Ecom Express Complaints & Reviews

Your flipkart "cod" shipment [protected] is out for delivery by ecom executive ph: [protected] pin: [protected] please keep rs 674.0 ready for payment. This my order details. With out attempting delivering the product they are updated as undeliverable. No bady as called me. This is the scand time i am facing the issue last time without delivering the product they have updated as delivered bfinaly they have returned my product and refunded without...

My 1mg order awb [protected] not hand over to me by delivery person. I was paying rs 560 (Rs 500 note+ rs 50 note + rs 10 coin.) but delivery person refused to take rs 10 coin stating that rs 10 coin is not in use. There is no any instructions from government that rs 10 coin is not in use but delivery boy refused to hand over my parcel only for this reason. He also misbehave & use rough language with me....

I received a wrong product and i want to return it but the seller is not replying, i paid 1099rs to the ecom express delivery boy please help me out, how can i contact the person who has delivered, how should i return it. I received this message - order shipped: your order s19 from nikunjpatel is on its way with ecom ros and awb [protected]. It will reach by you by 24 jan 2020. Track here http://shprkt.in/1LuoH...

If i call your courier guy [protected] and [protected] automated msg keeps saying enter awb number followed by hash key. I entered everything correctly but automated msg keeps saying you have not entered anything. I tried this thousand times. Courier guy doesn't call second time, we cannot be in front of the phone 24/7. There is no way i can contact courier guy. Another complaint is, since 4 days i am waiting for delivery but no one calls...

Hi team,

I got the below message yesterday

"dear customer, your shoppers stop"pre-paid"shipment awb [protected] is out for delivery by ecom executive ph: [protected] pin: [protected]"

Also i got a call from the delivery boy but i told him i can't collect it yesterday as i'm not in office and would collect it today. But the status of the courier became delivered yesterday evening itself. I have still...

Delivering person called me 4days after i ordered my parcel, due to inconvenient situation i can't attend the call. I missed the call
After few min i tried to call but delivering person not attending my call
And i need my parcel soon

So i want to know that can i get it from ecom express center directly

If it is possible i will come and buy my parcel...

Hi, guys i want to raised to banned this company. My order no is [protected]. I ordered from snapdeal the snapdeal shows me ordered delivered maybe[protected] to[protected]. But ordered arrived soon. The courier delivery boy called at 8oclock with his like boss attitude and he say that ordered has came. But in that time i was on holiday because of makarsankranti. So i requested to delivery boy to wait for 1 day more i will come. So he say...

Sir i have booked an wd 2tb hard disk from flipkart and i received it on 16 jan 2020
I checked the product and performance was not upto mark so i decided to raise return request on the same day of delivery
But in flipkart app it hasnt been updated so i cant raise return request on same day
Next day i got updated that product has been delivered so i raised return request
From there 18 jan no body called me but...

Hi, my name is anveshkumar, i ordered a saree by seeing advertisement in facebook, but received another saree which is not i orederd, i called the delivered boy so many times but he didn't pickup the call, now iam fedup so can please help me out to change the product, either return the product or refund my money please revert me back as soon as possible...

Ecom express — invalid awb number (Tracking id) provided by ecom express


I ordered iphone 11 from a trusted shop from mysore. They gave me the awb number. But while tracking it, from ecom express website it shows message "awb number doesn't exist'. That implies that tracking id is fake or invalid.
Please help me to trackdown my order....

My order no: so[protected] is supposed (Estimated by club factory) to be delivered by 16th of december 2019. It was shown shipped by club factory. I contacted ecom and they said club factory has not yet shipped the order.!! But i’ve got message from cf that it was shipped. From 11th onwards the tracking info shows ‘pickup rescheduled ’. Its been almost 5weeks and tracking info is still the same! Why is it happening? Will i get my product???...

My order no: so[protected] is supposed (Estimated by club factory) to be delivered by 16th of december 2019. It was shown shipped by club factory. I contacted ecom and they said club factory has not yet shipped the order.!! But i’ve got message from cf that it was shipped. From 11th onwards the tracking info shows ‘pickup rescheduled ’. Its been almost 3weeks and tracking info is still the same! Why is it happening? Will i get my product???...

Sir, me doyal ch. Das me medlife se medicine order kya tha jo aapka corrier se delebery hona tha code shippment no [protected] job delebery boy saman leke gya tha ustime ghar me ky nahi tha sirf ak suta baccha tha baccha job mere ko phone kya me bola 5 minute rukne bolo me jaa raha hu tab delebary boy bola me samko aake delebery kor dunga bolke chala gya ye 11/01/2020 ka bath hai uske bat 12 ko nahi aya 13 ko nahi aya 14 ko nahi aya bat me...

I was purchased a product from club factory but due to some reason i submited a return request (Pickup request son[protected]. 3-4 days before your courier man called me and gave a no. That he will picked ur product but that no. Was wrong. It remains either always busy or switched off. Now, today i have received a call from yours courier man having no.[protected]. First he gave me another no. After saying that he will picked your parcel....

The shipment was never attempted for delivery. Someone is home all day and the tracking status said no one was available. No one came to deliver the package. Awb number [protected]. Apologizing is not solving the issue. This has happened before. Why packages are returned to seller without attempting delivery? This is not a good service.
We need the package delivered. Calling customer service in delhi is not solving, they just apologize...

Hi sir, good morning, your ecom executive came to our house and collect those products and he said money will return with in 10 days but i got a message from ecom express as we did not get the product due to unavailability of you, after giving the product to your agent i got a wrong update from your ecom executive agent so please consider it and solve it. Thanking you sir....

Air bag # [protected]
Order # life773
Consignee details: bhavya lokesh
Contact # [protected]
Received on 09.01.2020

Issue: the delivered product is defunct. Demanding an immediate refund of rs. 1999. We order for a foot massager electronic something, it appears to me that the product hardly makes any difference when we put it for the intended use....

I rohit mishra on behalf of my company bb zaveri pvt. Ltd. Raising this complaint against ecom express.
Ecom express is the worst service provider till date i have encountered.. My order booked through the snapdeal with awb [protected] (For delivery) and awb [protected] (Product undelivered to customer return to shipper) is lying with them from 18th of december 2019 to till.

After talking to there customer care mr. Harish...

My myntra order was out for delivery on 31.12.19, they never delivered it.
Despite multiple complaints over the next 4 days, the customer service was unhelpful, rude, unprofessional, and lacked any courtesy. After 11 days the order was returned to the origin! What a joke of a logistics company.

The customer care executives were absolutely clueless, and trained to buy time rather than providing a resolution. I have phone...

I ordered from club factory. my order number is SO[protected]. The tracking status shows that the order is returned due to multiple failed delivery attempts. Actually the courier agency failed to make a second attempt to deliver my order. And they returned the item. I haven't reject the order. Its returned without having my permission. I want my product back. Please help me to deliver the same....