EzoneOnline.in Complaints & Reviews

Dear sir
I had purchased a lg fully automatic washing machine and on persuasion of your staff, i paid for extended warranty for two years. My details are as under
No-[protected]
My mob no-[protected].
Now i am facing problems in my washing machine. I have contacted your customer care over phone several times and my complaint no is-[protected]. Despite several contacts there is no support from your side.
Pl...

I have purchased a samsung rt33jsryesa double door frost free refrigerator from ezoneonline.com on 27th may (Order id : e[protected]
Paying 27811.00
But the next day they called be that only one stock is left and that is also damage condition they request me to look for another model.
Since i have only looking for the exact model i deny and ask for the refund process and almost 3-4 days later i got a confirmation that...

We have purchased samsung microwave from malad e zone store on 25th april 2016, there was an offer of free borosil cookwares with microwave but the executive told us that we will receive the free gift after 7- 8 days at our address since it was not available at the store at that time. But till today we have not received it, we have called store at number of times but most of the times nobody answers the call. about 20 days ago we got reply...

I went to ezone of abhiruchimall mall and had a look in mobile section and I just see the index head phone and slide the back plastic cover of the packet which was not sealed. Than the selling agent force me to purchase the same item saying why you open. Had some heat discussion and I was willing to pay the amount of the item but some senior staff asked sorry for the same....

I have visited this Ezone store located at Big Bazar, Ameerpet, Hyderabad last sunday i.e., on[protected], and i was told that there was a 10% cashback offer on the mobile which i was taking if i transact using any credit card. They made me pay the bill using my credit card for an amount of Rs. 42, 000 and they come up later telling there is no cashback or it is specific on some orders. I told them not to give the phone and instead void my...

I was purchased intex aqua ace on 10th feb 2016 from ezone jayanagar branch, they told me that if i pay 699 extra for the insurance then i will get physical damage insurance . My phone got damage on 2nd march 2016 . When i try to claim my insurance then they told me that wrong amount is updated from ezone site the sale you wrong product. I follow them from that time but they didn't give me proper response . Please help me

Registration...

Dear Sir,
Have purchased Phillips Shaver from E-Zone Katiraguppe, Bangalore on 18th March 2016.Then it was charged for 10hour as informed the E-Zone people, when tried to shave it was not working. Then took the address of Phillips Services center and informed them about the issue. Then the services center people informed that there is no Blade inside the mission take the same back to E-Zone and get exchanged.
I went and informed...

Dear concern,
On 30-april-2016 i have booked the ac at ezone marathalli bangalore store. It was commitment that the ac will be delivered and installed with in 3 working days.
So far till date[protected] i have not received the ac. I am following up with store manager santosh, he keep on giving false promises, but no firm date of ac delivery.
Ezone is making hitachi responsible for this delay, for which i am not concern...

This is regarding the installation of whirlpool 3d cool ac which i bought on the eve o[censored]gadhi 8th-april-2016. I got the delivery on sunday 10-april-2016 and it was supposed to be installed on monday, 11-april but no technician turned up for installation. I called in the evening and ezone guys told that it will be installed tomorrow morning. I am still struggling and called multiple time to madhu and technician zuber but no result. Support...

Dear,
Ezone team, i was purchase last year a voltas ac from from ezone gomtinagar lucknow store. After purchase and installed we are facing a issue regarding ac cooling. Also i am lodging a complaint in a store regarding but the problem is not solved.
This is my bad experience for i am purchasing a product by your company. This is my first and last product i will purchase from you.
Its'my humbly request to plz solved...

Dear team,

I purchase i pad mini from e-zone noida (Mall of india) on 26th of jan 2016.As per your representative they promise me to you will receive 10% cash back on axis bank credit/debit card and (10%of bill) extra pay back point on purchase(Within 3 month).

Hence i ordered one i pad mini worth 28300/.
But still i have not received any of these benefit, and when i inquire for the same they inform me...

We purchased kent grand mineral ro water purifier from ezone store in phoenix mall pune @rs. 17000 on thursday 31/march.

Item was delivered on saturday 2/april which we found that it was an open box with clearly written dummy, not working sample, not for sale!!!

We are following up with ezone store manager since saturday and we are yet to get replacement with fresh & packed piece delivered still.

Request...

I bought samsung z3 from ezone.in from vasai i used aprox 3 to 4 hrs afterward its geeting hanged i thought its new then i dnt did any action but it repeated again and again i went to the store they told go gallery n all then why they are selling the products if they do not gives a consumer satisfaction how could they do like this but this they do not provide service properly...

I have a complaint about wrong communication by sales person and excess amount collected.

I have purchased a Mobile handset Samsung A8 on 06th Nov'15 from Ezone store from Indore (MP).
As per sales person 6 month EMI is on 0% interest, but in my credit card statement EMI charged with interest.
After confirm it from Bank that interest amount charges levied from merchant.
Kindly check and arrange the refund...

Hi
I ordered Bajaj food processor for ₹8000
1st the offer not applied, as per order I should have received ₹200 cash back and ₹250 in cart.
2nd main machine is broken from top...
I want ezone to change the faulty item ASAP.
Service is pathetic....

I have purchased an Whirlpool 3D cool DLx white ac from the Infinity mall malad west (Invoice no:[protected] and there was a gift offer o[censored]S polo bag worth 2990 with the purchase (Invoice no:[protected]. i have recieved the soft copy of the invoices on mail and recieved the AC on time also. but still after following for 4 months i have not recieved my free bag.
Either E zone should pay me the cost of the bag (Offer) o give me the bag....

We had purchased a 3D Smart TV from E Zone Rajajinagar on 1 Aug 2015 invoice no. 91793065 for which we got an extended warranty certificate from LG which was given by E Zone. The Extended warranty came as an offer which was valid till 31 July 2015 according to what is printed on the warranty card but inspite of that on Aug 1 2015 we were given this saying it is valid. Then we were taken to the Bajaj Allianz counter located inside E Zone Rajajinagar...

Last year purchased Whirpool 3D 1.5 ton A/C from Ezone in Homeland, Bhowanipore. Delivered on time, installed on time by very competent engineers. Runs extremely well. Service superb. Last week purchased Aquaguard water filter. Delivered on time, installed on time BUT when checked for operation the internal pump burnt out. Aqua engineer said we would have to lodge a complaint, senior management would check m/c to decide whether to repair...

Hi I really feel sorry to share this but i have received a disgusting service from Ezone, big bazar located in Old Madras road Bangalore. I purchased a brand new Samsung Galaxy J7 on 25th of december 2015 and within 2 days the phone stopped working. When i reported this back to the staff at Ezone they were least concerned and asked me to go to a service center and repair it myself. when i requested them to do it for me (as it was just 2...

Hi,

I have taken Samsung J7 from Central, JP nagar Bangalore. They asked me to take techprotec mobile security along with my mobile. But when I tried to register for techprotech with the product key I was nt able to register. Post that whenever I try its showing me error as code already used. I don't know whats happening. Please assist. I called no of times to techprotech but nothng happens.

Thanks br...