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FastWay Transmission Complaints & Reviews

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Last updated Jul 23, 2023
Complaints 492
Resolved
109
Unresolved
383
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FastWay Transmission Head Office Address

Lajjya Tower, Sham Nagar
Ludhiana
Ludhiana District
Punjab
India
141002

FastWay Transmission reviews & complaints page 18

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S
sony taatray
from Ludhiana, Punjab
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rude behaviour of local cable operator

Address:Chandigarh, Punjab

Hi i am from raipur khurd chandigarh and name of local operator is satyam cable network raipur.i got connection last week of january this year n they charged 1000 inr including 1 month of rent n provide me old setup box with broken remote and when i asked about payment slip they gave excuse everytime like will give tomorrow etc from 27th feb i have no signal in cable and going their office every day for complaint and i gave 2 time setup box...
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P
Pankaj_Sharotri
from Mumbai, Maharashtra
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Regarding new Set of Box (Request no 34894)-Esclation

Address:Chandigarh, Punjab

Dear All, I am very much dissatisfied with the FW follow ups & customer care. First time I called customer care on 4th Mar with mob no [protected] with request no 34894 that your STB will be installed in 24 hrs. From 4th Mar till now (13th Mar) I am regularly calling customer care from same mob no & no one is here to listen my complaint, (giving silly excuses. I do not want connection from Fast way. Thank you very much...
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V
vishal464
from Chennai, Tamil Nadu
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cable network down

Address:Chandigarh, Chandigarh

hello is there any one????? i am living in chandigarh sec 29B 1444/25. i want to inform you that my cable network is not working from last 5days, i am calling regulary but every time they said it will take 1hours but it become 5 days now. so please solve our problem......
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S
sushil kumar goel 2
from Chandigarh, Chandigarh
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no signal mostly show 104 on every saturday and sunday and cricket world cup matches

Address:Chandigarh, Chandigarh

my cable remained off most of times on every saturday and sunday and most of times during world cup matches Ihave complaints many times to the operator and you but you pay no attention. Idoubt that some illegal connection is going on this area by the operator and my cable is connected with some one else during important world cup matches. please enquire into matter and take action against the operator immediately under advice to me....
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S
Simarjit711
from khanna, Punjab
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Tv Cable not working

CHIP ID: [protected] SS ID:[protected] SN:[protected] Request no. 1273920 CRN:1951930 Mera naam Simarjit hai maine 3-4 baar cable ki complaint ki hai par thode time ke baad cable fir band ho jaati hai screen pe Error-104 show ho raha hai abhi bhi kal sham se cable band hai aur error show raha hai fastway waale koi solution hi nahi bata rahe....
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Dear sir. I have taken fastway set top box in may 2013 .he has taken rs 1200 /- as a security depositideposit Till date wwe havhave nnotnnot ggot tthetthe Slip. He isis given old set top box with old remote. Now he is dendenindendening fofor ththiththis...
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S
saini172
from Mumbai, Maharashtra
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No network getting error 109

Address:Panchkula, Haryana

I have one fastway connection Address: #813 sec 19 panchkula Haryana 134113. I am getting error 109 from last 15-20 days try to contact my cable oprater not he is not responding the phone, also visited his provided address but unable to get him. I call customer care ([protected]) as regester a complaint #1258118, but no response from fastway. I called customer care again and again they provided me one more complaint#1264187 on 18...
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K
Kulbir Gaba
from Basi, Punjab
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Non working of cable connection

Address:Mohali, Punjab

I have 3 TV connection of FastWay, but i realize service of the company is very poor. i made 3 times complaints in last 5 days but there is no response and local operator never picked phone. Such a slow way. I suggest not to subscribe this kind of poor service to any one.Kulbir Gaba [protected]...
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S
sandip01
from Amritsar, Punjab
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DON'T RECIEVE ME BOX

Dear sir I'M Sandeep singh from rajpure. Sir mene 2 month se Rajpura cable operater ko pament ki hai Bt usne mere ghar me abhi tak fastway ka setup box nahi lagaya. Uska name sukhwinder singh hai mobile no-[protected]. Dear sir hamara salution aaj jarooor hona chahiya...
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A
amansharma89
from Ludhiana, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harasment by area operator.

