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Fashion And You Complaints & Reviews

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Last updated Mar 6, 2024
Complaints 582
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Gurgaon
Gurgaon District
Haryana
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122016

Fashion And You reviews & complaints page 21

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F
Fumakia
from Kodinar, Gujarat
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Delivery

Address:Gujarat

Hi,
I have buy a product from online shoping site fashion and you.order #2386737. I placed this order in the month of 09/14/2012 and this site give us assurane of getting the product in 4-5 weeks from the date of order. Today is 25th of october and still i have not got my product inspite of 4-5 complain to their team.can you please help me to get my product as earliest as possible.

Thanks,
Shrina...
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B
Bidisha Tripathi
from Bengaluru, Karnataka
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not refunding the money

Address:Bangalore, Karnataka

Hi

i did a online purchase from fashionandyou.com and paid with credit card RS 7500. The details of purchase for order no 2355556 as follows

2355556 07/09/2012 Carlton London Ballet Shoes 1 499.00
2355556 07/09/2012 Resham Work Lehenga 1 6,999.00

The lehanga they sent was completely damaged ans the shoe was bigger in size.
After complaining they agreed to refund me for lehanga and...
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H
Harrased
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered

Address:Mumbai Suburban, Maharashtra

I had ordered a perfume from fashion and you on 21st sep 2012 and today is 16th oct and I haven't received it yet. They promised to deliver with in3 to 4 weeks and we are in 4th week after purchase date and the status still shows to be dispatched.

When I called the customer service like a parrot he kept repeating his well rehearsed script that a complain has been raised and I will have to wait for 72 hours. This is a...
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F
fatima aliza
from Lucknow, Uttar Pradesh
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not proper product

Address:Lucknow, Uttar Pradesh

hello my fashion and you product order number is 2446575 . i ordered 3 bedsheets and two mats but they have delievered me three bedsheets yet only and the fabric of bedsheet ids not proper and its internal packing is not fine and it lokks quite dirty kindly look into the matter and solve my problem a have done pre payment through my bank of baroda debit card. thank you my id is [protected]@gmail.com...
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S
sablokj
from Vepagunta, Andhra Pradesh
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Cheapest Quality possible

Fashion and you, please try and not atleast CHEAT your customers. You show jazzy sunglasses with big brands attached, but in reality that all is a SHAM.

My order number 2407306, what was shown on the website was Harley Davidson glasses, very clean and good looking. What I get in hand, cheap plastic material based glasses, with even the plastic coating is eroded at places. When you call them and tell that you are not satisfied,...
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T
tarunchanchal2012
from Noida, Uttar Pradesh
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deny delivery of order

Address:Gautam Buddha Nagar, Uttar Pradesh

hi
i m tarun from noida. i used to do online shopping from www.fashioandyou.com
recently they denied the delivery of order by saying that u hav used one voucher against multiple orders.
i want help regarding this dispute.

tarun chanchal
mobile no. [protected]...
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S
shilpaarora989
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong delivery of order

Address:Nagpur, Maharashtra

it has been more than 40 days that i ordered one 3/4th tights red coloured from fahionandyou with order number 2377639,,initially i had to struggle alot to get my order delivered and now when i received it, to my shock its white in colour instead of red with a small size than i ordered and when i asked them about the replacement procedure they are not giving satisfactory answers and instead just giving me reference number of my query each...
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sonika thakur
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelled the order without informing

Address:Panchkula, Haryana

Hi ,

I ordered a kurti from Fashion and you site. for around 3 weeks the status of the order was to be dispatched and suddenly wen i checked one day the status was changed to cancelled without any notification. i then myself inquired by calling there customer support number which is not a toll free that what happened with the order. their reply was mam we are sorry as the kurti is out of stock. i was shocked on hearing this...
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L
lamiyamanked
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud sizes & brands

Address:Maharashtra

I purchased a pair of shoes from Fashion and You, and when i received thee products it stated size 38 but was bigger than size 41 also. So i called and asked for a replacement for thee same for which i was told there is no replacement policy and I can at max return thee product. I was OK withe that also as i had no option. I had called on 15the September 2012 regarding return of thee product and till date no return pick has been done and...
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S
sheetal1108
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipping charge adjustment

Address:Maharashtra

My first experience with Fashionandyou has turned out to be nightmare, I ordered for 2 things one kilkari dress for my baby- frankly speaking the way it looks on net and they it is is far more different, its made out of some cheap tissue material which I would only care to give to beggers on roadside.

