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Fashion And You Complaints & Reviews

www.fashionandyou.com

1.9

Updated: Mar 6, 2024

Complaints 582

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193

Unresolved

389

So far, so good. Fashion And You is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Fashion And You will keep up the work and continue to help more customers with their concerns even better 🤝

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refund not received against order no. 3000001259, dated 28 dec. 2017

fashion and you order id 200153428

fraud website, should get my refund amount

Refund of the product more than 2 months

Refund not received even after 2 months

Most useful reviews

LG Giffiti vouchers are a scam

Online Shopping fraud

order #3000001238 - ordered 4 items but got delivered only 2

Material not received

Non delivery of item and no response

Fashion And You reviews & complaints page 6

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Address: 110045

Hi

I am waiting since two month for my refund. Please check ASAP. The customer care gives the same reply all the time. Now they even stopped replying. Phobe is not working.

I wanted to shop more but because of this delay in refunds is stopping me. I am a very old and consistent shopper from your site so please resolve my problem asap for orders numbers given below:
[protected]
[protected].
br...

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The products were so bad. Had returned. Its been 2months no refund. Also no response to emaild. Incoming calls have been barred ob their customer care numbers. Its ridiculous. Order#[protected]. Everytime i mail, i get only automated response. No proper response .not able to call as there is no phone numbers listed anywhere which could be contacted. Products were picked up in jul and thats it. No response.they say technical difficulty. I wonder...

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Address: 600012

Website: Fashion and You

The order has been returned by july, but the refund has not been initiated so far. I already faced a similar issue regarding my refund. Why are you making complications with such simpler things? I didn't ever face such situation with other leading online stores. Since i had a very good shopping experiences earlier & i love the collections at fashion and you, i keep coming back here. But, if you people going to be in this same manner, i have...

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Address: New Delhi, Delhi, 110002

Website: Fashionandyou.com

I have ordered a brijraj saare which is confirmed by the vendor. Whenever i email them they sent a mail but there is no action. I am shopping from fny from last 6 years. I have never faced this type of behaviour. There phone no ia not working[protected]. We can only have communication by mail. So kindly tell me when i get my product? Please fny dont do this. Hope you will not dissappoint me....

+1 photos

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Website: www.fashionandyou.com

I have returned partial orders due to size issue.
There has been more than 26-30 mails to them, still no refund of order.

I had returned items in july first week only.
Also, i am a very old customer with them. I had almost like shopped for 50-60 k previously.
But very bad experience this time. I wont recommend anyone. I urge them to send me the store credit of the same and more amount as we should br...

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I ordered 4 items from FnU Order ID[protected] they not refunding my money... I keep sending mail .. but still i am didn't get my money...

Worst experience for me.
and i will suggest other customer not to purchase from fashionandyou its totally fake....

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Address: Gurgaon, Haryana, 122016

Website: www.fashionandyou.com

Fashonandyou is not providing refund from last few months. i have followedup with them regularly, eveytime they say their refund system is not working, please give us some time. They said that they are not refunding monet for anyone from few months.
@Everyone, please dont buy anything from them. In case of return you may have to believe that your money is gone.

Order number is[protected], complaint is from April and now...

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My order number is[protected]... They gave wrong product... And promised to refund... But i haven't gotten my refund so far... It's amount of rs3027... It's been more than a month now... They have no telephone number... Only converse with emails... And they only give auto generated emails... Please give solution to this problem... Whenever i ask them about my refund i get auto generated mail from their system... That they are trying to resolve...

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Hi,
No one listening at fashion and you. I had placed my order in the month of june and returned it early july but i am yet to get a refund in spite of multiple follow up. Can you pls help reaching out to them and getting my refund.

All customer care reply is since last 3+ weeks:
Dear jaswant,

Thank you for writing to us. We apologize for the inconvenience caused to you. As the returned product...

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Address: Jaipur, Rajasthan, 302021

I haven't still got refund in my bank account
It's been over 9 weeks now
My order numbers are as follows
[protected]
[protected]
[protected]
I had returned the orders as there were size issue.
All their promises have failed
I want my money back asap
They just cite technical issue as a problem in returning my money
I have been writing them mails asking for my refund but...

