Fastrack Complaints & Reviews

I have purchased a Fastrack watch (Titan SS Back 50M WR)(4035PP01) whose wrist is torn off and I am trying my best to purchase the same from its authorized dealers, but unfortunately they are unable in providing me the same with the remarks that the said model of watch has been closed by the company and its accessories are not available with them. So I request your good self that if such a big company cannot provide a satisfactory service...

I hired car for Indica but fast track send laog car . Driver asked more money(350/-) even they didn't intiamte me wel before .Drive asked waiting charge that he came before 15mints(12:15pm).my time 12:30pm .I have complainted this to chennai central fast track services .thwy also asked same money with out tracking phone records and simply said driver having 20 year expero=iece.I didn't see this type of worrst sitiuation ,they...

DEAR SIR,
myself JIGNESH J PATEL, purchased fastrack watch from BASTA WATCH CENTER,SURAT.which one is already given in soft copy.i got this watch in rs.2495 as per given in bill but on titan's fastrack site its original price is rs.2295. so this retailer had taken more 200 rupees higher than its original or onsite price.now i want justice because whenever i called him on phone at that he was said that its your...

I bought a Fastrack bag from Pantaloons on September 22, 2011. Its not even 1 month and the handle of the bag came off. I went to Pantaloons, Kaurgachi. Their executives said we dont cover this in warranty period. I asked them the contact details of the concerned people of Fastrack, who can do something about their defective products. The customer care executive of Pantaloons, Kaurgachi never bothered to give me the details, I asked for.br...

Dera Sir,
I have perched a fastrack watch 26/07/2008 from kolkata bidhan-nagar road 'world of titan' showroom. they gave me 2 year warranty normally for all problem, and offered me extended year warranty for 3 year for few extra INR, and i got warranty for 5 years. I have warranty till 26/07/2013.
Yesterday 28/09/2011 i went there for battery replacement and "DIAL" change. they give...

Exchange/proper repair of a Watch

Dear Sir,
I purchased a ladies wrist watch(Fast Track) at a titan showrom(Address mentioned below) on 28 Oct 10. It went out of order within 2 months of purchase. I went to service centre, where they told me that it was in warrenty period and will be sent to service centre of the company. It was given back to me after repair after about 25 days. Again it went out of order in the beginning...

Respected sir,
I am a loyal customer of fast track watches. i had bought a fast track watch to gift my brother at 20% discount from brand factory , kankaria ahmedabad. some how my brother didnt like the model and also it dosent suits him. so i went there for the replacement, they literally didnt listen any thing and told that they will not replace it.

I am highly dissatisfied...

I have ordered a fasttrack watch on 16th may. There was a change in address which I mentioned at first. So I informed them through mail and gave new address. But it was never delivered to the new address. On tracking the order it shows that its returned back to consignor. I have mailed them a number of times that I did not receive it and asked for their office address so that I can go and collect it from there. Then I mailed them to return...

I got my fastrack watch on 17th july 2010 as a birthday gft...with model number:1229 sm-01.its over 1year now bt on 12july while getting back from my college my watch nd me got wet in rain,dayaftr 12th july i saw mosture all on the glass of the watch nd made me unable to see the tym...i rushed to the service center,they kept the watch for 5days almost nd gave me back nd said your watch cant resist heavy rain as its nly 30meters resistant.bt...

I bought a fastrack wrist watch(product name :N1474SM02 fastrack QTZ Watch) on 1st July 2011. Within 2 days it started showing problems. The watch losses time, i.e., if you sync its time with another watch & again check the time on both the watches after 1-2 hours, the fastrack watch would show you a late time of 4-5 minutes.

I didn't expect such a fault from a branded watch , Such a bad quality product! And that...

I bought a 1100 worth Fastrack bag from Lifestle, Inorbit Mall, Malad West, Mumbai on 22nd April, 2011.
Within a few days of the purchase, the bags material started showing some small black spots all over.

