Claimed

Fashion And You Complaints & Reviews

1.9
Last updated Mar 6, 2024
Complaints 582
Resolved
193
Unresolved
389
Quick Links
Statistics
Share
Contacts

File a complaint to Fashion And You

Having problems with Fashion And You?

File a complaint and get it resolved by Fashion And You customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Fashion And You
Customer Service Contacts

Fashion And You Phone Numbers

Phone
+91 124 490 9400
81
86
+91 124 412 5000
33
58

Fashion And You Website

Fashion And You Head Office Address

Smile Campus, Plot Number 241, Udyog Vihar Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

Fashion And You reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
techaryan
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my money not returned to me

Address:Gurgaon, Haryana

I purchased a product(wrist watch-LAFUMA) which was not at all appealing and justified as per price.It was defective as well as cheap imitation of luxury watch brands,due to which I requested company to take back the faulty product and refund money.The company(fashionandyou.com) credited my account with that amount in the form of promotional voucher which also had expiry date.
Now that the voucher has expired and company is reluctant...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mridula Bhatt
from Sikar, Rajasthan
Report
Copy

delivery of wrong size

Address:Uttar Pradesh

I have had a positive experience of online shopping before i purchased items on www.fashionandyou.com.
order no.1869928.

I ordered 2 items to check if this new online portal is reliable one and to my shock i found despite the big advertising promises its "do shopping here at your own risk".

firstly i receive only one item and secondly the jeans that i receive is size 24 when i ordered for a 30...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
payalch
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Customer Handling and bad quality of products

Address:South Delhi, Delhi

This is about an extremely poor experience with the online shopping company "Fashion and you.com" I ordered two products form their website and both of them were far from how they were described on their website. The colour and fabric are not even close to how they have shown online.

Morever, when I called them to get a resolution and request for the goods to be taken back, they harassed me by asking unnecessary...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
K
kimmy_sanju
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order No.1615110

Address:South West Delhi, Delhi

Sir/Madam

On 14/03/12 mid-night around 11.30 PM i order/purchased online (www.fashioandyou.com) a mobile handset of HTC CDMA DIAMOND but when i read reviews about this phone from other websites that it phone is SIM less & work only with Reliance CDMA services, i found it was useless for me thats why i cancel the Order within 2 hours of purchase. As per there terms & condition i can cancel the order within 24 hours...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sowmya1
Report
Copy

cheating/fraud

Address:Karnataka

I have been trying to follow up with your team for an issue for over a month

MY friend was referred by me and has bought some stuff from fnu

Ideally I should have got credit of 1000 points- till date I have not got it and eveyrtime I follow up they claim that name and phone no is not updated- I have sent them not one or twice but thrice the screen shot of the same where everything is updated clearly
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
navne35
from New Delhi, Delhi
Report
Copy

My refund hasn't been returned since last two months

Address:Chandigarh

I had ordered a tunic(women's clothing) on 25.2.2012 order number -1514120. I cancelled the order before 24 hours only to be told by their representative that the item was dispatched. This item was worth Rs 999 which i paid with my store credit.I have given innumerable calls to these guys with no action being taken. My money is lying with them since the last 2 months and i haven't got a refund. I'm wondering what is happening.Its...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
tvibhute
from Mumbai, Maharashtra
Report
Copy

non delivery of bought item

Address:Visakhapatnam, Andhra Pradesh

Dear sir i had placed an order on Fashion and You on 27-02-12 Order Number :1529456, till date the order has not been delivered. i had made several complaints regarding this via mail but the product is still undelivered. They had responded the mails and given a token no ticket code: 266539. i also called their customer care and got the complaint no : 1580406. I request you to please look into the matter as already 2 months have passed and...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
angelarora
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud site

Hi all,

I have ordered dress worth Rs 2950 from Fashion and you (FNY) site, order no. 1491701, dated 21 Feb 2012.
As on today 25 Apr 2012, I have not received the ordered goods as well as the refund.

I have further drill down the matter, the Aramex parcel no. [protected] given against this order is actually a RTO shipment, which means this shipment is going back to FNY, parcel is dispatched on 2 Mar 2012...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Bangalore, Karnataka

Hi,


My name is Anupama.I have placed a order of one Saree over "FASHION AND YOU" through online.And i have paid the amount also through net banking.It has been a more than a month,i didn't get my order.

