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FastWay Transmission Complaints & Reviews

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Last updated Jul 23, 2023
Complaints 492
Resolved
109
Unresolved
383
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FastWay Transmission Phone Numbers

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1800 1026 602
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+91 92 1709 2170
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+91 16 1468 4108
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FastWay Transmission Head Office Address

Lajjya Tower, Sham Nagar
Ludhiana
Ludhiana District
Punjab
India
141002

FastWay Transmission reviews & complaints page 21

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A
akshaydhiman027
from Mumbai, Maharashtra
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Poor service- channels stop in between- poor signal

Sir, My name is Akshay.I am resident of Ropar city.Fastway cable is not working well.Channels stops in between as there is poor signal.All the residents of our area are facing the same problem.Whenever I make a complaint, they just note it down and no further action is taken.I am Facing this problem from starting when I took a new connection. Poor, infact very poor Fastway...
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sanjeevkumarpbi1978
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cable operators

Im sanjeev Kumar living in H No 39, Sahib Enclave, Extension Mehta Colony, Back side urban Estate Phase I, Patiala wants to install a new cable connection for this i discussed the matter with local area cable operator Pardeep Kumar ([protected]). He replied that main cable has to be provided on custmer behalf but few months before there was a main cable.cable operator had dispute with some resident of this area and cable operator...
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Rajwinder_singh22
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dealing of local cable operator is very bad

Address:Tarn Taran, Punjab

Sir,
I hails to patti city under tarntaran distt. We are regular customer of fastway from last no. Of years. The local cable operator of our area (Name= bhutto under the distribution of gurwinder singh lali) is an illitrate person and have no manners to talk.Even at the time of complaint he use ill words on phone (When drink).
He had charged me rs.930 of setup box and commited to charge rs. 200+40 of mothly rent of setup...
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R
rb019
from Amritsar, Punjab
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excess charges

Address:Amritsar, Punjab

we are residing at 78 katra moti ram (hathi gate, Amritsar.).We have 2 fastway cable connections. Cable operator charging Rs. 450 per month Without issuing receipt for the same.Please intervene and advice us. Rajiv bhatia Mobile -[protected]...
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P
prabh1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Box not working for more than three weeks

About 3 weeks ago fastway box suddenly stopped showing any channels and when we complained about it in complaint center they said it was due to non-filling of subscriber application form and we can get it from our local cable operator. Several times we called the operator but all in vain, he always kept telling us today i will surely give it to you at your residence but he never came. It has four times we have called him but still we have...
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G
gagandch
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fastway Setup box not working from last week

Address:Mohali, Punjab

I am Gagandeep Singh, House no.1755, 2nd floor, Phase -5, S.A.S Nagar, Mohali.I am using fast way cable service from last 4 years. My Fast way Setup box is not working from last week and I am continuously submitting my complaint at [protected] but no body is giving proper response.everyBody is asking that just wait for 4-6 hours your problem will be resolved. But still nothing is happened, no one visited at my place to check this problem....
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A
Ankurarora007
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 cable connections are not working from last two weeks

Address:Ludhiana, Punjab

I called nearly 70-80 times in the company(number [protected]) but the only answer i got is wait for 4 to 6 hrs... They said we will send our cable operator to you But no one came I thing our cable operator doesnt listen to the company also My cable operator number is[protected]name shama) and his head number is[protected], i called them many times but nothing happens My number is [protected](ankur arora) Address :664, st.no.5,...
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A
Arshdeep Singh Brar
from Badhni Kalan, Punjab
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set top box

Address:Faridkot, Punjab

my number is [protected]... we have been facing problems with our cable from past few months.. also called up fastway cable operator man a times for a set top box connection... but the need was not fulfilled.. :( they said set top box will b given in coming 24 hours .. but it has been days, there is no set top box.. and facing same problems ... very irritating.. no channels working... my address is house no.29, vpo. tehna, distt. faridkot...
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V
vgupta003
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No power backup

Address:Panchkula, Haryana

It seems that Panchkula sector 10 cable operator have no power backup in case of non availability of electricity. Talked to them many times, sometime they said that they have no power backup, sometime they said cable is closed from back but once electricity back, cable is also back. Many times signal is not proper. If in today's world of competition, how can the customer can retain with fastway if there operators are not providing basic...
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A
AMIT6777
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor signal

I am Amit Setia, House no.813, Street no.8, Dhawan colony Ferozepur City. My Fw cable is not working properly .I have compalined at [protected] many times.But no result. They give me a new complaint no. many times but again no resut. Some of complaint nos. are297318, 304460, 307184 Aajtak, NDTV etc, SAB TV no working at all. Please look into the metter. Thanks Amit [protected]...
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S
sarabjot singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

face no signal problem (104) from last 6 days

Address:Mohali, Punjab

Dear sir / madam, i have face no signal problem (104) from last 6 days . i am calling form 1st day to your service operator (sohana cable network) and customer care service center, he can not pick the phone ([protected]) and then i shall go his office ( shahi majra mohali ), he says that why you come here . without any visit, he says that required to change your cable wire . i am agree to change the wire but he did not visit here and...
+1 photos
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H
Heemanshu Bhalla
from Kapurthala, Punjab
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Fastway Setup Box Not working from 16 days .

