Fastrack Complaints & Reviews

I bought fastrack watch (Model name 3006sm03) from krishnan nair watch house, kottayam, kerala 11 months ago. After a journey i saw that the black round piece on the top of watch got detached and fell away. I couldnt figure out where it fell. When i contacted the krishnan nair watch house, they just tried to sent me away without adressing my problem. Finally i had to make much noise before they asked to submit the watch and gurantee card....

I thought fast track is a good product and i preffered buying this watch dg680 i dont remember the exact model. I just purchased it yesterday not even 24 hrs in the watch, now the seconds hand gets struck after some time then i have to shake it insanely to make it run again. What the hell is wrong? I need an immedieate response. I dont know if this is the right place to write a complaint but i had to i am frustrated right now....

I have purchased fastrack watch product code ng3098sl02c this product bought on[protected] now this watch belt got damaged becoz its not genuine leather belt just you written on belt like genuine leather and small dial not working, you are producing fake watch and delivering. For this give solution otherwise i will take serious action against ur product i will submit to all media and news paper those are in india don't buy fastrack watch...

I bought a fast-rack chronograph watch model no.-nd3072sm02, 2 months before though it is water resistant, it got wet in the rain when i was returning to my home from my office. It has been 10 days but still moisture stays into it. I tried to make it dry many times but it could not, i kept that un-wristed for 4 days but i did not get normal as it used to be before.
What should i do now....

I have bought a watch in februay 2017 from fastrack store locted in infocity, gandhinagar, gujarat (Ground floor, shop no.26, super mall-ii, infocity rd, infocity, gandhinagar, gujarat 382006) and since then i visited the store five times for not working properly.
Last time when i visited the store on 28th aug'17, store employee said i can give you a replacement on 30th aug'17 for sure but do'nt tell/talk to compnay till this time...

I have bought fastrack watch of cost 2990rs. I have given it for service 4 times. I have ever seen this worst experience in my life. I gonna advice my friends not to buy this worst product anymore.
I felt very very bad with fastrack service. From the heart, i would say please respect the customers and hear their words. Please don't hesitate to answer the customer....

I bought fastrack watch on 16august 2017 and i wore it on 18th of august for the first time and noticed that the colour was faded in just 2 days. That was surely a manufacturing defect. When i gave it to the store he said there is no warranty for the colour. It's been just two days i bought it. Then i forced him to send that watch to the service centre then he said it will take 40 days for the company to fully investigate then some decision...

I have purchase watch on 11 june 2017 (Model : 3097sfa. But my crown is getting out of pin for 3 times in 3 months. I have purchased this from titan showroom, vasai (W). When i went in store they told me it's delicate we are not responsible for these. I have change crown from showroom for 3 times but i am not happy by service. I am fed up of this problem. I am hoping my problem will get solve or get replacement....

Sir. I purchased a sunglass from your orrisa bhuneswar store uni iii. Store state code is 21 with cost of rs 1345. Item code is p370br3f. Fastrack igear. Hsn code is 9004. On 15/08/2017.
Sorry to inform you that within a week ie. On 21st of august the frame of sunglass has broken. As i was on tour so not in position to go there again. When i contacted on mob. No the dealer of your co told that we are not liable. We can't help you....

I have taken fastrack ng2394sl01 model watch from fastrack outlet in nizamabad on[protected] and it is not working from 30days and i have given in service center on[protected] and they said that we will give u by next week. But for today they are saying that it takes another week. And they are not giving proper response and they not even saying what the problem is?...

I bought a fastrack watch on 30/7/17.
Model no.30395201c
It's been not even a month and it has stopped working.
The service centre is 30 kms from here and i don't wish to spend 500+ rs just to travel there and again bring it back after repair. It will be a sheer waste of time.

I believe the company should take responsibility of picking it from my place and delivering it back.
It comes under warranty....

Hi

I am vikas from hyderabad. I have purchased fastrack reflex and the second day of its use i observed that the steps i took are not same as it is being displayed in reflex.
Today morning that is the second day of purchase when i tied it to my hand and not even took 8 steps it started displaying 45 steps taken...

Later in less than 1 hour it showed me 3567 steps taken and 2.6 kilometres travelled....

Fastrack — regarding the service of bag
I had submitted my bag for repair work. It took around 45 days. But then also is not completed. Its not look like original product. Some of the real elements are missing in the bag.
Really worst experience with the fastrack. I'm not expecting this from ur side.
Again i returned back. Clarify the issue as early as possible....

I bought my fastrack watch on 1 years ago. Its strap had broken after 6 months of purchase. Immediately i visited a near by titan service center in kottayam. They told me that they had ordered the strap and it take almost 1 month to get. I came there after 1 months then also they are sticking on to the same reason. I am waiting for the stuff to come, i want the strap immediately. Ashamed of titan.

Contact no: [protected]...

I had submitted my watch which was not running and stops, to your repair center at Kanpur having Job Card No. JO[protected] dated 02/08/17 and received after repair on 13/08/17 (after 12 days). After reaching my home, I found that watch not running & it was stopped. I am really disappointed with your services.
Fastrack watch is worst watch which I had purchased.
I am again going to give this watch to your service ceter today,...

I will buy a watch on ur name of fastrack. i think its good company a branded one..
i will buy from vadodara . dalson showroom . alkapuri, vadodara
but after 6 days in glass lots of fogg coming, i will give to dalson and tell the problem after 10 days they give me back and say ur problem is solve. that time its good. after 6 to 7 days again i got same problem again i give to dalson. and after 6 days they give me back.
br...

I was byed fastrack watch in that analog watches r there..in that two clocks one is working and 2nd one is not working after 4 days.. And i already showed in fastrack service centre he changed the battery and gived to me, at that time its worked.. After 2 days it again repeating the problem.. I never expect from the fastrack these kind of issues but iam facing the problem.. What should i doo...

My watch is "fastrack analog black dail men's watch", which is of cost 850 rupees.1 week back my watch has stopped working, i want it to be repaired. I have bought this watch through online from amazon on march 15-2017 and it had a warranty of 6 months. For more details: its stock number is 4170586. So please accept this request and get the work done soon....

Model: 38015pl04
It has been 6 month now, i bought a new watch from fastrack. It stopped working for 4th time. The customer service center issued it is because of battery loose contact, after a visit is continue to works for a week and again stops working. At the 4th visit they told me it is due to some contact issue and submitted my watch for 3 days, and returned to me. What should i do. The cost of this watch is around 3000. I share...

This is to bring your attention into a major problem faced by me for the last 16 months. I purchased a wrist watch (Model no 6004) from one of your dealers. Later the strap had a damage and it is not usable now.
I visited many of your dealers in thalassery and kannur in kerala (Fastrack service centre in city centre kannur too) and they noted down my mobile number telling that they would ring to me. Till now, i have received no call...