Exide Industries Complaints & Reviews

Sir,
This is to kindly inform you that I had purchased Exide Mega Inva battery.I had purchased it on 2nd week of march,2010. This battery is on warranty period but undiscriminately I had lost my warranty card. I want to renew my battery because the cell of battery had got damaged. So please help me & claim on it.

Mr. Dhananjay Kr. Agrawal
Vijay cloth store,bhurkunda

Dear Sir,

I have bought New Fiat Punto Car - Diesel version, vide Reg. No. KA - 05 MK 2275 from Concorde Motors on 21st July 2011. From two months after the purchase of the vehicle, it has not cranked at least five or six times. I had to call TATA Motors helpline to start the vehicle. All electrical components including the starter in the vehcile were thoroughly checked by the company atleast for two times. During the first sevice of the vehicle in the month of January 2012, the company had given a report stating that the specific gravity of one of the cells is less. With the result, the battery is getting discharged frequently. Hence it is to be replaced. However, your service men after lodging a complaint, took the battery for servicing during the last week of January 2012. They maintained that the battery is working alright and installed the same on 1st Feb. 2012. I again I have encounted the same problem since last two weeks. I was stranded in the middle of the road and I have to call helpline to start my car. Once again Service men from Exide have taken the battery for further checking on Friday, 6th April 2012. In view of this I want to know, what is the difficulty in giving a replacement. Normally once any product is sold to a customer the companay does not bother about hardships faced by the customers in case of difficulties of this kind. Your Service men do not even carry a spare battery and argue that they donot have one and there is no policy as such. Also they admit spare battery is with some other customer. I request you sort of the problem and get a replacement immediately. I hope the needful thing is done at the earliest and oblige.

Thanking you,

Yours truly.

L. K. SRIVATSA,
Associate Professer in Chemistry,
Vijaya College, Jayanagar,
IV Block Jayanagar, Bangalore -11
Mob. No.[protected]

BATTRY IS NOT WORKING
SIR II PERCHES A NEW BATTERY DATE[protected] TYPE MF88T MFG CODE-3HO S NO-42520 DEALER EXIDE BATTERY PARVEEN BATTERIES RASULPUR ROAD VILLAGE LOHAGARH DISTT PALWAL MB-[protected]-[protected] INVOICE NO-352 DATE[protected]
MY BATTERY IS NOT WORKING IN ONE MONTH COMPLAINT AGAIN& AGAIN NOTE RESPONSE IN DEALER PLEASE CHANGE MY BATTERY
USE IN BATTERY EICHER 242 TRACTOR PLEASE ACTION EMIDATE
REGARD required parveen battery tractor come in shop iam start the Tractor by handel handel revers the back my head is engry please replace my battery
NIRANJAN
MB -[protected]

I am niranjan singh s/o sh. jahariya rohta patti hodal . my tactor battery is not working . this battery is purchage date 04/10/2010 . this battery warranty 18 month . my p.h no. [protected] , [protected] , [protected] .

i purchased a exide car battery from a local dealer in chennai.from the day one it has been giving me problem it would go dead once we stoop and restart the car.several times we contacted the dealer everytime he would test the battery showing the levels are above 12 and battery is good.but the fault was because of the cell inside the battery,it seems and it would not be detected by testing.now the dealer ask me to give new battery taking the old one for 200 rupees.it is still under warrenty period.dealers say 3years warrenty that case every time we went they were doddging and postponing the time.pls give us a solution,

sir

I Mr Vinod kumar rajak has purchased a Inva Tubular Battery from your dealer MVR Enterprises Bistupur Jamshedpur battery type IT-500 on dated 13/10/09 Batch no 1WA Serial no-98248 , it is not properly functioning from last 1 year I have previously made a complain at Madhupur Dist: Deoghar (Jharkhand) on 04/07/2011 as presntly I am residing at Madhupur, Meena Bazar, Bank colony, Dist: Deoghar the problem was taken up but the problem still persist my problem is that battery in showing that it is full charge but it is not providing back-up.

My contact no:[protected]
ADD
VINOD KUAMR RAJAK
C/O: ASHISH TIWARY
MEENA BAZAR
BANK COLONY
MADHUPUR
DIST: DEOGHAR
JHARKHAND
815353

serial No. 3TB 004844,purchased on 19.04.2011 at kothagudem,khammam,(Dist.).returned on 29.11.2011 againest battery not getting charge. when we enquired, Vijayawada and Hyderabad, Battery replaced with new one and deliverd to Kothagudem Dealer Sukanya Batteries on 20.02.2012 from hyderabad. Till today battery not given me. while asking his responce is, that the battery not returned by the Vijayawada dealer.
N,SESHAIAH, MOBILE [protected]

as i purchase two wheeler battery for my bike twister hond i think that day ist december 2011 very bad experience with exide battery that i purchase within 1 week only battery not supply power to lights and self starter than i return to the shop where i purchase but till know i did not get replacement as shopkeeper said he did not replaced from company so please take neccessary acttion my receipt no 975 battery model no xptz-4 battery serial no 2461799 store tel no[protected] .