I have logged so many cases under fashion and you customer care.But i did not got any response.I didn't even got my money back.
With out sending me any order they have...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
azharmansuri
from Ahmedabad, Gujarat
Report
Copy

Not Deliver my order

Address:Gujarat

Fashion and You Fraud
I have order from fashion and you and they are not deliver my order and they are said me product is not available......
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Hi

I ordered an Adidas belt priced 799R.s. from Fashionandyou.com on 24th December 2011, it's been 5 months and I haven't yet received the product.

My Order no :-1233533

I have called the company a multiple times and every time they raise a complain and tell me to wait for a few days more and I never get a call back from them. I did ask for a credit , but the executive there told he...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Punit2004
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FAKE PRODUCT

Address:Bangalore, Karnataka

I ordered a Davidoff Cool water on Fashion and you , 125ml EDT . I got it for a deal of 1750 Rs . Product dispatched on 14th of Mar , and dispatched via
Aramex Blr ( most unreliable courier company) which I received on 21st or 22nd March . I was excited to have this perfume again , but to my disappointment and shock this was fake . The bottle itself looks fake and what do i tell about the fragrance?

I tried contacting...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
shilpa439
Report
Copy

non delivery/false details

Dear sir,

I had ordered a garment on thursday 15th march from their website. It said it is an express delivery to be shipped in next 24 hrs. I received the dispatch details with tracking id which is still invalid. The delivery has not happened. I have sent complaint mails but every time they ask for 72 hours. Its almost 18 days. I requested for cancellation but they refused saying it is being dispatched through blue dart hence...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
m2shines
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered

Address:Chandigarh, Chandigarh

I order 3 tshirts from fashion and you. Since the site mentioned that it will take around 21 days to recieve the items, i order almost 45 days in advance of my travel.
When i got an sms with the courier tracking number i was shocked to see that the courier details showed the address of delhi.

I called at fashion and you customer care several times and everytime they told me to wait for 48 hours.

They were...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
G
Gitika Pahwa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake items sold

Address:North West Delhi, Delhi

I ordered a Tricaon dinner Set on 2nd Feb,2012. I got the delivery in 6 days. I started using the new dinner set from 20th Feb. Not even a month completed one of the small bowl made of steel cracked. I was amazed to see how can a steel utensil crack since I have other utensils absolutely fine from last 15 years.
When I called the customer service they said the items can only be returned in 3 days of the delivery. I told them if the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
poboxnaren
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment return delay

Fashion and You....NEITHER FASHION NOR YOU..I think this is the right name I must suggest them to use for their web site. I am so frustrated with their pathetic service and victim of the same for past one month.
I booked a shipment (Order # 1507249)as a surprise gift for my friend’s daughter. Even after mentioning his name clearly on the shipment address, they send the product with my name which was returned by the my friend’s...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vishnu Chowdary
from Hyderabad, Telangana
Report
Copy

Irritated Messages

Address:Hyderabad, Andhra Pradesh

my number :[protected] iam getting lots of irritation with this Fashionandyou earlier i have been posted one Complaint about this please respond for me..and unsubscribe my mobile from Td-Fny [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
Chhaya Malik
Report
Copy

incorrect order - not replacing

Address:Gurgaon, Haryana

I am regular buyer from this site and always appreciated good products and services and have shared the same with my friends and colleagues, but this time I was shocked to see my order which was delivered on 3.7.12. I have ordered a saree on 27/Feb/2012 , and received the confirmatory mail for the same. BUT what I have received was totally different from the saree what I have ordered. This is totally unacceptable and intolerable. I have to...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
C
Chaithra M Bhat Adiga
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

http://www.fashionandyou.com HORRIBLE CUSTOMER SERVICE, PRODUCTS DELIVERY AND PRODUCT QUALITY

Address:Karnataka

I THINK FNU DOESN’T TAKE CUSTOMER COMPLAINTS SERIOUSLY AT ALL, even from their loyal customers. If you try and solve one, there’s yet another one around the corner. Really I’ve never seen such UN-PROFESSIONAL SERVICE from any shopping website.
Last time it was a wrong order n this time it’s a glitch in their system for which I had to pay extra cash on COD. I however want FNU to reimburse the extra amount to me. And I do not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vikas41
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery

Address:Ajmer, Rajasthan

Order No. Date Product Qty Total Value(incl VAT) TrackingID PaymentMode Status
1554304 02/03/2012 Dhwani Tunic 1 479.00 - Netbanking To be Dispatched/In-Transit

I am a regular online shopping customer, and till now i have been very satisfied with the online services of various sites but the worst experience of my online shopping is the present status of an order placed...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy