Electrolux India Complaints & Reviews

I observed proper cooling was not happening in my refregirator, immediately I intimated the electrolux customer care regarding the same complain no ETNA[protected] (on 25-APR-2014 Friday). The service provider came on Saturday 8:00 PM and told me there is some problem with the coolant and need to flush the Gas and refil the same.
This was mutually agreed and on Thursday (01-MAY-2014) the gas was refilled and informed that the problem...

Elecrolux ACs are so poor quality ACs company give service but every month you have to lodge a complaint because their product cannot run more than a month. Their service centers are totally fraud. Never ever buy electrolux products. Service center at faridabad cheated us they return our product after season goes off and when season starts the product does not works and the warrantee expires and they reply .ab to warrantee khatam ho gayi...

I have an Electrolux Split AC(Model SB33CDE1-CR /2011) which is not working. Service man from Electrolux checked and found that compressor is malfunctioning. He said compressor need to arrive from Electrolux to fix the problem. One month passing since I registered a complaint. There is no update from Electrolux. Joby joseph ph:[protected] Email:[protected]@gmail.com...

Sir, I have purchased ELECTROLUX F/A Washing Machine 6.5 kg Model - ET65LPSG-SILKEY GREY WM from Ideal Home appliances with invoice number 1-005220 on[protected] at 11.35 am. Among this six months of its purchase, four times I have faced problems with this washing machine and informed to the service centre and they rectified it. On April second week, while washing my two month old grant daughters cloths E3 error is displayed and informed...

This is Arjun, had buy a brand new split AC of kalvinator in may 2012 in the begging of first month i face the compressor gas problem i had file a complaint against that, which was resolve in 7 days.. And i had also file complaint against cooling problem, but no revert has been made by company side.. Again in 2013 may Ac compressor was failed, after complaint i face lot of problems for changing it. with lots o[censored]nnecessary efforts...

REMINDER REMINDER This is really not expected from such a big & renowned company that their service can be so poor to this level that they don't even bother to reply their consumer complaint. I hope you will look into the matter and will revert asap. [protected] Forwarded message[protected] From: Shipra Singh <shipra.[protected]@gmail.com> Date: Fri, Apr 4, 2014 at 12:26 PM Subject: Complaint about Poor Service To: electrolux.[protected]@pemail.in Hi,...

I purchased one Electrolux washing machine( Model no. EWS622KCGO) and since purchase it was found to be a defective one. Oflate I made a complaint to their toll free number on 19th March 2014 for a problem of water leakage from the wash tub. I can not use the machine properly. It is not under warranty. After 3-4 follow up calls one technician visited my house and told me that one part is required to rectify the same and he will come on the...

Hi,



I purchased Electrolux washing machine through Shubham Electronic Shoppe, Bangalore on 14/11/2012. The problem started after 6 months. The technisian has visited my hourse atlease 10 times without any resolution. The washing machines make loud noise which is not resolved even after 10 visits of the technician. I have called up the customer service care number and taken the ASM for Bangalore. I believe...

I have raised a complaint through the call center number [protected] and they have acknowledged it through confirmation number EBLR190214xxxx. Few days later their local service partner(GX Systems & Services, Wilson Garden Bangalore) person called and affirmed to send their "engineer". The "engineer" promptly visited our house and took away a part of the faulty door. after few weeks of follow up he returned with an incorrect part and...

To whom so ever its concern,

I Roshni Sharma, daughter of Prakash Sharma writing you on behalf of my dad.
We purchased electrolux washing machine Serena Elite in August 2013 and seems its a very wrong decision. First time there was a coin in the machine and the machine got stuck. The service man came and charged Rs 400 for the same. Understand, we did not check it and this caused such an issue and it was in written...

