product i will get my money back but despite it being 20 days i still have not received the refund on my payment.

Got defective product and had returned (2 months before) as well but did not get my money back

Order date: tue apr 12 2016 19:6:28 gmt+5:30 (Ist)
Delivery address:
Ranjeet kumar
144/7, 3rd floor, indus software, rayala techno park, rajiv gandhi salai, omr, kottivakkam,
Chennai - 600041
[protected]
Tamil nadu | in

Product - 20800 mah powerbank
Unit cost - inr 980.00
Units - 1
Amount - inr 980.00

Refer below google drive link to get all the email trail maintained in pdf format:
https://drive. Google.com/file/d/1iukiuus813r7xkw8gzocl7eaqwh783g9lddx-avp15c7p7rrmtf_tjrkwirqa...⇄ Usp=sharing

I bought 1 mi 10400mah power bank from this company using their website ebazar. Ninja.
Order date - 21st june 2016 delivery date - 27th june
Order id: oid 118186
Sold by - awesome digital

On their website they have quoted price of the product with good discount, which helped me to decide to shop from them. Also they have uploaded original product's photos and details, so i went further and made an online purchase.
After receiving the product and observing it, i came to know that it's a fake product as it's not working as expected as well as differ from the product image provided online on their website. So, immediately i called customer care number [protected], i couldn’t talk to the executive because i got automated reply only and later got information they will contact me. Nothing happened, some times i am getting reply that no. Does not exist.

You can easily find the product has fake company logo on it.

Please help me or i'll have to take legal actions against ebazar, soon.

Ginaraj k. G
[protected]

This complaint is regarding one of the product that was delivered on 08/06/2016 against the order number: OID104900 for a 20800 mah power bank which came as a defective one. I had already registered a complaint against this and wrote to the support team for which a complaint was registered as well but besides writing to them for almost weeks now I have not been able to receive any kind of feedback or support from them. To make it even worse whenever a call is made on this number: [protected] then by clicking on option 2 for registering complaint I am never connected to the respective customer care

Sir plz help me i have purchased one mi power bank from this site on11th june2016. But i did not get the product yet. They did not shipped the item.I tried 100 times to customer care but they did nt receive my call.Always they busy with another call.
The details of the order.
Order ID-OID109534
Date-11 june 16
Amount-980 which was paid through net banking
Product- 20800 mah MI power bank
I have send several esquires by submitting the contact form and several calls to the coustomer care no. But no replay from their part. Please help me to get back my money now i dont need the item i want my money refund.plz help me
My [protected]@gmail.com
Phone-[protected].

Hello,
I had ordered mi 10400 mah power bank which is not working properly. Its a total fake product. I did trusted the website but it seems that they are cheater.
The power bank is not able to charge my 2500 mah battery.
I want my money back.
Following are my details
Order id - oid116905
Product-eb10400mh power bank
Pod no. -[protected]
Logistic partner-aramex
Pls help me to come out of this situation.

I have ordered 10400mah power bank from ebazar ninja as they advertised as mi powerbank but after receving the product i have realized that it is fake product and it never looks like the original mi power bank. I was really cheated by this company.

This is the fraud company and no one buy this power bank from this company.

The worst customer support they have. I have tried their customer care number. But it is tell that "check the number you have dialed" : (: (: (

In order to save 200 rupees (Original azus power bank and other power banks are just 800 rupess) i was cheated like anything. : (: (: (

Hello,

This company send me a fake product(xiaomi mi 10400 mah power bank) while in image it shows the original product. They send me 10400 mah powerbank but its not able to charge my 3200mah phone at single time and there inquiry number and email id is not responding also. I want to return them and need my refund asap.

product name - mi powerbank 10400 mah
order id - OID119782
product - EB 10400 MH powerbank
POD No. - [protected]
Logistic partner- BookAWhhel

I have purchased power bank in ebazar. The product is dispatched on 20th june from that day i was complaining about it that it is not in a working condition. I have purchased two product both the product is not working. I complaint many times and i am calling them enormous amount of time no customer is ready to pick up the call they just avoiding to attend the call. Once a lady anjali chaurasia was handling the cal and asked about my problem. She said courier person will come to get the product back. But she dint give any answer about my money 1200rs which i have paid for that power bank. I need my money first. Without any assurance about money how would i give back the product. That courier boy said money will return to your account. What account???
I don't have account in bank so only while purchasing i have chosen cash on delivery.Instead how would they post money in. Bank without any account details. Please i request ebazar customer to give my money back and get your product

