Electrolux India Complaints & Reviews

Respected Sir/Madam,

Myself Rohan Vaidya purchased Electrolux REF EBP163BS-FDA 150 L Single Door Refrigerator last year.I called the customer service for servicing call as my compressor stopped working, but the lady executive Miss Priyanka attending the call was very rude and the tone was harsh as she was not cooperating at all.As I called her twice due to time management and she started shouting and misbehaving when I called...

Hi, I purchase a microwave on 29/09/2014 but after one week microwave having problem and its not working, , so please check and align support engineer for the same. So please find the details of microwave - Bar code[protected] PNC No.[protected] Model No. - M/OG26L101BCG Invoice number[protected] Order number - [protected] Date of purchase - 29/09/2014 Docket no. - [protected] Regards Hemant Email -...

Dear sir, have lodge complain regarding electrolux refrigarator on 31jan 2015... till now 4 visit is done by service engineer but he is nor able to address the problem and there is no response from customer care regarding this. It is requested to kindly look into the matter urgently.
L P Singh
Delhi
[protected]...

Dear Sir, I am having a horrible time chasing your branch and local area technicians in RT nagar bangalore . I have made close to 18 calls to your customer care department to get an issue sorted out with electroluux washing machine with no one bothering to respond on what is the status. I am calling up Mr siddiq and now his manager Mr.sanjeev to solve this issue, but the above gentlemen are busy and do not lift any calls, my repeated...

Dear, This is inform to you that I am Sachin Saini user of Electrolux Top Load Fully Automatic Machine. I raised a complaint regarding washing machine, complain no-EGZB[protected] date 25 Jan 2015, your engineer replace to my current 11 button PCB to 7 Button PCB without any information and take the full amount approx 5000. After checking my machine, He is not working properly because PCB is not appropriate according to my machine. On...

My washing machine is still new, less than 9 months old. I have been struggling since more than last 3 months to get my washing machine working. Your technician is not able to solve the problem and hence I have asked for a replacement. Replacement is also approved but there is no communication from you as of when the replacement shall be done. The washing machine is not working and I'm fed up with this "dabba". I request you to please...

I am highly disappointed by the service provided by Electrolux for my refrigerator DFF40. All my food has gone bad, I paid service chargers, service person fools my innocent Mom by pressing door close button and says he has done settings, my fridge is not working since October 2014, I have such a big fridge but all food and especially milk for my little one goes bad, and so on... My old fridge was small but at least it served us for long. I...

Dear Sir/Ma'am. I'm writing from New Delhi, India to apprise o[censored]nprofessional and carefree attitude of company's representatives in New Delhi. The outsourced service provides by Electrolux India needs to reconsider their approach as they are clearly cheating people by giving no value to customers. The outsourced representatives lack basic knowledge even to identify the primary problem in order to resolve the issue and are giving false impression...

Sir, I have lodged complaint of my Electra washing machine on 11th January and official of camp any visited my residence and reported Shockers are to replaced And from 11Th jan2015 I am regularly compiling for replacement of shocker but till date nothing has been done to solve problem.They have reported my complaint no is111543 Mo rover attitude of the staff is rude, non operative and uncalled for.I once again request you to do needful...

I purchased the 8D fridge on 09/02/2013 from Sen International in Varkala, Kerala. I registerd my complaint with Electrolux on the 1/11/14 and they came shortly afterwards and informed me that the compressor was not working and that they had to order the part. Its now more than 2.5 months after I registered the complaint and I have been ringing the customer care number every few days to no avail. They keep on saying I cancelled my complaint...

Dear Sir/ Madam, Regret to inform you that the above sub purchased from Star CJ on 10th March 2014 seeing the Brand of Electrolux. But since I have purchased I could not used the oven till date as at the time of Demo itself it was not working and I have asked for replacement of the machine. But your service and customer care has refused to do the exchange. Then I have asked them to repair the product so that I can use it. But even...

I have bought Electrolux Washing Machine Model ET65SA on 21 July 2013 from Surya Electronics Ch inch wad, Just four month after buying it has started giving the trouble for drainage, I have contacted the customer care, and service eng was always telling us, it may be the problem of coin block, after five to six attempt he replaced the drainage machine, still there is issue of water drainage and spinning. In last one and half year I could...

dEAR SIR/MADAM, I have a semi automatic washing mc of Electrolux. For last 45 days the machine could not be repaired despite complaining repeatedly. I had three visits by mechanic. The first said timer needs replacement, he never returned. The second said that the mc needs to be sent to workshop and will be collected by next day. The third visited on Friday 8 Jan and said that will replace the 'timer' soon. Waiting for this one to respond The...

We have purchased the microwave from star cj online shopping. But now Heating problem in our microwave and we have registered the complain on 4th dec- complaint no. -EDEL[protected] and again we are registered the complain on 18th dec. but your service centre executive told us some part is pending. and now we want to speak to the senior person so your executive puts my call on hold and cut the phone again and again. so kindly get it rectified...

I have purchased Electrolux Microwave Oven 5 months back.It will not work properly, baking goes worst.We did not get a proper demo.Now we the oven turned too worst getting sparkles and smoke inside the Oven, if we call customer care call will not connect.If at all it will connect the customer care people dont even know the proper information and ask us to wait for long time and it was not a toll free number.What ever we ask they will suggest...

I have purchased one refrigerator and one washing machine this year 2014 begging which is still under warranty. There was a water licking issue from the refrigerator from the starting time, we could not understand the exact reason of water liking initially. Day by day this issue taking problematic for us, after some time we realized the sold out product was actually damaged product. We have call to vendor and asking for the resolution but...

I've purchased Electrolux Top loading washing machine in the year 2014 in Bangalore. We had the problem within 8 months. When Service person came and saw, he told there was problem with water inlet, It will not take more than 2-3 days for replacement. After that he didnt contacted me for one month. I'm tired of calling customer care daily and people said part is not available. Even it is a latest model released before 1 year back also they...

Hi... I have to resort to consumer forum to voice my frustration about the customer service experience I've been having since past one and half months to repair my Electrolux refrigerator. With multiple follow-ups daily since then and after spending over Rs.4000/- in repairs as recommended by service personnel, the problem is still not rectified. I have been calling up the service center almost daily to seek help but nobody seems to understand...

Respected Sir/ Madam, I Himanshu Mehta, is an Old Customer of yours. My refrigerator Model No. is ER65PC and my complaint no is EMUM[protected]. The Order No. that has been given by the Cooling Sales to Electrolux Company is 215 476. My registered Mobile No is [protected]. I had booked 1 piece of vegetable box of the above mentioned model no. Earlier I was told that my vegetable box is available with the company and is in transit,...

Dear Team Electrolux, I had registered my complain on Monday 15th Dec-14 vide complain no. EDEL [protected] under the name of my spouse Mrs. Reena Dochana. I would like to apprise you that my Front Load Washing Machine which had went to the service centre for servicing and repairing of PDC Card still not delivered to me on promised time. Moreover the people who are involved in maintenance of the machine are very much rude and unprofessional....