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Fashion And You Complaints & Reviews

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Last updated Mar 6, 2024
Complaints 582
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193
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+91 124 490 9400
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Smile Campus, Plot Number 241, Udyog Vihar Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

Fashion And You reviews & complaints page 15

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B
Bhumika Pandita
from Delhi, Delhi
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Site not refunding my points or money for the item I returned

Address:Hyderabad, Andhra Pradesh

I had ordered two Items from Fashion and You and after I received them, the size turned out to be small and bigger size was unavailable. Then I requested a return and they did not initiate it when I submitted the same on their site helpline.Then I called them and the customer Executive said that the return has been initiated, it would be picked up soon. Then no response came for many days. Then I again called and again he told the same thing....
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Pooja Boriwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Fraud

hi,

I returned two products on November 17, Order#[protected] and Order No.[protected], Refund: Amount-1700/-.
It is 27 today and I have not received any refund or any information regarding the reverse delivery.
I inquired 100 times about this and the customer care executive always asks for some time to look into this but no resolution is provided.
The reverse pick up has been done but the product has not...
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L
Libin Georgee Joseph
from Pune, Maharashtra
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No money transferred to my fashion and you account

Address:Bangalore, Karnataka

i have a bought a belle gambe loafers order number 4353176 and they provided me with the wrong size and i've returned the product through blue dart parcel services on promise that they'll return the cash to my fashion and you account, i bought the shoes on 22nd of October and till datei've not received my payment trasferred to my account, and i've made repeated calls to the customer care number and the company number but no one is replying.....
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S
superwoman25
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False product delivered, customer helpline not working at all

Address:Mumbai City, Maharashtra

I had ordered Mug Cozy from fashionandyou.com for Rs. 798. The delivered products were very different from the images shown on the website and the material was of extremely poor quality. I sent an email to them on 4th Nov 2014 to request for a return and refund. Their customer helpline does not work at all. After receiving a reply on 5th Nov 2014, I provided them additional details and reason for return. I did not get a reply from them and...
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Dhara Sarvaiya
from Mumbai, Maharashtra
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Non delivery of order even after 25 days

Address:Mumbai City, Maharashtra

I had placed order No. 4382243 on 31st October, 2014 of INR 5, 397. I have still not received this order and inspite of sending so many email to customer support for cancellation of order, I have not received any reply from them. The customer support No.[protected] does not exist. I have tried this no. in the morning before 9 am and they say dial after 9.30 and when we dial after 9.30, the no. does not exists!!! This is the highest of...
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Rashmipv21
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue, Non responsive customer support

Address:Bangalore, Karnataka

I had ordered 2 kurties from your Fashion And Your Site, and due to the size and the quality issue I had to return the product. When I called the support line, a support rep informed they can not credit the money to my bank account and they will credit it to fashion and you account which is a total , I agreed to it and even after 10days of cancelation the money was not reverted back to my account And I have sent so many emails requesting...
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N
Nishu70
from Bengaluru, Karnataka
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Defective Suit delivered-Order No. 4334062

Address:Bangalore, Karnataka

Hi, I have received two days back a defective Suit which I have ordered a more than a month back.I would like to get this replaced with new one at earliest. Best Regards, Nishu Kumari Cell:[protected] Email: [protected]@hotmail.com Order No.:4334062 Invoice No.: AS/SUR/1415/00065922 Amount: Rs. 1199/- Blue Dart AWB No.: [protected]...
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A
Aparna Srivastav
from Noida, Uttar Pradesh
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Product is defected piece as there is red color threads on the front

Address:Ghaziabad, Uttar Pradesh

Order No 11001712 which i got right now is having defect as there is red color thread on the front and also the color and design is different from the display in the site . I have placed order approximately 20 days back and the service from them is too bad with the quility degradation. I want to return the product. Regards, Aparna Srivastava...
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V
Vanshika Goel
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Product Not Delivered after 17 days

Address:New Delhi, Delhi

Hi Support, As per my discussion on Friday in FNY call centre below product has been delivered to wrong address somewhere in Bangalore and not to me at Delhi address. Also as per him this issue has been escalated please let me know the action taken or latest update.. ORDER SUMMARY - Order No :[protected] | Order Date : 11/7/2014 Today also after 3 days you guys are so unprofessional that you don't have any idea to where my order number...
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M
Meghana Kulkarni
from Bengaluru, Karnataka
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Amount has been deducted but no confirmation on product

Address:Bangalore, Karnataka

Hi Team, I had placed an order as for: BRAND: Clay Craft CATEGORY: 2 Mugs with Tea Pot COLOUR: Yellow and Black MATERIAL: Fine Bone China PRODUCT CODE: CLCFT170412 The amount of Rs 325 has been deducted from my account on Nov 20, 2014. But have not receivd any confirmation on the same. Please revert ASAP! Regs, Meghana...
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J
Josy Wilson
from Mumbai, Maharashtra
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Wrong product delivered - no refund nor reverse pick up

Address:Dakshina Kannada, Karnataka

I placed my order for the product on[protected] vide Order No. 4237325 for Faux Georgette Saree with Blouse. Product Code RT8704 - Pink colour saree with silver and cream dupion silk material blouse. I got my product delivered to me on[protected] but the received saree was a different shade of pink and blouse colour golden and cream. Same day i intimated your company about wrong product delivered to me. Your company claims of...
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P
prakash@hari
from Chennai, Tamil Nadu
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No Responce on my Order

Address:Gurgaon, Haryana

I have ordered a Sare cost 999/rs, till now i didnt receive any furthur communication from you .i tried to reaching your numbers those are not working and i have mailed also but no reply. I dont know when i will get my order. My order #[protected]. Please let me know the status ....
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S
saru0058
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late delivery

Address:Hyderabad, Andhra Pradesh

Vishnu I placed an order in fashion and you.com with Order no:[protected] on 4th Oct'2014, they mentioned that the product will be delivered with in 2-4 business days but still didn't received the item. My order was of 400 bucks and my call charges for reaching customer support crossed 70 bucks. They are repeating the same words whenever I ask about my delivery. The first time when I used this site faced the same problem they delivered my...
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A
Arunima.sri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online frauds!

Address:Bangalore, Karnataka

This website is the biggest online fraud I have encountered till date.product 4356604 was ordered on October 25th!there have been hundreds of calls from my end to track.everytime a different story from a diffrnt customer care representative.they sent a mail to me on nov 6th saying they have received it from the vendor and they are running the quality check.till nov 11th I was told that prev mail was wrong and they have still not recorded...
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M
Megna Shankaranarayanan
from Delhi, Delhi
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Did Not Deliver Product & No Email Communication

THE WORST online shopping experience thus far. My Mum's anniversary is on the 9th of Nov, I pick up a bottle of perfume for her on fashionandyou, com as it conveniently depicted a delivery of 2 days. (LIES) Post payment debit, I did not receive a single message confirming receipt, delivery date etc. After being in the dark for 4 days I call up the call centre - They say it will be delivered by evening. After 6 days I call & they...
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K
kanchan Ahuja
from Mumbai, Maharashtra
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return and refund

Address:Gurgaon, Haryana

I have had the worst shopping experience with fashion and you. I am their customer since 2011, and i think they are going from bad to worse.
I had ordered two suits, order no 4331417 and sending the complain from 4 nov but till now my query not resolve.

I had received the two suits to my friends address in gurgaon, but in the one kalyan suit is incomplete and and bottom colour is different form the image as shown at...
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G
Garima G
from Delhi, Delhi
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Order not delivered after 11 days even after prepaid order

Address:New Delhi, Delhi

My Order No is 4380169 and I ordered on 30th October and its more then 11 days and I have recived no information about the shipment .i have dropped a mail, posted on facebook but no one is responding to my mail.This is disgusting .I want my money back .This is the worst service ever...
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K
kittuaswal
from Gurgaon, Haryana
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12th class verification

Address:Gautam Buddh Nagar, Uttar Pradesh

Sir My 12th class up board mark sheet n certificate lost somewhere then I applied through mediator and gave him good amount but when I received, it seemed fake (normal paper n color quality is poor ), roll no is different. I told him roll no. is not same, he replied they issued other roll number in duplicate case. Plz verify this number 0503387, iintermidiate, 2002 passout...
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A
anjaleee
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed Shipping

Address:New Delhi, Delhi

I and my friend had ordered suits from Fashion and you website. This is a useless website to order from. They say the product will be received in 10 business days. It is already 20 business days and there is no sign of shipping. They blame on their vendors but they actually take so many days and always blame on others. Mostly you will forget what have you ordered from Fashion and you because they take more than a month by that time customers...
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R
rahulsurve
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credits no added

Address:Mumbai City, Maharashtra

Dear Prabhat Singh, Customer Support Team, Fashionandyou.com, sir i have been waiting for a month still my credits have not been added to my fashion & you account.How long u n ur team will go for this ???? Instead od sending apologies mails plese look into the matter if this would continue then one day no one will shop from Fashionandyou mark my words its really pathetic i cant waste my money please return me my credits as...
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