Fashion And You Complaints & Reviews

Hi,

I placed an order on Fashion and You website on Nov 12, 2010 (Order number: 142578 ). And until now, I have not heard from them. Neither have I received my product nor have they replied to my emails. I have emailed them twice but no response. My status in my account still shows as 'To be dispatched'.

This is really bad service because the time taken is more than whats been mentioned on the website....

I had ordered Tresmode Shoe of Rs. 1384/- and an eye color pencil of Rs 320 from FashionAndYou.com on the 22nd Sept, 2010. These were delivered to me through Aramex courier on 23rd October, 2010 (Shipment number [protected]). The shoe size did not fit unlike expected. Hence, I called up FashionAndYou on the next day to get it picked up. Since then for the next 3 months, I called their customer support several times and also sent them many...

NON DELIVERY OF PRODUCTS ORDERED
I WOULD LIKE TO OFFICIALLY LODGE A COMPLAINT AGAINST THE DELHI-BASED ONLINE STORE 'FASHIONANDYOU.COM'.

I have ordered for Garden Saree(order No 69360 from fashionandyou.com on 4th oct 2010. Its almost 4 months now and I have not received my order yet. No one at customer care even reply to your mails or even picks the calls.They give wrong shipment numbers and name of non existing...

I PLACED ORDER NO. 150754 DATED 17TH DECEMBER, 2010 FOR SIX ITEMS. I HAVE CHEECKED WITH THEIR CUSTOMER SERVICE A FEW DAYS BACK AND I WAS TOLD THAT THE SAME WILL BE DESPATCHED SHORTLY.

NOW WHEN I TRY TO CONTACT THEM ON THEIR TELEPHONE NO.[protected] I GET THE RECORDED MESSAGE " FOR ENHANCED CUSTOMER SERVICE PLEASE GET IN TOUCH WITH OUR NEW NO. [protected]".

WHEN I TRY TO CONTACT ON THE NEW NO. I.E....

Hi

I wish to launch a complaint against the online shopping site Fashion And You.

I had placed an order worth INR 8,669.00 with FashionandYou for Hustler lingerie. My order number was 175450 that got cancelled due to their server problem. However, before the server went down, the money had already been deducted from my husband's Citibank credit card.

It has been more than a week now but...

i ordered eternity fragnance...which is totol a duplicate product...

Hi,

I have a concern, Im a member with F&Y since july'10. Since my 1st order im facing problem. I took it easy and ordered again but the last products which i got were a part of the order, I wrote to them twice but no reply. Later on again i ordered and they showed few of my ordered products in transit with the long digit transaction id ([protected]) and ([protected]) which no courier service in India has....

I'm here not to complain about Fashion and You but to share my good experiences with fashion and you.
I have been shopping from this site many times. I have never faced any problem as whenever i came up with any problem the support team has always helped me out and resolved my issues.

Once i had a sizing issue with one of my product, i was worried that what i would be doing with it. I called up customer care many...

Well , To Begin with my order number is 101051 (LTK[protected]X).
I Ordered 3 Products from fashion and you on 4th Nov 2010, It was to Deliver on 4 Dec2010...but i got no response then a wrote a mail to FnY team i got d response that my ...one of d purchase has not yet came from brand ..i waited then again i wrote a mail ...asking 4 date of delivery of order ......no response ....then i called them .....on this number[protected]...i...

i have removed myself from the websites mailin list atleast 10 times but they still continue harrasing me by sending mails and messages to my mobile everyday. please look into the matter and ask to respect indival's privacy....

NON DELIVERY OF PRODUCTS ORDERED
I WOULD LIKE TO OFFICIALLY LODGE A COMPLAINT AGAINST THE DELHI-BASED ONLINE STORE 'FASHIONANDYOU.COM'.

IT HAS BEEN MORE THAN 6 WEEKS SINCE I HAD PLACED 2 ORDERS ON THEIR SITE; THE FIRST ORDER WAS DELIVERED BUT ONLY PART OF IT WAS DELIVERED WHEN I PAID FOR 2 ITEMS.

THEY CALLED ME VIA PHONE: TO DELIVER THE PRODUCT OR REFUND WITHIN A WEEK.

BUT THEY...

Date
Order No. Product Total Value (incl VAT & Shipping) Tracking ID Status
01/11/2010 97322 GOING GOING GONE - SDPC DUFFEL BAG 800.00 [protected]
In-Transit
01/11/2010 97322 LOTTO - LOTTO CHARLIE 1,129.00 [protected]
In-Transit

This is the status for last few weeks and i am not getting any response from your team, i am tired of writing emails. I had very clearly notified in advance that...

I have placed 3 orders in this company, and received 2 of them. They both look either used or damaged. I want to return them, and they have return policy stating that they would do pick up etc, but I've sent about 5 emails and called countless times, with NO response whatsoever.

The order ids are 112402 and 112148. What do I do about this?...

I Swati Gupta placed an order no is 87225.I paid for 2 watches but recieved one. I was told i would recieve my second watch for which i have to not pay anything as i have paid earlier for the 2 watches. now the courirer company approaches me with the bill for the payment of 2 watches.I was told by fashionandyou that a representative would call me but noone called me up. my problem is still not resolved.the amarex courier company is still...

I had ordered a perfume TED LAPIDUS POUR HOMME 50ML from fashionandyou.com via order 78697 on[protected]. I got delivery on[protected]. When i opened the parcel, bottle was leaking, the perfume box was unsealed and lastly I have used this perfume before, this fragrance no where smells like the original, either its way past its expiry date or a fake which caused it to leak in the box.

Of the 7 mails that i have sent to customer...

My name is Mr. Gaikwad.

I have made 3 orders so far from fashionandyou.com

First order no: 78016. The order had not been delivered since it was out of stock. So i requested for a refund. Even then, no confirmation e-mail has been received from them as when the refund will happen

Second order no: 86158. The perfume delivered was WRONG. I requested a refund. No confirmation regarding that has been...

When i start shopping on this site i was very happy that i will get branded items on discount but i have very bad experience with this website. From beginning my first order was of replay sunglasses order no - 13246 i have not get any reply from the website for one month then after many calls they replied we have not received the product from merchandise and your order is canceled and after some days same product was on sale again. Then my...

wrong supply - against order no.69786 dated 05.10.2010.

Against the ordered item of revolving snack tray with 4 bowls, a revolving dry fruit tray swith build in dips had been sent.

The delivery was taken by me on 26th October, 2010 late evening and the complaint was lodged on telephone on 27th morning.

Ever since 27th October, 2010, I had made no. of calls as also sent no. of emails to get the...

i had placed an order with fashionandyou.com.it was loungewear from style&co.( velvet tracksuit both top and bottom as shown by f&y on their website)

i received my order but when i finally opened my package i only found the lower half of the tracksuit.the top part was missing.i mailed them..many a times..i did get a call from their customer care that they will look into the matter and get back..but no one got back..i...

Pls note I had placed an order for Clothing goods over the Internet with the company "Fashion And You" who are located in Gurgaon, India.
Pls note other details as follows :-
Order Date - 31/Aug/2010
Value of Order - Rs.6792/-

My credit card was debited immdtly & they had promised delivery of max 2-3 weeks but till date (11/Oct/10) I've not rcvd the goods - I have sent them several mails...