Address:Ludhiana, Punjab

I am Having Following Error Error - 106 Please Insert the Smartcard I am suffering from this errro from more than 16 days and Service of fastway is very bad. Even I have complaint them 14 times in 16 days every day i ask them But No Officer has come to check our problem . This is example of really bad service of fastway. They have even taken the money from us in advance for this month but Setup box not working from 16 days . Service...
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A
amritpalsinghseehra
from Rampura, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad service......cable is not working from 4 days....!!!!

Address:Ludhiana, Punjab

WROST COMPLAINT CARE CENTRE !!! im amritpal singh from dayal nagar, ghumar mandi ludhiana my cable t.v connection is not working properly since from 4 days, i've register complaint 3 time but i didnt get any appropriate response from authority, even service man making false excuses ( i also changed set top box) still facing the same error. LOCAL CUSTOMER CARE CENTRE MAKE A CALL TO CONFIRM EITHER CONNECTION IS WORKING OR NOT...THEN THEY SAY...
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N
neerajghai
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New connection complaint

Address:Panchkula, Haryana

Hi, i am living in sec-20, panchkula, haryana. i applied for a new connection dated 30/04/14 at 10 a.m on [protected] and they gave me a token no.7239 & told me that ur area operator will be calling u by today evening. when no one contacted me, next day i called again at [protected] and they gave me chandigarh no. [protected] and i called this no., the attendant told me to dial either [protected] or [protected], i did the same. On calling...
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S
SandeshK
from Delhi, Delhi
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Always comes Error ....no Response

Address:Mohali, Punjab

Sir, Mam... Extremely very sorry to say that your service is one of the worst service till now. Since we are living in rented house, we have taken the cable connection but whenever the error comes, by paying bill, we call to your customer helpline no...they always says that the problem get resolved within 4 hours ...still after 24 hours, , , , it remain the same...again made call... again 4 hours...again after 48 hours...the problems remain...
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A
Anubhav Tuli
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New Connection

Address:Panchkula, Haryana

Hello My self Anubhav having number [protected] i am living in sector-21, panchkula from last 2.5 months i requiest to local cable operator for two new connection subscription but he is not interested in that... i already complaint to main office ludhiana...but result is zero. if local cable opretor is not intrested to give us services then please change that......
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S
SKJMKS
from Rampura, Punjab
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interrupted service due to faulty set top box

Address:Ludhiana, Punjab

I am consumer of fastway transmission services through Jolly cable ludhiana. The set top box interrupt services after some time. On continuous complaint the mechanic of jolly cable came and told that the set top box is faulty and will change on sunday 21.04.14 but no result today i made phone call various time to change the set top box but every time the answer was ` just coming` Now I want your involvement to resolve my problem. Hoping for...
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kailash670
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding misbehave and demanding extra charges by your service operator PARDEEP from PATIALA

DEAR SIR /MADAM
I am your coustmer from # 2593, phase 2 patiala . one connection is already there at my home and i had applied for the second one yesterday .your service operater PARDEEP visited my house in my absence for second connection and PARDEEP demanded extra chargers by misguiding regarding the extra length of cable wire . please take the suitable action ...
your faithfully
HARPREET SINGH
[protected]...
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Ajay Mahal
from Bathinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fastway cable connection not working.

Address:Amritsar, Punjab

I am Ajaybir singh R/o A-1 Bhawani nagar majitha road Amritsar my cable connection is not working i made complaint on [protected] dated 9th April 2014 and no. is[protected]. they said your connection will work in next 4 to 6 working hours next day again at 2.30pm i got the same answer. Now its more than 48 hours but no one come to solve my complaint . Its very bad on your part. I want to know my complaint status . Every time i call on [protected]...
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vsbrar
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Service and Misbehaviour by Fastway Staff

Address:Mohali, Punjab

Dear Sir/Madam, I'm a Fastway subscriber in Sector 68, Darshan Vihar Mohali and subscribed to Fastway Connection in the Month of Dec 2013 by paying up 1800/- for setup charges inclusive of new setup box fees. The Fastway staff gave me a used Setup Box of which the sensor was not working plus the box hanged a couple of times while watching and I had to manually restart it. I repeatedly called Fastway staff Jagpal at [protected] for replacement...
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