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Fashion And You Complaints & Reviews

www.fashionandyou.com
1.9
Updated: Mar 6, 2024
Complaints 582
Resolved
193
Unresolved
389
So far, so good. Fashion And You is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Fashion And You will keep up the work and continue to help more customers with their concerns even better 🤝
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Fashion And You reviews & complaints page 2

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M
manaswini1
Apr 2, 2019
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neither product nor refund received for a prepaid order

Hi,
I have placed a pre-paid order #[protected] on 30th march 2019. Just after 2-3 hours of placing order, this fashionandyou web site is no more available.
And my paid amount also gone in water. No email response from [protected]@fashionandyou.com. Customer care number: +[protected], +[protected] deactivated. I found one more number from below site:

HTTP://customer-carenumber.com/online-shopping/fashion-and-you-india-customer-ca...⇄br...
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M
Mugesh Ravi
from Chennai, Tamil Nadu
Apr 1, 2019
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received wrong products

Address: Smile Campus, Plot Number 241, Udyog Vihar Phase 1 Gurgaon Gurgaon District Haryana India - 122016, Chennai, Tamil Nadu, 600012
Website: www.fashionandyou.com

I placed an order for 5 dress n all the 5 which I have received is completely different from what I have ordered. I have sent them e mails still no response from them or nothing please take actions n help me get my money back. My order ID #[protected] . Please contact me and never let any customer to get fooled. I was purchasing products from this fashion and you for very long time since 2015, I have placed many orders in the past so I without...
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A
Aina1
from Mainpuri, Uttar Pradesh
Mar 28, 2019
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not received complete order

I placed an order for 5 items. All were sent through ecomexpress under same tracking id. I received only 4 of them, 1 was torn and 1 was wrong product. Now i have written to them multiple times, but have received no response. Their contact numbers are also incorrect. There is no way to contact them. I tried both the numbers provided here also, but one was out of service and the other was a wrong number (That's what they said). There is no...
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F
firdose khan
Mar 12, 2019
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I ordered 5 items in that 3 different

Address: #59/2/3, MESCOM Colony, Near MGM college, Kunjibettu, Udupi, Karnataka, 576101

I ordered 5 things from fashion and you in that i ordered one kurta, top and two leggings all products are different what they showed and sent me different... I am sending mails from day one product i received.. They are not responding... Even i calling them number is not available... Every time they do like this
But this time enough.. They are cheater they should be punished... Please help me......
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N
nitin.garg212003
from Mumbai, Maharashtra
Mar 2, 2019
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still not received any response

Address: Gurgaon, Haryana, 151001

Dear sir

As we want exchange in terms of product because we received all totally different products whether it is in size or brand as we are your regular customer and that's why we can not expect these type of commitment from your side.

I just want to clarify about product

We given order of galvanni wen sweater l size but we received s size so plz change with m size because l size is not available...
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S
[email protected]
from Delhi, Delhi
Feb 28, 2019
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fraud!!! received different and cheap product and there is no option to reach them

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Fashion and you is a big fraud. I have ordered cloths of rs 5000. They have sent me cheapest, poor, defective and completely different product which can never be used. And the irony is this they have mentioned other customers numbers on the invoice. Also no phone numbers are available on the website. The number which is available on google is[protected] which is not in service. Order nos are #[protected] and order #[protected] dated 20/02/2019br...
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J
Jyoy
from Delhi, Delhi
Feb 24, 2019
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no refund no information

Even after writing repeatedly for refund of order #[protected]
I have not received any information from the site
I wish to return the product as either they are the wrong products or of wrong size. I have been emailing them, but no representative has contacted me yet.
Im really disappointed in their behavior. There are 4 products and all of them are not the ones which I had ordered.
I hope the consumer complaints...
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J
Jyoy
from Delhi, Delhi
Feb 19, 2019
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no refund received

I ordered 4 products out of which 3 sent products were entirely different in design, color and quality. The 4th one is of a different size than ordered.
I have been emailing them for the past 3 days, but no one has replied back and the payment status even though i paid fully in cash is till showing as pending.

Now i'm starting to think that it is a fraud site and i dont think i'll ever get my return....
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K
koobies
from New Delhi, Delhi
Feb 17, 2019
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incorrect item, sizing issue and missing items

Address: 122003

I have placed two orders.
1. 1st order has one comoros jacket missing and there is sizing issue with some items.
2. 2nd order has incorrect color sent for the sandal. The second item is is a different product than what was ordered.

