[Resolved] Ecom Express — delivery problem | |||
My awb no is[protected]. I have not received my delivery yet and when i tried to call your company it said that they are not responding. I have not received any call from your company i got only 2 msgs First one is for going to deliver today than after 2 mint we are unable to deiver Is this any kind of joke or what? My given info is correct & my contact no is also correct i. E. [protected], [protected] Please deliver my package asap. Was this information helpful? | |||
Jan 11, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Dec 11, 2018 Ecom Express Customer Care's response Dear Shauray, Greetings from Ecom Express! Thank you for writing to us. We sincerely apologize for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. Regards, Team Ecom Express | |||
 3 Comments | |||
Comments
Ur items watches fully damaged so pls my amount refund.
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shivu kumara H C's reply, Dec 10, 2018
Ur Brown. black.& stainless Unisex Analogue Watches was fully damaged so i returned ur items so plz refunded my amount my account number SBI 64020367735
Ecom Express Customer Care's response, Dec 12, 2018
Verified Support
Dear Sir/Mam,
Greetings from Ecom Express
We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
Team Ecom Express
Greetings from Ecom Express
We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
Team Ecom Express
I want return please cl me [protected]
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Greetings From Ecom Express.
Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest. Meanwhile, request you to kindly cross check with your family member/neighbor/Security/Reception and confirm to assist you further.
Regards,
Team Ecom Express