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Ecom Express Complaints & Reviews

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Last updated Apr 22, 2024
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Ecom Express reviews & complaints page 212

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Address:Coimbatore, Tamil Nadu, 641668

Awb number [protected] on 17.02.2020 i received message like your product will be delivered today but still i didn't receive my product but they updated status as product delivered. I have visited that courier office they convinced me don't raise any complaints we will deliver your product by tomorrow that is 20.20.2020 but still no one called me or came to my address updated mobile number is my registered number only. This is not 1st time...
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123divya
Oct 19, 2023
This thread was updated on Oct 19, 2023
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ofd lock applied

Address:house number#550 near mico layout playground ,13 main road mico layout ,garbhavi palya, 560068

I have ordered my product on thu 13 feb and the delivery date was 16 but courier boy never ever called me and when i am trying to reach they never picked my call while i am tracking my product their always showing tomorrow will be deliver daily i am updating my address and my number but nothing happening plz improve your performance and someone is waiting for there product but your are always delaying my order number is #nyk[protected]...
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I ordered a shipment from myntra on 17th february. The status update is showing "pick up rescheduled" for the past 2 days. I had a similar experience with ecom express earlier, where the update showed pick up rescheduled for around 10 days and only after the said deadline of delivery was the item transported. This is why i am submitting a complaint this earlier so as to draw your attention to the issue as i can't take a similar experience...
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Address:Shaktinagar near Anand Van Inter College Shukulpur Meera Bhawan, 230001

Hello sir/mam,
I ordered a product from amazon.in and it was delivered by your courier awb no. [protected]. It was scheduled on 24th of feb.
But i got a message from your side on 17th feb 2:41pm that the order is delivered successfully. But i didn't got my product.
The delivery boy neither called me nor came to my home, then how he can deliver it. I didn't got any contact number either.
Kindly tell me where you...
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A
Aravindan Sundarajan
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not delivered my order in time

Address:Narasodhipatti salem, Salem, Tamil Nadu

I have ordered medicines on february 2nd and it didn't delivered till now. I called and asked customer care services and they informed the problem with delivery service and then i called ecom customer care and he replied the medicines will be delivered within 24 to 48 hours and till now i didn't get my medicines. I track my order and it shows shipment rto lock. Kindly reply and do me needful...
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N
nubaidangel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for pickup but showing out for pickup everyday

Address:400104

Tracking id[protected]
Piçkup boy number-[protected].
Picked up from-a/101, vivekananda sra chs ltd. Goregaon west, off s. V. Road, behind st. John universal school, mumbai, maharashtra-400104.
Mere address se eçóm express ke bande ne pickup 14/02/2020 ko complete kar líya lekin, mujhe everyday óut for píckup ka message aata hai.
Kindly return to me....
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M
Megha Yadava
Jun 8, 2022
This thread was updated on Jun 8, 2022
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I have not received my order

Address:Yr keerthi residency, 560068

I had ordered a package from dailyorder app and my pincode had a mismatch then i corrected it and sent now it's 2 weeks still i dint get my order it comes out for delivery but no1 picks the call nor omes to order it... This is very bad... That no1 responds to anything it's a pre booked order so i want my money back my order number is [protected]
And it's showing customer is unavailable how stupid it is...
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roshanmv0710
Mar 1, 2022
This thread was updated on Mar 1, 2022
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undelivered delivery and false updation in awb tracking

Address:Royals, Umbernadu, Kallumala P.O, 690110

I had purchased a handheld controller for mobile from online retailer club factory, for whom ecom express pvt. Ltd is the delivery/courier agent.
I had received an sms stating
"dear customer, your club factory"pre-paid"shipment awb [protected] is out for delivery by ecom executive ph: [protected] pin: xxxxxxxxxxx"

I was waiting on 12/02/2020 for the delivery agents/courier agents to contact me for the exact location...
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T
Trilok Jinkala
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delivery executive doing fraud

Address:lakkaji near veerabadreswara temple madhudi, 515311

I have booked a product from flipkart and it has been shipped via ecom express. The delivery boy didn't delivered my product till now but i have received delivery message few days back. I have registered a complaint in flipkart but they are not responding please help to me find my product. And the delivery boys is also not responding correctly. They are fooling us very badly....
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I ordered for body shaper and it wasn't the color and size... I want and exchange of the product I tired calling the number given in message received

Your MONKANDSOCIAL "CoD" shipment [protected] is out for delivery by ECOM Executive Ph: [protected] PIN: [protected] Please Keep Rs 1499.0 ready for payment.

But when I entered the AWD number it said it's wrong number and got cut...

