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Fashion And You Complaints & Reviews

www.fashionandyou.com
1.9
Updated: Mar 6, 2024
Complaints 582
Resolved
193
Unresolved
389
So far, so good. Fashion And You is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Fashion And You will keep up the work and continue to help more customers with their concerns even better 🤝
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Fashion And You reviews & complaints page 12

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P
pinkyprinks
from Mangalore, Karnataka
May 26, 2015
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Missing Product in the delievered box

Address: New Delhi, Delhi

Hi Team, I ordered these 3 below items from fashion and you on 15/05/2015. Order number:[protected] On 22nd of May, the delivery boy came with one box, on that box one receipt was pasted where all these 3 products and price were listed. Without opening that box (because I trust that site and doing shopping it from last 2 years), i paid the total amount of Rs.. 1117.60 But after 5 minutes, when I opened that box, there were only 2...
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H
hcwarad
from Gurgaon, Haryana
May 25, 2015
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Bogus website selling substandard goods

Address: New Delhi, Delhi

Hi, I had recently purchased a shoes from your www.fashionandyou.com and was delivered to me some days ago. I had purchased the same to wear for my son's birthday. I had worn the shoes for the first time and only for 3-4 hours and I see that the shoe within is defective. Now when I complain about the product defect they inform me that they cannot change the product because the defect was not informed after 24 hours after delivery, meaning...
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C
cma.sarabjeet
from Delhi, Delhi
May 23, 2015
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1. Order cancelled without consent 2. Money not refunded against returned item.

Address: Chandigarh, Chandigarh

The order was cancelled without my consent. Further, before this when one item was returned they did not refund my money instead they given me a voucher code which will be applicable on a minimum cart value of Rs. 1500/- although I had paid them hard cash....
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P
pruthvi kumar
from Bengaluru, Karnataka
May 4, 2015
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Disgusting Service

http://www.fashionandyou.com/ Horrendous service from this awful e-commerce company. Each order placed takes a minimum of two months for delivery. No response to emails and calls. Please never ever shop from this portal . They are fraudulent and have no business ethics. There are many others which are customer friendly and the lines of amazon speak about hourly delivery using drones while this company takes months together post successful...
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S
swatigawari
from Bengaluru, Karnataka
Apr 21, 2015
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About the refund of returned product

Address: Bangalore, Karnataka

Hi, I had ordered an women full sleeves jacket worth Rs 699 but that is in big size so I returned that item to you. My order no is[protected] and reverse pickup order no is FNY0025025 pick up by Manigandan M S. I could not get the refund of that item. Let me know the process of getting refund. Looking forward to your response. Thanks and regards, Swati...
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B
bossvishal
from Bhubaneshwar, Odisha
Apr 15, 2015
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this is a fraud company

I had ordered a product to fashionandyou.com with order no.[protected] on thr 27th of feb 2015. without any information the order was cancelled after 15-20 days. on calling the customer care there were hundreds of excuses. Being the biggest fool i again tried to trust these cheats and ordered a product on the 24th of march 2015 with order no.[protected].And as everyone would have guessed..these chaets cancelled the order on the 14th of march. Request...
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A
Anu Ravindranath
from Mumbai, Maharashtra
Apr 13, 2015
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Refund Amount

I ordered a sandals online & paid by my credit card. The courier partner ecom express did not deliver the product as there was some confusion & was sent back to FashionandYou. Its been a month that I ordered my product (12th March exactly) & till now I neither have the product nor the money refunded into my account. How do I go about suing this e commerce retailer?...
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Advocate Gunjan Chhabra
from Noida, Uttar Pradesh
Apr 12, 2015
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NON-REFUND of AMOUNT even after a month - Order number 120692193

Address: New Delhi, Delhi

fashionandyou is a fraud on the name of a website. On 8th March, 2015 I had placed an order consisting of three products, one of which included an atorse trouser. The trouser finally arrived on 15th of March, 2015 and as soon as it arrived, i informed the website that to my utter shock, both the size and the colour of the trouser was absolutely wrong! I immedietely informed the customer support and placed a return for the Order, by e-mail...
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N
nid
from Noida, Uttar Pradesh
Apr 2, 2015
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not getting refund

Address: Ghaziabad, Uttar Pradesh

i have ordered 2 saree from this site about 2 months back but i didn't like so made request for return and to get return in bank account which i mailed to them many times but they have done it for one order but for second they were saying that there is name issue in that so asked me to sat end pan card for NEFT. Which I mailed them as per requirement. whatever they said i did but now they are saying that they have credited that amount in...
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arunima negi
from Delhi, Delhi
Mar 31, 2015
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Wrong product and money hasn't been refunded