Dear sir, I am anurag sharma complainting regarding the replacement of refrigrator (electrolux 150 ltr) I have bought it april 2013 from south ex part 1 (kotla) new delhi. I have so many problems with this refrigrator from the begning but at last electriation came to me (yash) and he told me that he mark the mail regarding the replacement of this will happen between between one month but from november. To till feb nobody call me regarding...

sir/mam i have bought a washing machine of electorlux on 14/04/2013 from vijay sales, after buying it i m facing many problems in this machine, first buzzer problem i have call company service center they send technician he tells that u put off buzzer, machine works properly, we did it but same problem arise, again we call service center that we have sound problem in the machine, again technical person came he said he will change the...

I had lodged a complaint on 22nd Jan 2014 with complaint no. EPNA[protected] but still the same is not resolved and unnecessary the customer desk on[protected] is unnecessary harassing me. On lodging the complaint on 22nd Jan 2014, person named Mr. Pandey had come and look over the refrigerator and said that the compressor is in warranty(as I have the bill and the warranty is for 5 years - bought on 9/6/2009). He took the service charge...

Dear Sir, I brought Electrolux freeze in 2009 by Electrolux authorized dealer with guaranty of 5 Years. After 2years its compressor stopped working so it’s not freezing ice. So we contact Electrolux service center and they repaired that with charges. Now again its compressor not working properly and I have compliant about this by ref. no. EJAL[protected] on Electrolux and they are asking for paying charge for repair that again. Why we...

hi i am ashutosh bhardwaj i bought 1 electrolux microwave 20 g mech from star cj alive about 40 days back. but i have not received receipe book of that product which was free with that product as shown on t.v.i have complained many times to star cj alive regarding this but they are not serious for that i have talked to electrolux customer care they are charging 550rs for that receipe book kindly take some seroius action or i am going to take...

I, SAMPA BANERJEE, OF 2G, BALLYGUNGE PLACE EAST, BOUGHT 1 MICROWAVE OVEN OF ELECTROLUX ON 01.02.13.IT WAS OUT OF ORDER FOR ABOUT LAST 20 DAYS.I HAVE COMPLAINT ABOUT IT.MY CMPLAINT NO IS EKOL[protected].YOUR REPRESENTATIVE HAD BEEN VISITED TO MY HOUSE & CHEKED THE APPLIANCES, BUT NO ACTON IS TAKEN TILL DATE INSPITE OF REPEATED PHONE CALLS..MY TAX CASH MEMO NO IS BB/CM/06098/12-13.IT IS STILL WITH IN THE WARRANTY PERIOD UPTO 30/01/13.IT...

This is to inform you that I have purchased Electrolux Refrigerator from Pratima Sales, OPP. Plaza Cinema, Ranchi on 02/03/2013 Model:ECP204SM.It got fire in upper door on 25/11/2013 night and burned all the housing from inside.So I have registered complaint Electrolux Complaint Centre on 26/11/2013 ERAN[protected].Same date service engineer came and examine the status of refrigerator and said it need to replace within a week & till now...

Hi, I had bought an ELECTROLUX AC in Jan 2012. Its model no. Is SW33 I somehow feel its been our worst experience in the electronics range that we have purchased till date. In tge first month itself we hsd cooling issues and when we called the electrolux guy he said that the gas was over. I do not understand how is that possible incase of a new AC. Then there was an ice forming problem 4 to 5 times in the next few months. Post that...

i brought a washingmachine on january 2013.after six months the dryer is not work. i gave a compliant in service care at two times. They are called from karaikal and he said that he give a information to nearest ASC kumbakonam. but the people was no care about in. and my compliant was cancelled at two times without any reason.

my compliant ID-ECHN[protected]
contact nnumber-[protected]...

Sir, I wish to bring to your kind notice the non cooperative and deficient attitude of your service centre for repair of my Electrolux Refrigrator. My above refrigerator got some problem of Compressor/Gas Leakage about two months back and I visited your service centre at Patiala and they visited my place and asked me to send the Refrigrator to their service centre. Although I was hesitating for the same to avoid any scratches or damage...