Ecom Express Complaints & Reviews

I placed an order from myntra.in myntra site it is showing that it has been shipped by ecom express and tgey have provided the awb number to track also. But when i try to track with the awb number it is showing pickup is rescheduled since 6 days. When i asked myntra they told that the order is shipped but when i contacted ecom express they told they haven't received the order to be shipped. I am stuck. What am i to do now?
Awb number...

My fastag order (Awb - [protected]) reached on 24 dec 2019 in north lakhimpur ecom express office nearby my location. On 25 dec they updated status as shipment undelivered due to wrong address - but fact was that address is completely correct and in the heart of the town, hardly 1km from courier address. Again on 27 dec updated status as shipment undelivered due to customer refused to accept - but fact was that nobody contacted me or visited...

Hi have schedule a appointment for kyc for fincare bank kyc through ecom express atleast 45 days back. After every 2-4 days i receive a call from ecom express asking for feedback about kyc done or not but it is not yet done. Its pathetic it seems no one has monitoring on it. Please don't harass a customer if you can't arrange for kyc at least do not harass a customer by calling everyday and asking for feedback....

Recently i was ordered a product from myntra and yaa. The delivery partner is ecom express. And now when i track my order from ecom official site it says that pickup rescheduled for last five days. And tracked in myntra app it says the the product is shipped to your location. What should i do...? I think that ecom customer supporters will contact asap....

I have ordered product from club factory with tracking id [protected]. I received a message saying that the order has been delivered but i have not received the delivery. How should i contact for the same? I have seen the tracking status on my club factory account even there it is showing delivered.. how do i reach to the product? As i haven't received the delivery...

I ordered product from myntra and it was said to be delivered by 30 december 2019 but when I look at ecom express website and track my order it says that it tried to deliver the product on 25th december 2019 and says that costumer refused to accept when they haven’t even called and without any re delivery attempts they have posted “shipment RTO lock”.I request concerned authority to look into this matter asap and solve it immediately....

I ordered 2 sweatshirt from myntra during end of reason sale.. The 1st one is delivered but the 2nd is not when i try to track my order by the awb number
[protected] it says awb number does not exist..
The deadline is on 6 jan 2020 by myntra but i m not able to track my shipment..
It is good to get information about my delivery..
By the way it works fine with other products
The problem is only for this awb..br...

I am to receive a consignment from amazon through ecom express. The parcel was booked from amroha in up on 11th of this month and reached kochi delivery center on 22 and of december. Today is 27 th of december. It is lying at the delivery center at kochi. No action on the part of delivery personnel inspite my contacts with customer care people many times. The tracking no of this consignment is [protected].
Will authorities of e com...

Hello
As i order a parcel from club factory.
They send it by ecom express courier.
Before delivery
The courier boy called and says that the parcel was empty.
Nothing in the bag.
So i asked him that why you opened my parcel. He says that he didn't open but it looks like empty.
So i said him that you just deliever my parcel to me. And he says tomorrow morning.
Next day no one is...

I had order three dress from myntra and delivery is to be done by ecom express,
From 23 dec its showing shipped to delivery center. There is no update till now about the product. Can you please do it as soon as possible? As delivery need to be done in kerala, and the product is shipped to bengaluru why is it taking so much days to be delivered.
My tracking id is [protected] &[protected]....

My order is not delivered. And the status is that my order is rto lock but i need my order irgently. Please send the order as soon as possible. My awb no is [protected]. My cbse boards exam are coming i need the book urgently. Moreover any reply from the site is not coming. I want my order as soon as possible. For more information call on [protected]. Do something as soon as possible....

Respected sir, recently i request return to mynthra 3 products. Ecom agent was taken my return product & not given any receipt. I asked him receipt. He said once i rech to my office sure you'll get a message. But yet updated. I tried to reach ecom express, they asked me to submit awb. Number. If i tried to mynthra they asked me to submit return receipt. So finally that agent from ecom he was not given to mynthra those produ he jumped away....

I ordered a product from myntra on 21st december.in myntra website it is showing that it is shipped two days back only.in ecom express tracking website it is showing that pickup is rescheduled... When will i get my product it is very urgent please deliver it fast.. Can you resolve my problem
How much time it will take to deliver a product from bengaluru
Is this negligence of ecom express..?...

Worst customer service i have ever seen
The delivery guy is irresponsible, always a common excuse that shortage of staff. They usually come to deliver after 5 to 7 days after arriving of consignment. The worst part is that, they give the feedback to the company that the customer is not available. There should be an option for courier service on sites. I hope somebody incharge notice this....

Hi
I am club factory seller. I was courier a product by ecom express on 4th december but customer was not available for some reason which is display in ecom track dashboard. But 21 days have already over but product is not come back and dashboard is stop at 13th december. Any thing not seen in tracking dashboard after 13th december. So, when this product will come back? Pls check and let me know asap...

I want to replace or refund the money as soon as. Return option doesn't seen on your site what should i do..? I want to getting a solution for this problem. Return the product delivered item was different. Bad quality cloth.. Bad colour, small size. Please return the product as soon.. What is this..? This online shoppe was fake? Iam cheated by your self....

I already booked this item... I have to return that item... Because i didn't get that item... Wt i booked i got another item... So i have to exchange that item immediately... As possible as so...

Ordered an item on club factory on 12th december, on 18th august in club factory site it showed 'item is shipped' with awb number:[[protected]], but while checking ecom express site it shows pickup reschedule from 19th dec to 23 december and there is no movement, till today usually it takes 2 to 3 days for delivery of an item from bengaluru when using other shipping services. Actually it should be delivered on 20th what is the problem with...

I have an order from club factory, my awb no is [protected]. I didn't get any call from concerned delivery agent. But status show that customer is unavailable, when i call a number to confirm the delivery it shows that awb no is incorrect. Please take necessary steps, since i need that product immediately, when i track the item it shows that customer is not available how can you say like that without contacting me.. Its already late the order...

Ordered an item on club factory on 12th december, on 18th august in club factory site it showed 'item is shipped' with awb number:[[protected]], but while checking ecom express site it shows pickup reschedule from 19th dec to 22 december and there is no movement, till today usually it takes 2 to 3 days for delivery of an item from bengaluru when using other shipping services. Actually it should be delivered on 20th what is the problem with...