Electrolux India Complaints & Reviews

Dear sir/madam

I have purchased Electrolux washing machine in vijay sales Maninagar branch
So now some day before some abnormal sound in machine I have complaint in Electrolux and engineer will come 2 Oct and he said some parts need to be replaced in this machine and i'll come within 3 days
But at that time he will commit to me and still date he will not come, call to vijay sales but ever time call is always...

I had given a complaint on 1st October, you assure all problems to be solvedby 24 hrs, no one came before 4th October . The engineer came and said that a part needs to be replaced . TILL DATE nobody has come post that . My Electrolux Window AC, is non operational .

I have been continously following up with customer care who takes no onus and in turn gives the number of the service centre for us to follow up, who in turn never...

I bought a electrolux washing machine (ef60erwh 6 kgs fully automatic front loading washing machine) order date 07 nov 2015 and invoice date 09th nov 2015 from flipkart order no. od[protected]. the machine was installed after 8 months in the month of july 15th 2016 (around 18th july), it worked for just one day. it took 7 days from electrolux engineer to visit and find out that the pcb of the washing machines is not working. then...

My washing machine motor is not working properly. i complained twice in call center.

This is my recent complaint number : eblr[protected]

Service center person harish (contact number: [protected]) came with second hand motor. and he is arguing that was new one. after some argument he agreed that machine is second hand. and he charging rs. 7000 which is equal to new machine.

From past three months...

Hi sir... We have purchased washing machine last year in october end... After 1 month of washing machine we continuously facing problems... We complaint so many time but nobody takes action from your side... They simply come nd check nd say this machine is ok no problem... Spin tub which is totally bent one sided nd wash tub sometimes rotate only in one direction nd in that when we put clothes they get knot badly nd even we will not available...

Sir, i bought a semi auto. washing machine in oct 2014, for the last one months it is not functioning properly the wash tub does not rotate properly, i made a online complaint on 25.09.2016 about it and the same day i got a message that mr. nadish (engineer) will visit at my place very soon but after 4 days he called me on 29.05.2016 to visit and he came on 2.10.2016 insted of 1.10.2016 but he didn't get the problem again he came on 3.10.2016...

Hi,
Here again I want to remind you again about a Electrolux washing machine bought from BISMI, KOTTAYAM, KERALA.
The machine was bought for my old parents.
ON May 2016
Till now the machine is lying as it is.
No body come from your side to take care of the same.
Now its almost 5 months.
Is this your customer service?
I have paid for the machine and its not a free gift from your side.Please...

Sir,
I had purchased Electrolux microwave oven on 04 May 14 from star CJ. Now the product is completely useless due to development of holes in base due to rust. Here I am attaching the photographs of rusted portion and invoice for ready reference. I have given complaint to the Electrolux customer care. On response, they called from Bangalore customer care and confirmed that they only cater for fridge and washing machine and not the...

Hi Team,

Please check the below emails in detail. This has been an ongoing issue with my washing machine for too long. The technician is not able to fix our washing machine.

We are really fed up, unhappy and disappointed with your service as well as product.

I request you to please look into this issue on priority and resolve it asap.

The technician has replaced almost all the...

In august my microwave model no. EK23CBS4 was not not working hence i called service centre and then they gave me Mr. Mansih's number [protected]. He sent a service engineer and he took the pcb of my microwave telling that it needa to be replaced. Its been a month now i have called manish many tines but he just giving the reason that the part is not yet available. When i measaged him to return my pcb he stopped answering my call.
br...

On dated 03.08.16 a complaint was registered for repair of refrigerator with complaint no - echd [protected]. Company engineer was visited and checked the refrigerator. He told that thermostat is not working and it will be replaced with new one after placing order. I agree to replace it. At night i found that the thermostat is hanging inside the refrigerator. Next day i called the service engineer about it, he replied i will attend it shortly....

I have logged a complaint no ELKW[protected] on 30th aug and my call was assigned to service centre in faizabad which was resigned one(Surprisingly company was not aware).After making atleast 7 calls to customer care finally my call was assigned to a different service centre on 5th sep 2016 and Complaint no ELKW[protected] was provided.Engineer visited my house and after inspection he said that parts will come atleast after 7-10 days..Is this...

Hi

My name is Mohit. I had purchased an Electrolux AC about 2 months earlier. The problem with the AC started a couple of weeks back. The problem - The AC started spewing water into my room and did not cool at all.

I booked a service call and the service engineer showed up and said that the outlet pipe was not fixed properly during the installation process. He said that he did some temporary repairs done and...

I purchased a 5 star electrolux
Ac from vijay sales on[protected].
Ince then it had been a nightmare to me. I been contacting service engineer again and again for continous ac problem in my ac, sometimes it shoe error code e6 and sometime e2, engineers had visited me 5-6 times, took 4-5 hours and they are unable to rectify the isssue, they changed ac gas 2 times and did everything they could, but the error code are not going...

Electrolux had sold me a manufacturing defect air conditioner in 2013, in the year 2013 itself the air conditioner had started giving problem and i have requested them stating that the air conditioner had a manufacturing defect and they were also knowing that but intentionally started harassing me. Time and again i have requested to replace the air conditioner after the necessary depreciation but they said that we have trapped you and no...

Bought from flipkart :electrolux 6 kg fully automatic front load washing machine (ef60erwh)

Washing machine not working, i called them 180+ time, still the issue not resolved and unnecessary the customer care harassing me they confirmed me that the next day service engineer will go to your home and repair your washing machine....

I am mrs. Nirupoma ray, a senior citizen. I am an arthritis patient (70+) years from tinkonia, burdwan (West bengal) (Mobile number-[protected]). My husband mr. K. R. Ray (77 years) cannot work due to nerve failure.
We have purchased a microwave from electrolux company about 6 years back. We had used the microwave (Mw) for heating our cooked food, sometimes tea preparation also.
Due to manufacturing defect the door of the mw...

A physically damaged refrigerator was delivered on 26.05.2015 purchased from great eastern, 19/2 gariahat south, kolkata - 31 by the students of jodhpur park girls' high school. Complaints was lodged for 10 times from 26.05.2015. 10 engineers have visited the item but till date the problem was not solved. The area manager and great eastern authority including the service centre have denied to take the matter seriously ignoring the emotion...

Hi,

We have buy 18 Mini Refrigerator from Electrolux through Dealer Sony Electricals Manali and 01 piece when we opened was not working and we have put complaint and your engineer came to check and observed that compressor is damaged and we request to change this piece and sony electricals saying company is refusing to change piece .so i am puting this mail directly to company if no action taken then we will put legal action.br...

The service of service center M/s Rahul Services, Benachity, Durgapur is very very poor. Today we contacted them for the cooling problem of our fridge at lower portion but deep fridge cooling was OK. They send one service engineer named Mr. Rahul. He came and opened my fridge and took service charges without repairing any thing . Rather he disturbed the cooling of my deep fridge. When we contacted the service center they told that they are...