Fashion And You Complaints & Reviews

I had purchased a shoe from FNY on 14th feb 2015 (fashion And You webiste) online which was on regular sale flat 399 a sitewide offer of extra 20% off on that day (order no.[protected] I had earlier ordered the same shoe of different size and delivery address (order no.[protected] which I received and was happy with the product hence ordered again for gifting purpose. I made sure it had the return option before placing the order now, due...

I had ordered for a skirt and had got it returned, purchased on 02/01/2015. I had to literally, mail these guys every two days to get my points returned to my account. Then after a lot of follow ups i got them back after almost 10 days. Then I order a top using those points which doesnt get delivered to me after a week and i get a cancellation message on my phone. Again I followed up to get the points returned which i get back after many...

i had made purchase on fashion and you site vide order no 4331064, in the month of October 2014, the parcel received was damaged in transit and when i raised a complaint, i was asked to discard the product and was assured that the amount would be refunded. i have submitted my bank details immediately. Since then, 4 months have passed and i have not received my money. everytime i call up their so called customer care, they put me on...

This is for order id[protected], woodland jacket for(Rs.2474.25) was ordered which was of sub-standard quality (may be fake) so i made return request, within 2 days it was reverse picked up by courier and now its almost 20 days has past and atleast 10 mails sent to them but in every mail their unprofessional CC made lame excuse of technical difficulties n blah blah… which clearly seems false. I went through many complaints on ...

@FashionAndYou is completely fake site. I placed an order[protected] having 3 products. After several follow ups they delivered two of the products. Even after 2 weeks placing the order I did not receive third one.I contacted FnY on 15 Feb, 2015 then I get to know they have canceled my product. I asked why you have canceled my product, they said it failed in our quality test and vendor not providing this product under the promotional amount. They...

I placed the order on 20th december 2014 for a Nell Wedges shoe and the shoe was not fitting correcly, the length of the buckle was small. So I returned the product on the Jan 6th and i was promised to get a credit for that amount. Its been a month now, I have not received a credit so far and I'm still waiting for the refund. My daily routine now is to call Fashionandyou every single and enquire about the credit and evey time I call them...

my order id is :[protected] on fashionandyou.com . i have returned this product on 10th of december. Till now I have not my money back. they keep on saying that refund will be initiated in 48 hours every time. they are cheaters!! now what should I do?...

i ordered 10 cotton tops vide order no.[protected] on 23 december 2014 and on 29 december 2014, i got an email from the company, stating that a part of my order has been dispatched. i waited for a few days for the delivery to arrive, finally when nothing came, i sent a reminder on 4 january 2015, to inquire about my items. there was no response. i then called their help line no. and i was told that there was a pin code mismatch, hence the...

order no.[protected]/01/2015 meine cancle kar diya par mere credit amount cut ho gya, , , , 72 hours mein retune hone ka kaha tha par abhi tak nahi hua...mujhe mere hi amount ka kuch lene nhi de reh 10 din ho gye mera faltu me amount cut kar diya aur retune b nhi kar rhe...

PATHETIC... WORST IN MY WHOLE LIFE... THEY DON'T HAVE ANY SYSTEM. DON'T BUY ANYTHING... Order placed on 05Jan.[protected]/01/2015 11:36 4 Items INR 2371.75/- Received the worst quality items by 21 Jan. Return collected on 22 Jan. Still nobody knows, when I'll be getting my refund. Absolutely unprofessional... Like ·...

i ordered two Hiba anarkali suits vide order no.[protected], on 15 Dec 2014. They had advertised saying they were offering up to 90% discount. i got attracted by the offer and saw that suits worth 14, 999 were sold for 1, 599. firstly, the product came only after follow-up secondly, to amazement, the price tag on the suit itself was 1, 599, instead of 14, 999. this is a very smart way of fooling a customer....

Hello, Fashion and You is big fraud and cheap. I got my products in time in December 2014. However, the they were of poor quality and not as per my requirement. So I returned the products on the next day. My order no is[protected]. I was told that I will get my refund back within 7 working days. Today is 27th January 2015, I returned the goods on 12th December 2014. It is more than 1.5 months..Still I have not got my refund amount back....

I had ordered 2 products from F&Y in the last month. Soon after receiving the first product, I cancelled the second product and had requested for immediate pick up. Since then I have been following for my refund but never received it.I was assured by Support on 2nd Jan'15 that they have initiated the refund and should get credited in my account within 5-7 working days. I have yet to receive what I paid for nor the refund they admittedly...

I HAD MADE A PURCHASE FOR RS.449.25 ON FASHIONANDYOU.COM ON 23rd DEC 2014. TWICE THE TRANSACTION GOT FAILED AND GOT DEBITED FROM MY ACCOUNT AND THIRD TIME THE TRANSACTION GOT SUCCESSFUL. . SO THE TOTAL OF RS 898.50 SHOULD BE REFUNDED BACK TO MY ACCOUNT. IT HASN'T BEEN DONE YET. AFTER DEBIT OF THE AMOUNT, THE WEBSITE DISPLAYED TRANSACTION UNSUCCESSFUL. I CHASED UP WITH MY BANK AND IT GAVE ME A CONFIRMATION THAT TRANSACTION HAS INDEED HAPPENED...

Hi People, I had ordered from fashionandyou. Today, after multiple religious follow-up with helpdesk for more than 20 times, I just heard from the helpdesk over phone that they have cancelled the order due to quality issues. But thier website is selling the same product right now but with a price escalation of Rs 1000. This is my second order in que to meet same fate. Even after expressing my absolute no interest in shopping...

I had ordered for a boots, however, they were of the same feet. I called the customer care and asked for a replacement. But they said that they don't have a replacement policy and they filed a return. I want the same boots, however they are not available now. Can you please advise or give me the shop contact details so that I can ask for a replacement....

Hi, I want to file a strong complaint against Fashionandyou, the online fashion website. They have caused unnecessary inconvenience to me from past 2 months. Every time I have place an order, there is some or the other issue. Let me start from the beginning. 1. I placed an order and I returned the product. But it took them 2 months to get that money back in my fashion and you account. 2. When I some how got the store credits of...

I made 2 purchases from fashionandyou.com. The payment was mede through payment gateway (PayUMoney) the amount has been deducted from my accounts however the orders are missing from my ordered history from fashionandyou.com. When i inquired about this transaction from PayU i came to know that the transaction was successful and the transaction has been made against the merchant fashionandyou. Also my bank statement shows that the amount has...

I had purchase a Sweatshirt from Fashion and you on 17th December but there is no update till 5th January. As per customer care they don't have any update about my order we are just forward your request for quick resolution Order No.[protected] Order Date/Time : 17/12/2014 NaN:NaN...

Order numbers are[protected] and[protected]. Customer care is not entertaining and i am not getting refund for both my orders. They keep on telling me that I will get my money in next 2 days but these 2 days never came. I don't know how to contact their top management for my complaints....