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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
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+91 11 6659 8800
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882

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 213

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Address:211010

Ecom express

Tracking no: - [protected]

I ordered a product from medlife. It has to be delivered on 06/02/2020. The delivery boy called me at 2:01 pm to receive the package but i was not present there, as i was in my college so i asked him to come after 4:00 pm. But at 2:53 pm i have received a message from medlife that the package has been delivered. Status of tracking no provided also shows that the package...
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B
Balaji_mane
from Chennai, Tamil Nadu
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fooling customer by lying that customer is not reachable

Address:Ecom Express Private Limited Ground Floor, 13/16 min, 17 min, Samalka, Old Delhi-Gurugram Road,, 110037

Issue : reverse pickup is not completed,
Aib number :[protected],
Reverse pickup has not been completed nor your executive tried to contact me on my number [protected] neither he came to my address to pickup since 25th january 2020. Yet he/she is updating that i was not reachable.

Nobody came to pickup yet they are your executive is updating that i was not reachable.
My phone is on [protected] and my security...
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Address:Dipatoly,ranibandh,rajgangpur, 770017
Website:Exom courier express

I had ordered a boat baas earphone which was expected to be delivered on 6th february, 2020, but i got a message that it shows that my deliverey was attempted on 3rd february, 2020. I got the courier number in message but when i call for it ask awp number that i haven't got in message. And the courier md sohel hadn't call me for my delivery either. Please sir take some action....
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S
Sneha Vijay
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I haven't received package

Address:Ashoka road, 571236

Hi
Order no 114385 i haven't received package yet. Which i ordered from bunaai white offical website.
Product worth rs.2429.19
Today morning i got message from ecom express that your order will be delivered. Delivery boy didnt even call me.
Evening i got sms and mail that product has been delivered.
Please do resolve this problem as early as possible....
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T
Tuluraj Sahu
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the doorstep delivery service

Address:Gobindapur, Kuten, 766101

I am unhappy about your delivery service, basically the behave of the deliv=
ery boy . I never get my product on date, and I most of the time suffer due=
to delay delivery.
One and most important thing I never ever got my product Doorstep delivery =
. Always I go to 4KM away to receive my delivery, I am not hesitating to s=
ay that I usually do that because I need that product ....
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blackberrys Bhubaneshwar
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delivery warehouse manager using bad word

Address:756123

Hi my oder id [protected], it is a medicine from medlife...hope no one will do joke for medicine as it is needed, the delivery boy called me and i requested please come tomorrow as i am in hospital my familly member, he told i cant keep for tomorrow as we dont have policy for hold one day.. then he took conCALL TO his warehouse manager, then i requested him boss this a medicine please hold a day will recive tomorrow as today we are at hospital,...
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Bablu rajput
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regarding an order. not delivered

I have ordered a shirt on 22 january. But still i havnt get it.. I compained two times in myntra, but i havnt get it.. Courier boy behave is very very bad.. They r not come to my address and says to get it from there office,, this is very bad, behave not good, they r no talking sense,, order no 113154269817278810101 phone no [protected] very bad service...
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P
Panchanan Goswami
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order cancelation

Address:Tilakdih Kali Mandir More, Purulia, West Bengal, 723212
Website:udaan.com

I am panchanan goswami. My order number is (1) sghqq180368nf6 (2) sgh7sp58037g03. For an emergency problem i want to cancel this order now. My wife is hospitalize now. So i have a big money problem. I can not pay the required money. Please cancel this order. My order tracking number is (1) [protected] (2) [protected]. Now i am out of station. So i can not except the order. Please cancel this order now and send me confirmation...
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Website:Ecomexpress

I have placed an order with flipkart but the item shipped but no body contacted on my address provided by me and first the order was marked as address not found by the wish master then wishmaster contacted me on my registered mobile number for delivery but the item is till now not delivered to me and the ecomexpress sent a message that the item is delivered and rate us....
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M
Meena Pattabi
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cancelled my order return to my order

Address:1-106 , Near silver place, Krishna Park, Kapodara Bridgei, 394105 surat Gujarat

I have ordered price anytwo price ready-made dress 1099. But i received in single dress materiel. I will paying in two readymade. Wear dresses. But i received in not a my order dress. Please return to your order. Please refund my money my shipment no: [protected]
My mobile number:[protected]
Bank account details:
S. Snegavalli, indian bank account,
Karaikudi branch,
Account number: [protected]
...
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Address:MANAKONDUR MDL, 505505