Address: New Delhi, Delhi

I ordered a pair of marco tonio boots from fashion ad you two months back and I got the wrong order so I asked them to refund my money..they said to place a reverse order and email them the details and my money ll b back within two weeks..every procedure is complete by my side and its been more than two months but they still have ot refunded my money once or placed a call taking any responsibilities. I would like to inform everyone not...
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M
manish266
from Pune, Maharashtra
Mar 30, 2015
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A very big online fraud company

Address: New Delhi, Delhi

I had purchesed 2 dress, product no. are attached on this mail. My products are not delivered yet. I was called their coustemer care many times.; even talked to their manager also, they always say please wait 3-4 daye more. And one day they canceled my one item without any intemation to me....
+1 photos
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P
Padma Sinha
from Bengaluru, Karnataka
Mar 29, 2015
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Running a scam

Address: Bangalore, Karnataka

This is to raise voice against the fraud that the online portal "Fashion and You" is running. I had placed my order of 8 items on Fashion and you website on 26th of January 2015, all of which I had prepaid. Like in the rest of the online websites, I tried tracking the orders were the tracking system turned out to be obsolete. However, by the 6th of Feb I received 6 of the 8 products. Amongst the 6, two products were damaged and hence I...
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L
lakshay007
Mar 18, 2015
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wrong size delivered

Address: Dehradun, Uttarakhand

i had ordered a shoe from fashion and you size is UK-8 but they had delivered me wrong size o[censored]K-6 and also they had removed the size sticker from the shoe when i asked them for exchange the product from a big size they refused to do so and told me that the amount will transfer in my fashion and you account in form of credits so if still i am not intereseted to shop with them then i have to shop and also delivering time period of them is...
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M
mansoor raja
from Pathankot, Punjab
Mar 16, 2015
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Not initiating Return request

Address: Chandigarh, Chandigarh

I have ordered a LEVIES JEANS on 10 march 2015 against order No[protected]. And the product was delivered also. But I found that the product was not fit at all. So I ask their customer support team Mr Rajender. For the return process but at the first moment only he refused to raise a return request, But as far as return policy mentioned in their website, its clearly mentioned that the product can be easily returned within 7 days of delivery...
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S
saisatish.m
from Hyderabad, Telangana
Mar 7, 2015
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DAMAGE,UNFINISHED GOODS

Address: Hyderabad, Andhra Pradesh

Order no:[protected] Today I have received my order, but I received very damage and unfinished shoes pair (Rock port casual shoes). i am very dissopointed. My advise to every one please stop to purchase from FASHION AND YOU. They don't have business standards....
+3 photos
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S
Sakshi Jagtiani
from Lucknow, Uttar Pradesh
Feb 28, 2015
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Refund not received since more than 15 days

Address: Lucknow, Uttar Pradesh

This is regarding my online shopping at the FASHION AND YOU site. I ordered some products and everytime I made a purchase they cancelled it automatically deducting all my amount. Now I am mailing them since 13th Feb for my refund and not received even 1 reply from them. This really shows no matter how much these guys publicise themselves as standard online portal, from inside this site is actually the worst I have experienced. Whether it...
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M
Mridu Sharma
from Hyderabad, Telangana
Feb 26, 2015
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No return pickup for wrongly delivered product

Address: Hyderabad, Andhra Pradesh

Order#[protected] I ordered a pair of #CARLTONLONDON shoes from #fashionandyou.com, and what got delivered after 2 weeks of placing the order is a pair of over sized shoes from some other brand altogether(on 6th Feb'15).

It's been 20 days since the wrong product got delivered. Despite numerous follow ups and many mechanical copy paste template responses from their support team, I still havent heard from the courier...
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H
himansh.gandhi
from Gurgaon, Haryana
Feb 25, 2015
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Delivered used product & pathetic consumer response

Address: Gurgaon, Haryana

I would like to bring under the kind notice of fashionandyou authorities that

1. In reference to my order number it is most respectfully submit that fashion and you has delivered used product to me and it is not the one instance as the same act of sending used product is the business strategy of fashion and you.

2. It is also worth to mention here that your service is as pathetic as your used products.
br...
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J
jain_nish2001
from Ludhiana, Punjab
Feb 25, 2015
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Not refunding my money

Address: Pune, Maharashtra

I have ordered a barbecue from F&Y & this was the mistake i did (order no[protected] I got the product after 20-15 days That too in damaged condition I asked for refund about 1 mth ago & send all the details, In had made 15 calls to customer care & every time i get the same ans, "it will be done in 1 or 2 days". This company is such a fraud company, they are biggest frauds in online shopping,...
+5 photos
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D
dcruzujwal
from Hyderabad, Telangana
Feb 23, 2015
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Money not refunded

Address: Hyderabad, Andhra Pradesh

i have ordered to sun shades one for Verna and one for Fiesta, but they have sent the same Shades which aren't fitting to either of them. So i have requested for reverse pickup. Despite of making 50 calls they havent refunded my money yet. still they say that i have forwarded the issue, i dont know to whom they are forwarding it. Return for Order No.[protected]...
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