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Address: Gurgaon, Haryana

Website: www.fashionandyou.com

I placed an order for a maroon palash saree and instead got red colour of it.
So i mailed them and they accepted my return request and got it picked up from the address. This whole thing happened on 25th may.
From then they have to refund me amount of 1650 or so and they are not refunding it.
Everytime i enquire about it they say that there is a technical problem give some more time n so..
Order number[protected]br...

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Address: Gurgaon, Haryana, 122016

Website: Fashion and You

Fashion and you is a 4th grade online shopping site ever i have seen. Their customer support doesn't pic up your call and didn't reply of your mail. It's about 20 days to return the product but they didn't make my payment yet. I am suggesting you all please do not shop from this site anyone. Fraud shopping website. Be aware. Experience tells everything and i have full of experience about this fraud website. If you want to return any product...

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Address: 560076

Website: fashion

I had placed the order on 29/5/2017 from fashion and you for home decor item order no[protected] but i got wrong order delivered so i raised the return for the order which was picked up on 6 june its almost a month when my product was picked up where fashion and you customer support just gives fake assurances that there is some technical issues on there end so they cant process the refund at least i have written 20 plus mails to them they...

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Address: 500081

Website: www.fashionandyou.com

I've placed order[protected] on 19-may-17 for loafer shoes on www.fashionandyou.com website. The product was delivered on 29-may-17 with different color and the size of the shoe was not correct. I've raised return request and the return product was picked by one of the logistics. Its been more then, 40 days i've been chasing for them for refund or replacement of new product but every time i ask them i only get one standard reply from them:br...

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Address: Mumbai City, Maharashtra, 400031

I had placed an order on 16th May, 2017 vide order no.[protected] which was delivered to me by your courier services.

The product ordered was of improper size to me and unfortunately I had to return the said product to your good selves. The product was returned on 26th May, 2017 and there have been several email exchange with your counterparts, wherein your counterpart have taken my bank info for initiating refund to my account...

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Address: 560037

Website: www.fashionandyou.com

Got defective product (Sari) orderid :[protected] from fashion n you. Which was returned on same day 27may17.
I am doing a follow up with the team since last 20 days on the refund but they are saying we cant give you refund now as some technical issue is there.
But at the time of making the payment today everything is fine, then why cant they can process the refund.

They are repetitively saying give us 7-8 days...

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Address: Pune, Maharashtra, 411001

Website: Fadhion and you

Totally fraud website. I have received damaged and lowest quality products from them which they charge me more. I have complaint them and returned. But they still not refunded my money. I have tired of sending them reminder. I just want to contact them but they have fake numbers on all website. Someone please help me to get there ceo email address so i can complaint him about such a fraud team and services his /her company is providing. br...

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Address: Gurgaon, Haryana, 570017

Website: Fashionandyou.com

I ordered a saree and received a defective product and returned as it was a defected item. I initiated a procedure to return it on the same day and handed over the defected item to the courier boy on may 2017 but still i have not received my fund. I have mailed them but didn't get any significant revert from their end despite an automated generated response. Kindly help me in this regard as neither they respond to my mails nor do they respond...

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Address: Kanpur, Uttar Pradesh, 208005

Website: www.fashionandyou.com

My name is anant singh, i ordered a pair of reebok sport shoes in beginning of may 2017, i unfortunately received a damaged product and placed a return/refund request the next day and it was picked up by the courier person, till this phase it was all smooth and hasslefree process. Now it has been almost a month since i returned it and have not receive the refund yet, tried calling fashion and you customer care but no one ever answered a single...

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Address: Gurgaon, Haryana, 122016

Website: www.fashionandyou.com

I ordered few items on 1st may and received them on 3rd may 2017. I took 3 of them and returned 1 as it was a defected item. I initiated a procedure to return it on the same day and handed over the defected item to the courier boy on 4th may but still i have not received my fund. I have mailed them but didn't get any significant revert from their end despite an automated generated response. Kindly help me in this regard as neither they respond...

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