Fashion And You Complaints & Reviews

I am Utkarsh Kumar, and I ordered this Product (ID 3156411‏) from Fashionandyou.com. However, I was not satisfied with the product and chose to return it. So I did whatever was required, and the delivery boy picked the product from my home - with the return label on it. They said it will take most of 15 days, but now it is a month. I have returned some other orders too, but they never take this much time. Have sent 3 emails to them with...

Hi, I ordered 3 suit materials from Fashion and you by using credit card payment

1. I ordered yellow and purple Chanderi cotton: on 28th June, on 14 July, they delivered me a complete different product (yellow and green suit complete different pattern).

2. They are not refunding the money, rather than F n Y sending me snap shorts of suit I ordered, they are asking me to send proofs. Despite arguing for 1/2 hr...

Hi,

Fashion and You is the worse e-commerce site. I had ordered a Clavin Klein Tshirt on 20th June, 2013 but unable to find any delivery. I called them many a times at fashion and you customer care but they have given so many excuses like -

1. Technical Issue
2. You will get a mail or call within 24 hrs
3. Your issue will resolved by today EOD and many more

Please don’t...

I have placed an order with no. 3139972 on 27/06/2013 via net banking and as per their policies it was supposed to be dispatched within max of 7 working days and delivered within 14 working days. Today is 13thjuly2013 and their 7 days for dispatch and 14 days for delivery are already over and still I haven?t received my product. I have also placed an complaint in their call center and they told me that they will reply be back within 72 hours...

Non refund of wrong product
Order no 3105771

I ordered a pair if jeans online. I was sent the wrong size. When I complained, I was asked to return it and told that they will issue me a full refund.
On June 14th, a courier person from VDeliver Courier took the parcel from my house. Ever since then I have been following up with fashionandyou regarding status of the returned product.
They say they have not...

ir, i have paid an amount of RS 3,999.00 to http://www.fashionandyou.com/.( order number:-.2878806)for a Poly Dupion Silk Saree with Blouse..but after some day they have stated that the order is cancelled but and the day before the order was cancelled my banck amount through which i have paid the was closed,,,the company claims that they have refunded the money but i cheked with the bank as weel as with bank statement that there is no transaction...

I purchased a Men UCB Polo T Shirt in light green color against order No. 3085578 on 29/05/2013 worth Rs. 799.00. After receiving the same my husband tried it, and found it is loose in the fitting. So next day morning, I complaint to return the product back by Fashion and you. They filed my complaint and picked up the T shirt after three days on 5th June 2013 through V Deliver courier. As per their return policy there is no exchange term...

I ordered 3 automatic soap dispensers from fashionandyou.com which was delivered to me in due time; upon checking I realised that the items were defective.
I immediately notified the company and a reversal was arranged for the same.
I returned all the three items in the same box package as received, date of return: 30.05.2013.
After a few days they issued me a refund only for a single item instead of three.
I have...

i ordered a saree, through fashion and you online shopping on 6 th of may 2013,of order number 3037046.as i was supposed to get my consignment within 15 days in worst case, and now its going to be 1 month yet not received my item. several times i made call to their service centre but they are just again n again lodging complain nd keep on telling that we are not getting any response from courier service so every time i am told to wait for...

I HAVE PLACE ONLINE ORDER 2 WEEKS BEFORE ON FASHIONANDYOU.COM I PAID THE MONEY VIA DEBIT CARD, MY TRANSACTION WAS SUCCESSFUL, IT WAS CONFIRMED BY MY BANK WEBSITE AFTER THAT THE PAGE WAS REDIRECTED TO LOUSY FASHIONANDYOU.COM PAGE IT SHOWED AN ERROR TRANSACTION FAILED.

I FOLLOWED UP WITH THEIR USELESS CUSTOMER CARE THEY REPLIED WITHOUT CARE THAT THE PROBLEM IS IN MY SIDE & THEY SAID MY MONEY HASN'T BEEN RECEIVED BY THEM.br...

I have placed an Order with fashion and you on 5th May 2013, they claimed that they have delivered the same to me on 14th May 2013. However I have not received the product. I have called up the customer service team to log a complaint against the same arrange for proof of delivery from courier service from the courier vendor, which they are unable to do so till date.
They have given me one complaint no: 3053427
and i have spoken...

FashionAndYou is the most pathetic online shopping service i have ever used. Their customer service is very bad. I returned two products to them and they lost one of them after the reverse pickup. Upon asking, they blamed me that i would have not given the packet. When I told them that I have the confirmation from courier guy who picked the packets that he has delivered two packets at company warehouse, there was no response from FashionAndYou....

This is about the irresponisibiity these guys are showing in regarding of my order 2967155 It's been 15 days that I have sent the product back and there's no update till now This was once my favourite online shopping website but not any more.I have sent the product back and I dont understand why are they are postponing the proceedings...I want my refund or the store credit back or I am going to take a legal action.Fashionandyou...

i had ordered a shirt of Rs.899 from fashionandyou website on 26th of january with sbi debit card. due to some personal reasons i cancelled that order after 20 min of my order. on that day i lost my purse and i had to block the debit card. they did not refund my money. in these two month, more than 15 times i have complained. but they are not responding to any of my claim.once they told me, it was your fault to block your debit card. i want...

I had purchased an item worth Rs.1699 from www.fashionandyou.com on Jan 7, 2013. The product has not been delivered till date and they have updated the status for the order as Delivered without any proof. The status on the Courier site i.e. Professional Courier is still showing as in transit. The customer care of fashionandyou.com is not fit for anything. They have the same reply for past 2 months that they are unable to get the proof of...

They are not initiating my return by saying that you have to intimitate us within 3 days of receiving of the products and its only 4 days in my case but they are not entertaining my request saying they have this policy.
so i just wanna ask where the hell your goes goes when it comes to delivery,when you delay not in days but in weeks,by saying you will get this product by today ,by tomorrow,sorry sir delay ho gaya.
And i m...

Hello,

I have received the credit of rs 3397Rs in my Account. I am going through your website each day and checking which product to buy and simultaneously checking consumer form. I am not able to buy anything from your website after seeing lots of complaints for ALMOST ALL your product. I have been through a very bad experience TWICE and don't want to go through it again and waste my hard earn money. It creates lots...

This is regarding Order Number 2799410 , I placed the order almost a month back received it after 2 weeks, the size of shoe was not correct therefore i returned it which again took a long time ,even after continual reminders I am not given the store credit ,they keep on saying that "The refund shall be processed after the product reaches our warehouse and passes our internal quality checks" since more than a week, Now I cant wait...

I purchased 2 tops from Fashion and you in the monthe of October. PFB the details:
ORDER SUMMARY - Order No : 2508594 | Order Date :[protected]

Product Unit Price Quantity Total Rs.
Pepe Jeans Top 521 1 521
Top 426 1 426


Discount 0
VAT (10%) 49
COD Handling Charges 0
Shipment 0
Courier Partner DELHIVERY
Order Tracking Number [protected]
AMOUNT...

I would wish to state through this forum, that fashion and you is the most unethical brand to be shopping with on the online shopping forum. They have zero customer centricity. I had place an order.Order Number:2733257 for which i had received a wrong product. They said their could be a technical error and they could not ship the actual product as it was out of stock. I had agreed to an arrangement of the remaining amount to be refunded...