Ecom Express Complaints & Reviews

Ecom deliver boy calls by this number [protected]
And informed me about my package, i have some issues regarding amount, so delivery boy and manager talks mannerless and forced me to accept the package any how, i refused to accept the package as i have some issues regarding amazon, so the manager told me to not to book any package from further, he also told me that we will not deliver your packages, and talks to me in i'll mannered way through out the call, plz take responsible action...

Not received my item for last 10 days ecom express courer delivery boy came my office but when i am reach at my office reception desk within 5 second he leave without deliver my item after i have call to ecome express customer case then resudule to monday and i have informed in my office saturday and sunday is holiday so again delivery come on holiday at my office then again i have informed to customer care and resudule for monday, now i am waiting for monday entire day but courer not received, then again i have call to ecom express customer care so ha tell me today means 29.1.2019 your item will receive but still item not received and status is change like resend to seller

It's very wrost company for delivery item very bad experience

Ecomm express employees in gangtok area are not delivering the product. Sometime they call and ask us to pick up the products ourself. And there office is 8 to 10 kms away from my home. I had placed an order 15 days ago and it is still undelivered. And i order a product again via bluedart n it has reached me within 4 days. Please look over this matter and please send my product home of tracking no[protected].

This product is not good. It is fully damage and fake product. And the product is not working. If we charge the power bank it is not charging and the capability of the power bank is very low. Bluetooth headset is not working, and not onning at all. This product is fully fake product. U r cheating the costumers. Full fake and unworthable product provided by your company.

Hi

This is regarding my amazon order awb[protected] and clickoncare "pre-paid" shipment awb[protected]. Both were send to me by ecom express logistic by beginning of jan 19. However today till 26th it has not reached to me. And the sad thing is that ecom have returned the first one back to amazon with out consulting me or calling me. My delivery address was clear and i got other deliverables correctly by other courier agents. Ecom send back my amazon order back with a incorrect statement that i refused to accept that. This is the worst experience i got from any of the courier company. I called amazon and click on care and instructed to not send any of my deliverables via ecom but the already send one is gone.

My order number[protected] and i returned another product by mistakes. please try to help me and solve my problem. it's almost 4 days completed but i did not get any update. i also talked with courier boy, he told that he will return but yet he did not return. please suggest me any suggestion and try to solve this problem. my address; Boy's Hostel Siva Sivani Institute of Management, 500014, Telangana.

Very disappointed with vendor pickup customer service. No contact number no one will help. Really very poor service. Also you can not directly to samalkha hub center... If you want to contact the pickup hub so you can not call them and all pickup boy and the one pickup boy is very unprofessional and very rude... That guy contact number is [protected]... This guy behaviour is very bad and not coming for the pickup and not picking the phone.

I never seen such a worst delivery services like ecom express.. The delivery boys calling away from 10 km miters to pick courier and they dont have manner.. How to speak to a customer... I[censored]r comapny are not able do delivery a door delivery then why should take contract from e commeres web site...
Adrees of franchise..
Rayachoty,
Kadapa,
Andhra pradrsh.
516269.

I have purchased smart wearable ring from your smart wearable advertisement on facebook and the courier company was ecom express. This item is not working at all though my phone is nfc compatible. Please return this item and refund my money in cash as i purchased item cash on delivery. My awb number is[protected] and ecom express reference number is 27200. Please return and refund my money at the earliest

Hii sir my name is ashween arman i ordered a smart wearble ring from ecom express, but the smart wearable ring is not supporting in my phone, i called the delivered boy so many times but he didn't pickup the call, now iam fedup so can please help me out to change the product, either return the product or refund my money please revert me. Sir please half me

Hi,

I have raised return order request on jan 11th 2019 but ecom express team is not picking my product untill today.
I made serveral calls and also escalated still there is no resolution.

