Electrolux India Complaints & Reviews

महोदय, प्रार्थी के पास एल्क्ट्रोलक्स सेमी ऑटोमेटिक वाशिंग मशीन है, जो अब वारंटी अवधि में नहीं है. वाशिंग मशीन खराब होने पर प्रार्थी ने 03 अक्टूबर 2015 को कंपनी के कस्टमर केयर...

Dear Team, I purchased Electrolux A/C from Vijay Sales for approximately INR 22000 in Jan 2014. The warranty was for 1 year. After the warranty period, in Apr-May 2015, the compresser fan broke. They charged me approximately 1500 including service charges Then, in July-Aug 2015, the PCB had an issue. They again claimed the charge to be around 2200 plus 550 service charge. After several requests, they refused to waive off the...

Product: Electrolux Item: Fridge double door Model no: REFECP2545-FFK Serial no:[protected] Name: Renu Bansal Adress: giraj dham colony badota marg near c.s.r.v school. cont no: [protected] Modern Electronics dampier road mathura : 281001 mob: [protected] Dear sir/madam I am Renu bansal from chumuhan mathura up. I have purchase these electrolux double door fridge from modern electronics mathura. My fridge doesnt working...

The chairman
India consumer forum - complaints
New dlehi

Sir:


This complaint has already been registered with electrolux india's costomer service and it is no less than three weeks now new refrigerator sold by electrolux is not working at all.

I am shocked with the kind of services provided by the company of this refrigerator and dispite of filing complaints to their...

I bought this electrolux frigde(47 L) 3 months ago i.e 9th may'15.And in no time it came out as a faulty product.Company provides us 1 year warranty but i haven't received any support either from the dealer or from the company.Very poor performance.any telling about the complaint no one came to check what is the fault.after one week company person came to my house.He told me that the thermostat is is burned.How is that possible when i am...

We purchased a Washing machine, Electrolux model Serena from Vijay Sales on[protected]. There have been multiple occasions in which the machine has malfunctioned and received a very horrible service from the company. During the warranty period the product has malfunctioned at least 10 times and in spite of asking for a replacement from Vijay Sales they have denied our respect. Further more the service personnel from Electrolux named Tanveer...

Dear Sir, I bought a Electrolux washing machine 3 years back and now the machine is not working. I approached customer care 2 times and they have sent a Hi-Fi sms with lot of number all are useless. People from local service centre came and told pcb gone and they took 3800 Rupees. still the machine is not working I called them several times and no proper response for the last several days. Is it the way you give service. Horrible...

Please do not ever buy any Electrolux product as their after sales service is very very bad . I have paid 8000 to GX SYSTEM AND SERVICES which is their authorised ser centre but my fridge is still not working at all. From past 15 days I am trying to contact GX systems as well as their call centre. But ther are not picking our phone and the call centre is of no help.still waiting for their response. Hopeless company and their service....

Order no : [protected] invoice no :[protected] Gati Docket No :[protected] Sir, I have online order to shop cj for Electolux 20 Ltr microwave, but we have not receive microwave. we receive only free gift items (Two nos of box). We contact shop cj customer care but not we can not found responsible answer he say i am right, then we contact to Gati customer care, he say please contact shop cj. I am very sad. Please say what can do...

I got the microwave 1 month back from flipkart, paid 10k for that and i see that the bulb inside the microwave is not glowing, i am very unhappy with the product as it is defective within a month purchase, the technician had visited our place today and told us that bulb has gone and he wants to pay for that. why do u sell defective products, please revert back to me and get my issue fixed free of cost. i purchased on 27th june 2015 and you...

Hi, Really regret to say that your Customer Care Service is BAD to the core. I had raised a complaint via customer care, on the issue I am facing with my Electrolux – Refrigerator. First complaint was raised on Wed 5th Aug 2015 @ 10 AM with EBLR050815L0018. Reached to customer care so many times to get the update on my complaint, but no proper response. Later on Friday I got the Bangalore Service Centre no, tried so many...

Cooling coil my split AC had been giving trouble since July 2014 & since the replacement was not immediate possible as they told that the vendor takes time for supply of such parts for old models. A stop gap arrangement was provided & then there was no further action. The inner unit provided as stop gap arrangement has stopped working & their so called engineers have not been able to resolve the issue. Many no. Of complaint have been lodged...

Stop gap arrangement provided for cooling coil of inner unit with the promise to resolve the issue by getting new from their vendor but till date not resolved & the AC is not working. No solution done inspite of repeated complaints. A.Khanna [protected] Delhi....

I complaint regarding my fridge not working properly about 20-25 days back. Engineer visited 3-4 times. Changes parts 2 times. but till date Fridge is not working properly.You are requested to kindly rectify the problem as early as possible. Thanking you, Sincerely Sanjay Khurana Flat No. 122, Meghdoot Appartments, Sec. 10-A, Gurgaon (Haryana) Mob. [protected], [protected]...

Hello This is regarding my Electrolux AC purchased in the month of May 2015 from Ezone. From the month of June we started getting issues with the AC . Many Water drops coming out from AC front side instead coming out from drainage pipe. We called customer care and registered a complaint 3-4 times. Engineer comes and do his work but the result remains the same after running the AC for 2-3 hours. Also the remote display suddenly disappeared...

Since from before One Month, Electrolux has not Solve the Problem. Technician, Way of Taking is very Bad. Using Bad Language They Tell me that they are Sending Last time Technician either they resolve or Not only last time. But I say that until I will not satisfied I will make complain and Take the Problem to Consumer Forum, then they say " wherever you want to go, but koi Kisi ka kuch Ukhaad nhi Payega, bahoot aaye aur bahoot gaye " I...

I have read about Sanjeev Singh before in this forum and had a very bad experience for my A/C service .I just got through to Mr. Sanjeev Singh. He is one of the most arrogant and rude person who I have ever spoken to in my life who lacks even basic manners. I can't even imagine how can someone like him be in a position that he is in. The first time I got his number from the call center I called him, he didn't answer the phone. I called the...

Hi, As I can see there are a lot of complaints and iam not surprised as you have such a pathetic customer call center and even more horrible service center. I sure your company will be history soon in India. I have an A/C. I first called up the call center on Friday 19th June 2015(Ref: eblr[protected]). Today is 24th June Wednesday and no one has attended so far. From today (24th June)morning I have made calls 5 times to call center spoke...

We have bought the Electrolux Refrigerator at the year of 2006, Model No:ERP245FF PNC No:[protected], SR No:63713576:Capacity :235 Litres.We have registered a complaint in Electrolux Service Centre for the Repair in fridge Complaint No: ECHN[protected].We have called so many time no responsible from that service centre and techician.It may be out of warranty, But Service centre is to provide to proper service from same company itself. The technician...

I bought a doubledoor freeze from your dealer Great Eastern in Uttarpara, Hooghly, West Bengal on july 12, 2013. It worked well for about 1& 1/2 years. From Feb, 2015 it began to give trouble. First the deep freeze was cooling toomuch, the vapour was freezing ang becoming ice. Ice could be seen in the inside body, whenever the freezer was opened. But the lower part i.e. The normal freeze part was not cooling at all. We called the customer...