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Fashion And You Complaints & Reviews

www.fashionandyou.com
1.9
Updated: Mar 6, 2024
Complaints 582
Resolved
193
Unresolved
389
So far, so good. Fashion And You is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Fashion And You will keep up the work and continue to help more customers with their concerns even better 🤝
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Fashion And You reviews & complaints page 7

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M
Maulik Jobanputra
from Mumbai, Maharashtra
Apr 16, 2017
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Cotton shirts

Address: 360001
Website: www.onlineclues.com

I have ordered combo of 5 shirts online last week...the ordered delivered to me was completely different in terms of design, colour, quality, fittings when compared to the picture shown by them in site...also when we issue complains against such order neither they recieve the calls neither they reply the queries, mails, fb comments, infact the delete the comments..also neither the accept the return nor they provide anu feedbacks...
so...
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C
Chhaterpati Badera
from Delhi, Delhi
Mar 8, 2017
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Not delivered complete product

Address: Jaipur, Rajasthan, 302001
Website: fashionandyou.com

My order number is:[protected].There were two items in that order but only one is delivered and one is left. i have conveyed this this through mail to fashion and you & given reminder so many times, but all time they say have a patience, please i request you to provide my suite from fashion and you. they assigne ticket number 18930 regard this query....
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J
Jayshree Dubey
from Delhi, Delhi
Mar 3, 2017
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Return of product

Website: Fashion and you

I have purchased two suits from fashion and you on 24th February 2017.i received it on 1stmarch iwanted to return one of them as quality is too bad.i mailed them. On their website [protected]@fashionandyou on same day that is on first march itself .they promised to revert back but inspite of waiting for two days. i didn't get any response from their side. Also no body is picking up phone at their customer support. Number.i have no option but...
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F
Farheen alauddin
from Kolkata, West Bengal
Mar 2, 2017
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Plss mera refund karwa dijiye ..

Address: Kolkata, West Bengal, 700014
Website: [email protected]

Mai or kitna din ruku. Fashion and you me call kr kr k thakk chuki hu. Mera baat sunne wala koo nhi hai.. Mail pe mail. Kr rhi hu. 16 feb ko mera product return hua tha or abhi tak. Mera refund nhi mila.. Fay ka customer care nmber me koi call recv nhi krta. Thak chuki hu call pe call kr k. Blnc kam se kamm 200 rupees. Lag gya call kr kr k. But. Line on hota hai but koi bhi call lete nhi. Mera or der number. Ye hi.[protected].[protected].. Ye...
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F
Farheen alauddin
from Kolkata, West Bengal
Feb 26, 2017
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About refund problem..

Address: Kolkata, West Bengal, 700014
Website: Fashion And You

Fashion And You — Refund problem

Maine 16.february 2017.. ko two parcels return kiya. Abhi tak mujhe mera refund money wapas nhi mila. Mujhe mera bhai k shadi me wear krna tha. . Mujhe mera paisa wapas do nhi to bht kharap ho jaga.. aisa mere sath ek or bar ho chuka hai. Maine socha ek bar ho gy chalo thik hai..phir se maine FAY side me trust kiya or order kiya.. phir se product quality . Bht kharap aaya aakhir aisa kyu...
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S
sash02
from Mumbai, Maharashtra
Feb 16, 2017
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Store Credit Worth 2000 have elapsed

Address: Gurgaon, Haryana, 122016
Website: www.fashionandyou.com

I had ordered product with FnY, which I didnt like, so I returned. As they didnt have option of crediting money back to bank, I accepted store credit. Credits were equivalent to 2000 Rs. Later, when I thought of buying something from them again, credits weren't available. I have repeatedly called them again from november '15 and heard no definite response from them except that "there has been some server upgrade, due to which this problem...
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F
Farheen alauddin
from Kolkata, West Bengal
Feb 7, 2017
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Refund problem

Address: Kolkata, West Bengal, 700014
Website: Fashion and you

Maine 21 jan ko ek parcel return kiya. Abhi tak mujhe mera refund money wapas nhi mila. Mujhe mera bhai k shadi me wear krna tha. . Mujhe mera paisa wapas do nhi to bht kharap ho jaga..
After this bad news communicated to me by FnY via email (they did not even think of calling me and explaining), I was hoping that the refund would come in within a few days. I waited patiently. Hours turned into days and days into weeks. Each time I...
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Y
yaver
from Kolkata, West Bengal
Jan 31, 2017
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Did not receive order nor any details about it

Website: www.fashionandyou.com

I had placed an order on 11.1.2017 for two sets of salwar suits amounting to Rs.829.50, which I had prepaid through Paytm at 13:11pm on the above mentioned date. The order no. is 2001146. I have not received the order till date. Please refund my money immediately as I am no more interested in this order. Treat this as very urgent or I will have to take serious action against you....
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K
keyabhalodia
from Nashik, Maharashtra
Jan 23, 2017
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Return product

Address: Ahmedabad, Gujarat, 382421

My order no is[protected] and my mobile number is [protected] .

i have ordered one saree and i received on 18th jan, i have seen the saree is damaged and not good material finishing is not good . Immediately i maied them for reverse pickup and they sent me one link for showing my ticket and i opend that link saying username and password is not correct . i maied them many times for this issues they are not responding . i try to...
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R
Rasmi Shakya
Dec 20, 2016
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Being Cheated from fashion and you.com

Address: 122001
Website: www.fashionandyou.com

I placed an order with order no. [protected] on 08 Dec 2016 by prepaid using my credit card. Even after 12 days (20.12.2016) the product not been dispatched neither they returned my money.
One more order no.[protected] has been reverse pocked up on 12.12.2016 but till date no refund has been made.
Tried to speak with customer care representatve so many times but no answer evern after holding for 20 minutes. Only apology e-mail...
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S
SwatiComplains
from Chennai, Tamil Nadu
Dec 19, 2016
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Product nt received , not replying calls and mails

Address: 122016
Website: www.fashionandyou.com

This is regarding my order #[protected], with Fashion and you. I have already done the payment of this order and when i am tracking my order on the site, it says Your Item Has Been Dispatched Via Ecom Express With AWB #[protected]. But when i am checking the status of the said air bill number in Ecom Express site, it says tracking number is invalid.