After a few weeks, the entire backside and front side of the bag has deteriorated. Its a shame to even carry that bag, and to show off that FASTRACK logo!!

The material has rotten sort of, like attacked...

I booked through online the call taxi from Fast Track on 13th June to travel from madipakkam to chennai central for the next day travel (15th june, tuesday, 10:00 am) and next day morning around by 8 am i called and confirmed the booking and asked for the driver's number. The person told the will call before 15 or 30 mts and i no need to worry about that.

I didn't receive any call till 09.30 am and i called and the...

Sir/Mam,
i have purchased a Fast track 3025SM02 watch on 7th Oct 2010 from your Fast tract showroom in Thane - Naupada road. After a month the watch started going slow so i gave it for servicing on 16th Nov 2010, after almost one month i got the watch back but again the watch continued having same problem from 15th feb 2011 so i went back to your showroom on 18th Feb but they did not take the watch for servicing claiming that its better...

Having captured the public support and branding, Fast track is totally on wrong track. At Central I paid Rs.295/- at the booking counter on 23.5.2011 from Central Station to Mandaveli. I was duly given a computer printed invoice without the vehicle id. I boarded the A/c Logan car allotted after 10 mins and asked the driver to switch on the meter. When i reached my residence via beach route, the reading was Rs.167/-. While questioning the...

We have booked fast track taxi at 1900Hrs for travelling from KK Nagar to Madanandapuram at 2130Hrs with Two small kids. The booking was confirmed. At about 2125 we called fast track, with the booking clerk cutting the call multiple times without speaking. Fourth time when we could talk to the clerk, we were given drivers number. The driver told he is in another trip and cannot come for us and that he has already informed the fast track...

Fast Track Call Taxi Service is the most unprofessional Call taxi Service
They are not punctual
The drivers donot know the routes most of the times..even famous land marks in the City. You have to guide them 99 % of the times.
The customer service desk who take customer complaints are the worst. They are just not trained to handle irate customers , infact I feel they are hired on purpose so that customers get so frustrated...

Dear Sir,

I have been offered a discount coupon for my watch due to out dated model.
While receiving the coupon the validity date of the same got over by 4 day (90 day valid received on 94th day. Right now the coupon is with World of Titan Cross Cut Road show roam manager. Please advice regarding the same.

SRF # 1701 (11/02/2011)
Variant #9142PP01
World of Titan Cross Cut Road.
br...

Dear Sir,
I have purches Sunglass from Titan Industries Ltd. Shop No. 2, Vallabh Vihar, M. G. Road, Ghatkoper (east),
Mumbai - 400 077. Tax Invoice No. TMGT/M/INV No. 005, dated 20/4/11.
SKU No. M037BK1, Product Description Fasttract Sunglass easily open TANKLE(spring hings.)
(may be it is poor quality easily open show your R&D department).br...

My name is Pradeep, I had booked for Fast Track call taxi on 22.04.11 @ 14:00pm for a pick up from Kottur - Chennai central at 22:00pm. Fast Ttrack had taken the booking & given the booking reference as 10154.Till 21:30 there was no call from the cab driver & when I contacted Fast Track @ 21:40 they gave me a driver's no.& asked me to call.

When I called his no. from my mobile he was not receiving my call &...

I HAVE PURCHASED FAST TRACK BAG BUT WITHIN 10 DAYS IT COLOURS WERE DEFECTIVE I COMPLAINT IN SHOWROOM THEY GAVE ME HELP DESK NUMBER TO CAAL BUT THEY FOR 1 WEEK TOLD ME MA'AM TOMMOROW , OR TODAY BAT I JUST ASKED THEM TO GIVE ME THE CALL TO TEAM LEADER BECAUSE THEY WERE JUST MAKING MY TIME WAIST . THEN AFTER ONE WEEK TODAY THEY TOLD THE DEPARTMENT I WAS CALLING IS NOT FOR FASTTRACK EVEN THEY DONT KNOW ( THIS IS CALLED LOOP HOLES IN BIG...