Ecom Express Complaints & Reviews

Sir i buy combo of 3 fashionable style slime fit shirt, choose size:XL prize:1199, payment address:st paul sr.sec.school, arbuda industrial ghandhi nagar, abu road, order number:9029214..., AWN Number:[protected],
paymemt case on delivery,
mobile number:[protected]., i want to return the product because when i open the packet i see that those are not same what i want, please help me sir

AWN No[protected], order no-9029214 ...i have purchage 3 combo shirt by fathionandme, but this company cheat for me and rough shirt deliver to me ...please help me return my pay 1200 rupaye...i have call return address:nandi clothing, [protected], but cant any respose ...i call many time but all time this number r busy n busy ...please sir help me...give my payment

Worst courier service near pathanamthitta they never deliver courier service in time.
They are not interested in delivering the goods on time and ask the customers to come and collect it at their office.
They asked me to come and collect the courier which was sent from amazon to ecom express courier office, and their office is almost 30 km from my place. I told them to send it to somewhere nearby place and i can collect it, they said it's not possible from their side and they gave the report that my area is not serviceable and not reachable.
The funniest part is that they have an office very nearby to my place which is just 6 to 7 km but but this people they were reluctant to send to the nearest courier office and get it delivered.
When i called up the ecom express customer care he is asking me to collect the courier 30 km apart.
The worst of the worst courier services is ecom express, ezhamkulam, kerala.

My adisports product does not deliver and than i track it it shipment rto locked and revoked. I want said product. Plz help me

I need my product, kindly arrange it for delivery.
It is my fault i does not full complete my address now my full address is - near hospital high school street sarola kalan pincode-326035
Plz deliver my parcel on my address
My name narendra gurjar
I[censored] want my awb no. Than ask me

Regarding ECOM AirWay Bill Number[protected]
Order Number - [protected]

Dear Designatory

The collection receipt Image has already been enclosed at [protected]@ecomexpress.in dated: Feb 12, 2019, 12:56 PM for ready refrence.

My mother had handedover the box containing the following items:
1. The Mobile device
2. The charger
3. The USB Data Cable
4. The User Manual
Although the ECOM Representative had denied to collect the Invoice hardcopy stating that It is not required.

The Initials of the Person on Acknowledgement receipt are :
Pawan

The device was collected on Feb..6.2019, even the post pickup confirmation text message on my number [protected] was also received the same date.
I have received an EMail from Smartron mentioning that they people have received Mobile device only. The Two Pin Charger and USB Data Cable were not in the box. My mother had raised an query regarding the mention of items list over the acknowledgement receipt to your representative but he denied and just signed with his initials.

I have been requesting the organosation through its customer care Weblink to trace the query and Initiate necessary action regarding the missing of Two Pin Charger adapter and USB Data Cable. Otherwise provide me Ambala Cantt service agency branch address / Desk Number so that I can speak to the concerning person as my situation has become hectic because of missing of original Accesory components, But no response from the Organisation.
I am really dissatisfied with ECom Express service ( Partner's service) because my original accessories has been missing and when i spoke to customer care executive ( dated Feb 12.2019 through [protected], although her service attitude is appreciable but she could not provide me Ambala Cantt, Haryana branch communication details).

As per my previous discussion with My Mobile Device Manufacturer - Smartron India ( Telecommunically + EMail) I was supposed to handover all the components to the ECom representative for my device to get it repaired on time and even the same was performed but neglect in service has been practiced by ECom Express team representative

I have been trying to lodge my complaint at Organisation's Portal but not being able to as the server is not responding because of some technical incompatibilities.
I had EMailed the Company at customercare dated 12.2.2019 even had lodged my complaint in written form at ECom organisation webportal regarding the same but have not received any response in EMail Form
I had received a telephonic call dated 13.2.2019 at 2:58 PM through [protected] declaring staff member of ECOM Express Company and had admitted the collection of the above mentioned accessories by the Company representative and had told me that the same guy shall handover the above mentioned items, which ofcourse were not dispatched, to me till 13.2.2019 evening but the same has not been handedover till now dated 14.2.2019.
This is ridiculous, because of following grounds:
1/ If the ECom representative had denied to collect the Invoice Hardcopy from my mother at the time of handset device collection, he could have refused to collect the accessories too.
2. If he had collected the accessories by mistake then, at the least he would have informed us through telecommunication call at any of my contact numbers mentioned in my details regarding the accessories and would have returned the same on prefrence basis.
3. I received an EMail from Smartron company regarding the receiving of handset device for repair, i initiated the initial query through your portal complaint process, then only the careless staff awakened and contacted me telephonically through [protected] stating the return of the same, the above listed accessories at my place on priority basis but have not been ensured till 14.2.2019.
I called [protected] dated 14.2.2019 regarding the non compliance of the accessories then again i was assured for the return of the same till 15.2.2019.

Is this the system ECom Express organisation's staff is working upon, just false assurances.
Please assist me for systematic and straight path through which i can claim my accessories back arding the mischiviousness and undue delays in ensuring the return of my device accessories, which even could have been used by Ambala Branch staff for ( from 6.2.2019 to till date)
Expecting favourable Response

This is with reference to the awb nos[protected],[protected],[protected].
The delivery centre is at jagannathpur, jharkhand in. They are not sending the delivery man for the last 15 days. The just updated with the fake status of rain or natural calamity without attempting the delivery. Please provide me with the contact details of the delivery centre to whom i can contact personally. If you can't do this your own. Because i have got tired of complaining again and again. Please do something.

