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Fashion And You Complaints & Reviews

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Last updated Mar 6, 2024
Complaints 582
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+91 124 490 9400
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Smile Campus, Plot Number 241, Udyog Vihar Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

Fashion And You reviews & complaints page 11

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T
Tina Singh Das
from Mumbai, Maharashtra
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Non Refund of money

Address:Gurgaon, Haryana
Website:fashionandyou.com

Its been more than a month. The online shopping portal does not seem to want to return my money . First it took them 2 weeks to realize the product is wrong. Then for next 3 weeks they did not credit the amount in the online store. Finally I asked them to refund in my bank, and now after 5 days they say we cannot open your passport pdf. LOL. I guess they do not want to return the money and feel that by delaying like this the customer will...
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B
Bhumika Gohil
from Jaipur, Rajasthan
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Slow website and service

Address:Bangalore, Karnataka
Website:Www.fashionandyou.com

Hi, Your website is slow and hangs practically all the time.. The limitation of 30 mins doesn't help coz but the time you move from one page to another it takes 5 mins... If one needs to place multiple orders then forget it.. I tried 5 time to place order for 10 items and by the time I reach to the payment page either product is removed or payment page hung up... With frustration called customer care and while I was talking to the executive...
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N
nidhi0207
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didnt get refund of missing produt

Address:Gurgaon, Haryana
Website:www.fashionandyou.com

I ordered LEE SHIRTS AND KUTRA AND MANY. but i got only 2 items and shirts were not there in the packet. And everytime when i am calling the customer care they are telling that they have shipped the product.they are not at all accepting their fault. i didnt get the get the product. i asked for refund but they are telling that they will not give the refund. who is the responsible for this ?i want the refund .plz help me to get refund. they...
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S
sugandha02
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-receipt of prepaid order

Website:www.fashionandyou.com

I had placed an order on September 13; and still I haven't received the order. Further, FnY website says the order is dispatched and the courier site says its delivered, whom should the customer believe???? This is highly objectionable. I also confirmed with my security guard, there was no courier person on 14th September. Are these people just fooling around??? What surprises me more is that they mailed me a proof of delivery which carries...
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nidhiras
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They are cheater neither got product nor money

Address:Gurgaon, Haryana

I have purchased one manicure kit and round comb on 31st July. till now i have sent around 10 to 12 mails they are always sending same reply. this is cheater site. Please dont buy. they are not returning money also and they are not giving product also. Nidhi [protected]...
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P
Patel.deep85
from Bengaluru, Karnataka
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Online Shopping By FashionAndYou

Address:Pune, Maharashtra

I tried to purchase on Fashionandyou.com and money has been deducted but order not placed. even tried to contact fashionandyou.com, they said Payment has done to Mobikwik. Transaction Date: 03 rd Aug 2015 Amount: Rs 237.20 I need my money back I raised the request but never received any money back.. the site is cheater and no one is there to stop them. This is happening for 2nd time from fashionandyou..And there very irresponsible when...
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Q
Qazi Tabish
from Mumbai, Maharashtra
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Order status

Address:Pauri Garhwal, Uttarakhand

I had placed an order with fashion and you on 24/08/15, bearing order no.[protected], and they have dispatched the same through safexpress on 29/08/15, and of which i am yet to receive any status from your end, let alone the delivery of my order, and the hilarious part is that your "portal" is not even tracking my order. I have never come across such a pathetic and invaluable service ever. This is going to be my "only" experience with safexpress,...
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H
Himanshu Botadara
from Rajgarh, Madhya Pradesh
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Substandard/Counterfeit shoe sold and refused for Refund/Replacement

Address:Indore, Madhya Pradesh

1.I bought a pair of Reebok shoes from the above portal and I paid in cash (COD) on receipt of the parcel. 2.The said shoes were bought for my son Suvidhi who was about to travel abroad. 3.When he was in abroad and after using the shoe for 3-4 days, the bottom of shoe sole was coming out and it was impossible to wear the shoes. 4.Immediately my son has to buy a new pair of shoes at abroad. 5.i immediately informed the Company...
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N
Naveenjain611
from Delhi, Delhi
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Delay in shipment - Order not recieved even after 15 days

Address:Gurgaon, Haryana

Dear Fabulous Team o[censored]ltimate Shopping destination 'Fashion & You', This is regarding order number[protected]. Its been a tremendous first experience while shopping with FNU. Now, let me tell you a story. One day, a person (That's me 'Naveen Jain') just browsed a site Fashionandyou.com and found some befooling offers displayed on the site. He dramatically got befooled and placed his first order with this pathetic site on 3rd...
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G
garimaM76
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lies and unethical behaviour

