Fashion And You Complaints & Reviews

I bought two handsets from Fashion and You in first half of 2012 - one had a reinstalled OS (HTC windows phone) and would freeze intermittently and the other a blackberry phone didn't work from day 3 and nothing could revive it I lost Rs 18000 due to this Beware consumers this website does not guarantee fair deals for its customers...

Hello, This complaint is regarding the referral bonus that was promised as a normal person for shopping from Fashion and you and they haven’t keep up to the words. I have referred one of my cousin to this site for RakshaBandhan purchase and he has purchased a hand bag for his sister, however the referral amount was not given to me. When called the customer care regarding the same they have given a bull answer saying that the referred...

I order one pair of shoes order no. is 4043159 dated 23/07/2014 and recived very third quality product . At the time of order in description of material showing leather shoes but when i received the product material is not leather it something else like rexine or etc but i am sure its not leather. so you are requested pls do needful at earliest. and plz find attached recived shoes snap shot for your reference. at the time...

My sister bought a product (order ID: 3882870) but because of the bad quality product a refund was made. Product taken back. The refund made was in the form of store credits of 799. As per the site the refund for COD related returns cab be NEFT'ed to the given bank account. At first this did not happen. The policies are mentioned at http://www.fashionandyou.com/cms/returns So we were okay to keep the store credits for later use. But...

I received an order on 28th July. Now they have return policy to return within limited period of time. SO I sent the email same day when i received the order that I want to return it. No ONE responded. So again, I sent email. By Now I have sent 5 emails with pictures twice. Also, I spoke with them on phone. I told them I dont like the fit, so please take it back. Apparently the customer care lady wanted a PICTURE !! Because I told her i dont...

HI, , I have been facing this issue from http://www.fashionandyou.com/ very frequently. The first time I faced this issue waswith reference to order 3975855 placed on 23.06.14(Faux Georgette green suit), the delivery of which was delayed and finally the order was cancelled after several follow-ups from my end.As this was the first time, I considered it must be a genuine reason and agreed for the refund towards this order. I faced this issue...

Hello Sir/Ma’am, Bought a "Chanderi Cotton Blend Suit and Dupatta" on 23/07/2014 with Order NO: 4046354 .Its already 8days over, but did not any email from you regarding my product delivery. Neither you reply through email nor Twitter. Very very disappoint with your service. If you can’t deliver product, please refund me ASAP. Thanks...

I have purchased 2 dresses from fashion and you on 9/7/2014 and 10/7/2014 respectively but I haven't received my orders till date. The order number is 4012010 and 4011023. I would like to know why it's taking so long to deliver the goods. I also tried calling a couple of times to the customer care but the number is not in use. Please help me to get the orders cancelled and refund the cash....

i had placed an order of an amount of rs-2499 on 16th july 14...still i hv not received any intimation from fashion and you yet. my order number is 4028848. pls help me in either getting my shipment or my money refund. farina [protected] i also would like to take actionable step against such a substandard fraud online shopping site....

I am nazu dafedar and I have account at Fashion and you last one month. I have Procure one product from website fashion and you “Faux Georgette Suit, Dupatta and Inner” and last one month I’m continuously following for delivery of product. Every time customer care given me answer product not received from vendor we will deliver to you next couple of days. But till it’s not received and on net website showed status...

Hi, I do regular shopping with fashionandyou.com, and not only one time but several times i faced problem with their courier partners, from where they find these kind of worst courier partners that god only knows. Several of my orders reach bangalore from delhi and other places in 2 days but their courier partners deliver after 4/5 days(within bangalore) even in some cases after a week time. Even i made several complaints to fashionandyou.com,...

I ordered for a silk stole and when i saw it in real, it was disappointing. I placed a return request on June 16 2014. Order No: 3934205 They said they can not return my money, they will give store credit. Return pick up happened on June 20th 2014. Since then i've been struggling to get a proper response from customer care. I received a mail from "Hitesh Sethi, Customer Support Team" that the returned product is going through inspection. When...

I purchased one pair of shoes on 19th April at http://www.fashionandyou.com/ website, details below:
Order no 3823684
Amount Rs.799/-
Mode of payment Credit card
Dispatch date 21st April.
Since the shoe had uncomfortable fit, I requested for return of the same 25th April'2014 and have been facing the following issues since then:

1. After repeated requests and follow-ups (phone/emails),...

Dear Sir

I have ordered a dress on 14.06.2014 no. 3956679and made full payment. But so far I have not received any order confirmation or delivery status from fashionand you. I am unable to call them. their phone is always engaged. Kindly help me to get the ordered cancelled and credited to my credited to my credit card a/c.

Pls help me.

Thanks and Regards

Mahalakshmi...

I ordered a Ferrari Black Deodrant (order no.3940415) on 6th June 2014 which was delivered to me on 11th June 2014. As soon as I received the courier, I opened it only to find the product not being genuine. The followings were the reasons: 1. The bottle has a dent in it right across the centre over SF sign. (Snapshot IMAG0089, IMAG0090 & IMAG0083 attached) 2. The Scuderia Ferrari (SF) sign is just a sticker clearly pasted on the bottle....

The site sucks. They are not ready to take my return order. It was never mentioned while ordering that you cannot return back this item. Plus they always take away shipping prices and never refund that. Websites like Myntra and Flipkart are awesome in those matters. Never buying from FashionandYou again. Oh wait, forgot to add...when you return something, money added as store credit BUT when u order something next time, it takes that money...

I had purchased one article from online website www.fashionandyou.com on 11th of April'2014 (Order No. 3801897) which was supposed to be a present for my wife whose birthday was on 18th of April'2014 - enough time for the material to be delivered before that. After placing the order when I called up the customer support I was shocked to learn that they will dispatch the goods after 21 days. Even then I agreed to take the delivery. Meanwhile...

I had ordered four diffrent products. they cancelled two saying no stock. N products i got were also not satisfactory so i returned and as per their policy they gave me a sgore credit for which i had to wait a month. One week after my previous order was cancelled i saw that the same product was avialble in the same size i had ordered. Though iwas annoyed i waited patiently for the crdits. i had a store credit of 4998. I ordered smthing and...

They cancelled my product automatically saying nop stock. firstly they shouldnt accept orders if there is no stock. i was like it is ok it happens. when i was browsing after sm 10 days, the same product and size which they cancelled was being shown as available. I was annoyed, but still waited for the store credits to buy some thing. I had to wait nearly one month. I waited patiently.i had a store credit of 4998. when i was about to make...

My order number is 3800007. This order from Fashion and You comprised of two pieces, one of which I received almost a month after I placed the order. I wanted to return a piece of the order and have been following up with F&U via email and phone calls for more than 15 days now however they are unable to initiate the return pickup!! Each time over email they tell me it'll be arranged as soon as possible however it just doesn't materialize!! In...