Ecom Express Complaints & Reviews

Hi team,

I have scheduled a kyc of my PayTm number [protected] at home and the timings were 8am - 12pm but no one came nor any call was received from anyone.

The reference no of my request is 790318.

The following message was received today in the morning but no one came yet:

Dear Lata, executive will visit today between 08 AM-12 PM on behalf of PAYTM PAYMENTS BANK. Pls share Ref.No 790318 - Ecom Express

Please help me with this.
Regards
Lata chandola

My order on mi.com is showing that it is scanned at hub (gurugram) while on your website it shows that it is in transit
Is my order intransit really?
Whats thematter

The shopping site (mi store ) is showing that the order is being shipped but when I tracked it through your website it shows scheduled pickup
Pls pickup the order fast...
When will I get my order

Hi, i have ordered (Awb: [protected]) an product but everyday i am getting message "your product will be delivered today" but i am getting only missed call from delivery guy. Later i will get a message "unable to locate your address"

Please take a necessary action, i want my product as soon as possible.

Mobile: [protected]
Email: [protected]@gmail.com

Regards,
Suneel hn

We jave received the courier on 9 March 2020, saree rs.600, but bymistakly we paid extra 1200 rs. So please refund my payment.

Dear sir, I am piyush kashyap my emp code was O-88423. I had not got my salary of march month. My code is removed but I worked till 20 march.
So, I request you to enquire on it and do the needful for providing me my salary..
For this, I will be thankful to you....

To herballife
Cc ecom express

Dear sir,

We are placed order no.[protected] dated 20/03/2020. But we have not received order your via ecom express service. We have checked awb no.[protected]. But awb status show your order is delivered. But sir we have not received my order due to lockdown in my city yamuna nagar against covid-19. Sir please checked where is my order at this time and kindly give the phone no of local delivery boy of ecom express yamuna nagar for enquiry. Kindly take necessary action as soon as possible for further process.

Thanking you

Regards
Bonty kumar
[protected]

In my shipment there is a medicines which is send by medlife... It's also comes in essential commodities... So i request u to help us to get this... I appreciate if i get your help in this regard.. Very dissatisfied with your service all other courier parcels is receiving apart from u.. We need that parcel very urgently

Awb no of my shipment - [protected]..

By clicking a facebook link i have an orderd a saree on dt 17.03.2020. Order was placed successfully, after 2 day an executive was confirmed the order by phone, he insured me to return policy of the company. On 23rd of the march the parcel was delivered to my home address, after opend the parcel it was just acheating material. The product was totally different from the original which was shown in the pictured, now i want to returned but the online link is not supported for retuned.

Dear sir
With ref. To your tracking id no.[protected], the ordered material through amazon.in is yet to be received by me from your delivery agent.
Msg. Received as material delivered. But not received by me as on 25/03/2020, 13:40 hrs. It is required urgently. Kindly do the needful.
With regards
Your customer
Banamali sethy
Qtr. No. B/733
Nalco nagar angul-759145 odisha

My product reached in my locality on 22 mar, 2020 and delivery boy called me and told like he will call me when he reach my location after that i didn't get any call and my product. Now in ecom express site it is showing like shipment rto lock revoked. I need my product. I tried to contact customer care number but ii didn't get any response. Please reschedule the delivery once.

Hi, my order number is - s[protected][protected]. It is marked as "shipment un-delivered shipment attempted - wrong address". I always order to the same address even many times ecom express has delivered to this same address but this time it has been marked as wrong address. Kindly look into the issue and ask the delivery person to call me instead on ([protected] / [protected]).

We ordered Green color saari but brown saari was delivered. Their is no option to return that or complain regarding the said issue...
We have been looking for ways to resolve this issue so we called at call center of Ecom express but their service is shut down due to corona virus. Please resolve this asap.

Well i ordered something and it has been two weeks. I didn't not receive my package. Moreover, what's pissing me off is that the website keeps showing me wrong tracking status. Like how many days is it going to be scanned at the same place? It's been almost 10 days and i get the same tracking information every single day. Nobody is even trying to pick up the goddamn package. They are very unprofessional and irresponsible.

I have receivef this message below.
Your amazon return pick up order[protected] of fourwalls artific.. Failed as you asked to reschedule. For further instructions, click http://ecxp.in/?q=[protected]
So my return item sucessfuly pick up by delivery boy but rejected by ecom superwiser ravindra kumar. I want to know actual reason of rejection of my return item otherwise i w'll take any other way for justis. Ecom service not satisfied for me bed behaivour done by your team

Hello deeksha here i had ordered two red coloured gowns on sunday from jilien.in but i have received an orange dress piece which i'm badly disapointed because i didn't receive the product... It's a wrong product.. The price for each is 599plus shipping now i have paid 1442rs in total... And i want a replacement for my exact or a refund for the dress i ordered.. Thank you

Awb no [protected]
Awb no. [protected]

We have place above material delivery almost 10 days before, but not recd the consignment until now.
We have tried to contact the concerned agency but in vain, even we are are not able to getting any proper response from above company as well.
It is being updated in the website without any concerned contact from client side.
Kindly look into this matter urgent basis

I have ordered items from H&M, today morning I got call from delivery guy around 8.30 am asking me whether iam interested to receive my items so I said to him its already prepaid therefore deliver to my given address, after 1hour later I got call from delivery guy telling he reached SP office and want me to come down there which is half and mile away from my home so I said I have already given the address so deliver to my address then he started arguing with me and said again come down nearby apartment which is also 4minutes walking distance from my home, he was keep on testing my patience but I refuse to come there and told him to come to my given address, he came anyway and started abusing me telling me in future not to order items via ecomex if I order items from ecomex he will not deliver to my address I was very much surprised by his rude and abusive behaviour now iam afraid to shop from any of online shopping site which is associated with ecomex.

@vero2618... Was ur problem solved??

I ordered for body shaper and it wasn't the size. I want and exchange of the product and i tried calling the number given in message received

Your monkandsocial "cod" shipment [protected] is out for delivery by ecom executive ph: [protected] pin: [protected] please keep rs 999.0 ready for payment.

I am unable to contact / access the ordered link... But it was an advertisement on instagram from where i ordered and it was delivered by ecom express club factory...

Could someone help me getting an exchange or return back the money.

I placed an order of a live orange plant with amazon on 8th march, order no being:[protected], and i was intimated that order is shipped with ecom express and it was suppose to reach me on 14 th march, but till today ie 16th march i did not recieve the parcel, the tracking id no being [protected]. I tried to contact them, but there is no response, hence the comlaint-thanks