I had purchased Exide Max, type EM-32-R-MF car battery from Sushil motors, Dehradun on 16/11/2010. It started giving trouble in Dec.2011 then I first took my car to Oberoi Motors, where they declared the battery as faulty. They advised me to take it to Allied motors, there also they tested it for 15 days and finally declared it faulty, but since I purchased it from Sushil Motors, they asked me to get it replaced from there. Again sushil motors took the battery and after 15 days said that now it is OK. But again it is giving trouble and finally I took it to Sushil motors on 09/02/2012 and they asked me to go to Exide service center at Transport Nagar, Dehradun, but still it is not getting replaced for one or other reason. I am suffering a lot since I purchased this battery, and it is not getting replaced in spite of it being in the Warranty period.

I purchase EXCIED INVA-Tubular battery model no- IT 500 batch no[protected] dtd[protected] from K.C. electronic shop no- 32 geeta bhawan market Hansi for Rs. 10400 and its bill no is 3698 dtd on[protected] and it has 36 month warranty which was defected from starting. I complained many time to vendor but vendor always said that use the battery for that time that it was working because you have 3 years warranty. We will change this but now the battery is fully dead. Now he is saying you have only 30 month warranty but on warranty card and on battery have clearly written 36 month warranty. so battery is now in warranty period so replace battery with new. Otherwise I have to go to consumer court. I have filed complain on national consumer cell that complained no is 00354298 dtd[protected].
Kind replaced the battery with new...
Thanking You.

Mob no- [protected] Yours Faithfully.
Balbir singh dhawan

Mr. SANJEEB SING brougth a exide battery on 16.05.11 which defect arised after q5 days . The service center repired it but after one this battery is out of order but the service center and retailer did not respond. The no of the consumer is [protected].

i bought my scooty pleasure battery on 4th october 2010 form a dealer shop named
"BEST BATTERY SERVICE"
7/117 swroop nagar,
besides Model bakery,
KANPUR.
contacts=[protected], 2559075

my scooty battery type is 5LB
manufacturing code 2GO
sr.no.=414641

my scooty battery has a warranty of 15 months..
I've been facing battery problem since September 2011.
when i took my scooty battery to the exide battery dealer in November 2011.
he said battery is fine but still he just charged my battery and gave me back in few hours..

i told them that my battery is in warranty period.if it is needs replacement then please replace
but they did'nt..
within in a week i faced this problem again..
they charged and gave my battery back again..

they did it every i go to them in weeks.
they told me that my battery is fine but it was not.

i went there in
december thrice,still they said the same
and didn't replaced it.

on 2nd January i took my battery also..again the same scene..

my scooty had a warranty of 15 months,so it got expired on 4th January 2012.

on 14th January 2012
when i took my scooty to they dealer shop..that day the dealer told me that the battery is rotten..that's why it is not working properly.

they gave me a dealer claim form no.494
they asked to keep checking for the battery
i did it as they asked me to do.

on 27th January 2012 i went to the shop n asked for the battery they told me that battery has been sent to the exide company and will be returning in few days.
i went to them on 31st January 2012,then they told me the battery has been returned from the company but it is still not in proper condition, so they are re-sending it to the company and it will take time again.

when i asked for a stand-by battery for my scooty, they told me that the battery will be provided but it coud not help my scooty to get it self started but only the horn will be in use..

kindly take an action against the company or the dealer .
as a customer is tired with the way the dealer is dealing and making situation problematic since last 3months.


sincearly,
SAUMYA NIGAM
PH=[protected]
E-MAIL ID=[protected]@gmail.com

I had purchased an Exide Car Battery Exide Max Type EM 32 emf. Mfg. code-2G1, Sr.14855 on 16th November, 2011 from Somvanshi Battery and Motors, Shop No.4, DDA Market, Masoodpur Dairy, Vasant Kunj, New Delhi-70. Last one month or so this battery is not functioning well every morning the car is not getting started. I had serviced the car from Sharnam Motors Services Pvt. Ltd. Firstly for the starter and self when they changed the Armeture and secondly for the service of the car. I had gone to the Battery shop, which gave me to a service battery and kept my battery for testing the car started in the morning with the service battery normally with no problem. But the battery shop after testing my battery claims that the battery is O.K. When I tried in the next day morning the car could not start. The battery shop claims that myself is creating problem, when approached them. Again the service station was contacted and they tested with another battery and the car was started normally. As per advice of the battery shop, I called the Exide helpline, who came and tested the battery and claimed the battery is O.K.

