EzoneOnline.in Complaints & Reviews

Please suggesting dont buy any product from ezone they are cheaters. Also i suggesting to central please do not give any business to ezone. If you buy anything and you want to exchange replace or return the product will never accept. Dont buy anything from ezone. Store manager is not a good person and his way of talking is bad and do not know how to handle the customers. They do not care about anything once your article is billed at the store....

Purchased a eureka forbes aquaguard geneus order no [protected] in jp nagar 2nd phase located in central 3rd floor and had a bad experience with ezone strore jp nagar 2nd phase actually has commitment they havent delivered the eureka forbes aquaguard geneus product on time and also havent received any call from installation people already 1 week gone. They havent fulfilled the promise but i respect and accept the 1 day late but installation...

Placed an a order for lg inverter ac 1.5 ton at rs 44040/- and paid 39040/- after adjusting exchange coupons for rs.5000/- on 07/04/17. After about 3 weeks mr. Lakshmidh from ur jp nagar, bangalore branch advised me to opt for another model with the same features and at the same price as there was some delivery problem with the model i booked and paid money. As i wanted faster installation i had to agree and the same was delivered on 29/04/17...

Hi,

Yesterday (8 May, 2017) I had purchase Samsung J7 Prime (Black) but the issue is that with the phone, its gets heated immediately, can you please check or replace the same.

Please reply me on my email address: [protected]@rediffmail.com.

Please reply and confirm what action is to be taken from our to replace the mobile handset.

Thanks in advance for your help.
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I bought a philips mixer grinder from ezone (Order no e[protected] which has not worked from the first second. I have asked them to change the defunct piece and they told me to go to service center of philips??. Is it normal behaviour from a online company. Iam really dejected and disappointed by the bad approach of the company as they supplied me a defunct piece and now making stories when i want to return it back and take a new piece or...

I have purchased from ezone store at gip noida 1.a water purifier (eureka forbes xpert) which is not at all giving a taste satisfied water like other purifier i have & also has 130-148 tds that cant be changed as said by engg.came for installation & he cant do anything about it. I asked ezone to pls replace this but no positive response plus the manager Mr.HITESH shouted & hanged apruptly.
2. An AC supposed to be delievered within...

1. On 10th april 2017 my lg stylus 2 grey colour mobile handset got stolen from vikhroli, mumbai. The mobile has been insured for theft by tech protect.

2. The e zone store is located at big bazaar, r city mall, ghatkopar (W), mumbai

3. Despite taking all required actions till date neither have i received the replacement, nor the credit note. Please help.

Regards — colonel r srinivas... ([protected])...

Hi Priya,

Last year I have made a purchase worth of 22, 381/- in Ezone store with my ICICI Debit Card. During that time, there was a diwali offer going in that store to get 10% cashback upto 2000/- if customer pays through ICICI Debit/Credit Card. And I suppose to receive 2000/- cash back from bank since i paid the amount using ICICI Debit Card. But i haven't received the cashback yet. So, please find the details of my purchase...

I bought a Samsung refrigerator from Ezone aditya mall Indirapuram

1. The salesmen did not privide us the refrigerator carton they packed it in a whirlpool box. When we ask of the box they said that we threw it out the samsung box carten.
2. When product got delivered at our house we found a dent on the refrigerator then we call the ezone salesmen they assured us it is a design bt actually its a dent
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Hi,
I have purchased sony tv klv48w 562d on 16/10/2016 by paying 20000 in cash and rest in emi. i have been promised by the sales person that i will get a cash back of 10% if i pay by icici credit/debit card in three months of time.

Therefor i have paid 20000 by icici credit card & balance in emi.

But i have not received the cash back yet, on talking with store manager of avani riverside mall he is...

I brought a Nokia 105 mobile from ezone of metropolitan building at-7, j.l nehru road, kolkta-700013.Now I am facing problem with this mobile.I went to nokia care, they told me that this is a replacement guaranteed set so you will get service from ezone directly.after that I went to ezone, they received my phone.but now they informed me that they could not do anything and I have to collect this phone in this condition.
Kindly look...

Dear sir,
I have purchased phillips led tv 39 inch from ezone, big bazaar, vijayawada on 10 dec 2016.

During purchase i asked for tv sealed peace. However they informed that they dont have sealed peace but they informed to take the new one which is on display. They also informed that they have no idea of when the new tv's stock will arrive.

Based on their assurance i have purchased the tv. Bill attached.br...

I bought a phone from ezone where they offered mobile insurance from “techprotec” which is offered by amtrust financial company, while selling the insurance package they offered all kinds of services & guarantee that it is the best insurance one can get. I got convinced & made the worst decision of buying it.
Unfortunately, i needed my insurance so i have submitted my handset for repair. It has been 4 months i have been waiting...

Dear Sir
On 09.10.2016 i purchased PS4 1TB from ezone store, k star mall, chembur, 400074 under 10% cash back offer ( max 2000 rs, transaction under icici card).
But till now i have not received 10% cash back. Transaction receipt is attached with mail.
Also following were the details of card used for payment:
type of card CREDIT CARD
BANK NAME. ICICI
NAME ON CARD. LOK NARAYAN GUPTA
REG MOBILE...

The product has been purchased new on November 3rd, 2016. After opening the product at home from its packaging, we noticed a big crack in the process bowl. We have ever since then been following up with Ezone and all they say is we dont have a new product in that model across all our stores and you can check back in 2 weeks. Its been really frustrating following up with them till date to absolutely no avail of the bowl replacement.
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Dear Team,

This is to inform that I had purchased a LG Mobile phone with insurance cover on it from EZone Emall in Kolkata on 24.12.2016.The insurance cover I purchased was for 1 year worth Rs 1149.The sales guy confirmed that I will receive the insurance copy within 7 days but after following up for more than 10 days I received the copy but it was FAKE!!! The IMEI no. mentioned in the copy was wrong and from then on I have...

Myself asgar nisar shaikh apologize that previous complaint done for my printer is a false complaint, i have no issue with ezone vikhroli and with mr javed of csd, i have never written any complaint aginst anybody of ezone vikhroli, he would be somebody who is jealous about javed, if ihave to give any complaint then i would have submitted my complaint to shamsher or surendra who are very sincere and responsible towards a customer,
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Dear SIr

I purchased Sony Bravia 43W800D which was delivered on16.01.2017 . I was assured that engineer will contact me next day. Its 4pm no engineer has contacted me i hve already made several call to yr office at tel no[protected] but i was only assured that an engineer will contact but no one has contacted me till now .
This give bad impression to me in regard to your organisation. You must ensure wht u committed...

I have bought iphone 5s on 4th june'16 and have got invoice on 7th june'16 from ezone executive mr. Kishore, after 4 months phone was suddenly turned off whcih is not getting switched on at all then after whcih have contacted apple service centre for help where they sujjested me to handover the phone for repairing purpose in service centre they have asked for bill which i have provided which is received it from e-zone.. Apple service centre...

Dear Authority,
Your Csd Person is not helping while i was there instore from 3pm to 6 pm. he kept on doing time pass and neglecting me, His language is also very Rubbish Spoked like Arey Chicha Kal aao Aaj mer pc hang hai, mujhe bahot sare customer k call log karna hai, I facing this difficulty since when i purchased this product he has not done the call log, irequested him mnay times to do the call log.

now when...