Electrolux India Complaints & Reviews

We are facing severe problem with our fridge of Electrolux make. Lower/Main compartment is getting very low cooling. Top compartment/deep freezer is working alright. I tried with two mechanics; they changed timer and corresponding unit on top, fan motor. But it is still giving same problem. It is more than a month we are suffering with this problem. Can company address this problem at the earliest? My mobile no [protected] and I am located...

Hi, I purchased an Electrolux refrigerator from Snapdeal order number [protected].I received the same on 28/09/2014. and since then it is not cooling. I reached them and they say i need to contact brand, I called the electrolux on 01/10/2014 and lodged a complain EHYD[protected] and till today 07/10/2014 I have called them minimum 10 times to know the status and each time they are giving variety of reasons and assurances to rectify...

I had purchase MIcrowave Oven from NEXT RETAIL INDIA LTD., College Road, Near Bhosala Miletary, Nashik on Date: 29/10/2013. After 2 to 3 months microwave oven auto shut down in 4 to 5 Minutes problem detect. so call to our service engg. he is a come & change the part but problem is not sort out there after more calls to the service engg. he is not come to solve the problem cause i had complain to NEXT RETAIL INDIA LTD. he connect the...

I had purchase Electrolux WM EF70SCSL front load washing machine on 24th march 2012. This year in the month of july the drum of machine stopped working in drier function. I contacted the person who has the franchisee of electrolux in my area. His man came and checked the machine and said there was some fault with PCB. So he took it with him and after repairing when he tried to fit it again, the PCB got burnt due to short circuit. So, he said...

To, The PE Electronics Ltd. Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai – 400059 Dear Sir/Madam, Please refer to call number EKOL[protected] dated September 23, 2014 regarding washing machine bearing model no EWS622KCG0, where today your service engineer Mr. Dipankar Bag bearing mobile number [protected] visited from Uttarpara unit where manager is Mr. Santanu Sen narrated following : After inspection...

I had purchased washing machine on 26 January 2013. My washing machine is not even 2 years old and one of its major part has broken down. I had called the customer care on 16th September 2014 to logged the complaint. They send the engineer who took the part with him and had never responded back.I called him and he gave his boss's number. I followed up with his boss who finally gave his boss's number. I had followed up with him also who promised...

Dear Sir(s) I regret to state that after several reminders and complaints regarding cooling and water leakage to the local service center at gorakhpur u.p. after a interruption of Mr. Bhatia ( Mobile no.[protected]) my problem for cooling was solved after long three months but till now the problem regarding the water leakage has not been solved till date while all the works regarding installation were done through your service provider,...

Sir, My Washing machine model ET62EPGL Sr.no.[protected] purchased from FOCUS World vasco-da-gama on 24/11/2012 not working from last few days, kindly send your experts to below given address at the earliest. Thanking you B.N.Ramakrishnan Gina Apts, Flat no.1, ground floor, Near Gomteshwar temple Baina, Vasco-da-gama GOA 403802. Phone no. 2531411 Mob [protected]...

My double door refrigerator was not cooling, I did my first complaint in april, after that time it's been repaired 4 times by company's technicians, but the same problem is occurring again and again, they have changed the same part thrice. My last complaint no. Is Egzb[protected] Thanks Sudhir kumar mathur [protected] 384B, shipra suncity, Indirapuram, ghaziabad...

I bought an Electrolux refrigerator 150 ltrs. Model number - EBP163SM-FDA from AB ELECTRONICS, New Delhi. Within a month the refrigerator stopped working. I tried to register a complaint but The company's helpline number [protected] is incorrect itself. I somehow managed to get a complaint register through the seller with complaint number EDEL-[protected]. A service person did come home to check the refrigerator and told me that the thermostat...

To, CNBC Pahredar, To, The Editor Times of India Dear Sirs, I am writing to you to complain about the Electrolux Microwave:S20M.WW-CG . I bought from your online store on September 07, 2013. It was installed on March15, 2014 . The day it was installed me facing problems like sometimes it heat & sometimes not . I made many complaints personally to customer care centre Sanjay Palace, Agra for do repair but no proper...

Hello Sir, The complaint is for my Electrolux Fridge EDF254 240 L. The fridge stopped cooling on 17-Aug-14 and I registered a complaint on the same day with their customer care. Electrolux sent two engineers to check first and then reconfirm that the compressor had to be replaced 19 & 20th. I had a Chroma extended warranty so I took till 22nd to confirm that I will pay all charges to Electrolux and they should repair immediately. Since...

Sorry to inform but had no other reference in Electrolux India to write in context to my complaint about the Microwave service. I am currently based out of Bangalore where i complaint about my Electrolux Microwave EME 2040.My complaint number EBLR [protected], which was registered on 5th August morning. I have been calling up the customer care executive Sadik of Bangalore region since then, after first complaint one executive Majid works...

Dear Sir,
With reference to the above i would like to register my complaints regarding my new refrigerator which I have purchased recently on 26/07/14 bill No-09R14091 sorry to say that the money is drained in water & I have lost my investment...

I Rajesh bhardwaj had lodged a complaint for the repair of my Electrolux AC. The mechanic had come on 26/8/14 to see the problem and informed that the compressor is not working and they told that the AC will get repaired within 48 hours but it has been 4 days but nobody has come to repair it and they have not even showed the courtesy to inform the status of compliant . I have called 6 times yet no action has been been taken . I am very disappointed...

Dear Sir, Electrolux A.C.[protected] /[protected]PP Complaint ref# EGZB[protected] I called your customer care agent named "Vijay" today i.e. 26/08/2014 around 08:55 PM for the status of my complaint ref# EGZB[protected], which was registered on 02/08/2014 so the status which that agent told me "this complaint has been closed automatically" without any resolution which is totally unsatisfactory along-with when I requested...

I had lodged a complaint for the repair of my AC ( 12 SCRLA1/1.0 TON XION MIRROR SPLIT) vide Docket No. EKOL[protected] on 19.08.2014, a mechanic visited and inspected the machine on 21.08.2014 and informed me that the PCB needs replacement and committed to do the job within four days. But to this evening of 26.08.2014 neither the service centre in question MICROLINK o[censored]ttarpara, West Bengal has completed the job nor has the courtesy of informing...

I had bought a Electrolux EDL 254 fridge from Chroma on 11th December 2011. On Sunday, the fridge stopped cooling and I raised a complaint with Electrolux Customer Care on Monday (18th Aug). Their engineer, came on Wednesday, 20th (after 8 calls) and informed that the compressor is faulty and will be replaced under warranty. On Thursday, another person comes to check whether it is a compressor issue or something else. He reconfirmed compressor...

Purcased washing m/c from snapdeal model no et65sarm than contact custoumer care to intallation & demo registration no enag[protected] they told me engineer will available within 48 working hours(4 das), aftre complitin 48 hours no one is available for the same....

hi, i have purchased an electrolox refrigerator on 1st september 2013. but within 1 year its started doing problem, compressor is not working, the whole refrigerator was full with water and heap of ice collecting in it. i complaint about 20 days ago but they are not responding properly and saying that i have to pay for their service. Please take any initiative .thanks...