I called up ecom...
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M
Mahesh N Shetty
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refund and return your order

Address:no 92 3rd cross ksrtc layout mahadeshwaramagar magadi main raod herohalli sunkadakatte bangalore, 560091

I have bought ezee shirts product in viral deals, order # [protected] & awb [protected], in this product is defective and size too small i orderd 42 but you sent from 34, what a wonderfiull services yours. So i have returned order and please transfer/refund my money to through paytm was paid. It to viral deals.
While tracking through tracking id it is showing as delivered to security person, but in the viral deal customer support...
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Monica Sindhe
Jul 9, 2021
This thread was updated on Jul 9, 2021
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11.02.2020... took otp but not delivery to the address

Address:kalayanagar, 560072

Dear team.. As i was in office the courier guy called me for delivery the item and asked for otp to deliver the item... I gave the otp but he dint deliver to the same address... But i hv received the message as item delivered... How can a person whithout deliverling can asking for opt... If provide also he has to deliver to the same adress... Kindly help...
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K
Keshav naudiyal
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wrong delivery of the product

Hi,
I have raised one request online for phone repairing
One executive came to my place that is

A89/2 2nd floor chattarpur enclave phase 2 street 32 chattarpur 110074

And after few days as per ecom online traking my phone has been delivered in banglore? I dont know how???

May i know when i can get my phone
Safe???
Pls kindly look into this
Regards...
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K
Karan Kumawat
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bluetooth headphone

Mene 1 bluetooth headphone order kiya tha amazon se but kisi ne detail churai meri or mere naam par ecomexpress se mujhe parsal bheja gaya jiski kimat 1799 mene ecomexpress delivery boy ko diye.
Jab mene parsal khola to usme kuch or product nikla. Jise me return karne me liye customer care se bat ki to mujhe btate h ki mene "pickrr" naam ki company se order kiya. Jo mujhe na to play store or mili or na hi browser par.
Yeh sab...
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C
Chandni Basha
from Mumbai, Maharashtra
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my product not delivered but showing delivered

Address:Anantapur, Anantapur, Andhra Pradesh, 515001
Website:Ecom express

Awb number is [protected].My product is from BATA India home delivery order I'd is 12498044.My product is not delivered till now 11th February. i received delivered message on 3rd February.I am contacting daily on ecom express.they are not responding well.
I ordered a product from Bata. Today the delivery guy called at the number i've given and told that he will call when he reach the landmark i've given but he didn't called or delivered...
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Address:560043

I've ordered hair straightener from nykaa. Awb# [protected]
As i have not got any calls from delivery boy and only getting messages about "couldn't deliver" is frustrating me. Please please cancel this order. I already bought this product from a nearby showroom. I don't want this product so i want ecom express to can this order. Very worst experience with ecom express.. Truly not satisfied. Just cancel my product that's it...
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Address:1-12-94/1,Umamaheswara traders,Garepally,waranagal road , BhupalPally,Telangana, 505503

Order for fastag through paytm where the order has not received by me. I have made this order through paytm. The order says it was delivered to the address. But the proof of delivery is signed with a letter and they show that as a proof that it is delivered. The sign should be atleast the person name or atleast first letter of the reciever where as the name of the deliver person is prabhakar but the deliver proof just says "r" written. I...
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Address:211010

Ecom express

Tracking no: - [protected]

I ordered a product from medlife. It has to be delivered on 06/02/2020. The delivery boy called me at 2:01 pm to receive the package but i was not present there, as i was in my college so i asked him to come after 4:00 pm. But at 2:53 pm i have received a message from medlife that the package has been delivered. Status of tracking no provided also shows that the package...
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B
Balaji_mane
from Chennai, Tamil Nadu
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fooling customer by lying that customer is not reachable

Address:Ecom Express Private Limited Ground Floor, 13/16 min, 17 min, Samalka, Old Delhi-Gurugram Road,, 110037

Issue : reverse pickup is not completed,
Aib number :[protected],
Reverse pickup has not been completed nor your executive tried to contact me on my number [protected] neither he came to my address to pickup since 25th january 2020. Yet he/she is updating that i was not reachable.

Nobody came to pickup yet they are your executive is updating that i was not reachable.
My phone is on [protected] and my security...
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Address:Dipatoly,ranibandh,rajgangpur, 770017
Website:Exom courier express

I had ordered a boat baas earphone which was expected to be delivered on 6th february, 2020, but i got a message that it shows that my deliverey was attempted on 3rd february, 2020. I got the courier number in message but when i call for it ask awp number that i haven't got in message. And the courier md sohel hadn't call me for my delivery either. Please sir take some action....
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