They gave me a duplicate power house of MI first and that is not even working
when i call those guys for the complaint of that powerbank they didn't pick my calls
and just because of that duplicate powerbank one of my is dead its not working.
And the powerbank is in warranty as well
they guys are just a scam
and now they are not even picking up call
i just want u to register a complaint against those guys

This complaint is regarding one of the product that was delivered on[protected] against the order number: OID90714 for a EB 10400 MH Powerbank which came as a defective one. I had already registered a complaint against this and wrote to the support team for which a complaint was registered as well but besides writing to them for almost weeks now I have not been able to receive any kind of feedback or support from them. To make it even worse when ever a call is made on this number: [protected] then by clicking on option 2 for registering complaint I am never connected to the respective customer care executive and till now I have not received any call from them.

Now, all of a sudden today in the morning the complaint I raised has been closed down without being resolved which is the most unprofessional way of dealing with the problems associated with the defective products being delivered.

Now, besides raising the ticket again and again and attaching the pics for the defective product and by not been able to talk to the customer care people it seems that there is something wrong with the company and the whole management team.

This complaint is regarding one of the product that was delivered on 04/06/2016 against the order number: OID101315 for a 20800 mah power bank which came as a defective one. I had already registered a complaint against this and wrote to the support team for which a complaint was registered as well but besides writing to them for almost weeks now I have not been able to receive any kind of feedback or support from them. To make it even worse when ever a call is made on this number: [protected] then by clicking on option 2 for registering complaint I am never connected to the respective customer care executive and till now I have not received any call from them.

Now, all of a sudden today in the morning the complaint I raised has been closed down without being resolved which is the most unprofessional way of dealing with the problems associated with the defective products being delivered.

Now, besides raising the ticket again and again and attaching the pics for the defective product and by not been able to talk to the customer care people it seems that there is something wrong with the company and the whole management team.

It would be really nice if there is a solution to my problem because like me there are others as well for the same problem

Pls return my amount as i have paid 599 rs for 10500 mi power bank or deliver the product which i have applied. Order missed due to poor network.
I have also given my all details in earlier mail by no customer complaint recieved yet for confirmation. Only massages were recieved for call from customer care..
Ticket no. 63603. Transection id-qcycgh628

Name - neter singh pujara
Address:- c/o pidilite industries limited - unit-2
Village johron, behind iitt engineer collage. Trilokpur road. Kala amb (Hp)

Product ordered:- mi power bank 10500 mh

Order ID - OID110531
Product - 20800 MI PowerBank
POD No. - [protected]
I ordered 20800 mah power bank but it does not charges any time the devices Totally fake, I called their customer care he told me to charge the power bank for next 12 hours. after that I again tried to connect with the device for charging. But that doesn not work. I tried to call the customer care again butnot connected. Seriouly a fraud company, urge you all not to order anything from here.

Below is the number, i'm tired of calling.
[protected]
You can easily find the product has fake company logo on it.
Please help me or i'll have to take legal actions against ebazar, soon.

Dear Team,

I have got the duplicate product of Mi power bank and i want my money. back. When i wanted to buy the product also i had called up the customer care and as asked whether the product is a fake or real, the customer care said that its not fake.

i had tried calling customer care but it says the number is busy

Please give my money back

Regards,
Swati Chaurasia
[protected]

I am sampa haldar from mumbai i had ordered product from ebazar. Ninja which was delivered on time no doubt but the model which was delivered was not in a working condition and i after my several request to this company i am still not getting any kind of answers for refund.

They asked me that they will issue a coupon which is also not issued till now. I am fed up with this pathetic service and i am looking forward to legal actions against this company. It's just a suggestion to leave the tiie-up with ebazar. Ninja. This is a fake company. It's been a month i am following up this guys and i don't see any improvement.


Here are the order details:

Order id - oid97695
Product - mi 20000 portable powerbank
Pod no.[protected]
Logistic partner - delhivery