Fastrack Complaints & Reviews

I have purchased a fast track watch on 02/04/1/2016 modal no: 6131WL01, now it stopped working after three month then i visited to the store nearby which i have purchased then they told me that the machine was not working properly and they do some work on it and watch started, watch stopped working again on 17/10/16 than it sent to fastrack service center for repair it retrained after 15 days and working till, On 15/01/17 again watch stopped.so...

Hello.

I ordered a fastrack watch model number NG6024SM01 from the fastrack show room, as they were not having the stock they got it from Titan and saled to me for the price 2995. But in all titan show room this model price is 2595.

How come fastrack can sale to me for the extra price?
I am really unhappy with fastrack.

I bought it in RT nagar show room banglore... there the manager is not...

I purchased a fastrack watch on 03.11.16 with model no: NG 3121500C from Amend Watch Co, Chowk Bazar, Surat.
It's not my first watch but ever since i have purchased this model its giving me nightmares. Sometimes it stops working for no good reasons and now a days some sort of moisture is getting deposited on its dial. I fail to understand that although i m not taking it near any water body than still how come some moisture get deposited...

Hello mr. Sharath,

This is not acceptable, when i have reached to the store, they have said that i need to contact customer care for this, now you’re saying ‘waiting for the response from the store’. It seems hide and seek game.

Last friday, in person i have met to the manager, velachery – fast track showroom. It’s been known that it’s manufacturing defect,
Also he has checked that, is there...

I had a problem with my goggles which I had got in the month of October. I went to the A.S Tao Nagar outlet in Hyderabad. I went there first in the month of November. They were not ready to help me and said that it doesn't concern to them and wanted me to go to the Titan Eye plus store. They knew that the specific store was under renovation, but they were so unprofessional and didn't mention it on my visit.
Then I kept looking for...

I purchased watch in the month of march 2016, i have not any issue upto november, suddenly the watch is not working and i went to service centre fast track there service people saying that u purchased watch in online so u must get repair in online itself, actually it having 1 year guarntee .so now i want to get my watch repair.

oder no : OD[protected]
Registered mail. : tuppada.[protected]@gmail.com....

Dear Sir/Madam,

This is the feedback, grievance, complaint from a sincere customer of fastrack.

I am the customer of fastrack from a long time and on15/10/2016 I purchased Rs 4500/- plus costed items (Bag, sunglass and a purse) from fastrack outlet in Bangalore.

I did not have any chance to use the bag and the same was kept in the shelf till last week. When I opened the bag and closed it, zipper...

Respected Sir / Madam.

I hereby request to get the replacement of my gear which is faulty by the fastrack itself,
Purchased at shoppers Stop ltd, viviana mall, Thane west.21/4/2016, Mdl no.(p318bu1).
Regarding the gear I have complaint to the fastrack shop but no result still, it has been not used for a single day as on in the box it was in the same condition as u can see on the photo, I am been fooled by the...

The product you sent me wrist wat/ VY92950 was defective and damaged. I feel cheated. Pls change it.
It was a gift for someone and now it's just worth throwing away. It has water inside. It doesn't work. The box in which it came was damaged. What were u thinking delivering such a poor quality product? Don't promise what u can't deliver. Really sad....

On 26th of november, i went "sathya times - thiruvanmiyur" chennai to replace 'crown' (Part of watch to adjust the time). After the replacement, when i see they used old 'crown'.

When i ask, they told all new parts of fastrack will looks like this. I'm not comfortable with is service. They charged me rs.250 for 2000 rupee watch and also they were not given any invoice for this replacement.

Service is poor and...

Complaint & request for replacement
I bought titan fasttrack from a genuine seller-lifestyleat rmall-mulund on 6/2/2016 model no uf 3099sl04j
It stops working intermittently & within a week 7-15 days i have taken it for repairs and i have visited 3 times in span of 3-4 months at world of titan mulund-near apna bazaar-j n road. Everytime i got a promise-'now there will be no problems'. Last time during repairs scratch on the...

I had ordered sunglasses on 24 Oct 2016 but due to very big size I had to return them as Titan eye do not offer replacements. Within a week ( 2 Nov) the sunglasses were returned and received by Titan. they said within 14 days time I will receive my money back in my A/c however even after a months time till today ( 2 Dec ) the refund is not been given to me. If any of Titan officials reviewing these escalations please arrange to refund my...

TDLX003210
A pair of glasses I purchased on 17th Nov, 2016 from the IITF at Pragati Maidan, Delhi.
They haven't reached me yet. You processed the order through your CP outlet which used DTDC to post my order. The courier guy keeps saying that they tried delivery and it failed. I went to collect it myself from their Okhla center but they said that the product is with delivery guy.

Now please suggest what am I...

Fastrack watch case is worn and very sharp. I got call from titan customer care but when i visted Titan service center at Anand mahal Road -Surat . Then i got very bad response from executive. He told me that you purchased from online portal amazon.in and we don't know about the seller name and address so we are not responsible for it. They will not issue us credit note. You have to purchase it from our showroom so we can issue warranty card...

Dear sir,
I ordered fast track watch from amazon online portal. I used it from last 10 months and i noticed that many of my shirts were damaged by watches. You can't believe this truth. Due to sharp edges of the watch, cuff of my shirts are damaged and i have captured few images for the same. I also noticed that back cover of the watch is worn and i don't believe that the steel is good quality.
I want to replace this watch...

Please provide this bag I unable to find it on Google and many shops

I need this bag very argent and I have a look on every shop of our city(bhilwara/Rajasthan)

I have also seen it on snapdeal, amazon, flipkart, homeshop18, etc buy it is out of stock and

I left the hope of getting this bag with a broken heart.

Please help me to buy this special blue FASTRACK AC017NBL01AE BAGbr...

Sir,

I have booked a ride with the FT Booking ID-72343, on 23-Oct 18:15.

I had been a regular user of fast track call taxi. I had taken up many number of rides from Pallavaram to Vengaivasal in a indica or indigo and the ride will be charged with a sum of rs. 260/-and odd.

But with reference to the above ride, I got the bill amount 350/- and odd.

Hence, I would like to clarify the...

The watch's crown was lost around an year ago. When I approached the Titan watch care centre, they replaced the crown as it was under warranty. But it would stop working frequently, requiring to press the crown hard. When I approached the Titan centre again, they returned it saying it won't happen again. But the problem still persisted. I went to them 3 more times while under warranty, but nothing happened. Now my warranty is over. And the...

Booked a fastrack taxi for 40 KMs - the meter ended up showing 58 KMs. On top of it, the driver and the booking person collude to fight that the package booked was for 4 hours and not 6 hours. Clear case of cheating!

Fastrack ID: 5395
Vehicle No: TN 22 DA 3288

Beware of this driver and in general of Fastrack going forward! One of the worst ......

I have purchased a fast track white strap wrist watch one of the best shops in sri ganganagar. That Wrist watch is awesome but strap quality is poor. It's got cracked. I submit my watch to that shop for new original strap on 22/08/2016. But after 45 days I got answer that Company don't have white strap.
Now I can't use my wrist watch . Its wastage of money....