Ecom Express — refund and return your order

Mahesh N Shetty

Address:

no 92 3rd cross ksrtc layout mahadeshwaramagar magadi main raod herohalli sunkadakatte bangalore, 560091

I have bought ezee shirts product in viral deals, order # [protected] & awb [protected], in this product is defective and size too small i orderd 42 but you sent from 34, what a wonderfiull services yours. So i have returned order and please transfer/refund my money to through paytm was paid. It to viral deals.
While tracking through tracking id it is showing as delivered to security person, but in the viral deal customer support is lieing that they haven't receive the product yet. Please help me out.

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Ecom Express customer support has been notified about the posted complaint.

Feb 11, 2020

Updated by Mahesh N Shetty I have bought Ezee shirts product in viral deals, order # [protected] & AWB [protected], in this product is defective and size too small i orderd 42size but you sent from 34size, what a wonderfiull services yours.so i have returned order and please transfer/refund my money to through paytm was paid .it to viral deals.
while tracking through tracking id it is showing as delivered to security person, but in the viral deal customer support is lieing that they haven't receive the product yet. please help me out.

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Comments

Anupam654345

Dear sir
I have orderd two product but still we didn't receive it.. i got a phone call 2 days ago they ask my address and told me please take your courier.. kindly look into this matter and confirm
I am attaching the id in photos .

Ecom Express Customer Care's response, Feb 12, 2020

Verified Support

Dear Sir,

Greetings from ECOM Express!

With reference to your query/complaint regarding non receipt of shipment AWB number 2578244017 & 2570250024, the said shipment has now been delivered on 11th February at the registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express

H r nayaka H R Nayaka

I will requested to return my item but any one doesn't coming to receive the item.

Rana Shahpur

Bhai mangaya kuch hor nikla kuch hor please return my parsel

Rana Shahpur's reply, Feb 8, 2020

Please return my parsel

shyam taywade

I got my smart band BT whatever product I have seen while oder n which is I got these r different kindly return my money soon as possible, I was really enthusiastically looking forward for my oder BT when I opened my oder I was totally unsatisfied