Ecom Express Complaints & Reviews

Sir i buy combo of 3 fashionable style slim fit shirts
- choose size: xl, vye0exsdps1, price-rs.899 rs.899, cod charges:rs.0
Sub-total:rs.899, shipping rate:rs.100, total:rs.999
Payment address/shipping address-malay kumar nayak, at/po - jharpokharia, near old sbi, mayurbhanj 757086
Order id: [protected]
Date added: 24/11/2018
Payment method: cash on delivery
Shipping method: shipping rate, email: malay. [protected]@gmail.com
Mobile: [protected], ip address: 157.41.20.175..
I want to return the product because of when i open the packet i see that those are not same what i want

I ordered a saree which looked gorgeous in the photos.in the photos it appeared to be quite expensive and costed me 990 rupees. But when the product got delivered i found out that it was some cheap saree, whose market price will be hardly 300 rupees, the fabric is not at all good and its a severe fraud case. The things that are delivered are so different that than the things that they show us. I was serious action to be taken against all this fraud.

Order no of[protected]
Courier boy mobile no.[protected]

We have received a phone with above such mobile no. From your courier boy.

Missaviour of courier boy, he will talk very bad language.
As per boy today, he will not delivere item.
When we ask for not delivery that item, the way of talking is very bed, unsatisfactory.
That is very bed service of your company.

So kindly i have requested to you kindly take action against boy.

Hello sir my name is navneet i was order of 3 peace shirt mai order amount is 1000 main jo product order kea tha vo deliver nahi hua h bulki dursa kuch order deliver hua hai please return my amount and refund your product s as soon as possible please help me and you are product material is very bad so i will return your product nd plz contact me on [protected]

My orders are not delivered to my shipping address... And there is an ecom availability ear my locality... The executive called me about address confirmation... But i m nkt getting product... They will send those products to senders... I m facing this problem second time... Recently i have placed an order through flipkart.. As per tracking due date was december 11 for delivery... But in tracking details i got msg by ecom... The address was unlocatable because of that they have not delivered... Actually thry didn't approach me for address confirmation.. Even they didn't called me also... Plz resolve this problem...

My self nency agrawal. I want to complain for my product. I am re seller and i dispatch my product to my customer through ecom express courier partner. The company lost my parsal of product and last 10 days they can not give any update about my parsal and then i complain to customer care so thy resolve that u have to talk to city supplier head nd thn i talk to them nd request to return my parsal any how within day so thy can return with label of nancy agrawal nd customer name is alam ara bari but the product is change nd my product cost is 4000/-. And thn i complain to city head so thy told me that we r not responsible that u pickup wrong product. We can not check that which is ur product nd then i call to customer care so thy guide me that u talk to seller central... But why should ii talk to elanic customer care..??
Courier partner can not dispatch my parcel till date so they are responsible for this situation.

I ordered a combo pack on paytm on 28 november. I paid the money online. On 5th december, i received a messege which informed me that the product would be delivered that day. But the courier boy didn't call me. I tried to call him with the number sent, but didn't connect. At the evening, messege came that delivery would be done on 7th dec. Today, is 7th dec, there is no messege come which show "deliver today". Then i have checked on paytm. But i have seen the product is delivered. I tink something wrong is happening. Help me.
Order id [protected]
Courier boy name golam mustafa
Contact no. As shown in messege [protected]

Hi,

Awb no:[protected] &[protected]

On november i ordered on nykaa.
Items not delivered till now but it shows customer not available, but i did not get any call from the delivery boy. I already contacted the customer care executive they told me the product will deliver today for past 5 days. I attached my awb no. Please take some actions immediately.

My order no. 1503963
This is defective piece of product so i want to return it as soon as possible .
Its quality is very poor. When i order it then promised here for replacement without any question .but when i talk to him then his behavior is so rude and block me from their group. Its cheating with the faith of customer.
take it from my address
Flat no. 56
Subhash khand, giri nagar govindpuri new delhi
Pin code 110019
This product deliver from fashion forever.

My self is neeraj. I got the message fr ecom that in first attempt call not picked that is why reverse order order could not pickup while no call made from ecom side.
This has been happened 5 times. Each time i called to ecom customer care and they update me that they will pick it up tomorrow at 12.00 o, clock. But nothing happened.

First shipment[protected]
Second shipment[protected]...

Hello,

Tracking number:aljcd[protected]yq

I have order a product form bandgood.com and it was shipped via alljoy courier company.