Another mistake I bought Classapart Diva Dress worth RS 899 and trust me it was completely waste, the size mentioned with the...
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M
Mehnaz Ara
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rg: Return Policy

Address:Gurgaon, Haryana

Hi,

My Complaint is I bought one Printed Kurti on Online Shopping and found defect and returned back , From Customer Care I was informed that I would be getting maximum of Rs 150 Courier Charges. My Courier Charge is Rs 120, but I was credited with amount Rs. 30 Only, When I called they are saying return policy is Rs 150/Kg, but there is no slab rates stated anywhere in the link. I lost my 90 Rupees in this transaction.br...
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A
amalve
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong color saree delivered

Address:Hyderabad, Andhra Pradesh

I placed an order for 2 kurtis and a saree online on Fashionandyou.com and paid the full amount through credit card. Order ID on Fashionandyou.com is 2279264The 2 kurtis were delivered first to me. And, after a week saree was delivered. I ordered for rust color saree but, a black color one was delivered. When complained to the support, they say I need to take the photograph of the saree and email them so that they can confirm that I am speaking...
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K
Kavita Sharma
from Chandigarh, Chandigarh
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refund my money fashionandyou.com

Address:Solan, Himachal Pradesh

on 16/08/2012 i made a payment for lehnga which i was trying to purchase from fashionandyou.com while doing payment i recived a message that 6999 rupees has been deducted from my account but fashionandyou.com showed me unsuccessful transaction and cancelled my order they told me to contact bank .....i contact the bank also but they didnt help me they are telling me that they have transferred the money to the merchant so consult the merchant...
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R
REMIX1958
from Delhi, Delhi
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NON DELIVERY

Address:North West Delhi, Delhi

I PLACED AN ORDER ON 14TH JULY AND IT WAS DISPATCHED ON 31ST JULY WHICH WAS INTIMATED TO ME THROUGH AN EMAIL. I WAITED FOR NEXT 7 WORKING DAYS IN WHICH I WAS SUPPOSED TO RECEIVE MY ORDER BUT IT WAS NEVER DELIVERED TO ME. I CALLED THE CUSTOMER SUPPORT THEY LODGED A COMPLAINT AND A COMPLAINT NUMBER WAS ISSUED TO ME WHICH IS 2151872 AND WAS ASKED TO ME TO WAIT FOR NEXT 72 HOURS. I WAITED FOR THIS PERIOD TOO AND THEN AGAIN CONTACTED THEY SAID...
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Anamika.M
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account get debited against an unsuccessful transaction

Address:Rangareddy, Andhra Pradesh

Hi,

I placed an order in fashionandyou website one week before. But the transaction went out to be unsuccessful. The order status came as cancelled. However my account get debited with amount 1998/-. When I followed up with the support team they ask me to provide screenshot of my bank statement to serve as proof of my account got debited against fashionandyou. I sent mail with the screenshot and got a reply that there is no...
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C
cutieasmi
from Noida, Uttar Pradesh
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not refunding money

dear sir/madam,

i ordered Carlton London Wedge sandals from fashionandyou.com, order number 2081455, case 313871 worth 1449.00Rs. on 29th june. They sent me faulty Sandals, and as per their rules and regulations i registered a complaint and dispatched the faulty product within 10days of their registering the complaint. Firstly they told me that they have not received any package from my side, and created a mess for almost a...
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P
prateekchoudhary
from New Delhi, Delhi
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Very poor service

Hi

I placed my order on 5/07/2012 My order number is 2100747. Till now my order is not placed to me..More than one month is passed my order is not delivered to me..

This is the service of fashion and you.

I am not expecting this type of service from fashion and you.

~Prateek
[protected]...
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R
Rajani J R
from Bengaluru, Karnataka
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Ordered product not delivered.

I had made a purchase using debit card payment with order no: 2045664 on 21/06/2012. The product was not delivered. I had to cll in 8 times to register complaints. I didnt receive any response about the complaints. Thet kept on giving me 72hrs ETA after which i didnt even receive any response even via mail. I was suppposed to get a proof of delivery which was also not received. Now when i called, they put me on hold for 10 min and disconnected...
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A
Ana Pucic
from Pune, Maharashtra
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refund issues

Address:Maharashtra

I have been shopping online from Fashion and you over 1 year.My experience was good till now.I returned 2 products order no.1860203 and order no. 1853425 at 24 of May(1.199,00R and 999,00R)
Before I send this products I call customer service and send email to notify them.After one month I call to see why they didnt give me refund.First they clame they didnt recived any notification from my side that I am returning this products.I send...
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Mamta Malik
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reverse pick up

Address:Faridabad, Haryana

I have purchased a banarsi silk sari in pink color from fashionandyou.com vide order no. 2064434 [Case:307263], they sent me a sari which is not banarsi and color is also not pink. Also the stuff is not silk. Then on 11.07.2012 i requested for reverse pick up but there is no reverse pick from their side. i had sent several emails to [protected]@fashionandyou.com, but there is no reverse pick up call from their side....
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