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Ekart Logistics Complaints & Reviews

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Updated: May 5, 2026
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 94

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P
Piyush bhumarkar
from Bhopal, Madhya Pradesh
Nov 28, 2022
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Address: A578 new Ashoka Garden near by Dasehara maidan, Bhopal

Order no. FIXC[protected] order return karna hai dusra product bhej diya hai hame return karna hai return amount bhi chaiye ya phir mai Delhi PMO office me complain karunga centre government se police complain karunga mujhe return chahiye amount
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    Piyush bhumarkar
    from Bhopal, Madhya Pradesh
    Nov 28, 2022
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    Address: A578 new Ashoka Garden near by Dasehara maidan, Bhopal

    Jo order Kiya tha vo nahi hai
    Hame order return karna hai
    Return amount lena hai
    Ekart order no.
    FIXC[protected]
    Ekart Logistics customer support has been notified about the posted complaint.
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      S
      Siriparupu Sailaja
      Nov 28, 2022
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      Address: 45-39-24/1, 45-39-24/1 Yalamanchili vari street Akkayapalem

      I got a delivery which I did not ordered and it is delivered from EKart and its a fake order please take the product back
      Ekart Logistics customer support has been notified about the posted complaint.
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        A
        Aryan purohit
        Nov 28, 2022
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        Address: Birmaharajpur,Sonepur, odisha
        Website: Ekart logistics complent section

        Manager don't know how to talk to a customer, he use bad league and root behaviour
        Ekart Logistics customer support has been notified about the posted complaint.
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          S
          Surinder Sharma
          from Bagula, West Bengal
          Nov 28, 2022
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          Address: surinder Sharma, 1811, HBC, sector 13/17, Near SunRise Dairy, Panipat -132103, Haryana

          Dear sir
          I order Electric juicer on Nov 21, 2022, yr company raise Invoice MH12485 which I recd on Nov 25, 2022 under AWB #NMBC[protected] and pay Rs 1599. Juicer is not working, pl replace this.

          pl advise

          regards
          surinder Sharma
          +91 [protected]
          Ekart Logistics customer support has been notified about the posted complaint.
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            K
            [email protected]
            Nov 28, 2022
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            Address: Name- keshaw Raj , address - Keshaw Raj Psm lay out 2nd cross opposite of bapuji school ..Basabeswer nagar, Chitradurga Karnataka 577502

            My Ekart logistics tracking number -FMPP[protected]

            Muje yeh product nahi mila hai but tracking me dikha raha hai ki prodect delivered ho gya hai...
            Ekart Logistics customer support has been notified about the posted complaint.
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              V
              vishu1982
              from Nahan, Himachal Pradesh
              Nov 28, 2022
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              Address: Aj Infrastructure Ltd., Nh-72, Nahan Road

              Ekart has delivered order of the fake package while the order was (later informed by the source was Cancelled) delivered and given after payment.

              The Payment was 849/- and after opening it there was scrap cotton inside.
              the Booking was done by : https://truebuyworld.com/

              There is verity of investigation i did and found that this happens within the e-cart manpower and Hase tingled with the package and delivery is done of fake label and information of order number, while the details will not match in the web details if e-cart check it.

              i lost amount and got nothing accept trouble. no help at all in this.

              Regards,

              Santosh Vishwakarma
              +91-[protected]
              Ekart Logistics customer support has been notified about the posted complaint.
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                R
                Rahul91s
                from Chandausi, Uttar Pradesh
                Nov 27, 2022
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                Address: 1/A places new Delhi, Delhi, India -110059

                Hello sir I am recieve a fake product. And I done that product payment online to ekart logistics but the product is fake and all contacts details are fake and company name is also fake so I request u to give my refund of that product.
                Product worth 1399
                Invoice no. W02311110
                Product name comboz wrist
                Address 1/A places new Delhi India 110059
                Mobile no. Of company [protected]
                My contact details
                [protected]
                [protected]@gmail.com
                Ekart Logistics customer support has been notified about the posted complaint.
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                  A
                  AkshayWankhede7
                  Nov 27, 2022
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                  Address: Buldhana maharastra 443001

                  When i see that my parcel is coming to the nearest ekart office and they are not reaching my location, then after 3 days when i visit the ekart office they say we are not give your parcel to you, and my parcel is already paid.