The alljoy tracking page show the package is delivered but i haven't recieved the same,

The package never came to my place or even i didn't get any call from the delivery executive about the same.

I did not received any sms for delivery confirmation and still the status on the tracking page was changed to delivered.

I cross check with neighbor also but they are not received and one more thing without my id or signature how the delivery completed and the shipment date 04-12-18 i am in home only so when shipment is delivered i am totally confused do need full

Hi, this is related to ecomex awb no.[protected] concerned with medlife order no. Or9757aw-004a. The shipment is pending at ecomex delivery centre since 18th november. They have not made any communication with me, but shown the status as 'customer not available', 'refused by customer' etc. I wonder why the parcel is not delivered to me inspite of all details being correct. Kindly look into the matter and do the needful at the earliest. O

I have purchased a saree which is not as per the picture seen in the website, it is totally different, the product is very dull, it was written as silk but it is synthetic saree which is not more than Rs.150/-, the product seems it is second not looking fresh piece. the print is totally different, the colour is totally different. i would like to return it at any cost.

Tracking number is[protected]. It is shows 02/12 out for delivery somebody calling and taking my phone number also. But nobody calling to me and it delivery status shows that i am refused product and next day also came message out for delivery please available on phone but nobody came to me or call also but same shows on status i am refusing iam also complaint your customer care centre they are neglect to answer
Today also same i am refusing product
Is it service to customer
You should shut down your company. How can you behave like this with chsyomers. You made a mistake but you are that put on me

Am erumalla santhosh
Item i'd [protected]
Order i'd [protected]
Awb no[protected]

Item not delivered till now but shows status as delivered at siddipet mr pitla prashanth courier boy who attended that product. I want to help you to deliver my product back to me. Even that boy did n't called me about delivery regarding so please help me
My mobile no[protected]

On 27th november i ordered a mpow
Headphone in paytm mall app. And it was providing me a message that it was transporting internationally but it had released in delhi. But the shipment is delayed and daily it showing picked up rescheduled for next day. It showing it for 4 days.😕the payment method is online via paytm wallet. And it showing the expected delivery date 12 december but it reached in delhi so why it delaying daily by showing useless reasons 😡😡. That's not fair. I need it fast. For 4 or 5 days it giving same reason. I'm giving the tracking details and a screenshot for better reply.
Kindly please look into this matter. Hoping a logical reply from team ecom express.
And kindly dispatch the shipment from delhi hub to my nearest hub..👍👍👍👍
The shipment delivery address is goultuli lane, mokdunpur, malda, west bengal - 732103. Opposite lane of malda sonoscan.

#my order's awb number of ecom express[protected]
#ecom_express

Awb:[protected]

Shipment went for out for deliver on 2nd december but was never delivered to me. Instead its status changed to delivered automatically and since then i have been begging the customer care (On phone) asking status of my shipment to no avail. They have no answer and always same response that complaint registered, yet they refuse to provide a complaint number saying "we do not have notification for complaint number via email or sms).

Pretty sure the courier/delivery boy stole my courier and now ecomexpress is doing nothing to know whats wrong or resolve the issue.
Lack of responsibility and prompt action is the cause for such fraud companies opening every month in india.

And before the helpdesk asks any generic questions, no it was not delivered to any mailbox or my neighbors. I live in a society/flat and entry to the society is not allowed by security people to outsiders unless they call and confirm it with me/residents.

Furthermore, the customer care is even declining to provide a proof of receipt/signature if the courier boy marked it as delivered.

Hi, i ordered a product from paytm mall. I got a message that the product is out for delivery, but i did not get any calls regarding that delivery. I also try to reach out that person but while trying to call him its asking for some every bill number. Please help me to get my product. This is my number [protected]. And this is my awb number:[protected]. So, please take some actions immediately.

The delivery person didn't attempt delivery today and has updated status as
Your MEDLIFE order AwB[protected] was undelivered as you refused to accept it. For further instructions, click http://ecxp.in/?q=[protected]
I hope u understand I ve ordered a consumable and it can't be play around with like this.
It's ridiculous. I don't even have a direct number to call u on. And the number in the msg is not recognizing my AwB number. What's happening.

I have ordered a jeans
But the product has not arrived yet but the site shows it was delivered to me
But no call has been came from the delivery agent
It has been 2days but no calls came and that is a prepaid product
The awb no is[protected]
And the delivery agent name is ganesh muduli and his ph no is [protected] which is not reachable
Solve my problem