[Resolved] Ecom Express — parcel not delivered and updating wrong information | |||
Hello sir, I have a parcel with your delivery team last 4days. Not delivered. I have not contacted yet but and updating the wrong number info in tracking details. AWB NO :[protected] I contacted customer care 4 days they are not listening only telling tomorrow they again and again. Attaching Google location of my home with this, hopefully will you can solve the problem Contact me :[protected] / [protected] Was this information helpful? | |||
Feb 18, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Jan 17, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From Ecom Express. Thank you for writing to us. With reference to your query regarding the shipment has been delivered. Request you to kindly cross check and confirm to assist you further. Regards, Team Ecom Express | |||
3 Comments | |||
Comments
My name is Ankit Changani and my AWB Number is[protected]. Courier boy was delivered courier near my place but don't deliver my courier. Please avail courier as soon as possible early.
Ecom Express Customer Care's response, Jan 18, 2019
Verified Support
Dear Sir,
Greetings From Ecom Express.
Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest.
Regards,
Team Ecom Express
Greetings From Ecom Express.
Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest.
Regards,
Team Ecom Express
I have ordered a product in Flipkart for which delivery services were provided by Ecom. But the product got delivered to someone else.
Awb:[protected].
How can this happen... This really a black mark on your responsibility!!! When we call customer service, hell with that ya there will be no one to lift and help us out.!!!
Awb:[protected].
How can this happen... This really a black mark on your responsibility!!! When we call customer service, hell with that ya there will be no one to lift and help us out.!!!
Ecom Express Customer Care's response, Jan 18, 2019
Verified Support
Dear Mam,
Greetings From Ecom Express.
Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest.
Regards,
Team Ecom Express
Greetings From Ecom Express.
Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest.
Regards,
Team Ecom Express
Ecom Express Customer Care's response, Jan 19, 2019
Verified Support
Dear Mam,
Greetings
Please share your alternate contact number to assist you.
Regards,
Ecom Express Team
Greetings
Please share your alternate contact number to assist you.
Regards,
Ecom Express Team
35%
Complaints
6392
Pending
3646
Resolved
1262
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Your HTTPS://ZEELSHOPS/ "CoD" shipment[protected] is out for delivery by ECOM Executive Ph: [protected] PIN:[protected] Please Keep Rs 1699.0 ready for payment.
Plz help for returning process
Greetings from Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the new reverse pick up request.
Regards,
Team Ecom Express