Ecom Express Complaints & Reviews

Issue resolved

Received wrong saree and worst quality..i never expected such a worst quality saree...i want the redund for my saree as i spent 1549 for this saree

Mera parsal abhi tak nahi aaya hai

Watch which I received is damaged so I could like to return it

Bina mile he parshal delivered ho gya ha

Hello sir/madam..I have not received my parcle still but status shown as deliverd ...my parcle misused..I have already paid for that ...ur company make a fraud with us..ml..I want my parcle as soon as possible.. If you don't solve my isshu I will take legal action in your company...

Please not behebe Ecom qurior somu pan chandrakona town west Medinipur otometick cancel prodect very bed behebe please request Santanu Saha Ecom office chandrakona town officer bed behebe this product delivered but not received prodect uddan please Ching qurior sels man

The package was supposed to reach me yesterday November 28th.but now when tracked, the status shows item returned.For your kind information the item is returned without my permission.please do the necessary
AwB:[protected]

Sir mera parcel abi rak nahi aaya h 3 din SE out for delivery h but nahi aaya. Mane customer care me bi baat ki. PR daily yahi bolte h kl aa jayega kl aajaye. Muje us parcel ki bahut need h pls help me
AWB NO.[protected]

Ecom Express courrier boy refused to pick up the item ACM flipcover 10 inches. Shipment No:[protected] from local flipkart point after showing him the following message :

Please keep your reverse pickup Order Number : E24OZCVRTNHH7RFNJEZB of Flipkart ready, we will collect it today. Regards, Ecom Express

Hi i am returning my product on 27/10/2018 tracking no[protected] it's going one month but my product doesn't reach to club factory so please delliverd as soon as possible.

HI,

I have ordered power bank, but i have received with damage power bank(broken the back part) and also it's not working. Could you please arrange take it back of damaged power bank.

Order No: DHFS1057577
WayBILL[protected]

Date of Delivery :29.11.2018.

Regards,
Kishore.

I have received a wrong product from your delivery boy ecom express.Order no:#ecc12421.I want to return my products and get my products from you.. Ecotto country.Com products

24/11/2018 they had pickup my product but till date not delivered and not getting any reply

Bittu kumar singh ecom express wish master behaviour is very bad and extra demand money to real shipment price

I'm changing this product and I'm buy new product in Ecom express...

Now i am not able to take this product.i have no more complaints

Received the wrong order.

The shipment is started from printvenue three days back.
But Courier tracking is not working since two days.
I tried in several ways even to contact the ecom express bit invain
Seems to be very careless

I mistakenly gave a order can you please cancel the order for me. I unknowingly ordered a different product from zeby.in and I want to cancel it but I can't cancel it in their website and they sent a message that it was shipped through ecomexpress so I would like to cancel the order.

I want medim size so i want to replace my 2 jackets

The time you have given to deliver the order is exceed but i couldnot get that order yet.

I dont got my product and i get a message that my product is delvered i already paid the amount using debit card...
I make a call to customer support of ecom xpress but they don't helped me in proper way...
They disconnected my call...

I have orderes 2 jackets i want the size is bigger i want medim size

This is my second complaint beacuse I havent receive anything from you about my complaint. Let me know if you are able to deliver my order otherwise I will contact the club factor. I got a call that they will deliver my order within 2-3 days but now its have been 13 days and I Havent receive my delivery.

My AWB[protected] order is no delivery but show delivered Please Discovered my Order Argent Today Last Day Delivered Date

The Ecom express's curriour boy misbehaves me very much.He can't want to deliver my product.I available here since 2 day but he messaged me that I am not available

My tracking number is[protected]. Please help to get my courier as soon as possible.

I have order a shirt but i got a t-shirt.Now i want retur it but i can't so please resolve my querry early.
thanks

Tracking number is[protected]. received shipped status on 20th Oct. till now date (27 Nov) it is still showing pickup is rescheduled every day. May i know what is happening. status is not changing and just dates are changing.

Ecom office of Imphal North AOC is not willing to deliver the item at my residence Mantripukhri.
They ask us to come to the office and take the item, this is not good we look for good response from your side Ecom Care

Its an online order from amazon

Without even trying your people in vadakara are just marking it as delivery attempted. And even i didn't get a single call/ missed call from their side on particular dates

All these days i was available in the mentioned address. If they have any issue in delivering let me know the ec address in vadakara today itself i am okay to go and collect it.this is totally worthless attitude and very in formal customer care series ..