                  Tracking id - SRTP[protected]

                  Pin code - 443001
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    V
                    Vaseems077
                    Nov 27, 2022
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                    I bought motorola g62 5g mobile in exchange of my old mobile phone.
                    Delivery boy came to deliver the new handset.
                    But as he does not know how to check the valuation of old phone, he simply call said that you new mobile handset will be deliver tomorrow (no efforts made how to calculate valuation)
                    On further note, I told him to place call with the person who know how to calculate valuation of old phone. Another ekart executive told me that he will visit in another 1.5 hours and exchnage & deliver the new phone. Later he also refused to come and deliver and rudely said he has many works other than this and he will not help in this matter.
                    So I urge him to contact ekart office, another person from ekart (PEN office) also didnt guarantee that new phone will be delivered or not.
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      K
                      Kashyap9378
                      from Surat, Gujarat
                      Nov 27, 2022
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                      Address: 501 orbit residency near mission naka vyara

                      My product is not deliver till now . And deliver boy is very unknown in this area. Also very rud behaviour in otp . Said without OTP we cant deliver . He is not able to resend me the OTP . Next day he said me i am not aware of address . This type foolish behaviour with me. And time wastegae .
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        R
                        Rohit 000
                        from Ahmedabad, Gujarat
                        Nov 26, 2022
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                        Address: 153 Yamuna Park Society Adinathnagr odhav
                        Website: Flipkart

                        Complain no - In[protected]
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                          V
                          Vikram gajani
                          from Vijayawada, Andhra Pradesh
                          Nov 26, 2022
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                          Delivery boy took money ran away when I open the parcel ifound old shirt insted of sarees iwant 1600 return
                          Ekart Logistics customer support has been notified about the posted complaint.
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                          Faltu shipment . Not recommended
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                            D
                            Dr debadrit Biswas
                            Nov 26, 2022
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                            Website: EKART LOGISTICS

                            I had an order from shiprocket that was being delivered through ekart. The delivery partner arrived at my address today, 26/11/22, with the order with all the correct order details. However no OTP has been delivered to my phone. I asked the delivery partner to call the registered mobile number to check if it was correct, and he did that too successfully. But still no otp came and the order wasn't delivered. My tracking ID is SRTP[protected].
                            Kindly see to the matter and solve the issue immediately as it is an urgent order.
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              V
                              Vikram gajani
                              from Vijayawada, Andhra Pradesh
                              Nov 26, 2022
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                              Sir your delivery boy gave old shirt insted of banars saree i have ordered he took money and ran away
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                R
                                Rajasekar Selvaraj
                                from Chennai, Tamil Nadu
                                Nov 25, 2022
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                                Address: 33, Neelkanta Metha Street, 402 Malles Jaysri Apartment 4 Th Floor T Nagar Chennai Tamil Nadu 600017

                                Tracking ID: SRTP[protected] - Delivery issue due to wrong phone number given while placing the order ([protected]). But I have update the correct phone number ([protected]) after that, but not receive the delivery yet.
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  M
                                  Md Imteyaz Alam
                                  from Agra, Uttar Pradesh
                                  Nov 25, 2022
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                                  Address: Agra air force

                                  In Agra hub at Padma plaza of ekart, all the time product delivery is delayed. They give the reason that they don't have delivery boys and hence scheduled date of delivery often crosses. I have faced this issue multiple times. All the staff and in charge need to be reprimanded. Today my mobile was to be delivered but again this date is lapsed and I have to go to other place due to which I cannot receive this item tomorrow from delivery boy. It's is so much disappointing to a valued customer of flipkart.
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    M
                                    MithunAB17
                                    Nov 25, 2022
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                                    Address: Rakhera, Puruliya, WB 723130

                                    On 22nd November, My return package prouduct was recieved by the wishmaster, he checked it properly and then took at around 11:30 am, and at 6:45pm I got message that my return is rejected. He took away the product, then marked it cancelled. I am complaining from 22nd Nov. When he took it from me after checking properly, then how can he mark it rejected??
                                    Ekart Logistics customer support has been notified about the posted complaint.
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                                      MithunAB17
                                      Nov 25, 2022
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                                      Address: Rakhera, Hura, Purulia, WB 723130

                                      On 22nd November, My return package prouduct was recieved by the wishmaster, he checked it properly and then took at around 11:30 am, and at 6:45pm I got message that my return is rejected. He took away the product, then marked it cancelled. I am complaining from 22nd Nov. When he took it from me after checking properly, then how can he mark it rejected?? Why did not he say anything during pickup?
                                      Ekart Logistics customer support has been notified about the posted complaint.
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                                        K
                                        Kiranmayi30
                                        from Bengaluru, Karnataka
                                        Nov 24, 2022
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                                        Address: chilakaluripet

                                        Ekart delivery person V murali krishna lost my courier and simply updated as delivered. When we enquired with the person he agreed that he lost it.
                                        Hub incharge Mr. Lavanna told he will settle issue and provide refund of product cost. Now 3 months over. No response. I have proofs of messages from these people.
                                        Order no. SRTP[protected]
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