Electrolux India Complaints & Reviews

Sir your product itself shows 3yrs warranty on magnetron my puchase bill shows 3months for expiry but ur callcentre experts says only 2yrs for magnetrons pls conferm ths to get my product service.complaint no ECCC[protected]....

I have bought a microwave and then after quite a long time it wasn't working..I called the service center, therefore, 1 person came and examined and said transformer was not working.He couldn't repair it at that time because he didn't had the sufficient parts at that moment.With diiferent responses abot defects and the price they somehow repaired at last by cheating me with the money After this all also it wasnt over at alll WHAT TO DO?? AS...

Customer service of electrolux is a nightmare, you have to complaint at least 7 times to get technician visit. And not only this, technician of electrolux do not have skills to even understand the problem going on with the refrigerator. And when you tell this to customer care, they will shout on you that why you keep on complaining for same thing again and again :(. They have changed the compressor 4-5 time with no positive effect. Last...

I have an issue with Electrolux washing machine for last two months.I have registered complaint with this no. of mine. i.e:[protected]. Sad part is that they are unable to resolve my issue.They have even taken the washing machine and promised to return it by last Saturday.Now no body is picking phone. I am fed up of there service. The no. that I have which is there shift cell.:[protected], Now nobody is picking my phone. I have the no....

Hi, Kindly refer our complaints no [protected]dt 24/11/2015.Till now no settlement reached. Some tech came and without our signature he has entered in the book and went away stating some parts to be replaced. The is the way you treat the customer?. I want the settlement immediately to avoid contacting consumer forum. regards radhakrishnan [protected]...

I bought a microwave from the renowned company ELECTROLUX I used very less and the microwave is still new, but suddenly, the microwave stopped working .I called the service center, therefore, 1 person came and examined and said transformer was not working.He couldn't repair it at that time because he didn't had the sufficient parts at that moment. Well, done he went and then two more persons came . Now begins the story, they are now saying...

I bought a microwave from the renowned company ELECTROLUX I used very less and the microwave is still new, but suddenly, the microwave stopped working .I called the service center, therefore, 1 person came and examined and said transformer was not working.He couldn't repair it at that time because he didn't had the sufficient parts at that moment. Well, done he went and then two more persons came . Now begins the story, they are now saying...

I have bought a Microwave Oven model number C23J101 one month ago. The store assured me that the engineer will come within 7 days for the demo at your home. But due to bad customer service the engineer hasn't came yet. I had contacted the store guy for the same issue and he responded me by saying that he has already processed the request. After not getting the good response from the store I had called the Electrolux customer care representative...

Washing machine is having problem within one year of purchase. Pathetic service & No solution to problem even for many weeks. Purchase Model : Serena/Serena Elite Capacity : 6.5KG Manufacturing : July 13 Purchase : 14th Nov. 2014 Problem 1 : Pulsator issue : We have called many times to Electrolux . Send Photograph of pulsator through “whats-up” on 14th October 2015. Electrolux guy came on 15th October & have taken the Pulsator....

This is Akhilesh Gupta. I purchased a Electrolux Top loaded Washing machine on Oct 2014 and it is having 2 year warranty service. The washing machine was not working properly so I registered a complaint with Electrolux and the customer care executive given the call Number as (EIND[protected]) on 3 Dec' 15 & (EIND[protected]) on 27 – Nov' 15 and they assured me that the repair work will be done within 24 working hour. But nobody visited...

Hi sir/mam, I want to inform you that I m facing lot of problem regarding my electrolx refrigerator .And the Service was very worst...The problem is that, Near the the cooler i was heard some sound...So that i called to the customer care executive and fixed the complaint.AFter that engineer came and told that, it's a normal sound only...No Problem. And for this he asked 375 rs for coming alone...Very Worst Service, , , , Don't Buy Electrolux...

Dear sir/mam, I want to inform you that I m facing lot of problem regarding my electrolx refrigerator As it was having problem so Iogged call with customer care but engineer amit had came to fix the issue and collected the 375 rs for coming but after that I m facing lot of problem as fridge is not getting cooled as much required .He did not informed me about changing of self as I have been informed by calling customer care just right...

I buy a refrigerator at patna sumata sale on dated 04.07.15 and deepfreezer cover broken automatically after 7days of purches. then i complain sumata sales, Kankarbagh patna, he said ok then from 15th days ago my refrigerator not work and again i complain to sumata sale and they give me complain no EPAT [protected]. After one day one member Gaurav kumar came and said i see your complain and next day i work on this. At evening i received a...

Please provide as much information as possible...i have purchased an electrolux washing machine in the year 2010.the drainage system has developed snag resulting drainage of water.i had complained to insta care saheed nagar bhubaneswar.the mechanic took rs 300 as service charge but the drainage continuing .insta care was requested to provide service parts but after 20 days it is not resolved....

This is Naveen Krishna. I purchnased a Electrolux Top loaded Washib g mahine on Nov 2014 and it is having 2 year warranty service.

The washing machine was not working properly so I registered a complaint with Electrolux and the customer care executive given the call Number as ECCC[protected] on 26-Oct-2015 and they assured me that the repair work will be done within 24 working hour.

The next day a service engineer...

I bought electrolux mini fridge. And still in under warranty period.Now its not working, I already raised a complaint on 16/10/2015(comp no ECOC [protected]), 15/11/2015(comp No ECOC[protected] and I've called them more than 5, 6 times, but no result. Now company person also not response properly. Kindly do the needful.And please rethink about your costumer service.Am also ready to pay something if it is required....

My fridge stopped working in just 1 year gap of purchase. I was given diff information by diff rep and moreover the engineer who came to visit asked for advance payment which is illogical in every aspect. A fridge under warranty and still I'm been asked to pay!! Strange, on top of that when i tried talking to a sup on call, disgusting customer service was given. Complaint no. EDEL[protected], I EXPECT SOMEONE TO CALL ME ASAP WITH BETTER RESOLUTION...

I bought electrolux waching machine before 5 moths. Now its not working properly, I already raised a complain before 3 months ago but no result. Now company person also npt response properly. Daily I called twice in a day. My complain #Esur[protected]. Please do it need for me....

I am Malay Maniar, bought two Electrolux Split AC for my house in 10 May 2015. Out of two, one AC didnot worked properly in October 2015. I bought the same from Vijay sales. I booked complaint in Vijay Sales and technitian visited my house. He told that Gas from compressor in outer unit has leaked due to some piping defect inside the Outer unit. I lodge complaint to Electrolux and to Area sales manager Mr Jignesh Limbasia. I gave four reminders...

Sir..my electrolux oven was giving problem with its START button so I complained the same. Your technician came and took away the complete control Pane. But now more than a month has passed but despite of many calls of our side nobody has turned up. Its really annoying me and even defaming your name. Plz do needful at the earliest....