Also, no one is taking call in their customer care center. I am not sure if this...
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S
Swapna Bora
from Chennai, Tamil Nadu
Dec 6, 2016
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Store Credits Stolen

Address: 122016
Website: www.fashionandyou.com

FAshionandYou have stolen my store credit worth Rs 950 and says that its expired. However, in their earlier telephonic communication, they said that store credits never expire and nowhere in the website mentions expiry of store credits. If they have that policy, I should have been intimated through a mail about the expiry

The last purchase I made was in Mar 2016....
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P
Priti Nair
from Pune, Maharashtra
Dec 5, 2016
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Its been a month, refund not done. Product sent back and delivered.

Address: Gurgaon, Haryana, 122016
Website: www.fashionandyou.com

The worst shopping site ever. Had heard a lot of good feedbacks about this e-commerce platform, and hence went on to shop with them for the first time and have been regretting all this while.
I placed an order withe them as on 6th november, 2016 amounting to rs 1200 for a gown which did not meet my expectations and returned them in a timely manner and also sent them proofs of the courier receipt to which they acknowledged that the...
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S
Smita_Das
from Delhi, Delhi
Nov 25, 2016
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Refund for the returned product

Address: Gurgaon, Haryana
Website: Fashion and You

Order id:[protected]
Product name: inddus women black & red printed bhagalpuri saree

On 5th oct'16, i requested to return the product
Reason for return:
A) the saree was incorrectly printed upside down. The bottom portion is printed on upside and vice-e-versa.
B) saree was incorrectly printed
C) blouse piece is not included as mentioned
D) lots of white spots in the inner portion of...
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S
Shruti Malik Arora
from Gurgaon, Haryana
Nov 23, 2016
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Re: #10292285 refund against order no. 200098117

Address: Haryana 122016
Website: www.fashionand you.com

I have ordered a dress from them and returned the product back for refund. I have still not received my refund. Its going to be more than a month.. I have confirmed with their logistics partner E - COM EXPRESS and they had confirmed that the product was received by the seller on 07th November, 2016. ITS 23RD NOVEMBER, 2016, I HAVE STILL NOT RECEIVED MY REFUND... THEY HAVE ALSO TAKEN BACK THE PRODUCT AND STILL NOT REFUNDING MY MONEY. I FEEL...
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S
smithamarakini
from Delhi, Delhi
Nov 18, 2016
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No refund even after product is returned

Address: 122016
Website: www.fashionandyou.com

Hi,
In october, i had ordered one dress from fashionand you site. But i did not like it as it did not look like in the picture. So, on 12th october, i raised a return order and it was collected after 2-3 days. On 25th october, the product reached fashionandyou and i got a confirmation from courier company that it reached. From then onwards, i keep sending reminder emails for my refund. But every day they tell the same thing and send...
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A
anuria
from Kolkata, West Bengal
Nov 18, 2016
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Refund not received after 6 months

Address: New Delhi, Delhi
Website: www.fashionandyou.com

I ordered something from fashionandyou.com in April using my store credits, then cancelled the order before it was dispatched. I still have not received the refund, even after emailing them multiple times in last 6 months.
They keep giving the same lame excuse of having some issues with refunds. It sounds like a total crap. No such problem can go on for 6 months and the company still be in business.
RETURN my money you cheaters....
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S
Smirkar
from Mumbai, Maharashtra
Nov 4, 2016
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Return and Refund

Address: Gurgaon, Haryana
Website: www.fashionandyou.com

I bought 2 lehngas on October 13, 2016 and when I received them I was shocked at the quality. (Order No.[protected] &[protected]

Just because people buy online the online site are selling stuff that you wouldn't buy in the local roadside haat.

And when it's time to return the product the companies just shut themselves out and you are left with a bad quality product and a bad experience trying to reach out to a...
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A
Ankit Talwar
from Bengaluru, Karnataka
Nov 3, 2016
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Refund of product

Address: Bangalore, Karnataka, 560093
Website: www.fashionandyou.com

We bought a product from fashionandyou.com worth rs. 2922 + cash on delivery charges of rs. 35. As per the company policy if the customer does not like the product he/she may return the product and get the refund. I logged a refund request on october 10, 2016 and i was informed that product will be picked, till date the product has not been picked....
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S
somasekhar m
from Ernakulam, Kerala
Oct 27, 2016
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Dresses and shoes

Address: Ernakulam, Kerala, 682004
Website: fashion and you

Order number[protected]
Order was cancelled by fashion and you without intimating us
We kept waiting for product and it never came
Then site showed order cancelled by vendor no reasons were given
There has been no refund of order
They dont have any complaints redressal mechanism
Th number[protected] is not picked up by the customer care executives
I have made more than 100 attempts on this...
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