I am unable to contact at the number provided and also no response on support email. I have sent multiple email but they simply donot respond. I have hit a dead end...
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A
[email protected]
Jan 27, 2019
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fashion and you website - wrong, damaged items provided but are not responding and not refunding the amount

Address: 560056

Hi,
I have been a customer with fashion and you website since 2010. I have shopped extensively on this website. Based on this, i placed multiple orders on this website. The order numbers are #[protected], #[protected], #[protected], #[protected] and #[protected] and total amount of these orders is rs 11562. I am highly disappointed and dismayed that most of the items provided are not what i ordered.
In order #[protected], out of...
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D
dipak gor
from Ahmedabad, Gujarat
Jan 25, 2019
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poor quality of product purchase with faith

Address: 382480
Website: fashion & me

I had purchased shirts & size & quality was not matched, for same i am trying to customer care for phone call but all numbers are wrong, also i send a mail on customer care ID but till after 24 Hrs pass i did not got call from you end as per your customer care policy customer will get call with in 20 Minutes after a mail received by you.
looking your favorable replay

Thanks
Dipak Gor
[protected]...
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A
[email protected]
Jan 24, 2019
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wrong, damaged items provided, are not refunding amount

Address: 560056
Website: www.fashionandyou.com

Hi,

I have been a customer with fashion and you website since 2010. I have shopped extensively on this website. Based on this, i placed multiple orders on this website. The order numbers are #[protected], #[protected], #[protected], #[protected] and #[protected] and total amount of these orders is rs 11562. I am highly disappointed and dismayed that most of the items provided are not what i ordered. Some are even torn.in one order,...
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R
Rajana u.c
Dec 20, 2018
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worst product - have to return it and refund of rs 1664/-

Address: 560016

Hi,
I had placed an order for anarkali gown (Id is #[protected]) on fashion and you on 7th dec 2018 and i have received it on 12th dec 2018 form yoyo fashions via ecom express#[protected]. As i got worst product and it is not worth of rs.16664/-. Would like to return it and get refunded. I had emailed twice (13th n 17th of dec 2018) to fashion and you and reply to that i got telling...
Dear rajana,

We would like...
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P
Priyaarora0171
from Nagpur, Maharashtra
Dec 13, 2018
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cancellation and refund

Address: Ambala, Haryana, 134002
Website: www.fashionandyou.com

Hi. I have ordered 7 items from fashion and you on 4dec 2018 and paid through debit card. But now i have heard about this company and very disappointed and afraid also as my order was worth 11, 582 and i have paid also. So., i want to cancel my order and want my money back. I have called so many times on customer care but that is invalid no. Also i have written [protected]@fashionandyou.com but no response. Kindly resolve my problem as soon as...
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A
Anchala Singh
from Chennai, Tamil Nadu
Oct 16, 2018
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no response for return request

Address: 122016
Website: Fashionandyou

I have ordered a suit from fashionandyou sold by yoyo fashion surat costing me rs 1799/- with order number [#[protected]. The colour of suit is not as per picture, also quality is not good. Hence i want to return the product. I have written 5-6 e-mails to support team of fashionandyou, however there has been no response to any email. They have not even provided any contact number for customer support. Please help me with the return and refund...
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P
Prem Kotian
Oct 15, 2018
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wrong phone no : +91 124 412 5000 +91 124 490 9400

Address: Gurgaon, Haryana, 490008
Website: www.fashionandyou.com

I have placed an order with fashion and you.com online with order #order #[protected]. On 12th sept 2018, i have paid for the order but still not received designer satin party wear, i have also called the courier co ecomexpress with awb no[protected], they say that (Thank you for writing to us. We regret for the inconvenience caused to you. As per our records, we have received the shipment details only, the actual shipment is not yet handed...
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N
Neeraj Phogat
from Karauli, Rajasthan
Oct 4, 2018
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prepaid order is not delivered

Address: Gurgaon, Haryana, 122016
Website: Fashionandyou.com

Hi,

I ordered some items ob the website on 12th september and paid for the items. Its almost a month and the itens are not delivered to me, infact the ecom express is saying that they havent received the items for pick up. The website is saying that the items are already delivered to mr.

My order number is [protected].

I wrote many emails to the customer care but no one is responding. Theres no...
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G
geet bisht
from Delhi, Delhi
Sep 30, 2018
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want to return the order but no one replied my emails and calls

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have order a semi stitched suits order number is [protected] and the product was not according to the picture so i emailed a return request on 22 nd September 2018 by which they raised a ticket number # is 46690 and also there customer care numbers didnot responding any calls, is this way you treats your customer you people are runiening your image and if i will not receive any positive response from your side i'll not going to buy your...
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P
Prem Kotian
Sep 19, 2018
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my order pending

Address: Mumbai City, Maharashtra, 400052

I have placed an order with fashion and you.com online with order #[protected]. On 12th sept 2018, i have paid for the order but still not received designer satin party wear, i have also called the courier co ecomexpress with awb no[protected], they say that (Thank you for writing to us. We regret for the inconvenience caused to you. As per our records, we have received the shipment details only, the actual shipment is not yet handed over....
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L
Leena Jean
from Bengaluru, Karnataka
Sep 17, 2018
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refund not accepted and cancelled the order

Address: 560064
Website: Fashion and Yo

Hi everybody i ordered an shoe from fashion and you and i cancelled it as it was not my size i receieved a mail from the team with ticket no. But they had sent the item by courier and i had to pay a cod now the company doesnt replies to my mail nor the contact no. Has been changed is wat they say. When i called the first time i had an employee s no. Who says he had quit the company....
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