Ekart Logistics Complaints & Reviews

Vendor visited on 16.10.2022 but due to non availability he was advised to visit the next day and after that wrong status was updated on the website that "no response from customer end". The product was ordered as a diwali gift but such a pathetic service and false updation by the vendor has caused a lot of harrasment and strict action should be taken against the logistics department failing which i have to escalate the matter to consumer department

#kharadi#pune
This man is one of the most worst delivery boy ever, he need to learn how to talk with females, im gonna file a FIR against him, and Ekart 👎👎👎 plz remove him from the job he is not a good person at all, even he don't have Ekart id card

My order was late it will deliver in 23 Oct but the schedule was change it will deliver on 25 oct

FE has misbehaved with me and Not delivered to me RTO/Returns goods but they are marked as a delivered.Please take action against InstaKart Services Private Limited - Facility Name: CABTBarobishaODH_BAR_PL (logistics area pincode-736207, Barobisha) from many times facing like this situation, around total 296 shipment are not given me but marked as a deliverd, from this courier not provided OTC handsake service and not take to me any POD sheet...

Delhivery boy is not coming and saying I will not come to delhivery address you have to come

They are cheating to sell a used and wrost clothes 😡

I have been facing multiple delivery issues with Ekart.
1. Customer requested next day delivery - they marked it as customer refused. Then I requested re-attempt on the same day, they returned without re-attempting delivery
2. They are changing delivery dates multiple times. The delivery guy marked the consignment as undelivered without even contacting the customer.

Dear team ekart,

Greetings!!!

I have placed an order with Guniwar fashions.
And the order was placed on cash on delivery.
This website sent my order through Ekart logistics. The tracking id is SRTC[protected].

I received it today by paying INR 1741/- when I opened it, it was filled with some garbage, and when I called the courier person he said he can not help as he has marked it...

I had ordered a mobile on Flipkart and exchanged my current device. My courier arrived at Delivery hub Jhunjhunu in morning of 20.10.2022. I went to your office to pickup my courier. The delivery boy named Naveen in Jhunjhunu intentionally reduces the price of my old device without any reason, I didn't agree to the price and I left the office as I was getting delayed for my office. Then I called him in afternoon to bring my courier at delivery location i.e. Head Post Office Jhunjhunu. The delivery boy came to my location to deliver 4 another parcels to my colleagues but didn't bring my parcel intentionally. This clearly shows the intentions of the delivery boy . Delivery boy reversed the delivery status in your software and shows like article was not out for delivery today. Then I went to your office in evening & talked to manager regarding my courier & I showed him my old device which I had exchanged with my new mobile device. The manager has accepted that there is not a single scratch on my old device and agreed to deliver the parcel. At that time only, the delivery boy Naveen rejected my order intentionally and manager was not able to deliver my order at that time due to unethical practice by Delivery Boy Naveen. Then the manager asked me to request for new delivery date and told me that my order will be delivered to me at new delivery date otherwise it will be returned in absence of new request by me. The article is lying since 2 days at your Jhunjhunu Hub and they didn't deliver to me due to unethical practices by Delivery Boy Naveen. I request you to kindly take strict action against him and arrange to deliver my parcel to me today itself.

Regards,
Umesh Poonia
[protected]

I have ordered an item on 12th Oct. But still not getting any update from delivery partner. While tracking on official website it shoes tracking id have some issues. Customer support executives have no knowledge about this. How pathetic is it.

I got a call from ekart logistics on the delivery day but couldn't attend as I was busy. Later received a message that the product is delivered. But I still haven't received it.

Courier guy hasn’t delivered my product and he took otp for delivery and went without giving product, even I find no response from Ekart customer care
I want either my product or refund as soon as possible

Team,

I have ordered the Product in Flipkart on 14th October and it should be delivered by 17th October as per Flipkart given delivery time itself but till the date not delivered or not given update, I could see product reached nearest hub in My location(Erode) on 17th October and returned back to Mother-hub(Coimbatore) without delivering or made any contacted me.

Track Id: FMPP[protected]

Tracking ID:
FMPP[protected]

Shipment was done through Flipkart on 17th october but shipment is not moving at all.

Not getting any support from Ekart logistics.

I need my order today or by tomorrow.

Please help with same

I ordered Medicine from med esy on 6/10/22, they sent it via ekart logistics. I have not received the product yet, it got stuck in transit, and the estimated delivery date has passed.

Please pick up my product as soon as possible

Dear team
Ekart deliver boy omkar heggennavar is cancelled my order without my knowledge.first he gave 1 order and said he will give other order to evening after few days m getting all order is cancelled.
I spoke with that deliver boy he told he was out of station and he suggested me to re order.kindly take the action who cancelled my order without my knowledge.and it's should not be happen next time.

My details
Name -manjunath mohan borgaonkar
Ragister mobile number -[protected]
Order I'd -OD[protected]

As from 3 day simultaneously my flipkart order with tracking number FMPP[protected] is being delayed in delivering what’s the reason i am not getting please I hope it would be delivered soon....

Delivery boy not answer my call he is cut my phone what is this ?

I ordered a A-line dress from ajio app that costed rs270. As it was a COD order I made the payment through the QR code provided by the delivery partner at that time. I received the order on 1oct 2022 at 13:28pm but the amount deducted from my bank for the order was rs.2404 on 1oct at 13:29pm.
I was being provided the fake QR code by the delivery boy and the company name that my bank showed is for Ekart.
I am attaching the payment detail for reference below.
I request to kindly look into this matter and provide a solution as soon as possible