Electrolux India Complaints & Reviews

Dear Sir,

This is to draw your kind attention that I had purchased a Refrigerator of Electrolux make (Model No. ERP - 245 F/F) on 24th January 2008 from Star Vision Electronic and Electrical, Subhaspally, Siliguri - 734001 and after three months the compressor went down. I lodged a complaint on 08th April 2008 in North Calcutta service center regarding replacement of compressor as it is under 5 years warranty period and my...

Dear Sirs,

This is to bring to your immediate notice that I had purchased a 1.5 ton Electrolux window air-conditioner in April 2007 from M/s. Mahaveer Electronics, DLF Phase – 1, Gurgaon – 122002. Ever since I purchased it, I have faced numerous problems with the product. The AC has extremely poor cooling effects and occasionally, the cooling unit completely fails operation. When the engineer arrives to check the...

Dear Consuser Forum,
Currently I reside in Pune. I bought a washing machine, an Electrolux product. The product was faulty. The company representative Mr Khirsagar inspected the product and commented that it needs to replaced. I have not got the replacement yet. The communication was happening for last 6 months approximately. I am being harrased continuously.

I need your help to sort this out.

Regards,...

I have purchased a Electrolux Microwave oven on 16th March 2008. Model No-20EC80. Ever Since it is purchased it is giving me trouble. Within 3 minutes of operation it completely goes off (looks to be thermal cut-off) & comes back 5 minute thereafter with complete reset. I have registered a complaint with them vide complaint no-8042431 on 5th April 2008. The Engineer had visited me & said there is problem with some of the component...

I used to be a proud owner of a 6.5 kgs maxclean washing machine which i purchased way back in 2001.
Since it started giving me problems, i decided to go for an aqua fabriguard 6.2 kgs model in exchange of the old one.The aqua model was purchased by me on the 16 th of March from New Khosla Electronics, kolkata -47.The same was installed by your kolkata service engineer Mr.Indrajit on the 25 th.The spin tub of the new Aqua machine did...

March 18, 2008
The Vice President (Marketing)
M/s. ELECTROLUX KELVINATOR LTD
Global Business Park, 3rd Floor,
Mehrauli - Gurgaon Road,
Gurgaon - 122 002 (Haryana)
Fax :[protected]/98
M O S T U R G E N T

Sub : Repair/Replacement of Refrigerator
Electrolux Make Model No.285 ERP Double Door

Dear Sir,

This is to draw your kind attention...

Our refrigerator from Electrolux model OXYMINT purchased from Better Deals, Janakpuri, New Delhi got out of order and needed replacement for compressor etc. I contacted the dealer who agreed to send Electrolux mechanic at the earliest. He had even given the telephone number of the company. Till now we are keeping our fingers crossed and wasting our precious time as we had to remain at home even during working days for the mechanic to arrive...

Respected Sir / Madam,

I am Dr. K. R. Boob writing this complaint after a month of harrasment by the Elctrolux Cusotmer service team. I had purchsed electrolux refrigerator in 2004 (Model Number Elex ER47 Silver 197 & Chasis number 200416) from Vijay Sales, Borivali (West), Mumbai outlet.

the Refrigerator door slipped down on the 1st February and I had lodged a complaint to the Electrolux cusotmer service...

sir
We had bought the above said machine [aurum 16 serial no:44600029] from best buy kochi on the 8th of may 2005.Within a span of one year the following problems cropt up.
1]Power failure when the new machine was installed.After repairing when the same problem arose we were told that it was due to wear&tear.how can a new machine
have that?
2]Water was not getting heated
3]Door opened in the middle of...

I had been using electrolux washing machine for the past 7yrs , it was working well until 2months back. Water has started leaking while the machine is functioning. I had complained to the electrolux service centre ,Home Tech , Vytilla, Kochi , who I believe are service contractors. They had sent one of their technicians who did'nt seem to have much knowledge of the product. He said that he could not detect any leakage, we paid him the...

I had purchased one 275ltr luxury Electrolux refrigerator from m/s Meenakshi Electronics vide bill no.482 dt.20/6/04.In July 07it started giving problemas much as the fridge will stop coolig after every 30 minutes or so and remain hibernated for hours.A complaint was lodged vide sl.no.70730339 and the local service centre m/s VOLCARE ENTERPRISES,Vikaspuri changed the DEFROST TIMER on31/7/07 after charging RS.1480/-. The same problem cropped...

Dear Sir,

Complaint No : 1938

On April 4, 2005, I bought an Electrolux from Fridge House, Thrissur. The code no: EM17EG8LW and Serial No.:[protected]. After a few months, the display stopped functioning. So I contacted the local Electrolux service centre in Ernakulam on January 30, 2006. They discovered that the control display board was not available. After my frequent calls, on March 9, 2006, they came and...

HERE BELOW PLS READ THE STORY OF A VERY UNSATISFIED ELECTROLUX CUSTOMER !!! NOBODY IS REPLYING!!!

Dear Winnie,

They ONLY acknowlegde the receipt of my email.

But until today nobody gave any response to it or came up with a solution.

Relaly I cannot understand. My washing machine is only about 4 years old. Do
I have to dispose of it now and buy a new one?
Surely there...

We had purchased the washing machine EWT603 ON 12TH NOV from super electronics located in vikaspuri,delhi .As told a person had come for the Demo of the machine.But to our surprise that person only turned up and went away in 1minute.He did not even care to show the complete demo and just ran way. We ran behind the person but he did not respond at all.Is this the respect which a company employeeshoes toards a customer.

i am...

I purchased an Electrolux Fabriguard classic plus washing machine model no. EWS70 from M/s Banwait Electronics, RCF, Kapurthala on 1/11/2007 vide receipt no 692. The problem is that as per ur advertisment of Electrolux Festive Celebrations the shopkeeper is not giving the priscribed gift offered in the advertisment.

In this regard a also talked with ur contact person at Jalandhar Mr. Manjit Sayal, but he said that the gifts...

Never ever buy Electrolux product, i bought refrigertor from Vasanth n Co, chennai and now it is totally non operational.. on contacting customer service, they are kep on delaying.. i still remember how the sales rep was luring me to buy this.. i really repent now.....

On 23rd September we launched a complain.After many reminders our
complain was attended on 29th Sept.Mr Ashish from Electrolus attended
our complain and said that Door swith needs to get replaced and the next day the same has been done but the same
promlem again started on the very next day.We again launched complain
on 30th Sept (complain no[protected].Again after severals reminders our
complain got...