Awb number is[protected], product is raised on name of indhu.
Pickup boy is not calling and there is no progress on this return order.
Need quick action on this

Return sleep nhi mila h mujhe.
3 janaury ko ecom express center m order kiya tha usko return kr diya. Hun.
3 janaury ko. Or avi tak mere account m paise nahi daal diye hn. Amazon company wale. Amazon costomer m call kiya tha to bolte hn. Sleep dikhao photo khinch k emai kro bolte hn... Dobara sleep nikal do bola to nhi niklega bole. Ecom office wale palidih m. To mujhe sleep chahiye. Mere account m avi tak paise nhi aaya h.

Hi.. I ordered smart wearable ring through ecom EXPRESS but it is not supporting my phone. please arrange to pick up the same as they have not shared any contact details. I want to return it & how will I get my refund as it was COD Payment. please arrange to pick up from my address. Kindly do the needful as soon as possible without any hassles for me. it's a request Thanks

Order no #1414 AWB no[protected] order date 9/1/19 I bought vizioov20 mobile 4 GB ram 6 inch notch display mobile handset through online credit card pay RS 3999 but the ecomexpress is delivered the product is totally changed its blutel BT 1000 product it's bad chineese 3.5 inch display 2g mobile please solve the issue and change this product or refund

Sir im dilip kumar bhagat and i request you to please return the shipment by amazon, i have ordered the shipment yesterday but due to some reasons i will not be available at the delivery adress where the product is going to be delivered by you... I'm urgently out of city for 2 weeks... I can't take my shipment
Tracking order id[protected]
I requested amazon but they said that they already dispatched it... So plzz make sure that it will return as soon as possible
Thanks

My Awd number #[protected]
My name -Krushnadas.m
My eye glass item not delivered for me
But Lenskart Ecom express courier service status says Delivered.pls
My actual Address-KRISHNADAS.M
FISHERIES QUARTERS, NEAR MALAMPUZHA POLICE STATION, MANTHAKKAD, MALAMPUZHA PALAKKAD PIN-678651
MOB-[protected] please forward This address Ecom Express Courier Service further queries pls contact my number.Thank you

Order number - [protected]
Awb no[protected] dated 6th january 2019. Ordered this and waiting for delivery, status changed to undelivered on 10th jan without any call or arrival for delivery and still now its showing as undelivered but the packet not yet reached to me. Nearly 20 days now, and still no idea where is the packet and how the condition of the things inside the parcel. Very poor service and no contact number of the courier company showing / picking.

There exist a delivery to my location, but the delivery boy call me and said there is no delivery exist so he delivered my product to some other location, and he informed the address he delivered but due to signal problem i have not get the address and delivery boy cut the call without mentioned, and i tried to call to that number but it says check the number. And the delivery boy not delivered my product and he updated status as delivered, and ecom express not provided the deliver boy contact number, how could i get my product. Such a fraud.
My awb number is[protected] and the delivery boy name is narige ramesh.
Please solve my issue, delivery boy he himself kept status as delivered.

I have ordered some items from one site and it was sent through ECom Express. It reached its delivery centre on 18th, January 2019. But the item was kept in the Delivery Centre for 5 days and not delivered. On the evening of 22nd January, 2019 I got a call from ECom, Aizawl saying that the product was with them for a long time and they ask me to collect at their centre. He further said that since it was with them for a long time, he wanted to update in the website as "delivered".
I was shocked. I told them that they are suppose to deliver to my house as i paid for the shipping bill. To this, he got angry and said the delivery guy for our area recently quit, and that i should go and collect from their centre otherwise he would sent it back.
I log into ECom Tracking site instantly and they have mark as "Shipment undelivered- Shipment attempted- Customer unavailable"
I am very shocked and unhappy with their service and their rude staff.

I had made an order from bangood
Order number: aljcd[protected]yq
From alljoy tracking it shows the product has been released by customs since 18 jan and "ready for last mile delivery."
But your tracking from india side still shows
"pickup rescheduled for next day"
For last 4 days, when will you deliver it
The awb number on your site is[protected]