Sir, I am attaching both the bills for Battery shop with battery guarantee card and also bills from the Motor service station. I am not sure who is right and who is wrong. Only problem is that I have been harassed for last one month. Apparently, the battery is not O.K. as with service battery both from battery shop as well from Motor Service Station, the car is getting started normally without any problem and this has been tried substantial no. 6-10 times and each time the car started normally but not with the problematic battery.

Sir, under the circumstances, I request you to make necessary arrangements for replacement of my battery as the battery has guarantee for 3 years.



Mr. A. Pradhan,
6142/3, Pocket-6,
Sector-D, Vasant Kunj,
New Delhi-70

Mobile No. [protected]

Residence : 26124806

I bought a exide battery 5L-B,SR NO.- 112106 for my scooty on 15.04.2011 BILL NO-7325 from dealer hina batteries, O/2 Link Road Rajendra Market sector-28 faridabad, Haryana. Now battery is not working properly.
as per warranty card battery is in warranty. When I went to dealer he is asking me for rs. 200/- extra for checking/ charging.This is totally harassment. What Action should be take.Please advice.

I bought a Car Battery (SF Exide -Sonic, Model no. 38B20R, serial no. 115006) from "Vaishali - The Electronic Hub" on 13 Sept 2011. It went dead on January 20,2012. Since then I am trying to get a replacement Battery from him, and he keeps delaying it.
I can not run my car. I have sent complaint to Exide-SF, but no response.
I have tried to call Exide Branch Office in Ghaziabad[protected]/3, and Regional Office in Lucknow[protected]/1900, but can not get any one.
What a way to service Exide Battery??????

battery not returned yet complain no.NUHO0020961 date 25/12/2011 today date 23/01/20012
We had bought an inverter battery (inva red 500+, Serial no 7632/IP) from your dealer BESCO SERVISES, Behind Bhikha Ji Kama Place New Delhi vide bill N0/182 28/07/2011 .The deciesion to pay much higher prices for Exide were based on assumption of service back up and credibility of Brand.
Battery had been giving problem and finally stopped working when it was picked up by the dealer for till now they are processing for solve the problem..
"Ever since daily calls no result as dealer says Exide Co. has not retured the battery yet" "No replacement battery could be given by him as said co does not provide this.
Despite regular power cuts and ongoing final exams of my two kids" we are living with this.

Sir,
I purchased one tubular battery from your authorised dealer M/s Krishna Tyres, Near dayal palace, Rajpura (pb.) via bill no. 382 on dated[protected] with warranty card and warranty of 30 months. I am sorry to say but your battery quality is very poor and am getting problem with this battery from last 2 months.
Sir, I am very harassed by your dealer because this battery is not working properly and on approaching the dealer he is just replying that he is not having this company now. Sir, please look into the matter and tell me wat to do. My battery No. is 3Q9-027255..

8 MONTHS BEFORE I BOUGHT AN EXIDE BATTERY FOR MY BIKE. 2 MONTHS BEFORE IT SHOWED SOME PROBLEMS AND I REACHED THE DEALER BUT HE TRIED TO NOT CHANGE THE BATTERY AND TRIED TO REACH ITS WARRANTY EXPIRY DATE. AT LAST AFTER DISPUTING WITH HIM LAST SATURDAY HE CHANGED WITH NEW ONE. BUT THE NEW BATTERY IS NOT CHARGED AND NOT FILLED EVEN ACID TOO. SO I SEND A COMPLAINT TO EXIDES REGIONAL MANAGER COCHIN TO THIS MAIL ID- [protected]@exide.co.in. BUT HE NEVER TRY TO CONTACT WITH ME TILL NOW. WHAT AN IRRESPONSIBLE COMPANY.........

THE DEALER'S ADDRESS
M.M BATTERY HOUSE
PADINJARENADA
M.C ROAD CHENGANNUR 689 121
PH :[protected]

I have purchased Exide Invertor 1000 Plus Battery in January 2011. within a month its giving backup problem. When I approced the delear he is not giving any satisfactory answer. Request you to suggest what to do now?
NAME: PRAJITHMADATHIL
MOBILE NO: [protected]
email: [protected]@gmail.com...

I purchased matrix car battery type ma 35 r mfg code 4l8 sr. No 229515 on 14.8 2009 from exide dealer m/s sunny auto electrical engineers.
The battery has a warranty of 60 months. It is not working. I complained to helpline[protected]Delhi region) they came checked the battery and found it defective. I got in touch with area service engineer mr. Ajit pal singh & mr. Anil verma sr. Service engineer delhi region but my battery has not been replaced till date despite my best efforts. Please intervene so that my battery is replaced which is under warranty.