Order no[protected]
Awb[protected]
Consignment with the above awb details has been picked up from the seller on 8 feb'19. The present tracking details shows that the consignment is in-transit. But the tracking details has not been updated since the past 3 days (11 feb, 19). The consignment has left the bangalore hub on 10 feb'19 and has reached the chennai hub on 11 feb'19.
But the delivery has not been initiated since the past 3 days.
I have attached a screen grab of the tracking details.
I request ecom express to look into the issue and initiate the delivery at the earliest.

Order number:37085261
Shipment:[protected]
I placed a return request of shoes that i ordered from jabong. On the day of pickup i got message that keep the package ready. And after that i got a message that your shioment has not been picked up after first attempt. And no one called me.
Another day the ecom guy calls and says i cannot come to your house if you can come to a nearby place to me. So i said ok. After that i was unable to contact as there was no option for call back, i tried on the same number but it was not any help.
And the very next day int he evening the same guy called and hanged up the call in 2 seconds.
I do not understand what you guys are upto.
I want my package to be returned.

This is to draw your attention to the unsatisfactory courier service by your company. I was suppose to receive my parcel(Awb[protected] yesterday. But till now I din receive my parcel. I had called your courier service many times regarding my parcel. Your staff had assured that I will get my parcel by yesterday or today before 8 o’clock. Today by 8.30pm I received a message mentioning that I was not available in my residents . From yesterday in was waiting in my residents for the parcel and I din receive a call from your executive regarding the delivery. Instead of that a fake message was upadated that I was not available in my residents.
I regret to say that am literally very disappointed by the service provided by your company. I hope a serious notice regarding the complaint will be taken to ensure that the parcel will be delivered to me as soon as possible.

I purchased a shirt from amazon.in. But as it was not well fitting, i returned it. They fixed my return with ecom express. My pickup tracking id is:[protected].
I returned my package as mentioned in rules of return packages to the pick up guy from ecom express. But these people's now telling me that i didn't returned the product. I want my money back. Why the hell you cheat like this. You people missed my product causing loss to me. I informed your customer care executive but they are not responding correctly. Why the hell on this world your company exists. Cheaters.

I have ordered a product on myntra on 9 feb... And the site shows that product have shipped on 10 feb... When i tracked the product in ecom tracking site it keeps on showing that pickup is rescheduled for next day.. This is the first time i am facing this kind of problem.. Can i know when my shipment will begin and it will delivered please reply fast and take necessary actions.

I use glowroad, the product was delivered by your courier service but it has not been updated in the app from where i ordered it, what happened?.. Almost every product information under your courier service is not being updated.
Please tell me what to do... Since glowroad is an online business shop... If the delivery status is not updated i won't get my commission.
The product under other courier service had been delivered smoothly without any problem.

I have purchased casio watches (Buy one get one free) having order number gt4feb444 on 4 february, 2019. But i have received a set fast track watches... Which is in very bad condition... This my first experience with ecom express.. And its very disappointing for me... So plz make a return process for my product and refund my amount of rs. 1500/-. The mode of payment is cod.
Vijay
[protected]

I placed an order from amazon. My waybill number is[protected]. The delivery guy from ecom express was about to deliver the product on 8th feb. But when i tried to track order on ecom express it showed due to wrong address the order couldn't get delivered which is completely untrue. The shipping address is accurate and valid. When i called the delivery guy he denied me to deliver the product. Please look into the matter asap on a urgent basis.

My order was royal enfield's tee shirts 2nos and belt 1 nos
Out of that i received only one belt on 04/02/2019,
I'm wating for my balance items
(2 tee shirts), please do necessary arrangements
(Conserned peoples of royal enfield and ecom express)
To get my 2 tee shirts as soon as possible.
Dont make me got cheated.
The bill is more confusing.
Hereby i'm attaching the bill and the delivered product's photo
Nobody is responding in this mob no.
([protected] pin:[protected]

Ad-ecomex
Awb[protected]

Hoping forward in good result
An affected customer
Dinesh kaniyarathara
Sujaya vihar
Industrial estate post
Murali garden
Olavakkod
Palakkad, kerala
678731.

Tracking number of my parcel is
[protected].in it's tracking status it's showing as delivered on 8th january in tabatha's. But actually it didn't got delivered. If possible can u show us signed copy of that.
Continuously trying to contact u but there is no contact number and service in yavatmal, maharashtra
Please help us by getting my parcel tracking and what is it's status
Please provide contact numbers for all states it's very difficult to contact u people

Dear team ecom
Greetings!

I would like registered complain against my order with order number : [protected]. The courier boy who was suppose to deliver the order had called me just once before delivering the order i had clearly explained him my detailed address after that also he not only delivered it at wrong place but also didn't take any signature or verification id as well.
Just for sake of delivering the order he had dropped the packet at wrong place & marked as delivered. When i had checked with other wings people thereafter i was able to detect my packet. Request you to take some neccesary action against irresponsible attitude.

With best regards
Harshita
[protected]

I was ordered for 50000mah through clicktushop but i received 32000mah, my order number is cts1308479. I spoke to the customer care on monday, she told to send item back so that they can refund money back, today i couriered the item through professional courier number is blr[protected]. Today i’m trying to contact to customer care to inform these they are not receiving my call. Please refund my money as soon as possible and recieve my call i want to give bank detail.

Ecom express courier service wadakanchery thrissur district is not attempting delivery of orders made on amazon.in they are returning items to seller there is no way to contact this ecom express courier they never give their address or phone numbers. Very bad service. This type courier service will spoil the reputation of amazon and others
Ravindran.
[protected]

I received my order and it was broken.. I want it to be returned and i want refund
... Kindly accept my request and refund my amount and take back your product... The product is duplicate and please take it back tomorrow by your agent.. Or as soon as possible... The strap is detached from the dail and the product is not an original one to have... So kindly take it back and refund my money