| Address: MANAKONDUR MDL, 505505 |
As on 27jan2020 my igot a message that my ordered product was out for delivery, wish master called me twice in aminute inthe mornig, that time iwas unable to answer him, he passed to my neighoubering village when i called after few minutes, i requested to delivermy my product but whish master said, sir your package is at our office sir please icant delivery it now you come to office between evening 4pm,
evening i tried to contact whish master to a number=+[protected], and entering my wb or track id [protected]# but he not replied, but igot a message
customer refused to take deliverybut irequested him to deivery.
at the time i again requested for the delivery inthe next day, but the delivery excutive not attempted delivery nor tried to contact me, but i tried to contact many times but he not responded and tues day evening i recieved amessage package is iut for delivery and riaht after 3minutes again recieved a message custome rrefused iwas very irritataed,
and again i requested for deliver next day i.e., on wednesday, and ialso reached the ecom office to take delivery but, but wish master not deliverd my package saying my package is not found iwill search and delivery it to your mentioned address sir, but he niether delivered nor attempted any delivery and again cancelled my delivery that irejecected to take delivery but ididnot
my ORDERED FLIPKRT ID: 0D[protected]
my pin...[protected]
ECOM EXCUTIVE NO..[protected]
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2020
Ecom Express Customer Care's response Dear Sir,
Greetings from ECOM Express
We are sorry to hear about your experience due to non-delivery of shipment and the updated reason from our center. We shall take up the matter with the concerned team to look into the matter and resolve at the earliest.
Regards,
Team ECOM Express
Verified Support
Feb 04, 2020
Ecom Express Customer Care's response Dear Sir,
Greetings from ECOM Express
Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment [protected] has been returned back to your shopping portal as we were unable to deliver as per the expected date of delivery. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Team ECOM Express
Yesterday I called the courier boy but he hanged up .
I want money back!
Greetings From ECOM Express.
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [email protected] for us to assist you and resolve your complaint.
Regards,
Team ECOM Express