As on 27jan2020 my igot a message that my ordered product was out for delivery, wish master called me twice in aminute inthe mornig, that time iwas unable to answer him, he passed to my neighoubering village when i called after few minutes, i requested to delivermy my product but whish master said, sir your package is at our office sir please icant delivery it now you come to office between evening 4pm,
evening i tried to contact...
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Address:Central university of Kerala, 671316

I had ordered 4 items (Wallets, kurtas) from myntra. But all 4 items were returned back to origin by ecom express without any reason. Ecom express didn't contact me or call me and they shipped back the products purchased by me through myntra. I would like to know why ecom express has returned all products one by one without even calling me or contacting me. I had paid online for all products on myntra. Our university was working on all week...
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R
Ronio
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pickup related

Address:Kandi, Murshidabad, West Bengal, 742138

I ordered a jwellery product from paytm mall. After few days currier service boy from ecom express delivered my product. Delivery boy name soumendra sen. But when i am un box the product then i show that the item i received that item are not good quality color was not good condition so i return the product. After two days i show on paytm mall that delivery boy out for pickup but he is not pickup my product till days. Please do somthing about...
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Awb no.:[protected]
I have ordered a product from myntra and is suppose to be deliver the product on 2nd Feb but today i.e on 28 Jan I got 2 messages from your company with the awb no. And after few hours got another message that the product has been delivered which is not really happened. I didn't got my product, by the way the delivery boy use to call once but he didn't contacted me.
So,
Sir/ma'am please solve this...
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I
Ippili Gurunath
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reverse pick up is not getting picked up

Address:Ecom Express Private Limited Ground Floor, 13/16 min, 17 min, Samalka, Old Delhi-Gurugram Road, Kapashera, New Delhi – 110037, India, 110037

I have placed an order( Watch) from the Titan Company which was not good not up to the mark hence i have placed a return order immediately after receiving the product, E Commerce Express is courier partner with titan who are under obligation pick the order but they are not picking up the return order. I have reached out on their Toll Free Number they are rejecting the calls and not giving any response. I have no other contact details where...
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Address:LOGEZY INFOTECH PRIVATE LIMITED,Second Floor, Padutholil Arcade,Koonamthai Temple Rd, opp. Metro Pillar No. 366, Pathadipalam, Ernakulam, Kerala, 682024

This is regarding not delivering the package by ecom express. The package (Awb[protected]) reached at the destination on time still not delivered for the next 7 days. I have ordered a product on the 19th of january and it is supposed to be delivered by the 22nd of january. The product has shown out for delivery but the delivery person never called me and when i called him back multiple times he never bothered to receive my call. When i complained...
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K.V.Reshma
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leak proof period panties

Address:Vidhyanagar, Home, Bellary, Karnataka, 583104

I'm a customer who has received a wrong product. I wish to return it as it is not the product i expected for. Please provide the details regarding return policy because the information given abt the return policy is not accessible. I request u to take back the product and give me the refund. The product is not of my expectations. Please refund my amount as soon as possible....
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Sohit-Sharma
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redtape shoes

Address:House number- 367,phase 3b1,Mohali, Chandigarh, Punjab, 160059

I ordered a product from redtape. The product was dispatched in ecom express. The ecom delivery boy came for the delivery but i wasn't there. After that day i called regularly in ecom express for the delivery but they didn't deliver the product to me. Daily they gave me fake promises for the delivery of product. I was so frustrated. So cheap service of ecom express....
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Address:Office, Block D4, Manyata Tech Park, Nagawara, 560045

Hi team,

I a watch from ordered from club factory. The package was about to deliver by ecom express. The status is showing delivered. I raised a complain on 12th dec. Till now no response from ecom c. S team. I called them more than 10 times. Every time they said it will get delivery within two days. But its been more than 45 days. Still no response from them. They are fraud. How can they fool customers like this? My awb no...
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Recently i ordered a ceiling fan from amazon and they promosed the delivery at my door step on or before 29 th of this month. Today (25/1/2020), one person called me and asked me collect my parcel from there office which is exatly 25 kms away from my home. I refuced it and asked that person about the door step delivery. Then he told me to either collect it from there office or return it, then he cut the call. I felt realy bad and then report...
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