Address:Chandigarh, Punjab

I AMAN SHARMA R/O 3354\1, sector 40 d Chandigharh. My Remote control is not working since last 2 weeks. I complaint many times but there was no responce by your local cable opreatror .. Therefore request to take suitable action against him & arrange to replace my defective remote control. Regards, AMAN SHARMA. Mobile no.[protected]....
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C
captain79
from Dinanagar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAINT NO 111685 UNRESOLVED

Address:Amritsar, Punjab

Dear Sir I am subscriber of fastway customer id 693288, THE CABLE connection is down since 30 dec 2014.I approached the local service provider, but no one attended the call. Then i lodged the complaint with company on 2 dec 2015 vide no 111685. They promised to restore the connection in 8 working hours for that i received the sms also. but no one come to attend the problem.They are making false promises and not providing satisfactory service.i...
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M
mohan bakshi
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CABLE NOT WORKING FROM 15 DAYS

Address:Amritsar, Punjab

Respected Sir, it is to inform you that my set top box cable is not working from past 15 days. This message is being displayed at my TV screen whenever i switch it on -(CHANNEL UNAUTHORIZED, 109- YOU HAVE NOT SUBSCRIBED TO THIS CHANNEL. TO SUBSCRIBE PLEASE CALL[protected] Sir My Cable operator is M.S Communication Naraingarh Chheharta whose number is[protected]. I always give charge of Rs 230 at time. This operator is very irresponsible...
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H
Hemant Ghai
from Nawanshahr, Punjab
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severe harasment by area operator.

I m 7 year old customer of Fastways from Patiala (Nabha Road). I pay advance bill of payment 280 inplace of 260(actual rate)for the month Dec 2014 on 6th of December.After payment has been done the cable has stopped on 29th Dec 2014 and asking for the reciept of payment. When we told him to check his own record, he mis behaved us dis connected our 7 year old connection and . After long time and several complaint till now the fastway cable...
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A
Ambika Rana
from Chandigarh, Chandigarh
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Complaint

Really very much disappointed with the fastway service, its been almost 6 days and my cable problem is still
Not solved, well i would like to draw ur attention towards the local operator, worst and ill mannered, i hv
Told the operator to activate the silver package but i don't know which pckg is activated as they don't provide the bill although i ask for the bill every time, second they cut the cable i[censored] register...
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J
jatinuk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Add on Connection Request:27075

Address:Chandigarh, Chandigarh

Jatin and I have spoken to Jaspreet, Manpreet, Gagandeep, Akash from customer care team and Jaspreet from Senior Team but they are continously telling me that the new Add on Connection will be done in 4 to 6 working hours. This is totally consumer harassment as till date my request has not been processed. Kindly look into the matter and resolve my complaint. I hope to see a new add on Connection by tomorrow noon after writing you this...
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G
gurpreets
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

too poor service of FASTWAY

THIS FASTWAY CABLE NETWORK IS JUST RUBBISH N MAHA BAKWAS SERVICE, I DID'NT SEE SO POOR SERVICE LIKE FASTWAY... I ASKED THEM FOR NEW CONNECTION IN MY NEWSPAPER OFFICE N THEY PROMISED ME TO INSTALL IT IN 24 HOURS BUT AFTER 72 HOURS ALSO THIS FASTWAY EMPLOYEES START MAKING EXCUSES AGAIN N AGIAN ..THERE IS NO ANY SYSTEM IN THIS COMPANY ..COSUMER CARE IS JUST A BOGUS SERVICE ..NO ONE HEARS YOUR VOICE HERE ..EVEN I[censored] CONSULT TO M. D. OR C.E.O...
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A
Amandeep Singh Spall
from Nawanshahr, Punjab
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Not working error 109

I pay advance bill of payment 260 for the month Dec 2014. After payment has been done the cable has stopped on 5 th Dec 2014. After long time and several complaint till now the fastway cable is not working and show 109 error. They said that the bill has not pay by me. This shows that opertor has harashed me..The online receipt is attached herewith. My phone no is [protected] and the cable operator no is [protected]...
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P
parshantduggal
from Ludhiana, Punjab
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Cable not working almost .

I am a customer of Fastway Cable Services and my customer ID is 1446690. This cable has worst performance . Mostly the cable is out of order or not working properly . So I am very disappointed regarding their services . No feedback if I lodged complaint at customer center no. [protected]. The service of Fastway cable is totally BAKWAS....
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R
rajeshpo
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STB remote control out of order

Address:Mohali, Punjab

My STB Remote control is not working since 12th Nov . STB no is MAC[protected]F. I stay in H.No-71 Raman enclave, Kharar. G Mohali. The cable is operated by a Kharar based operator. I have made complaints several times but they are not responding at all. Therefore request to take suitable action against him & arrange to replace my defective STB remote control. regards, Rajesh [protected]...
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J
jatinderr
from Moradabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no replacement of HD box from one month.

I am Jatinder Singh from Q.NO.1558 type II DMW Railway Colony Patiala.Pb i have HD setup box of FASTWAY with MAC NUMBER:38C85CBAB737 MODEL NUMBER:920 and it was not in working from 2-3 months. I complaint many times but there was no responce. in patiala office i meet MR.DHILLON last month and he said me for quick action he will take but he not taken till now i get very much harrasment.plz help me and take action on this, and change my HD...
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