Address:Jabalpur, Madhya Pradesh

19th august 2015 i wasted my 2 hours searching for products on their site as i had received a personal voucher of INR 250 from them that according to their mail says expires on 1st september. Firstly in a months time of august this voucher never showed up in my account. Secondly today when i called up their customer support executive by the name of Rakesh said that there is some technical fault on the website the server is slow so he will...
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H
Harshada110
from Aurangabad, Maharashtra
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Refund not yet received-16 days

Address:Mumbai City, Maharashtra

Hi, I am a regular customer at Fashion & You online shopping site. I had ordered a Georgette suit with Lining on 12/07/2015 and after receiving it I requested for a return. The product was picked up on 30/07/2015. But still I have not received the refund. It's 14/08/15 today, still I am waiting for my refund. Everytime when I send an email to the customer care, they just say that they will look into this and get back to me. Now they are...
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A
Alka07
from Delhi, Delhi
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Not getting refund after reminding lot of times

Address:Chandigarh, Punjab

I returned Athena long dress & Georgette suit with Lining as its very long and very loose. The image shown in site is quite difference. Through AWB NO. FNY[protected], reverse pick took place and now they are not refunding money back to us. I used to do online shopping thorugh Jabong, Flipcart, Amazon and Myntra, but face very bad experience with Fashion and You Company. In case, I will not get refunded this week, I will file...
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S
sharad p
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Placing order doesn't mean it will be delivered

Just because discount is alluring doesn't mean you will get the product. I had placed order or CROCS and they CANCELLED MY ORDER saying the product failed there QC and the vendor didn't have stock!! Had placed 6 orders with them and went understood the below points, hard way. 1. Placed ordered can be cancelled for reasons best known to them. 2. Orders seldom reach you by the specified time. 3. Return is tricky and many a times...
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R
Rukhsar241
from Pune, Maharashtra
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Order delivery and refund

Address:Mumbai City, Maharashtra

I had ordered from fashion and you website on 22-May-15 and paid the amount using my debit card. The website guarantees product delivery within 7 days. After writing several mails also I got the same reply that my order would be delivered shortly. Finally on 27-June-15 for one of my mail they said my order has been lost in transit and the amount will be refunded with 3-5 days. They have still not refunded my money back. Please look into...
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M
manishkumartiwari
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievance regarding Order Number - 121297489

Address:Bangalore, Karnataka

Hi I had placed an order with you guys on 17th June 2015, it contains 2 products. Order details - ID - manish.tiwari.[protected]@gmail.com Date - 17th June 2015 Order No.[protected] Product Code[protected] and[protected]C Initially I got intimation that 'Product Code[protected]C' got cancelled as unavailability for the same. I was waiting for delivery of the another one 'Product Code[protected]'. which didn't...
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R
RoshGA
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Part of the order delivered

Address:Bangalore, Karnataka

Hi fashion and you team . Part of the order no[protected] has been delivered. The other part of heart shaped cake tin is still undelivered.On the website it shows as dispatched via bluedart. Please let me know the tracking number. I have contacted the support team few times but the only response I got was that there is no such order. I can see that in my order history. Please respond and send my item. Thanks...
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D
Dalia Ghosh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Legal action needs to be taken against them.

Fashion and you are a highly irresponsible, and the most inefficient customer service ever. My basic complaint is against these kind o[censored]ntrained staff who do not know their job. I have already faced tremendous difficulty during an order which took a lot of effort on my side to resolve the conflict. Thankfully it was a cod order so all it costed me was mental anguish and harassment. Now another order no.[protected] is up for a refund for past...
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TJaiswal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered after 20 days also

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Fashion and You, You people have given me the worst online shopping experience ever. I had ordered a product on 30th May 2015, and till date I receive response that it will be dispatched within 3-5 working days. You have commited timelines for delivery which says 12-13 days. ITS BEEN 20 DAYS and same old story that product is in warehouse and will be dispatche after quality check. Earlier you said it was defected so youll got it replaced....
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SumAsh
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment not recieved yet

Address:New Delhi, Delhi

My order booked with fashionandyou.com, Air Waybill No :[protected] Order No :[protected] I had placed the order on 15th May and was promised the delivery in 11-13 days. I'm still awaiting it. I've called the customer care number multiple times to chase them for the order but was told that once the shipment is handed over to the courier partners they do not have any control and can not track the courier service's progress. The courier...
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Dilraj S
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding non-return of a very bad quality bag

Address:Ludhiana, Punjab

i ordered a bag from fashion and you on 26/05/2015 which was delivered to me 03/06/2015 the product details are as follow: Adisa Handbag Order number:[protected] Product Code:[protected] The images on the website showed a very decent quality of the bag. The colour of bag shown on website is pure white.However, I was let down once I opened the parcel. The bag is made of a poor quality material, and it looked like 100rs bag bought from...
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