Electrolux India Complaints & Reviews

I had given a service request on Electrolux on 19th June, 2014 and the engineer came on the same day. He told me that problem was with the compressor and it is required to be changed. He took an advance payment(Rs. 1480/=) from me and told me that the compressor was in warranty and i have to pay him for gas, service and some other charges. He told me to come back within 48 working hours to do the service but its 26th today and i am waiting...

My Micro Wave Oven - purchased from Great Eastern Appliaces Pvt Ltd. 66Syed Amir Ali Avenue, Kolkata 700019 Model - Electrolux EK 23CBS4-MMZ / 23 LTR Buttons of Micro Wave Oven - is not working. Great Eastern's phone number[protected]/55 never attended my phone. Not even provided me the guarantee card. Purchase Date : 27/12/2011 Tax Cash Memo No. BB/CM/05435/11-12 Request to arrange for the necessary repair immediately....

Pls note we had gvn a freeze complaint on 18th june and till today none of the engineer called or visited to our place

really need ur help my freeze is not working(cooling problem) urgentlky take actiuon or if company cannot repair the freeze they shld replace my freeze if they dnt have people to repair the product they shld not seel such product

Contact person no--[protected]/[protected]--MANU...

I have purchased a frost free refrigerator in 2012 with five years warranty but from after one year it starts working like direct cool refrigerator and a lot of frost is coming inside the fridge.
Kindly tell me what to do with this problem....

I registered my complaint to ROHINI SERVICE CENTRE taking its contact number from the internet. My complaint was of foul smell in all the items kept in the fridge. The complaint was attended on 25/05/2014 by a mechanic named H M KHAN (M;[protected] ).He diagnosed the problem to be of the TIMER and changed the same and charged 1500/= (reciept enclosed ) .
The fridge cooling became nil and when contacted he send another man named SONU...

Raised complaint on 12/12/2013 but still dint get any solution. Warranty expires on 15/06/2014. Request canceled with reason Commercial solution given but as of today i dint get any solution still canceled request. No one responding to mails and phone....

Dear Sir/Madam

As per complaint no EKOL [protected]

As per your service center (Ad ream Service) collect the Refrigertor on dated 26.05.2014 and also delivered the Refrigertor 30.05.2014 and charge the amount in 2290/- but yesterday(04.06.2014) onwards same problem facing

We have purchase the Refrigertor 04.10.2012 after purchasing and till now facing the problem.

Please rectify...

I bought an electrolux split ac from vijay sales a year and a half back and now the compressor is failed due to which they are charging me 5000 rs wherein the compressor under warranty would be replaced but gas refilling and service is 5000. On negotiating with service provider i got the same finalized at 3000 rs.
Now i get a call that even the condensor is leaking and asked me to pay 5000 more.
Buying an AC at 23000 rs and...

I bought a microwave on 11.11.12.

In march 2014 it stopped heating. I wrote a complaint about it and got a call from some vendor of electrolux

They visited and said that some component would change. Since it is under warranty it will be replaced free of cost. I did not have the document so the fellow said he would come again

After sometime i got a message that your call has been cancelled.br...

Dear sir, with regret, I'm Sanjay Ghosal having log a compliant (Call No EDEL [protected] on dated 13/05/2014 & subsequent Complain No EDEL[protected] on dated 24/05/2014) for ELECTROLUX REFRIGERATOR, 285litrs Double DOOR dated on from GLACIER, Rohini Delhi with in 2-3 days, after refilling Gas & Timer the Fridge stop working & there is no cooling inside. Repeating follow up with the Customer care, no one till date has comes to...

Electrolux service partner M/S Hi Tech service (Ghaziabad) has charged us 950 INR for Relay + OCP as well 450 INR for visiting engineer but nothing has happened and still our refrigerator is not working. There is no prompt response from either company or their service partners. Requesting further for an early and prompt action from company's side....

Below is the mail i wrote to customer care about 1.5 months ago after repetitive follow ups over telephone to a number of service centre guys in gurgaon including the regional manager and still didn't get any response. people who are considering buying any electrolux product, please think again after reading the below mail: FW: Replacement / RAJAT KUMAR YADAV / EGUR[protected] / GGN EGUR[protected] (5) Hi Aman, Though we had words...

hello sir, i posted ma complain before 5 minutes and if i dnt get any reply den i will fight with u with customer protection rights and will spoil ur name so better by warning u i wait for d responses immediately or else actions will be taken i want to talk to ur executive so contact me any how thanking you Radha Dalal ([protected])...

hello sir, i purchased electrolux microwave oven from star cj alive on[protected] which was delievered to me on[protected] at 12 in afternoon. My order number is [protected]. I started nd just plugged and was with a spark so it stopped and i immediately called to customer care but no number iss responding so could serve me for the purpose and reply me soon. Thanking you Radha dalal 19, River drive society, opposite deepa complex,...

Dear sir, I Mr Nirmal Chitta Bala purchased one ELECTROLUX REFRIGERATOR 190 LTR, SINGLE DOOR dated on 04.02.2014 from GREAT ESTERN, with in two months the light inside the REFRIGERATOR was gone and on 22.05.2014 evening onwards it is not working. I gave one complain on 02.05.2014 with the complain no EKOL[protected] but they cancelled it "due to wrong call allotment" and again WITHIN 2 min the registered another complain automatically...

Service agent for Electrolux Air Conditioner cost Rs. 15, 000 /= !!! Don't buy any product of this company, They and their dealers and service agents are CHOR hai, Worst then Gunda's of Nukkad AND Shri 420 ... Yashwant Dalal [protected]@gmail.com ( Mumbai )...

Hi, I have registered the complaint on 18th may 2014. The complaint number is EBLR[protected]. (I have written here conversation between me and your service person) The service person(Mohan) called me on Monday and he told "sir I am in your place, i will be in your house with in 5 mins". I have requested him that "right now i am in office, it will take one hour to reach my house. Kindly handle some other complaint, i will be their with...

I lodged a complaint regarding non functioning of my washing machine spin tub on 7th May 2014 with complaint no. EKOL[protected] but still the same is not resolved and unnecessary the customer care harassing me they confirmed me that the next day service engineer will go to your home and repair your washing machine. Later someone called me next day and said that we will send service engineer today.Its disgusting response constantly chasing...

sir/madam, myself bipin tanna purchased ultima super model from sony mony electronics borivali west, mumbai on 13/10/2013 there was problem in the machine so i had lodged the cmplaint. the technician sended by you was not aware of the problem twice thrice they sended the same person and once they taken machine to the service station there also it couldnt solve couple of days back one senior technician also came but he also cant solve the...

THeRe is very bad experience With eLectrolux .
I have bought split ac 1.5 ton but It is not cooling . My
Split ac is in warranty . I have complaint To eleCtroLux
CusTomer cARe For tRice but no resPonse FrOm
There . My Complaint number IS edel [protected]
I hope my problem wilL BE solve
DushyanT jain
[protected]
dtdc.[protected]@gmail.com...