Waiting for your reply

Its shown that customer requested delayed delivery but I have’nt got any call from your side and it seems like they are fooling us
The sad part is they dont provide a contact number
Very bad service, disappointed

I have an order from Myntra it’s ready for delivery since last 5 days and Got the message too as will be delivered but din’t even get the call from your team.

Very bad service. Don’t have such a bad service from any other team.

This courier agency at Vadakara is I think the most irresponsible and rude agency I have ever seen. I had an order of two jars of Medicine with Medlife. I got the message from Medlife on 10 Jun 2020. On 16 Jun I got a message from ecom express that my Medlife package will be delivered on that day. Nobody contacted me either on phone or in person on that day. In the evening I checked the status of my consignment. I was shocked to see that the consignment was marked as "delivered" with remarks "delivery attempted customer not present". I sent a message showing the facts through whatsap to Medlife but there was no response. On 19 Jun 2020 I went to the Vadakara office of the Ecomexpress in the evening. It was a terrible show there. There were some 5 or 6 young men and bundles and bundles of the full parcel bags were all filled up the room. The parcel bundles meant for delivery were all around without any order. I enquired about my order. I gave my awb No to the man behind the desktop. He then showed me the deskop and I found that against my name in the remarks it was stated that the customer was contacted, and he was busy. He directed one of the boys there to find the package. That boy after some time brought a package from somewhere on the corner and told the awb No side of the invoice is torn so it is not clear. The address is clear. Then he showed the package to me. The package was badly tampered and in a dilapidated state. I ordered for two jars but I could feel from the package it was only one. I told him one jar is missing and the packet is badly tampered with. He said that is how they received it. I told I am not accepting it and will make a complaint. He told me he didnt care and I can make complaint to anyone.
I sent these facts to Medlife on their contact mail address, and they replied sorry and stated there was no other agency in this area for them to depend upon.
This is the sad state. From the scene I had at the office it can be easily be presumed that the present bundles alone will take a full month to dispose off provided no new bundles arrive.

This courier agency at Vadakara is I think the most irresponsible and rude agency I have ever seen. I had an order of two jars of Medicine with Medlife. I got the message from Medlife on 10 Jun 2020. On 16 Jun I got a message from ecom express that my Medlife package will be delivered on that day. Nobody contacted me either on phone or in person on that day. In the evening I checked the status of my consignment. I was shocked to see that the consignment was marked as "delivered" with remarks "delivery attempted customer not present". I sent a message showing the facts through whatsap to Medlife but there was no response. On 19 Jun 2020 I went to the Vadakara office of the Ecomexpress in the evening. It was a terrible show there. There were some 5 or 6 young men and bundles and bundles of the full parcel bags were all filled up the room. The parcel bundles meant for delivery were all around without any order. I enquired about my order. I gave my awb No to the man behind the desktop. He then showed me the deskop and I found that against my name in the remarks it was stated that the customer was contacted, and he was busy. He directed one of the boys there to find the package. That boy after some time brought a package from somewhere on the corner and told the awb No side of the invoice is torn so it is not clear. The address is clear. Then he showed the package to me. The package was badly tampered and in a dilapidated state. I ordered for two jars but I could feel from the package it was only one. I told him one jar is missing and the packet is badly tampered with. He said that is how they received it. I told I am not accepting it and will make a complaint. He told me he didnt care and I can make complaint to anyone.
I sent these facts to Medlife on their contact mail address, and they replied sorry and stated there was no other agency in this area for them to depend upon.
This is the sad state. From the scene I had at the office it can be easily be presumed that the present bundles alone will take a full month to dispose off provided no new bundles arrive.

This company is big time fraud...
This is another proof
[protected]-11:13 hrs VADAKARA Shipment un-delivered Shipment attempted - Customer refused to accept
[protected]-11:13 hrs VADAKARA Shipment un-delivered Shipment attempted - Customer refused to accept
[protected]- i know this shipment also they do the same ...

Please fast delivery request...
Please respond...
I am waiting ur reply

AWB ID: [protected]
ORDER ID:[protected]

AwB [protected].I got out of delivery message on 28 sep 2020 And even i didn't get a single call/ missed call from their side on particular dates.All these days i was available in the mentioned address.

I didn't get any call. I got a delivery message today. But i didn't get a call. How can i get this please respond
Please contanct me in this number [protected]

Amazon Return ID: D0366SqLRRMA
Order ID:[protected]
Pickup date December 23 but no message, email, single call me

I orderd a product from flipkart and it is reached in vadakara hub on 9th october and it shows in flipkart out for delivery but item not yet delivered (13/10/2021). Delivery agent not yet contacted me.