Ekart Logistics Complaints & Reviews

I have ordered a gaming laptop of 65k
Order id : FMPP[protected]
I ordered it on 11th it was shipped on 12th and reached gurgaon motherhub on 12th morning 7:50 till now there is no update regarding my order and my order was supposed to be delivered on 14th but now its showing that it will be delivered on 16th but still it is stuck in gurgaon motherhub for 2 days . And my hometown is just 4-5 hours away from there and flipkart costumer care have no idea regarding this also they dont even have the contact number of ekart, it should be provided as we have the right to know about the product kindly resolve the issue and provide me updates regarding my order and deliver it as soon as possible please.

I ordered an I phone 13 on 23rd September and the order was shipped on 2nd October, it's 13th October today and the order is still stuck in chandigarh Rajpura for a week now. The expected delivery was 12th October

The delivery agent asking for delivery, when I told him to cancel that he use slangs, over rude and mentally absuse me.I am from Bhadrak District, Odisha, Pin - 756101

Dear Team,

I have placed order on 26th Sept . I have not yet received my order. Its been 2 week and it is showing in transit.
Please look into it.

ORDER ID

MS-408287

TRACKING ID

WSPP[protected]

Dear sir
Can u please deliver my product having id FMPP[protected].
Delivery date was 10/10/2022 but still not delivered by your nice courier company. My priduct was in my home town on 09/10/2022. But they send it to mother hub yakubpur ..reason best known to them... Now from last 3 days my product is at yakubpur gurugram.. Please send it to sonipat at the earliest...
Regards

Hi,
I have ordered phone on 25th sep and the expected delivery date was 2nd Oct. On 2nd Oct the delivery person called me just once but due to network Issue I was not able to talk with him then the delivery is reschedule to next day but still I didn't receive my product. I have checked in tracking the product daily it is dispatching to Thane then reached Mumbai then again dispatch to Thane same routine daily. But didn't go on out for delivery please resolve this issue as soon as possible.

I was order CROCS shoe and i forget the persul and was sleep at home and that time delivery was call me and that i could t resive the call and few minutes he continous 5 times call me and the last call was resive my mom and that time the delivery boy was tell bad words in Odisha sambalpuri

I Digant Kumar Dash a plus member of Flipkart ordered 2 different branded headphones along with other products in BBD offers. It is a matter of fact that (1)Instead of Infinity GLIDE N120 headphone(priced Rs.804/-) I got a damaged product and (2) Instead of boAt RockerZ 235(Rs.704/-), I got other brand (U&I) damaged product.
I raised my complaints about this and given all the photo proofs of the product received and the customer service of Flipkart assured me to return and refund in a short notice of time and they also notify me that your product will be returned on (6th-15th) october but a client(Pramod) of Ekart Logistics of Nayagarh center repeatedly denied and misbehaved with me and my father saying these are damaged products and I want original products. I told him that I have received the same products and already informed this matter to the customer service and they allowed for return and refund. why are you not taking my product and misbehaving me and my father. He said If you have talked with customer care then ask them to take your product don't tell me to take it. I said they have given you description of the product(What to receive) but why are you not following that . He said It's my choice whether to follow the instructions or not, do whatever you can I don't care. He repeatedly hung my calls afterwards and repeatedly cancelling my return requests saying let's see how will you get your refund.
So I request to the authorities that please give me my refund and take necessary actions against these persons for whom the reputation of Flipkart, Ekart Logistics and as well as the genuine customers are severely degrading and damaging.

I have ordered a phone from Flipkart, till today the product is not delivered the delivery person is giving false messages like they will deliver today, yesterday like that but not a single delivery person is calling me. This is entirely a ### I can't believe it huge company is behaving like a ###.

I have ordered a item on Snapdeal on 6th oct, expected date of delivery was 9th oct . but still its not delivered

Tracking Id is SDLC[protected]

Hi ekart team, I have placed order through Myntra, it is coming via Ekart courier.

But delivery date has been passed two days ago, still i havenot received my order.

Tracking I'd is MYNP[protected].

Kindly deliver order on priority.

Sir one we are online perchesing shoe on Flipkart delivery boy delivery to shoe... But sir company delivery wrong product then next day we giving to complaint...and parsel pickup
request to company other next day delivery boy unprofessional behiviar persel not pickup and calling to area manager he saying to area manager... Sunil vadile ... We persel not picking and he missbehev because we are complaint against area manager and delivery boy...

I have been placed an order on 9th of October and my receving date was 11th October. But till now there is no update about my order delivery.

I am really upset with the service of the Ekart.

Please do needful and update what is the reason that are holding my order. If they received my order in early morning.

Order ID : SMGP[protected]

Hello! I have a package to return and i file the return request twice but your ekart agent didn’t arrive to pickup the package! First time I get the pickup otp and he didn’t came and my return was cancelled and this time he is doing the same! I requested to return and get the otp for the day and pickup schedule and the boy didn’t came I called him and he said he will come tomorrow and next day I called he said he will come in evening and in evening he said he will come tomorrow and then next day he didn’t came and not picking up the call! Is this the hospitality you serve to your customers! I have left only 2 days to return and then the blame will go on the customer! I am attaching my refund id and my pickup is in the name of Mini Grover

No response and not able to deliver and rejected my delivery not even get to my address.
Not even doing his job for me one day waste by rotating around the gajuwaka hub.

We ordered a product through app. Got a call from delivery guy that he is coming for delivery but all of sudden he didn’t delivered our product. When we called back him he spoke so rudely as well as he said if we want our parcel then we need to go the office which far away from us.
He is asking for extra money for the delivery.
Please have a look as resolve this issue ASAP because you are losing your customers as well as money.

Hi, I didn't receive my order that contains tracking id SRTP[protected], when i track online it is showing customer is not reachable. I request you to deliver my order today as soon as possible, as it is too late.Please contact and update in same

Ekart logistics delivery boy Fraud with me, tell me give OTP for cancel a package but that is not cancellation OTP that is a Flipkart log in OTP and he log in my Flipkart account on his personal device and create return request of 3 product, and add his bank account and credit the amount on his bank account, and many more misbehave with me that's why i request you to action against the Flipkart wish master /Ekart logistics delivery boy.

Hi,
I wanted to return a product i got from myntra, i followed the procedure as usual. But everytime your pickup boy comes he constantly denies to take the product he says the box is too big for him to carry and will take it afterwards and then he cancels the request and i get the message (the product does not matchh) this is the third time he has cancelled my request. I've complained about him on myntra too. But no one is doing anything. He is rude, does not even listens and he told me he doesn't care if i complaints too.
I just want to return the product and get my refund is this possible? I'm tired of him and i don't even want to talk to him because he is so rude. But everytime i tries to return the product the same pickup boy comes and does not take my product.
Please help me!

Delivery Boy Call me for pick the order from other village which have 3 km distance, i asked bhai address to ghar ka hai to ghar de jao but he replied me bhai lena hai to yaha aajao Varna cancel kar dunga and finally he cancelled my order today